TREMENDOUS Customer Service by Anita and Cecilio...Special project needed help and they were…read moregreat...actually, they are always great!!...thanks!!

10/10 Service there we're two working there a lady (I unfortunately didn't get her name) and man…read more(Wyatt), they both were exceptional with helping me get the results I was looking for for my brochures!!! Honestly if you need a place to go were the people there care about other humans this is a master class of people helping people, I just want to say a massive thank you again for all your help it certainly could have been a pain to get my papers figured out and printing in the correct way!

Received a great service. Quality of photo was outstanding. Got a picture for my newborn baby…read morepassport. Also, got a compliment. Great value and quality

Good, not so good, then great! There was a hiccup that Bay Photo corrected very quickly and with…read morethe best possible outcome. The prints were perfect, including the quality and for a reasonable price!

Super friendly and accommodating my quick turn-around on a run of 80 posters was not a problem…read more Great to meet you April. -David W.

I called with a small job (as their website says all jobs large and small, and many of the other…read morereviews here mention small jobs). However, I was told immediately that they don't do small jobs. I am very sad at their dismissal of my project and seemingly different treatment of specifically this job in contrast to the other reviews here. Definitely a 1 star.

I was there today to use the notary with 2 of my home care clients. One is a quadriplegic and her…read morehusband has some dementia/cognitive issues. Christine took such great care of them! She was so kind and patient and compassionate towards the extra time it took for documents to be signed with an X while my client held a sharpie in her mouth. One of the other employees even signed as a witness because we were short one witness. They really couldn't have been nicer or more accommodating. Christine was very thorough with the documents too, as different protocols are used in California when signing X. She made extra sure it was done right, She also made a whole bunch of copies for them. They really did a great job today. Very impressive. I can't thank them enough. I hope this helps :)

Horrible. Large line. Person at front of the line has huge, complicated job. Next person in line a…read morebungling fool so takes forever. Only one employee sweating over the work, the line of people impatient. The other employee takes his time handling a fax and chats up a woman with English accent who says over and over "well bless my heart." Maddening!

My experience here has always been positive. I ship large boxes and the staff and helpful and…read morefriendly, even during busy times.

I needed to send a fax and the first time it failed. They moved me to a different machine, it sat…read moreon processing for 45 minutes and when I asked another staff person for help they let me know that actually their fax hasn't been working in the office for two days. They should have let me know immediately when I asked to send a fax that their system was broken. What a waste of time. Also, their staff all heard this there was nothing else happing in the store so I don't understand why they didn't tell me when I asked.

So nice to have a great printing company right here in Watsonville. Saves a lot of time verses…read moredriving toward Santa Cruz way. Plus Sean, Dan and Nanette take care of us like family. Whether it's glossy brochures, flyers, duplicating loose leaf files or announcements they're the ones to visit! Easy to find and always available parking. They are our "Go to!" source for both personal needs and that of our special event business, Eventscapes Inc. Yep we wholeheartedly recommend them.

Fast service! just a bit expensive like staples and other similar shops other than that place is…read moregood

James and Robert were outstanding. They helped us with printing out documents and stepped up to…read moremake sure we were able to complete our project that had to be done that evening. The best experience I've had at an office services location in a very long time.

Every time I go to this particular Staples, it's very understaffed. Customer service is…read moreconsistently terrible and straight up rude. I have to wait in line for one very slow grumpy cashier to get through a line of like 10 people. Today he said @youre gonna have to just be patient!" after ignoring me for almost five minutes. If it wasn't 2 blocks down the street from me, I would never go here. It's so bad, When doing Amazon returns I try to go to Whole Foods instead and for all other papers pens, etc. Id rather go to the dollar store if possible.

I am a professional designer and have used this business for printing and energy design over the…read morelast 6 years . Never a problem, great service and always expert energy advice. These people really know there business. I highly recommend. Oh and they have the best prices in the area too. Chad Williams CWDesign Solutions chadwilliamsdesign.com

I needed a few things printed for a meeting, and apparently there are no mf'ing FedEx Office…read morelocations in Watsonville. Looked around on Yelp, and found this spot around the corner. They printed everything I needed, didn't waste any of my time by dragging their feet, and didn't overcharge me even though I still would've paid if they did. I don't care if FedEx Office opens up a location next door to where my meetings are, I'm still only gonna be coming here.

I needed a pdf printed, so I went to FedEx Office and was helped by Parker. He was so helpful and…read morecongenial to me. He walked me through all the details and I was able to get my very important documents printed. Kudos to Parker. He's the best.

I asked what my options were for having my package delivered. The clerk suggested it would arrive…read morein 3 days for a certain price as the first option. I accepted that option. When I later checked the tracking number, it updated to a delivery date 2 weeks in the future. I never would've agreed to that timeframe. I returned to the store with my receipt and NO ONE did anything. No refund. No help. Nothing. FedEx is less than useless. Bait and switch scam. The clerks at this location were especially carefree about my problems. I will not use FedEx again. I could've paid less for better service elsewhere.