Let me start off by saying some good things about the place. They have awesome reviews, their social media Instagram page has beautiful nail designs and the staff is very friendly. Now to say the real deal. I went for the first time in April of 2017 as a walk-in customer. They took me right away (which I was grateful for, since I know there is always a waiting time). First time there, I went with the nail technician "Mari" who was very nice and did what I wanted, EXCEPT; she cut me multiple times while filing the acrylic down. SECONDLY, a man who I assume was a husband or boyfriend of a nail technician there; started to pass drinks around (Hard and soft liquor). In two occasions offered me a drink (nicely), in which I kindly declined. He the third time offered it again and told my boyfriend to "relax papi" because he had a serious face, since at this point he was getting bothered. Besides the fact that offering drinks is a HUGE liability, if I had been underage (I'm 24) and drove; the cause of liability would have been on the nail salon. All in all, my nails came out nice but the experience was horrible.
Second time there, I made an appointment with Daisy for the afternoon on Good Friday. Honestly, her work is amazing. I had no complaints as to her work and design on my nails. However, it seemed the place just got messier and dirtier as the time passed. Even under remodeling or construction, areas could have been tidied up and/or cleaned. Second time there wasn't so bad, I gave them the benefit of the doubt. I loved my Mani and Pedi.
"Three strikes you're out." My third day there. I called the nail salon Wednesday afternoon and spoke with Mari, I made an appointment for Saturday at 2:30pm. I arrived 5 minutes earlier just out of courtesy. When I arrived I walked in, saw Daisy told her I'm here for my appointment and sat down. Two minutes later, someone else walks in and she told them "I'm ready for you." Once again, I gave her the benefit of the doubt, like hey; maybe she has to do something quick on her nails or a simple gel manicure which takes like 15-20 minutes. I didn't mind waiting. But then, it reached 3:00. Then it reached 3:30. Then it hit 3:45. Then 3:55. At that point, I just got up and walked out.
I don't want this review to make it seem like the place is horrible, but as a person who's been doing her nails since the age of 13. I've seen well mannered, clean, professional nail salons in my day. I just think there has to be better management. Try this place out for yourself. You'll like the work done on your nails, I'm sure of that; just not everything else that comes with it. The pictures of nails you see online, is the exact work that will be done. They're quality of nails are excellent. I hope this salon turns out to be a well-known successful salon, but I definitely won't be going there again. Keep in mind, I paid a "pretty penny" for the services rendered.
Honestly, a little sad and disappointment cuz' I definitely was excited to start getting my nails done here since I follow them on instagram and my friends do too. read more