I've been a customer since I moved to Libertyville 9 years ago. I've gone through many eye care…read moreprofessionals since I was in 6th grade. I (or my parents) have chosen most based on cost, and have had mediocre at best results. When the time came for an upgrade I decided I would search for value, not cost. I visited a few highly rated establishments, and decided on 730 North. I was glad I did, because it was the best experience I have ever had with my vision. Really nice people that take their time to get it right and listen to my concerns. My first experience was great but something was off with one of the lenses. They ordered a replacement and honestly after that I had the best vision I ever remember having. I just recently upgraded again and my experience was once again terrific. Not the cheapest, but in my opinion the best value.

This place is the BEST. We actually really enjoy coming here for our annual exams because the whole…read morestaff make the experience so pleasant! Particularly wanted to call out Dr. Yin, who is fantastic and might have the best bedside manner of any doctor I have ever met -- it honestly just feels like catching up with a friend every time we see her. They are also so flexible and accommodating and really go out of their way to make it a great experience every time. Best eye care practice EVER!

My glasses broke and due to the Covid 19 lockdown, Target Optical happened to be seeing people by…read moreappointment so no one else would be in the store but me. I was able to get an appointment the following morning with Yvonne. Her customer service and assistance was phenomenal! On top of this the frames were wiped down with sanitized wipes before trying them on. With my mask on, I picked out the frame, with her assistance, handed in my Script from my doctor and glasses were ordered. She said 5-7 days and was right! It took only six days to get the call that they were in and ready. Pick up was also great. I highly recommend this location and Yvonne and feel that all of the negative comments mentioned here were clearly old and for anyone considering a simple way to purchase Prescription glasses, this place is wonderful!

I'm not sure if Dr. Santilukka still works there, but she was fantastic…read more Had a new doc who was so unfriendly and condescending. He mumbled questions, often one-word statements that I didn't know were questions, and when I didn't respond he'd repeat loudly and forcibly. He had no chair-side manner. I've worn contacts since I was 14. Yet suddenly this dude says something about my blood vessels in my eye, and that I'm no longer a candidate for contacts. He would only write a prescription for glasses. I tried to ask questions about what he was seeing in my eye but he would only say I need to go to an optometrist because he doesn't have all the tool necessary. It seemed like he had an attitude about not having the right equipment. So I got glasses, and then the front area staff tried to upsell me on everything. This place is not worth the convenience.

FANTASTIC EXPERIENCE!! It had been 3 decades+ since I'd gotten my eyes checked, so I was pretty…read morenervous that my vision was drastically changing. Dr. Wilson immediately put me at ease with her welcoming demeanor, stellar professionalism and exceptional expertise. Dr. Wilson really took the time to address all of my questions. Carrie and Lettie (optical staff) were very welcoming and helpful. I would happily recommend Dr. Wilson to anyone! THANK YOU, AGAIN!

Dr. Wilson is both thorough and personable. It's not assembly line optometry. The sales staff is…read morevery helpful.

Extremely disappointed with the service here. Their business hours are inconsistent and unreliable…read more On multiple occasions, I've been denied service despite arriving 15 minutes before their posted closing time. Save yourself the trip and find a more reliable business.

I just received a bill for an outstanding balance for an appointment I had ten months ago. I called…read morethe office and spoke to someone who could offer nothing more than an apology and an unsatisfying explanation about a "new system" that wasn't working right. The most unfortunate part of this is that I apparently have no recourse if I ever want to schedule another appointment with Rosin. In a perfect world I'd wait ten months to pay the bill, but I'd like to schedule my annual appointment. I'm beyond frustrated and dissatisfied.

After cataract surgery which didn't give the results I wanted because I have irregularly shaped…read morecorneas, an ophthalmologist referred me to Lake Zurich Eyecare. With patience and a thorough examination, Dr. Pouyat was able to achieve a vast improvement in my vision using scleral contact lenses. One eye, which the ophthalmologist had declared a "lazy eye" that would never have clear vision is now as good as the better eye. I am amazed at the fantastic results! All the staff at Lake Zurich Eyecare are kind and considerate. Thank you Dr. Pouyat!

The phone number they have on their website isn't even in service. I've seen them previously for a…read moreregular exam, but when I need to speak with someone, the phone number will not connect.

Shop the rest and then go to the BEST!…read more As a medical professional, Who has worn glasses for 40 years, I have dealt with everybody from Montgomery Ward to the finest boutique's on the North Shore. You certainly can pay 2 and 3 times the money; however, if you are using a self-funded FSA or HSA this is going to be your best value. Never had to return for refit. Never had to have a remanufacture. The 1 lens that I left in the sun on a car dashboard and warped from my negligence was replaced with a pair of brand-new lenses under warranty. (In under a week) They carry top end to mid-priced frames and are willing to order the upscale designer one's for you. The best feature is their lab staff, who specifically understood my needs Computer to patient 10 hours a day demands appropriate density lens with the proper coatings! You cannot get those blanks for $50 apiece. investing in the quality of the lens material is a must to obtain progressive lenses that do not create eyestrain, halos, floaters and double vision. I have never had a problem with the products they recommended! The quality of the work speaks for itself If you are unhappy with the product or the service You did not take their advice!! I have 100s of clients who complained about their optometry, ophthalmology and retina specialists. Their glasses tend to come from Walmart or cheaper You do get what you pay for

Yall please do not come here!! This place has many bad reviews for a reason!!!! I was told my…read moreglasses would take 2-3 weeks to arrive and now a month has passed and I still have no idea when or if my glasses are even coming. When I called to ask if they could track my glasses or tell me why it's taking so long they had no answers and were extremely unhelpful. The staff is nice enough but seriously just avoid this place.

