Thank you so much for being open Christmas Eve! This is an amazing dog wash. We love how easy it is to use and the affordability. read more

Immaculate Paws - Pet Groomers Near Me - Riverside, California

2 stations to use/ It was easy to use/lots of parking And they have blow dryers available for after. It was very convenient. read more

If you guys are going to have members pay to be able to stay until 8:30 then we should be able to go in any day before 8:30. Just because there's a cleaning crew there doesn't mean you guys should be able to turn away customers. Maybe you should state on your website or on the door what days they go in to clean, so that customers aren't wasting their time and gas driving there and then being turned away. Might I add that there was also someone inside washing their dog and telling the cleaning people that we can be in there and come in til 8:30. The cleaning crew stated the time is until 8:30 because they were there cleaning, which is wrong. I got there right @8 and they kept telling me they were closed even after me and the other customer inside kept telling them I'm a member and showing them my prepaid card. Absolutely ridiculous. Fix your website and time schedule !!! read more

Update: Consistently Great Service I first visited this self-serve dog wash when they were new, opened about a year ago, and I'm glad to say that they've maintained the same outstanding quality ever since. I'm pretty shocked because many new businesses start off strong but gradually change for profit especially because of our crazy economy, often compromising customer experience but not this place! It's just as clean, convenient, and reliable as I remember. The staff is incredibly kind and genuinely puts customers first, and it truly shows. Their self-wash station makes bathing my dog effortless, and I recommended to those struggling with washing their dogs or for people who usually wash their dog outside but can't because of the colder months. If you're looking for an stress-free, well-maintained, and welcoming place to wash your pup, this is it! read more

Immaculate Paws - Pet Groomers Near Me - Riverside, California

See all

Nice clean business. It was my First time trying out a self-pet wash and it was great. Machines include warm water, shampoo and conditioner with different settings to the shower head. For less than $20 you get to shampoo, condition and dry your pet. read more

Absolutely love this place. They have towels, brushes, and aprons for you to wear. They have a station if you aren't finished drying once your timer is up. Price isn't too bad for being able to bathe your dog yourself. read more

Immaculate paws was exactly what I needed for a self groom for my big boy. This was my first experiencing washing my own dog too so I was scared at the beginning lol - the store had two wash stations and two dryer stations with high velocity dryers. For 17$ you get 15 min of wash and rinse time which I thought was more than enough. The water comes out at the perfect temperature. They have a vending machine For some drinks and accessories for your dogs as well as a snack machine for your pup. I also love how they provide towels to you to make drying a little easier. The only thing I would recommend, especially if you have a dog with long hair or a thick coat would be to bring your own deshedding and coat brushes from home. would definitely return here! read more

Immaculate Paws - Good boy - Pet Groomers Near Me - Riverside, California

See all

We came here today for the first time and decided to sign up for the membership while we were there but were unaware that it takes 24 hours before it gets activated. Nowhere during the sign up process does it state that, so our options were cancel and request a refund. Request a refund and pay for the single wash, or load the dog back up and come back after the 24 hours passes. These were the options given to us after calling into the number listed on the website. If you are getting a membership, sign up in advance. I'll let you know since the business doesn't give you a heads up and tries to squeeze an extra $18. read more

Went there this morning. Clean. System works well. Several negatives. There is not loops anywhere to hook up dog not in tub. Nowhere to hang purse next to you. The shampoo they use does not lather much nor does it seem to clean well. The products they use are unscented and when you are done they smell like a wet dog. Biggest problem is the drug addicts hanging outside asking for money. They were a really creepy group. Being inside with no one was scary. I was nervous the whole time there. Not sure I would go back there unless I took my own products. read more

Very pleased and excited to come back soon! Doggie did well. Personnel onsite were awesome and helpful for a newbie like me. She explained tha machine and how to best serve ur needs and after that it waz a breeze! Plant based products a plus n u dont need to bring anything. They have various brushes n stuff to get tha job done. Definitely be back again. Triqxee approved read more

