Booked earlier today after putting off the inevitable pre-vacation prep. Having been five years…read moresince I had my nethermost ladybits waxed, I decided to stop shaving and go full-monty before California. A friend owned a salon near Chicago previously, so this would be my first experience with an unfamiliar wax artisan, yet having seen great reviews for Melanie, was confident. The waiting area was clean, comfortable, and inviting. Immediately greeted and quickly checked in - wonderful for a first-time guest - even more excited to find out in-state residents receive half-price their first full bikini (their term for Brazilian). Feels like Christmas, let the games begin! By 4:15, the time of my appointment, I was notified Melanie was running a couple of minutes behind - loved the prompt notification - and by 4:17 Melanie was out greeting me. We walked back to the suite, I undressed while she prepped, and it was onto the table for business. Melanie was friendly, sweet, all smiles, conversational, informational, gentle, and darn good! Will certainly be coming back and highly recommend the establishment, especially Melanie. Well done all-around!

I usually leave my wax appointments feeling incredibly happy and confident. I typically book with…read moreJasmine and try to avoid walk-ins, but sometimes life gets in the way. Today, I needed a quick eyebrow touch-up before starting my new job this week, and Jasmine wasn't available until next week. Normally, that wouldn't be a big deal. I just wanted a simple cleanup to remove stray hairs and feel put together. Unfortunately, I left feeling worse than when I walked in. Eyebrows make such a big difference in your overall appearance, and the best way I can describe it is that my brows were not shaped properly. The tail of my right brow looks almost completely gone, and there are still stray hairs that weren't cleaned up to define the shape. I'm honestly really disappointed. I still tipped, but ended up sitting in my car afterward crying out of frustration. I understand mistakes can happen, or certain specialists do things differently. So this is no shade to the specialist I saw, but the experience itself was disappointing. It just felt like a waste of money and time. The hairs I wanted cleaned up were still all there afterwards. And a whole part of my eyebrow is now missing. There wasn't any brushing or mapping done beforehand, and I was told I couldn't achieve the shape I wanted due to a lack of hair and that I would need a brow serum. I was also told my brows are too blonde to get the look I was going for... something I've never had an issue with before. At the end of the day, this means I now have to wait for my brows to regrow to fix the shape all over again, which is frustrating. Especially right before starting a new job. I'll be going back to Jasmine to get them back to how they were before, as she has always been able to achieve the look I want without issue. Hopefully, I can get them back on track soon.

Very professional and quality service. Located in a salon spa type of building. It's very quiet…read moreand relaxing in her space My lashes look great!

Amber is amazing! It was the most painless waxing service I have ever had. Plus, she is very…read moreprofessional and personable. I enjoyed just chatting with her, which made a typically awkward and painful salon service much more pleasant.

B got my eyebrows straight up perfect - she did exactly what I asked for and my eyebrows (very…read morethick, lil twisted) came out better here than any previous threading place. Thanks B!!!

Truly love coming here to get my eyebrows and lips waxed done by mamta. She's really sweet to…read moreeveryone and takes time producing quality work and ensures genuine satisfaction with each customer. I've referred countless of family and friends here for numerous of reasons. 1) affordability 2) low wait times in comparison to other overcrowded places 3) owner/customer relationship 4) I could go on and on! More about this place I should mention, since it's her and her daughter here, walk in times vary so i recommend calling (or even texting) to confirm availability. She prioritizes appointments, check their facebook page for their latest flyer. The texting option was initially what first brought me to this salon since it's different from other salons but she's super responsive and makes time for everyone efficiently. Highly recommend checking this place out and all their services. Personal favorite is the facials, eyebrow + lip wax combo, and the speedy waxes.

My go-to spot when I'm home! Quick and easy. Never…read moredisappointed! All the ladies are very sweet .

Service was amazing, I've been coming here for years, definitely worth your money. They offer so…read moremany services at good prices.

I have been receiving waxing services from Karen for over 5 years. From the moment I met her, she…read moremade me feel comfortable and at ease. After talking to her, it was very apparent the knowledge and passion she has for what she does. She continues to learn and is an expert in her field. I would never go anywhere else and highly recommend Karen to anyone looking for waxing needs. You will not be disappointed with the service that Karen provides. She truly goes above and beyond. She's the BEST...not only in her services but with her personality. She does not disappoint!

From the owner: When I started waxing, there was no good place for men to get intimate waxing like Brazilian…read morewaxing. I saw a need for a safe space where these clients were treated with dignity and respect. I studied and trained and learned how to do this waxing in a way that was safe and effective. So, if you are looking for a place to get waxed...come on down!

Nicole waxed my Legs It was not painful and my legs…read more Were so soft afterwards! She is Amazing And her Room is so clean and cute!!

Nikki has just started offering male brazilian waxing. She did an awesome job and made me feel very…read morecomfortable.

The salon has gone downhill since pictures were posted. Hair is not swept up from previous clients…read more Melissa does not respond to texts or her voice mails. Have decided to go to another salon.

Melissa was simply amazing. She listened to what I wanted for colors and style and made it happen…read moreto perfection!! My hair looks amazing!!!!

Amazing place! Tris does an amazing job with facials and nails. The prices are very fair and I cant…read morewait for their new location to be open.

Some talented nail artists here! I came here in September as a bridal party and just had a…read moremani/pedi. My manicure looked as if I had acrylics on and loved they were able to do an almond shape on them! I came back on Friday to get a full set done and Cindy did my nails. I usually get basic colors, but wanted to do something special this time and she rocked it! I was the only person in the salon, I know it is hard to find and get to, but definitely worth it!! Cindy was very nice and explained to me that some of her coworkers can't speak English well & is always ready to help them with customers if needed. Check this place out, be patient, and feel beautiful! *added reference photo & my nails!

I have been going to Eterna MedSpa for many years. I have enjoyed every experience, but the custom…read morefacials are my favorite. I also appreciate suggestions about skincare and other services without feeling any pressure to buy. The Last Minute Club and Ladies Day are also nice features. It's a great place!

Looks like a very nice place. The inside looks very spa like. The staff also looks very friendly.read more