I have been a Zen customer for over three years (since moving to the area). JoAnn, the owner, is an amazing stylist. On my first visit, I went in with shoulder length hair, and told her I wanted to go short. She took the time to listen to what I wanted, patiently looked at pictures I brought in, and then worked her magic. She has taken the time over the years to get to know me as a person. We always have great conversations...making me feel like more than just another customer in her chair. A haircut is a little pricey...but what isn't pricey these days? I'm happy to pay a premium price for a premium cut AND premium service. read more

Zen Salon & Spa - Short hair courtesy of JoAnn at Zen Salon in Plainfield. - Hair Salons Near Me - Plainfield, Illinois

Lindsey is amazing! I first saw her after I had my haircut somewhere else and wasn't happy with the end result. She added some texture and it totally transformed my cut! I went back to see her a few months later to go from overgrown blonde balayage to lowlights. She did such an amazing job! I was concerned that going darker would enhance the red tones in my hair, but she completely prevented that from happening and achieved the perfect ash brown balayage I was looking for. read more

Zen Salon & Spa - Lowlight Balayage by Lindsey - Hair Salons Near Me - Plainfield, Illinois

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I've been going here for years--no matter where I live I continue to come back. Joann, the owner, is fabulous and does an amazing job of balancing what I want with her expertise and experience. She's been doing my mom's hair since college but she is always keeping up with the trends and new styles. Every appointment is worth the wait to get in. read more

love this place & the people. Kelly is the best!!! Relaxed atmosphere & they've put up with me for as long as they've been open.

There are many simple easy pleasures in life. The first sip of your favorite coffee, birds chirping in spring, a fresh coat of nail polish to keep us looking our best. And for some others it's a fresh haircut/style or a cool new outfit. The new beautiful outlet you (Lindsey) provided to me gave me back my crown! It was a priceless gift. I was on and off tears leaving and driving in to work (which I made it with 5 minutes to spare ) Some would argue it's just hair...but I feel like it's my crown and you just polished and helped straighten mine for me. I feel absolutely fabulously beautiful! Thank you my friend- always! read more

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I got full foil highlights with Ariseli today. I liked that she took the time to understand what I was looking for before starting. All of the stylists were dressed cute for the holidays today and they even had some holiday cookies. The front staff was very friendly and offered beverages when I checked in. I decided to find a new salon because others in the area cost me $200-250. I know the price is dependent on work, hair, foils, etc but this was in the $120-$150 range and took 2 hours. Overall I'm very pleased with both Ariseli and her work and also the salon itself. I'll be coming back here to get my hair done. I added some before and after photos of my roots becoming blended in. read more

Zen Salon & Spa - After- full foil highlights - Hair Salons Near Me - Plainfield, Illinois

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I wasn't unhappy with my old salon, but I saw a sign at MPG Fitness (next door) advertising a free haircut with any color service with Lindsey. I don't know how longer this offer is valid, but it was a GREAT deal. I am so happy with my hair! As soon as I sat in the chair, Lindsey fluffed her fingers through my hair and quickly said, "okay, I'm going to go mix up some color." I loved that she was so confident and just knew exactly what to mix up. Granted, my highlights are blonde now, and I am naturally dark blonde...it's not that complicated. And Lindsey herself has great hair. Confidence + great hair = great stylist. Don't trust a stylist with bad hair. My highlights turned out the shade of blonde I wanted. In the past, it always came out a bit too platinum and a bit too monochrome for my liking. Lindsey did a great job, and I didn't even mention my prior concerns. We talked briefly about my haircut: take off about an inch, trim up the bangs, add some layers. Again, Lindsey nailed it. In the past, my hair appointments (cut + color) have taken almost three hours. I was shocked to be in and out of Zen in only two hours! NOTE: You cannot add a tip to your credit or debit card. Tips are cash or check only. There is an ATM in the Nevins Brewing Company, a few doors down. Luckily, I was aware of this before I arrived since I read the Yelp reviews, but I did overhear a client caught by surprise. When inside the salon, the only indication is a 3x5 sign by the cash register. I can honestly say that Zen Salon & Spa is going to be my primary salon for cut & color. My "old" salon was great, but Zen's prices are ever-so-slightly less and closer to home. read more

Zen Salon & Spa - Zen Salon reception area - Hair Salons Near Me - Plainfield, Illinois

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I wish I could give this less than 1 star. I brought my daughter in for a Homecoming hair style, the stylist was rude and had to keep re-doing her hair, the picture of what we wanted and what actually was done is a far cry from even close. she has blond hair and she used black bobby pins. her braids were falling out and her bun had to be completely taken out and re- done as it was falling over by the time we got home. her curls were out within an hour of leaving the salon. $70.00 and a tip, what a disappointment, and terrible customer service. Save yourself the money and disappointment and go somewhere else. read more