Immaculate Paws - She survived - Pet Groomers Near Me - Riverside, California

This is the second time I have taken my dog to this location. Immaculate Paws is so clean, organized, and overall a great place to take your dog for a bath. They definitely have my business going forward and I should just get the membership because it's a great deal. read more

Immaculate Paws - Axel is so shiny and smells amazing. - Pet Groomers Near Me - Riverside, California

Hello, I have been taking my dog here to get baths for a few months now. Recently, I just got another bestie...his name is Arlo. He is an 80 lb puppy and 9 months old. Connie is always super sweet and helpful, but recently she went above and beyond to help me. My good boy Arlo, born into a shelter and just beginning his new found life panicked when I brought him in! He literally leaped out of his harness and was about to book it to the door. Connie was already headed that way to close the door, but in my panic I shouted CLOSE THE DOOR! My goodness this women did the Matrix getting that door shut as I jumped on top of my puppy. This dog runs fast! If she didn't react so quickly, we would have been in big trouble! Needless to say we got a new harness, and he did get his bath of course. I really, really have always appreciated the kindness and quality from this establishment. I care a lot about my animals. They are like family. To have people like Connie and her family care as much about animals EVERYTIME I come in melts my heart. They really care about your pets and you as a customer. I wouldn't go anywhere else! This place provides all the supplies you will ever need, the owners are awesome, the price is right...I could not recommend it enough. read more

Immaculate Paws - Arlo - Pet Groomers Near Me - Riverside, California

See all

This review is long overdue (sorry John) as I've been here about 6 or 7 times now. Also I apologize for the long review I just want to make sure you all know what to expect! First of all let me say the owner and his whole family are some of the nicest, kindest, and sweetest people you'll ever meet! John, Connie, Marie, and Peter, whom I've all met on different visits, have all been so amazing and lovely every time I brought my sweet Gemma girl here! When you first walk in you're greeted by a super clean and well kept establishment! There are two washing tubs on the right side and even some vending machines with various treats you can reward your dog or cat with! On the walls they provide aprons, little towels to dry your pet with, and even brushes! All free of charge! On the opposite end of the room there's an additional dryer to use if you need some additional time to dry your pet! Again absolutely free! There's even a cool dog decal on the wall with a cute doggo on it with clocks for eyes! John (the owner) was there the first time I brought Gemma in and he was so helpful in explaining the whole process. He took the time to explain all the features of the pet washing machine and all the amenities available to me as a customer! Which I truly appreciated In regards to the machines itself, they have these super cool self wash machines that make the whole process super easy and fun, at least for me (This was the first time I ever washed my dog as she was a stray my girlfriend and I found) The machine itself has different settings and you are able to choose from two different hoses (one for washing and one for drying). So when you first start, for the super affordable price of $17.99, it gives you the option to disinfect the tub. Then what's your done disinfecting there's a timer that goes on for about 18 minutes (I think it's for that long haha sorry can't remember how long off the top of my head because you honestly have plenty of time to wash your furry friend ). Then once you get your pet in the tub there is an option to hook up their collar to an they adjustable leash. So if you have an escape artist on your hand this is particularly useful . Then you go through the whole process with the different settings. There's shampoo, rinse, conditioner, flea wash, dry low, and dry high. Plus! Let's say you wanna take some extra time to really scrub your pet. There's even an option to pause the timer!!! Then once you're all finished and the time is complete It gives you the option to disinfect the tub again! Then you're all done! Overall the whole experience is quick, easy, and very affordable! Every single member of John's family that I met from his wife Connie to his parents Peter and Marie have made my dog washing here such a pleasant experience. If you wanna chat with them don't be shy as they will be more then happy to share with you some stories and a laugh or two. If you just wanna get in and get out, they will definitely give you some privacy by stepping in their office. They honestly just want you to feel comfortable and taken care of at Immaculate Paws. So if you've been thinking about trying this new spot out please stop on by and give this place a try! You will love it here and I guarantee you'll add this amazing pet washing utopia to your pet's grooming routine read more