I highly recommend My Eye Xpert in Gurnee IL! The staff is extremely personable, knowledgeable, and…read moreCovid-19 friendly! I only take the time to write a review when a business or staff member goes above and beyond with their customer service and everyone at My Eye Xpert met that expectation and then some! The staff truly does put the customer first and really appreciates our business demonstrated by their actions; therefore, when I received service of this caliber, I show my appreciation by writing a well-deserved review! During this unusual time in history with the Covid-19 pandemic I walked into the My Eye Xpert Office in Gurnee IL for another routine eye exam and I was greeted by warm greetings by Amanda who proceeds to ask me to wash my hands for safety then guide me to massage chairs to enjoy while I await next steps. I am pleasantly surprised and enjoy the wonderful massage for about 15 minutes then I am kindly greeted by Mike who proceeds to complete the pre-tests before I meet with Dr. Jeff. Mike explains each procedure and is very professional and polite as he guides me through each step of each test he performs. Afterwards he leads me back to the massage chairs for a short wait before I am introduced to Dr. Jeff . Of course, I am very happy to enjoy another mini massage, so I happily oblige and enjoy the massage chairs again! Next Dr. Jeff escorts me to the eye exam room where I proceed to get my eye exam. Dr. Jeff is truly a qualified and professional ophthalmologist! Not only does he go through the routine eye tests but he's also extremely personable and very easy to talk to, which is helpful because he thoroughly explains the results of the eye exam in clear in concise manner that's very easy to understand. Dr. Jeff explained the adjustments in my prescription were made to both my contacts and eyeglasses to ensure I understood the changes were made for my good for now and going forward. Clearly, he is highly qualified and knows his field well! After my comprehensive eye exam Dr. Jeff gave me trial contacts to wear home and asked Amanda to help me pick out glasses. I was the last appointment of the day (my appointment was at 6pm) and Amanda patiently helped me pick out not one (1) but two (2) frames even though her shift was over for the day! I never felt rushed to hurry up and pick out my glasses so she can leave and go home in fact she told me to take my time and understood picking out glasses is an important decision! Her patience is undeniable and her customer service is incomparable! In essence, I highly recommend My Eye Xpert in Gurnee IL to anyone looking for a comprehensive eye exam during and post Covid-19 pandemic! The entire staff is AMAZING, customer-focused, helpful, personable, knowledgeable, professional, etc. and they have extremely stylish frames. Check out my selfie of the Elton John frames! My visit to My Eye Xpert was more than eye exam it was an eye experience and more (Not a bad idea for a store name, eh?)! If you want more than a typical, boring eye exam then be sure to visit My Eye Xpert and remember to take a selfie wearing the Elton John frames and post it along with your rave review along with mine! Don't believe my review? Go see for yourself!

This has been the worst experience ever! I left a different eye place to come here only because of…read morethe extra discount with the insurance, however, I rather pay more for better customer service! This place couldn't get my glasses right in 3 tries and when they offered me a refund, they also acted like it was my fault! The Manager Beth is the rudest person, she was so mean over the phone. When I went to return the glasses, I didn't get a hello or even an apology for their mistakes!! Never again! I knew I had gone somewhere else for a reason but this time around I will not be back! Save your time and energy with this place! If I had the option to give no stars at I would. They are So unprofessional!

Dr. Drey and his staff are second to none! Dr. Drey told me more about my eyes in my first…read moreappointment with him than any other doctor in my 66 years! He is thorough in his examination and listens to what you tell him. My new contacts are here and are just what I expected after my visit with Dr. Drey... wonderful!|

From the owner: Lake Forest Family Eyecare provides full scope general and specialty eyecare for all ages. Dr. Eric…read moreDrey provides general eye care for glasses/contact lenses and specialty care for pediatric myopia management, keratoconus, glaucoma, diabetic eyecare, and urgent eyecare. Glasses and contacts are offered for all ages that include brands such as Oliver Peoples, Tom Ford, Gucci, Prada, and Ray Ban. Dr. Drey also has a second location, Franklin Eyecare, in downtown Chicago. We are looking forward to meeting you and your family.

Dr. Prate is an outstanding optometrist. Received the best pair of glasses and the most accurate…read moreno lines bifocals prescription I have ever had. Absolutely satisfied, and have been going there now for years. I'll go nowhere else.

Have been here for multiple family members and will not go elsewhere. The staff are friendly, take…read moretheir time, and have a good sense for what looks good. Donna is the best. The Dr is very approachable also. While the selection isn't vast, it is focused on quality and fashion. I find that fewer excellent options is better than having to browse through too many.

The staff was very helpful and my new glasses are great ! My eye exam was very thorough.read more

Great experience, the doctor and optician are very nice and knowledgeable. The selection of…read moreframes is great. I have never seen a better one.