Zen Salon & Spa - Not worth $70.00- I could of done a better job myself. Waste of time and money - Hair Salons Near Me - Plainfield, Illinois

I cannot speak enough about this place! I've been coming here for a few years now, and Lindsey has been my stylist. She is incredible!!! She knows exactly what I want, and how I like my hair. She is so accommodating, and always gets me in last minute when I need it. I am so thankful to have found my person! The salon is beyond clean, the staff is so friendly. They treat you like you're family, and when you walk in, they know exactly who you are! It's rare to find a place like this, and an owner like Joann! I highly recommend Zen Salon! read more

I have been coming to Zen for years to get my nails done. Jackie is so professional, meticulous and a joy to hang out with for an hour. My nails & hands always look great and I always get compliments. read more

Finally went to get a hair cut since having a baby, she's now almost two so if was definitely needed! Jen was great! She fixed my mess that I call hair and was super friendly. I will definitely be returning. It's been forever since I had an actual hair person so I'm super happy that I found a place. read more

My hair had been driving me nuts for months. I moved last year and my old salon is now 40 minutes away, and I'm way too lazy for that kind of commute. I've put off finding a new place/stylist because *WHOA, SCARY!* Going in blind is terrifying. I've come out looking like a news anchor with the hair helmet or the prototypical soccer mom, which just isn't my style. Eventually, I couldn't wait anymore, and I called for an appointment. I was assigned to Jen (JEN AT ZEN!) and she was really great. She's personable, she took my desire to keep my length into account while getting rid of the damage my haircut apathy caused. My hair looked loads better, and I got some quality socializing in at the same time. To top it off, the cost was completely reasonable. These are the things I need to declare salon victory. One little warning -- while they accept credit cards for services, they request you provide tips in cash, so make sure you've got some before going in! read more

I've been here probably five times. The first stylist I had (two years ago) was condescending and rude but did a good job. I later found she left. The second stylist botched my style, so I called to complain (not sure if she's there anymore). Kelly, the owner, is great and fixed it for free. Since then I've always requested Kelly. She's very personable and does a great job. Because the risk is high and I don't want another mess-up, I'll only ever go to Kelly. her schedule is busy though so I really have to plan ahead. This is a good salon and uses Aveda products. read more

Was surprised that I didn't find any reviews for this place, because this place is awesome. They have great customer service, in a great location, and met some great customers too! I went there to have my legs waxed by Sally, who is awesome! She gets you to forget about the slight sting by getting you to talk, which I think is great. There is no uncomfortable silence. Everyone seemed happy here. I met with the manager briefly as I was checking out, and she gave me a welcome gift because I was a new customer. I'm glad I gave this place a chance, without seeing any reviews. Make sure you bring cash for your gratuity because they don't add it to your credit card. I know they do hair, and nails. Check out their website! read more

I've gone here numerous times and so has my mom... Being in my early 20's and extremely picky about who cuts my hair, I absolutely would recommend anyone to this place! Especially to Elaine (one of the stylists). I feel like they actually listen to me about what I want done to my hair whenever I've gotten a highlight and haircut. I also feeling this place is appealing to all ages because my mom who is in her mid-40's wont go anywhere but here. I don't really know why someone would assume that the stylists talk about you especially while they are in front of you... I've never had that happen! Try it out! :) and ask for Elaine :D read more

I love going to Jackie to get my acrylic nails. She is an artist who comes up with creative designs to make my nails special. People I work with tell me they love meeting with me because they look forward to seeing my nail designs! read more

5 stars aren't enough for Lindsey. Not only is she GREAT at coloring and her job, she makes you feel like your family. She's very professional and you can tell she loves her job, loves what she does because she's AMAZING at it and you can tell she cares about you. I feel as though I should make another review just to give her 10 stars. Thanks for your great work and making me feel beautiful... inside and out. I always walk out feeling better about myself thanks to her. read more

I started going to Zen Salon because of Jen. Jen is simply amazing! My haircut and color are outstanding. Jen listens to what you want and is very detailed, not to mention has a great personality. Jen is definitely a great addition to their team. read more