See all

I love this place! It was my first time bringing my 2 dogs and I usually have a hard time giving them a shower, but this place made it so much easier. $17.99 for 15 min. The water pressure is great and this place provides all of the things you need like shampoo, conditioner, towels, brushes, hair dryer, and ear muffs. You can also pause during washing and the time will stop counting. If the time runs out during drying time, they have another space where you can continue drying your babies at no extra cost. The staff there was super fun and helpful. Just be careful if your dog is a runner, they closed the door but one of my dog manage to open the door and zoom right out, but we managed to catch her and the staff was an older gentleman and he helped me watch my other dog while I go and catch my runner. Will definitely be back! Such a great experience! read more

See all

I LOVEEEE this self serve dog wash! This is the best place ever if you have a dog like me who SHEDS SO MUCH! They have the best directions and very reasonable wash times! They just installed an extra dryer on the wall to help thoroughly dry the dogs. This helps so much with dogs like mine who have such a thick coat. Not only is the wash great but this is a family owned small business (which I love!) they are so kind and always so helpful when it comes to everything. They truly care about each dog that comes in and even offer treats! If you are contemplating going, GO! I would pay more for the services they provide, they have a great set price. Thank you guys for such amazing experiences, I will be taking both my german shepherds here from now on. THANK YOU! This is a life changer!!! read more

Immaculate Paws - Pet Groomers Near Me - Riverside, California

See all

12/31/2023 First of all if you had a 10 star rating, you would get a 10 from me. I stopped by your place around 2 weeks ago. A very nice man showed me how to operate the equipment, oh so very easy. My English Bulldog, Brutus told me this morning he wanted a shampoo for New Years Day. He received his shampoo at your Immaculate Paws this morning. You now have a new customer from Lake Mathews. Brutus and I Thank You & wish you a Happy New Year read more

I had just got done with a hike close to 6pm during a holiday weekend and most groomers were closed, even Petco! I noticed tiny bugs on my dog and freaked out because I thought they could be ticks! I frantically kept searching for a place I could clean my dog at. So happy I stumbled across IMMACULATE PAWS on Yelp! It was my first time at a self-service dog wash. Ironically, I was just telling my friend, "Wouldn't it be cool if there was a dog wash like a car wash?" Low and behold, this place is just like that! It appeared to be owned by a young couple. The wife was helpful in telling us how to perform the self-service dog wash. I believe credit card/debit payments were only accepted, as it is a kiosk-like machine. The technology is so cool! You can press a button for the following: disinfect the tub (free), flea/tick wash, shampoo, conditioner and dry (light and strong settings). There is also another dryer located on a wall, which was also very useful, because at a certain point my dog hopped out of the tub before I finished drying him (you can tie your dog to the tub by leash but I had him off-leash as he was the only dog there). All of these features were just $17.99 and you can use it for 15min total. The nice part is you can pause the machine, such as when I wanted to soak my dog in the flea/tick wash. At the end I even had enough time left to wash my hands with the machine! Plus, the owner said all the products they use were natural and plant based!! So when my dog shaked himself briskly and we got wet--I didn't sweat if stuff got into my eyes! They even have options for different kinds of items to work through your dogs mane for free use like deshedder combs and silicone fur scrubbers. Also, towels were also available for free use! They have another vending machine for dog treats! The establishment was clean and the customer service was good. I will definitely be back! read more

See all

5 stars are not enough! After trying a few groomers that didn't want to work with my dog, I stopped in to speak with Connie. She was willing to try and it went great. I did keep my dog muzzled just in case but she was so good with her and put her at ease. She gave my dog space upon meeting her and didn't talk in a high pitch voice or try to force a friendship. My dog responded very well to that. Connie provided a truly relaxing spa experience in the way she handled her. I'm also very impressed with the products she used which left my dog soft and smelling good for weeks not to mention reduced her shedding and scratching. I highly recommend bringing your pet in. read more

Immaculate Paws - Fur baby at the spa! - Pet Groomers Near Me - Riverside, California

Loved it here! We were able to wash our Bruno so easily. Loved how they have different options to wash and that you can pause the bath session so that you are able to wash your pup without letting the time run. Owners are super sweet and helpful ! I definitely will be coming back. read more

