Extremely unprofessional and dirty, not sure if it's a salon or a boutique, not sure if they know either.

The salon has gone downhill since pictures were posted. Hair is not swept up from previous clients. Melissa does not respond to texts or her voice mails. Have decided to go to another salon. read more

Melissa was simply amazing. She listened to what I wanted for colors and style and made it happen to perfection!! My hair looks amazing!!!! read more

Jagged Edge Salon - 3 colors done perfectly - Hair Salons Near Me - Joliet, Illinois

Hadn't gotten my hair cut in a forever and was looking for a new stylist. Made an appointment online with Marissa and she was phenomenal. She listened and cut my hair perfectly! I'm very happy and cannot recommend her enough, super easy to talk to, we had a great conversation! Thanks Marissa, so happy I found you! read more

I have been going to Megan for almost 20 years and she is amazing!! I love the way she colors and cuts my hair. It's easy to get an appointment and she always gets me in and out quickly. I highly recommend Jagged Edge Salon and wouldn't go anywhere else! read more

I always cut and styled my own hair, but now I am unable to. This was my first experience with a salon. My hair had not been cut for several months. Cyndi did my hair. I loved it. She was awesome, polite and sweet. She did my hair exactly the way I wanted. I'm a senior and she made me feel and look younger. I will definitely go back again. read more

Allison is the best stylist there and the atmosphere in this salon is amazing! Super helpful. The front desk is quick and helpful!

I have the pleasure of working right next to the ladies of Jagged Edge. I stop in for clip about once every two weeks and I'm always pleased. Very personable and easy to talk to! Very affordable as well! Give them a try and you'll not regret it! Thanks girls!! read more

I moved to the Plainfield area recently and was in need of a new salon. I went to Jagged Edge since it is close to my house with hopes of making them my new salon. I would not recommend this salon to anyone. Although my hairdresser was friendly, my hair cut and blow out was the worst I have ever had. I left their salon with frizzy, dry, and unevenly cut hair. The whole point of leaving a nice salon, and paying $40 plus tip for a haircut, is to leave feeling happy and beautiful. I reached out to the owners, and provided a picture of how my hair looked after my appointment, asking for a refund and they have ignored both messages I have left. I am extremely disappointed and encourage people not to go to this salon. read more

If I could give this salon 10 stars I would!! The salon I used to go to moved, and the new location is just too far of a drive for me. I actually chose this salon because of the reviews I read here, and I'm SO glad I did!! I was changing my hair big time (it was down to the middle of my back, dead at least to my shoulders and I wanted to get it to blonde from the red it was *unnatural manic panic blood red*, and I knew how hard it was going to be to try and lift that color out without my hair turning completely orange) and I needed someone that would listen to what I wanted and do it RIGHT. Melissa is that person! I called on Thursday and spoke to Melissa, telling her all of this, and she made me an appointment for that Saturday afternoon and cleared her schedule for the rest of that day. I could not be more happy with the way my hair turned out!! She did her best to lift out the red, and she ended up bleaching out as much as she could, and in the end we decided to leave what was bleached and have light pink streaks throughout the rest of my hair, it turned out kinda like a reverse ombre, and I LOVE it!! I showed her a picture of how I wanted it cut, and she did it BETTER! I wanted it very short in the back, longer strands on the sides and cute side bangs in the front. Most salons boast that they are up to date on the latest cuts and styles when they definitely are not, all they know are layers and straight edges. Melissa understood exactly what I wanted, and the fact that certain cuts are SUPPOSED to be uneven, whether it be the back, sides, bangs etc. Now that I have found Jagged Edge, I will not go anywhere else, and will recommend this salon to everyone that I know! On top of all that, the service was excellent as well, offering coffee, listening to everything and any concerns etc... Just over all a completely amazing experience!! read more

I hadn't had my hair cut in months (due to covid) and then found out that my usual hairstylist moved, so I started just coloring my hair myself and cutting my own bangs. Then one day I looked in the mirror and was like, "I HAVE to get a haircut!" I'd been noticing this salon as I go past there quite a bit and decided to give them a try. Marissa was available for me and she did a very nice cut - layered it nicely and feathered my bangs a bit, which I had asked for and appreciated her listening to me as to what I wanted. I am very satisfied with my haircut! read more

Jagged Edge is AMAZING and I refuse to go anywhere else! I always get my hair done by Melissa! Her and her sister are so nice and welcoming there and both do nothing less than a perfect job in my opinion. They take in what you want done with your hair while also keeping your best interests at hand to maintain the best look and most healthy upkeep possible. I myself am rather difficult (hair color changes and length all the time) when I come in and am picky but Melissa is always patient with what I want done and a reel trooper. I always get a lot of compliments on my hair style and constantly let people know where I go and refer them to Melissa or Meghan. They do an outstanding job and really make you feel welcome. Products there are great as well! Thanks Again Ladies! read more

