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    Imported Car Service

    4.0 (29 reviews)
    Open 8:00 am - 5:30 pm

    Services - Imported Car Service

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Imported Car Service Photos

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    Ask the Community - Imported Car Service

    Review Highlights - Imported Car Service

    But Carl was very honest and asked me a few basic questions, and after our discussion sent me out the door.

    Mentioned in 15 reviews

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    Verify this business for free

    People searched for Auto Repair 352 times last month within 15 miles of this business.

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    Heritage Auto Repair - This was the work they did to my car. Supposedly a broken bolt. All I see is weld marks and another catalytic

    Heritage Auto Repair

    (24 reviews)

    I would strongly caution anyone considering Heritage Auto Repair…read more We brought in our 2018 Nissan Murano because of a screeching noise. Heritage diagnosed the problem as a serpentine belt and tensioner and charged us over $560 to replace them. The very next morning the exact same noise returned. When we contacted them again and sent a video, they told us it was actually a wheel bearing issue and quoted another $1,150 for repairs. At this point we lost confidence and sought another opinion. A different shop diagnosed the actual problem immediately: the transfer case, which explained the noise and the acceleration issues. So to summarize: * Heritage charged us $560 for a repair that did not fix the problem * They then misdiagnosed the issue again as wheel bearings * The real issue was the transfer case, which they completely missed What is most concerning is that they were prepared to perform another $1,150 repair that would not have solved the problem either. Good mechanics diagnose problems before charging customers for unnecessary work. This experience felt like guessing at repairs while the customer pays the bill. I would recommend anyone experiencing drivetrain or noise issues get a second opinion before authorizing repairs here.

    My daughter is a student at WSU and called me to tell me her car's brakes were squeaking. I found…read moreHeritage Auto Repair on Yelp and saw their high rating, so I called on a Friday afternoon and spoke with AJ. He was able to schedule an inspection for Monday morning and quickly put our minds at ease that everything is just fine and safe. I really appreciate their choice of honesty over opportunity. Thanks AJ and crew at Heritage Auto Repair!

    Pro Tech Auto Repair

    Pro Tech Auto Repair

    (10 reviews)

    Ken and Carl: Great guys. Very friendly, a pleasure to do business with, and their prices are low…read more If you're looking for a low-cost, get-the-job-done experience, go to Pro Tech! On the flip side, you get what you pay for. It seems these guys buy cheap parts from O'Reilly's to get the job done - hence the low prices. They also do sloppy work. More than once after picking up my car from their shop I have noticed that although the previous problem was fixed, there was now a new problem that didn't exist before. The particular experience that caused me to look elsewhere: Once I took the Subaru in to have a noise originating from the wheel well looked at. They told us that the left front break pad was the problem. After they had replaced it, I continued to hear the noise. Only after I had taken the car to McKeirnan's was the noise eliminated: The issue was a wheel bearing, not a brake pad. The misdiagnosis cost us time and money. Since then I go to McKeirnan's.

    I ended up taking my '91 Honda in five times over the course of 3 months. These breaks were random…read moreand sudden, and I've been told by multiple other mechanics that they've never seen these kinds in such a short amount of time. After hundreds of dollars given to them, I was told I needed a whole new engine. Yes, their service was good. Yes, my car is old and has a lot of mileage on it. But if you find yourself going through repairs again and again- consider the option of who you send your car to.

    Les Schwab Tire Center - My car.

    Les Schwab Tire Center

    (43 reviews)

    I have never written a review before, but my recent experience at Les Schwab has left me shaken and…read moreextremely disappointed. I feel obligated to share what happened in hopes that others are spared from a similar experience, and so this situation is taken seriously. On August 16th at 8AM, I brought in my 2012 BMW 335is for a scheduled consultation because my brake pads were low. After the inspection, I was presented with a service quote of over $2,000, which included replacing rotors, calipers, discs, sensors, and even new tires I never requested. I explained that I have experience building cars and knew my rotors and calipers were fine. However, I was told it was "policy and liability" to replace everything. I declined the tires, but the bill was still over $1,700. Despite the high cost, I agreed only because I had no tools or other options, and I was told it could be done that same day. After I approved the work, I was then told it wouldn't be ready until Monday, August 18th. When I picked up my car on the 18th, I left the lot and reached the first red light. To my horror, my brakes nearly failed completely--traveling 35-40 mph, it took 8 full seconds of pressing my brake pedal to the floor before the car came to a complete stop. I narrowly avoided a collision. Terrified, I immediately pulled over and called Les Schwab. Instead of offering a tow, they told me to drive the car back despite the risk, with only 30 minutes before closing. Once there, I explained the situation in detail. A older technician looked over the car and insisted "nothing was wrong." I asked multiple times for documentation stating that my brakes were fine since this was a serious safety and liability concern, but I was refused three times. I then asked the same tech to test drive it. He first drove it briefly in the lot, when he came back and said nothing was wrong, again, I explained how I was going about 40 mph when this happened and not as slow as him in the parking lot, then--frustrated by my persistence--he grabbed my keys aggressively off the counter, spoke to me in a hostile tone saying "I'll take it for a test drive" and scoffs, and took the car for over 30 minutes. When he returned, he again said "nothing was wrong." I later realized the car had been taken into the shop without my consent or explanation of what was done. This only added to my fear that something was quietly fixed to avoid admitting fault. The next day I spoke directly with the manager, Jesse. Unlike the prior experience, the manager listened and took me seriously. He test drove the car with me, and while the brakes then felt fine, we soon discovered a new issue: a terrible banging sound above 30 mph. After multiple inspections, it turned out my plastic under-guard had been damaged, something that was not present before. This reinforced my concern that the aggressive technician may have driven my lowered car recklessly during his 30-minute "test drive." When I brought this up, the manager said it couldn't be proven. I was given no documentation of any work, inspections, or explanations of anything since picking it up originally. By the end, I was left with: A $1,700+ bill for work I did not fully agree was necessary. A terrifying brake failure immediately after service. An employee who was aggressive, dismissive, reckless, and unprofessional. Refusal of written documentation despite my repeated requests. A new issue (broken under-guard) that did not exist before service. Lost wages from a day and a half of missed work. I want to make clear: this situation was not just inconvenient, it was traumatizing. At 23, with no parents or outside help, this left me legally and financially vulnerable, while also placing me in real danger on the road. I take meticulous care of my car, it is my dream car since I was 15, and to leave a trusted shop only to nearly crash was unacceptable. I am asking Les Schwab corporate to review this case immediately. I sincerely hope Les Schwab does the right thing, not just for me, but to restore trust with customers who depend on them for safety.

    Between Moscow and Pullman go to Moscow. This shop will charge on every chance they can. Moscow…read morewill rotate your tires for free just to have a chance of your business. Balance the tires as well with rotation. Just skip these guys and take the extra 15 min drive. Shop might look new but they still suck. Whoever runs the shop should probably go talk to Jake Miller about how to run a Les Schwab properly.

    Imported Car Service - autorepair - Updated May 2026

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