I've been coming to this salon since I was 18 and decided to dye my own blonde hair brown...well my first experience here is what keeps me coming back. My first stylist was John, he fixed my mess and got me back to my blonde hair. He left and I tried a couple of other stylists and recently found one I will stick with! Ashley. You are amazing girl! I may regret putting her name on here but she has done such a nice job with my hair that I have to brag about it. I'm naturally a darker blonde, so I get warmer blonde put in it. A warmer light blonde and a warmer low light blonde. I've had other stylists attempt to do this without success, and Ashley nailed it the first time! Zen is expensive just like any other salon but the quality is worth it. read more

I had an acrylic fill in and no chip manicure by Jackie and Michelle did a polish change for my feet to match. They were able to squeeze me in the same day and they were very friendly and did an outstanding job making my nails look fantastic! read more

I had Lisa do my hair in a mushroom brown dye. I am absolutely in LOVE! My mom had her hair done with Araceli and she was just as wonderful as well. We're so glad to finally have a steady salon to go to. The service is great and really professional ! read more

Some of these reviews are based on color or styling, however I came here to get a haircut. I wanted a shorter look and I came to see Jackie. She seemed busy before I got there and also after I left, could be why she did not give me the attention I deserved. For the price that I paid, my haircut was not worth it. $50 total with tip. I should have known to not get the haircut after she told me that she does use the texurizing scissors, instead she just cuts the ends. Either she does not know how to use it, or she does not have any available. Either way, stylist should just be honest and give the customer what they request. I really wanted her to use the texurizing scissors since I have a lot of thick hair. I felt like she simply washed my hair, cut a few snips, and dried it. I am not kidding. In addition, I wanted my bangs to be fixed or do something different. (since I had a very short bang that it had begun to grow and looking weird). She said there was nothing she could do. I couple days later I went to my regular stylist and he cut it with a texurizer and put my bangs the other way to fix the current ones. I was also awkward making small talk with her and maybe she is just new and is not so comfortable with hair, not sure. Regardless this place is overpriced and maybe I just got the wrong person to do my hair. read more

I went to Zen Spa for the first time yesterday to get a no chip manicure done for my upcoming wedding. I made an appointment in advance for 7:00 and arrived a few minutes before. When I walked in I was told that manicurist was just finishing up and would be with me in a few minutes. So I sat down and waited. My patience began to wane after 25 minutes. I went back up to the receptionist to ask how much longer it would be. She went to find out and told me it would be about another 5 minutes. By this point I was rather annoyed. Personally I don't think making a customer with an appointment wait 30 minutes is very professional. During the entire time not one person apologized for the delay or seemed at all concerned either. If they would have just told me she was running 30 minutes behind schedule I could have run a few errands and come back. I'm no unreasonable, but as I said my wedding is coming up so I have a lot of other things to do and sitting in a salon starring at their hair products is not one of them. The manicurist was friendly and it turned out fine, but they have a very limited color selection and I didn't leave feeling very satisfied with the color. All I wanted was a simple pale pink/nude color which I would have thought would be standard, but no such luck. Beyond that, I still have to file some rough corners down on my nails when I got home. Overall, this will be my first and last visit to this salon. read more

I've been coming to Zen with Becca for a few years now. I really like everything Becca has done for me from cuts, color, brow waxes and even Keratin or Brazilian treatments. She always seems to know what will work for me. I trust her and feel comfortable doing what she suggests. I've sent friends and now bring my daughter to Becca, who have all been satisfied with her work. I think the prices are fair in comparison to the salon I used to go to in Naperville. read more

I have taken my daughter here twice and like what they did. Her hair cut is $10 cheaper than the other salon I use for my hair. I am not sure if I will get my hair cut here however, Zen charges $10 more for a woman's cut than my regular salon read more

I was lucky enough to be scheduled with Becca on my first visit. She was funny, talented, and listened to my needs. I was really happy with my haircut and now I've been seeing Becca regularly for over 2 years. The salon does a good job of calling the day before to remind me of my appointments, and are good about rescheduling, if needed. I always walk away with a great experience and would definitely recommend them to others. In fact, I recommended Becca to my wife to do her hair for our wedding last summer. After meeting and doing hair trials with several other stylists, my wife said she finally found someone she trusted and listened to what she wanted. Their prices are very reasonable and the hours are great for me, since I usually work late into the evening. read more

My hair professional Jo, is the best. I'll tell her to do whatever she wants, and my color and style are always fantastic. I would recommend Zen's to everyone. The staff is always friendly and will make you feel at home. GREAT JOB ZEN'S! read more

I would highly recommend the Zen Salon and Spa. I have been going there for close to ten years and have always been happy with my experience there - hair and nails. I would like to recommend Alaine to everyone because she is THE BEST - but then it would be very difficult for me to get an appointment. The entire staff at Zen is professional and friendly - you will have a wonderful experience if you select Zen for your salon and spa services. Margo Sorrick read more

