Toney Hoy, an excellent mechanic with more than 20 years of experience, is a very courteous and helpful person. An appointment was scheduled with less than 24 hours elapsed time between making the contact and the completion of the work. When it was discovered that the shop that replaced my tires last year had over-torqued the lug nuts, he stopped and warned me that he was afraid of stripping the studs and went with me to the shop for them to loosen the lugs so that they would be responsible for replacement costs if they stripped. He was very careful in the installation of the new rotors and pads and brought some other items that will require future maintenance to my attention. As my Jaguar is a Sport model with factory installed racing brakes, the job was more complex than normal brake service but Toney took it all in stride.
iMechanic offers a unique service model, that of coming to your location to provide excellent service at a VERY reasonable cost. From this point forward, they are my sole auto service provider and I would encourage anyone to use them as well! read more