I was having major hair issues. My hair was limp, dry, and shapeless. It took great effort for me to comb it after getting out of the shower each morning. The tangled mess had turned into me losing clumps of hair each day. I never had this problem and my friend referred me to this salon and her stylist, Meghan. Boy, am I glad I went. Meghan is wonderful!!!! She listened to the problems I was having, made recommendations, and taught me how to care for my hair. She revived me. She gave me a conditioning treatment that worked wonders and was only $20. She also highlighted my hair in a unique way to make it look fuller, taught me how to style my hair and what tools to use, and used such a unique way of creating hidden layers. My hair is now shiny, full, and healthy. I am not losing hair anymore and it is thanks to her. She is great at what she does and I really appreciated how when she was styling my hair she talked to me and TAUGHT me what to do to create more volume and shine. I would highly recommend this hidden treasure. The salon is adorable and the staff are wonderful. read more

First off the personnel was absolutely wonderful and professional. Meghan did an awesome job highlighting my hair. She was very attentive during my consultation she listened and the results were exactly what I had in mind. The salon esthetic was well organized and inviting. I purchased a deal from living social for cut, color/partial color, and style for $50. I would be willing to pay full price for the treatment and skill level I experienced. I also purchased the products she used on my hair Eufora, all natural products. read more

Best salon in the Plainfield/Joliet area! My usual hairstylist resigned and at the last minute the owner, Melissa, made me an appt with her. I was SO happy with my haircut! Melissa is a fantastic stylist! I don't think I've ever gotten so many compliments on my hair. They deserve 10 stars! read more

First time at Jagged Edge Salon was a great experience. I requested Meghan because I read some good reviews here about her. She did a great job with my trim and touch up and highlights and always told me what she was doing, what she was using, and Meghan was FAST. I have a hard time being in one place for a long time so this was a big plus for me. She did exactly what I wanted and made me look 10 times better leaving than I did coming in. And now I have conditioner that makes my hair smell like a cupcake. Can't beat that! The only reason I didn't give it 5 stars is because they are closed on Mondays which would be the best day for me to come. I did make another appt with Meghan. Thank you! read more

My prior review of poor customer service and my horrible experience at this salon are missing from this site now. I don't think anyone should have to endure such a traumatic experience with their hair, and removing honest reviews for consumers defeats the purpose of this site. Censored reviews? I don't think I'll be using Yelp for any further business searches... read more

As long as I get Meghan, I am happy. The other girl didn't listen to me very well. I have been going here for years though, as it's really hard to find a good place! I always recommend Jagged Edge to all my friends. read more

I've been going to Melissa for years and I've always been extremely happy with my results. From cuts to color, highlights and eyebrow waxing, my girl knows her stuff! read more

Bought a groupon to try out this place. Bad from the second I walked in, dirty old couches that you wait and sit on. Now lets talk about the service, I explained about the color I wanted and it was two colors. One of them was okay but the other was not even close to what I asked for. The other color was not washed out properly and I still had dried up color on the back of my neck. The trim was okay, they overcharged me on the color that was not included in my groupon. I will never go back and regret ever getting this groupon. If they want to get new clients they they should intice them not over charge them. read more

Got the living social deal and was able to book an appointment the same week. Melissa did my hair and she did an amazing job. She listened to exactly what I wanted and was able to suggest things that would compliment my skin tone and face shape. I went a coppery red and she did an amazing job not making me orange. She was super personable, friendly, and easy going. She took her time and didn't make me feel rushed. My hair cut ended up awesome as well, she's a perfectionist so you won't be disappointed with her work. read more

I've been going to Jagged Edge for a while and have had great success with all my services. I am very picky and usually know exactly what I want and Melissa always does an excellent job! It has taken me a long time to find someome in the area that can do hair and Melissa is that person. I can trust that she keeps up with all the latest trends and will always do a great job. I have been in the industry a long time and can tell a great hairdresser when I see it! I would highly recommend this salon to anyone who has had a hard time finding a great stylist. Love this place! read more

I have been coming here since I was young and I absolutely love this salon! When you first walk in you can see that it is a very fun and laid back environment. The girls who work here are friendly and great at what they do. I have gotten my hair cut, dyed, and permed here over the years and I have not once been disappointed. Every time I get something done they always listen to what I want and add in helpful suggestions. I usually go to Megan (who always leaves me with amazing results), but this most recent time I went to Brittany and she did a beautiful job! Whoever you get here is going to do an awesome job because they are all very good at what they do. I make sure to recommend this salon to all my friends. read more