I was a Walk in, in bad need of a hair cut, Samantha Caramusa was my stylist and did a WONDERFUL job! It is SO refreshing to have a stylist who LISTENS to you! I told her how I wanted my hair cut and styled (and how I didn't want it). She is great!! I am so happy to have finally found a place close to home to get my hair cut! Thank you Samantha! read more

I am never disappointed with the care and service that I receive at Zen. The salon is clean and a pleasure to visit. Kelly's expertise with hair care and style is unbeatable! Jackie gives the best pedicures and nail care. I wouldn't go anywhere else! read more

These ladies at zen were outstanding. I had my bridal party come here before my wedding. They did all our hair and makeup in a timely fashion, did an amazing job, and were very accommodating. I was from out of town and they made it very easy to communicate and establish details for the day. A lot of the girls had to come in on their day off just to help out - all very kind and willing to do so. Thanks so much zen!!! Highly recommended. read more

I have been going to Zen Salon and Spa since it opened! I get all my services done here, haircut, color, highlights, low lights..... I like them so much I have referred them to lots of my friends. There are many ladies in my neighborhood that go here also. I would recommend this salon to anyone:) read more

It was my first time here yesterday and not happy about it. I know that $26 for a haircut is still cheaper if I went to Tricoci. I was surprised that within 5 minutes, my haircut is done? It looks like I went to SuperCut or Great Clips. I think my stylist was in a hurry. She never took a closer look at my hair. Told her that can you fix this side? Can you blend it well? But glad that at the end she asked me if I want some hair products on my hair. read more

I've been coming here for about 7 years now. They are open on nights and weekends including Sundays. My stylist is fantastic and the prices are ok by salon standards. The receptionist is nice. It does seem like they have a high turn over though. read more

I wanted everyone to know about this great stylist at Zen Salon, her name is Candace. Candace did my daughters hair and she just loves it .My daughter is 13 and is into looking perfect and her hair is very important to her at this age. Candiace knew just how to do her hair. My daughter went and told all her friend and I believe Candace has a following for life. Its great to she a young professional love her work . She also dose a good Sarah Palin up do. read more

I've been going to Zen from the beginning and am very happy with the services there. In fact, I drive 30 minutes to get there! In addition, the facility is very nice - both stylish and clean. I would highly recommend. read more

I came to Zen for my bridal updo, as well as my bridesmaids. I had never been to Zen, but I liked that they were accommodating with times and assuring that all of my bridal party was able to get their hair done at the same time. I had my hair done by Becca and was beyond impressed. read more

I have been going to Zen since they opened their doors. Hair and nails done regularly. LOVE this place and all the workers. I can be myself and not have to worry about offending people (ok, maybe I do). Very friendly, very accommodating and they put up with me & my 8 yr old (when I bring her with me). read more

This is one of the only salons I have found that uses Aveda products and Aveda color in the Plainfield/Naperville area. My experience with Zen has never been a disappointment. Whether I'm having my hair colored, a facial, or even a Brazilian wax I always leave completely satisfied. If you are new to the area or looking for a new salon/stylist, I would totally recommend Zen Salon. read more

This was my second appt. with Zen. My experience back in June was wonderful. Sadly , my second appointment was a great disappointment. I had an appointment for a haircut and was greeted by my stylist on arrival. My hair had become quite light from summer sun and being in the water a lot. I asked my stylist if she had time to tone down the color a bit. She mentioned that I was her lat appointment and it could be done easy enough. After touching up the color and giving me a cut I was ready to go. My hair was not 100% dry and the color seemed a little off but I assumed it was just something I needed to adjust to since she had toned down the blonde. I live about five minutes from the salon. As soon as I arrived home I went to a mirror to take a closer look at my hair in brighter light. It had an awful green-gray color running through it in odd chunks. I immediately raced back to Zen. The stylist that did the cut and color had already left for home. However, the receptionist could also see the color mishap and quickly introduced me to an angel (her actual name was Bailey). Bailey remained calm and reassured me she could fix the coloring. She quickly had my hair in foils then rinsed it repeatedly with a magical potion that eliminated most of the awful green-gray color. Bailey impressed me with the level of patience, kindness and empathy she demonstrated. I understand that color involves science and that mistakes or adjustments might be necessary at times. I have intentionally left out the name of the stylist that did the color, she knows who she is. The salon did reach out to her that night to let her know I had returned to find out about the color she had used. The disappointing part of this experience is that the stylist nor the owner ever reached out to follow up, two weeks have passed...while I think the world of Bailey I will not be returning to Zen. read more