The two UPS stores that I frequent are in Concord and Pleasant Hill. It caught me by surprise that…read moreI would be charged to tape the box. This is not something I'm used to. I didn't realize they were a franchise or individually owned. I don't think my review is going to change anybody's customer service skills or attitude, but Robert was dis.

I stopped by the UPS Store in Martinez to ship a small package (about the size of a shoebox) and…read moreexpected to pay for a box, totally fair. What wasn't fair was how everything else was handled. I was quoted $23 for a box, which I later found out included Styrofoam packing and "labor." When I said I'd just pack it myself, the employee asked if I brought tape. When I said no, he told me they charge $2.99 just to use their tape. Meanwhile, the employee next to him was taping up boxes for other customers for free, which made the whole situation even more confusing and frustrating. I asked for the cheapest shipping option to New Jersey and was told it would be $40. I double-checked multiple times to see if there was anything cheaper and was told no. At that point, I was looking at nearly $70 total just to ship a small package, which didn't sit right with me. I decided to walk out and come back another time with my own box. The next day, I went to a different UPS Store and got a box and shipped the same package for just under $30. less than half of what I was quoted here. This place felt like it was full of upsells and unnecessary add-ons, especially from the older gentleman who was helping me. I'd strongly recommend double-checking every charge if you end up here. I'll be honest, I already knew this location had a reputation for long lines and poor customer service, but I was in a pinch. Lesson learned. There are much better UPS Stores out there. I will NEVER come back to this location.

Small businesses have been the underdog especially during Covid and so whenever I can I try to…read moresupport them. This was just a print job but am glad I came here instead of kinkos and truly got great service! Off street parking in downtown and very convenient! I got my copies and was on my way lol. Come here when we you are in the area !

Update to my last review: Rudy is always responsive to my emails for pick up and now has color…read moreprints for large sizes

Got a funeral program printed. Again, great service, reasonable cost, the nicest people. So easy…read moreto order by sending files and then picking up when the email came the job was completed. No longer near a fountain. They are at the back of the complex facing the creek. 100% would use again.

Efficient, good service and competitive price. I got the answer sheets printed for our school kids'…read moretest. Rob patiently helped me transfer the file as it didn't work in the beginning. I'll definitely go there again for the future. needs.

Chris called me that our bocce playoff shirts were ready. I had forgotten all about them…read more J & D is located on Pacheco blvd. I parked in back and they kindly let me walk through to the front, giving me a tiny glimpse of behind the scenes. Impressive! The work is exceptional. If you are looking for this sort of service, check them out!

Chris and his team make a damn good product and are experts in their craft. We went to them for our…read morefirst tshirt order and were given many options & recommendations. They even let us come in and film for our social channels. There isn't a better printer in the area- just give them a call.

I have worked with Charlie and the Alphagraphics team in Walnut Creek for a couple of projects and…read morehad an incredible experience each time. First, they assisted in printing a custom book cover, providing exact assistance in sizing and cutting. Secondly, they assisted with printing an outdoor sign for our pool bar. I used ChatGPT to build my initial draft and they used this file to create the final product. Both projects were extremely easy with their help during the design stage and final print. And the prices were extremely reasonable both times.

Today, I went in to get one shipping label printed. I don't…read moredo well with downloading and email attachments. The lady at the front desk was helpful and patient. I will definitely be coming back for all my printing projects.

I went to Minuteman Press to do my Save The Date cards for my wedding. I was pretty blown away by…read morethis printshop. The cards are excellent quality, more than fair pricing (printed on both front and back) and fast service. I was able to get my cards within 3 days. I am over the moon with my Save The Dates! Thank you Natacha for your incredible customer service and for squeezing in my order so I can hand them out at my engagement party. This saved me so much time and money on postage.

Really bad customer service, I went to inquire about 100 folders on the spot I was told an estimate…read moreof $340 dollars then I received an email with a quote of $640 dollars. When a calked to ask why such a huge price difference, the lady barely answered any of my questions she was very rude and defensive. I can tell they weren't interested in my busses. They are only interested in huge orders. Don't waste your time here go somewhere else.

J B Services is our one-stop print company…read more Beverley and her team have always done a fantastic job with some pretty complicated orders. If you have a print job you need done right the first time on time, contact JB Services!

From the owner: * Servicing the Business Community Since 1972* Design - Layout - Printing* Your One Stop Shopread more

Jose worked with me to get some very detailed and small sized vinyl cut. Came out great! Every…read moreother shop I spoke to said what I wanted couldn't be done. But Jose agreed to try...did some tests...recommended some tweaks and didn't just make it work...but made it better. Awesome experience working with him.

So happy I found you ! You were so easy to work withand understand exactly what I needed. The…read morequality was impeccable & prompt! I couldn't find a thing wrong with all 3 projects.. Your work helped me to put my brother's celebration of life together! Everyone really loved it.. Thank you Jose !