Immaculate Paws - Pet Groomers Near Me - Riverside, California

We went for the first time last week and it was so easy and convenient. Connie was so helpful and made the whole experience go smoothly and explained everything to us to help get our sweet dog clean! It wasn't crowded - just one dog getting groomed when we were there. It was stress free. I like how they offer grooming services or you can do it yourself. They have extra dryer and towels and even provide brushes and aprons. Our dog was so happy and we were so happy with this experience. We will definitely be back. Thank you to Immaculate Paws and Connie! read more

Yesterday was my first time coming to this place and is great!!! I am the owner of 2 very large muscle dogs and coming to this place translates to less stress for my dogs, less risk of my dogs getting traumatized since not many groomers handle large breeds. I called last week to inquire and when I got there this week, it was everything the lady on the phone promised, it is clean, items like towels, brushes are clean and available, the station we used worked perfectly, water was warm. This business is well managed and maintained. read more

We took our family golden retriever for the first time to check it out and we loved it! It's super efficient and easy to do. Would definitely recommend to anyone to who's trying to give their pup a quick wash. Will definitely be coming back :) read more

See all

Finally gave this place a try and it did not disappoint! I'm always one to take my bitches to the groomers but times are tough and I wasn't gonna pay over $50 to give them a bath. Immaculate Paws made it so easy to get these bitches squeaky clean and it made a dreadful chore fun! See the smile on my boys lol the staff was also very helpful and so nice! The products used are also vegan and very good quality. It left my bitch's coats very shiny and soft 10/10 recommend in between groomers visits read more

Immaculate Paws - Pet Groomers Near Me - Riverside, California

Definitely would recommend to all pet parents for their fur babies. It private one at a time session. For 20 minutes you pay $17.99 and pause as as needed. They supply everything you need. Shampoo, conditioner, flea treatment, dryer, unlimited towels, and brushes for your babies. Also you get a apron so you don't get wet. It's convenient and faster to get your fur babies clean quick. And helps so much without me having bend down to give showers and I would always get soaked. I spoke with owner he working on a membership and I will definitely getting one once they come available. read more

Immaculate Paws - Spacious - Pet Groomers Near Me - Riverside, California

See all

Love this place! Wish I'd taken a before and after of my mother's 80-pound German Shepherd. We came in and he was sad and lowly from his skin allergies. Fortunately they had all the tools there for me to do a nice deshedding treatment, coat condition and blow dry so he came out looking and smelling amazing. Love the convenience and the staff is very friendly and helpful. Highly recommend! I'll be back. read more

Owner of the business helped us figure out the dog washing station for the first time. They were so kind!! Definitely coming back. read more

Immaculate Paws - Pet Groomers Near Me - Riverside, California

See all

5 Stars for the customer service alone! I went in this morning with my Aussie! She showed me how to use the machine and checked up on me to make sure everything was good! Place was super clean! read more

Customer service is a 10/10 I called this morning to ask if you need an appt and the girl on the phone let me know we could just walk in. She was very nice on the phone! We came in around 6pm with our very large, very hyper German Shepard and the man working did amazing in guiding us through the wash. Showing us patience and you can tell he's very comfortable around all types of dogs. This was a great experience and we will definitely be coming back! Thank you immaculate paws for bringing this service so close to home read more

Join the best summer fun at Immacukate paws, affordable , welcoming , best cleaning and drying stations . #clean#spa #fun #superstars*#hangout read more

See all

Came for this first time today and loved it! So clean and convenient if you don't have a bath in your home. The employee there was so helpful and explained the process, she was so friendly as well. My pup was a little nervous at first but she did great, loved how easy it all was. read more

Love this place, only wish it was a little closer to our house. Nonetheless we still take our Bernedoodle every other week to wash him here. The store and dog wash stations are always super clean. The girl that works here is so friendly and helpful. We always look forward to our Sunday wash day with our baby. read more

Really clean place and super affordable. Friendly and helpful owners. We had a great experience with the self wash. Will absolutely be back!

Immaculate Paws is exactly what I've been waiting for in Riverside for over a decade! It is all the better that it is clean, accessible, a great value and the staff are friendly. I have been very happy to recommend them to all of my dog owning friends and I have already used my monthly membership multiple times! read more

Immaculate Paws - Bathing stalls, fit two large pups comfortably - Pet Groomers Near Me - Riverside, California

See all

I love this place!!!! Connie is so sweet i enjoy seeing her everytime i go in. My pitbull LOVES bathing here and it's such a good environment to be in. read more

Immaculate Paws - checking out another dog in the tub! - Pet Groomers Near Me - Riverside, California

Went to this place today to wash my doberman, the woman that was there was so helpful & polite. She showed us how everything worked & was so sweet. Even came go check on us after we were done. Everything was so clean & very thoughtful from giving us aprons to towels & combs. The place even had a cute vending machine that dispenses treats for the dogs. The machine to wash the dogs with was awesome, even had a blow dryer that wasnt to loud. Definitely recommend this place to bring your dog, will be now coming here to wash my doggies . read more

Took our big pup(lab/husky) to get washed on Father's Day. The person was super help and answered all of our questions. The tub/machines were simple to use and the pause button came in handy. We had more than enough time to wash and dry our pup. They offered towels, two types of brushes, apron's, and great customer service. Definitely will be coming back regularly. read more

See all

OK, so immaculate is beyond amazing. Not just because they were one of the few businesses that responded to us. Today we were in serious need of getting our dog groomed or wash, and what not. We sent out several messages to groomers, and John from immaculate responded to us and let us know that they are a self serve wash, dog spa, is what I'm gonna call it. Lol Let me tell you this place was super clean. Also, they keep their doors locked. So have to press a button and they will open the door for you, I like the fact that no one can run up on you while you're washing your dog, and there is no feeling vulnerable with unlocked doors while your hand aren't free. Best feature and something I noticed right off the top. They have awesome and easy to use tubs. There is a computerized touch screen for use. It's got the works, flea wash, shampoo, and wash, conditioner wash, rinse, blow dryer, and I believe a few others that I can't think of right this minute. As far as tangible accessories, they have an apron for you to wear when you wash your dog, a brush to brush your dog out during and or after wash. They also have towels and again I know there's something I'm forgetting but it's got everything you need. They also have chains on each side of the tub to keep your dog from jumping out of the tub. My dog is a 7 month old XL bully. He was a handful and he was definitely not having that bath. He was putting up as much push back as possible. I was stressing out a little.... but Peter, the gentleman who let us in to the establishment , and had also guided us through the wash, was there the whole time (nicest man), he saw my stress, and asked if he could help. I said yes please, probably the look of desperation still on my face. Anyway, the minute he stepped in, my dog calmed right down. Actually, my boy sat right down!! what?? Even though this is a fully self serve, wash, and a right reminder to myself that as well I am very grateful that he helped us out. I absolutely am going back here again if I could give this place more stars I would. Thank you John and Thank you Pete, and to the young lady that answered the phone, I didn't catch her name but she was very sweet . All of them were super awesome, and they went above and beyond. My suggestion to anybody with wild dogs or dogs that hate taking baths, prior to going in to the wash, put your dog in a thin, but durable harness, that has hooks on each end, so you can keep your dog in the middle. Something I will definitely do next time. Please excuse my spelling and grammar read more

We've been wanting to try this place out for a while and it did not disappoint! I have always liked self service establishments because I can control my time and it was exactly that. It was so easy, so smooth and simple. It was also extremely clean! Definitely considering the monthly membership because my dog quite active. read more

took our 45lb dog here for the first time after a weekend in Big Bear and will definitely be coming back! super easy to use and convenient for less than $20. everything is included like shampoo, conditioner, even anti flea/tick wash along with towels and different brushes free to use. They also have a stamp card system where every 10 washes you get 1 free! Peter was really helpful with explaining how everything works to us as well. Definitely recommend! read more

Immaculate Paws - Pet Groomers Near Me - Riverside, California

What an awesome place to wash the dogs. Place is clean with all the tools needed to get the job done. Attendant was extremely nice and helpful to boot. Definitely coming back. read more

See all