Dr Pallan is one of the best Doctors I've ever had he listens to your concerns and addresses them…read more His staff issues have been resolved and they all seem friendly now

Dr. Pallan is stellar, and it's too bad his staff his belligerent, arrogant and attitudinal. Likely…read morehis practice suffers as a result of his staff. Dr. Pallan is very competent and has a great disposition, and is interested in listening and establishing rapport w/ the patient. However, would absolutely NOT recommend this practice based on his terrible staff.

Dr. Serafi is the best. He educated me thoroughly on my fibromyalgia diagnosis, that I did not want…read moreto accept. He listens, is very patient, shares his wealth of knowledge in a way that is easily understood and I felt validated and heard. Thank you!!!

Friendly staff, knowledgeable doctors (Dr. Rehman), clean/organized areas, superb bedside manner!!read more

Dr. Gaber is a "real doctor.." You know, the kind we grew up with who knew you as a person, did a…read moreclinical examination, head-to-toe, and actually spoke with you! Staff is great, and his office is the ONLY ONE in which the phone is actually answered by a real live person!! No recording, menus, etc. Hard to believe! Strongly recommended.

When my doctor retired a few years ago I was searching for a replacement. I found Dr Jeffrey Gaber…read moreand associates through my insurance providers website. They are conveniently located near my home and in a medical building with one of my specialist that I had already been seeing. So far I have been pleased with my experience here. They have a easy to use patient portal where you can make appointments and view test results. They have a option for a web appointment if you just have a few questions or need a follow and don't want to travel too the office. I use the Pikesville location but they have another office is Anne Arundel County. They are taking Covid precautions now so when I arrive I sit outside and call to check in. They call back when the doctor is ready so you don't have to wait in the waiting room. They have a ample supply hand sanitizer or use at the front desk.

I would not recommend making an appointment with Dr. Vissing…read more I scheduled and appointment for myself to establish a new primary care physician Dr. Vissing came in, read from the history in my pre-registration form, did a physical, and asked if I had any issues and if I wanted bloodwork. No attempt to establish any type or patient/physician relationship. I described the only issue I have been having, and he prescribed me an anti-depressant because it would also help with my symptoms, although I'm not experiencing any of the symptoms associated with depression. Understandable that medicine can be used for treatment of other things. Totally irresponsible to prescribe me a new medication that is known to have side effects that can alter your brain chemistry and then tell me to schedule a follow-up in ONE YEAR. The only reason I am giving two stars is because the rest of the staff was fantastic

We've been with Clinical Associates since the mid '90's. I like my primary care physicians and the…read moreother specialists I've seen at the site. However, over the last 6 months, I have experienced MANY office communication problems. This is across the board with specialists and primary care physicians. The providers' staff DO NOT return phone calls or respond to messages. I had to physically walk into the back of my primary doctor's office, (without an appointment, and no one at the front desk) to get a referral for PT after calling four times with the request. The nurse was concerned she hadn't gotten the messages, and I showed her my call log to verify the contacts. This is just one example, we have had three other concerning encounters involving cancelled appointments (on their end), records not being forwarded to specialists outside the site, and an inability to schedule or reschedule appointments as no one returns our calls. Primary doctors and nurse practitioners retire or resign and there are no replacements, the existing doctors are stretched thin. We unfortunately, after 30+ years, will be looking for a location.

Their compassion and true caring and attention to detail. Currently I'm a patent of Dr Kershner and…read moreI'm looking for a GP.

This practice is unorganized, uncaring, and dirty. They have gotten worse over the years. Do not…read morewaste your time or money in this group. Compassion is key in the medical profession and these folks are overworked and a machine. Stay away.

Their billing department is completely incompetent. They repeatedly billed BCBS with a code that…read morepaid them nothing and tried to collect from me even though every explanation of benefits or explanation of payment clearly states that the patient is not responsible for anything that the insurance company doesn't pay (other than the patient's co-pay.) BCBS and I had many phone calls with them trying to get them to submit the claim with the correct code. They continually use the wrong code and didn't get paid and kept trying to collect the money from me. Eventually, with Blue Cross Blue Shield giving them a special exception so that they could file their form even though it was past the deadline, they were able to collect some money from Blue Cross Blue Shield and I paid my co-pay. My visit was in March 2023, and they didn't get things straight with Blue Cross Blue Shield until July 2025. Here it is August 2026, and I got a notice that they sent me to a collection agency for the entire amount that they tried to bill Blue Cross Blue Shield! I again got Blue Cross Blue Shield on the phone with their billing agent, who says oh no, they pulled it back from collections after they received payment in July 2025. Yet the collection agency took 13 months to find me, since I moved out of state in April 2025. If indeed clinical associates had canceled the collection on me, the collection agency had 13 months to take me off their list yet they didn't. If you receive any bills from this practice, I suggest you look very carefully to make sure that you or your insurance company haven't already paid them.

I felt welcome, heard and treated well. I appreciate the service and time allotted for appts.read more

Romaine C. I have lived in six states and I am a 64 year old…read morewoman. I cannot say enough positive things about Dr. Wroblewski. I met him in a furniture store and discovered during our conversation that he was a Family Medicine physician. That was back in 1999 and today my husband and I travel all the way from Pennsylvania to Maryland 3-4 times each year to remain in his care. He also treated my elderly father after he was told to go home and get his affairs because he did not have much time to live by another doctor. I sincerely believe Dr. Wroblewski was the primary reason my father lived nine more years. Not only is he brilliant but his is patient, kind, and caring. Never rushes me or my family members out of the office no matter how packed his waiting room is. He is an exceptional doctor and I feel blessed to have him in my life.

Dr. Wroblewski, one of the few people I have met whose name is as bad as mine, is an excellent…read moredoctor. He always takes time to answer my questions, and when I was out of town and needed advice, always returned my calls. Highly recommended.

I have had both great and terrible experiences with both clinicians and office support staff. I am…read morehappy with my current PCP at Clinical Associates. However, I felt traumatized by my treatment by a previous PCP there, her medical assistant and the office staff. All seemed careless, marginally competent at best and indifferent to whether I lived or died if it required any time, attention or effort on their part. It did not appear to be anything personal. The whole experience felt totally impersonal. This was the Woodholme office, which seems horribly poorly managed with zero quality control standards. No one ever answers the phone. You have to leave a message. Maybe they call you back within 24 hours, maybe they don't. I don't think I ever got any response to any messages sent through the patient portal to my previous PCP. I once had a telehealth appointment scheduled with her, used the link the office sent me and waited about 45 minutes without her showing up. Tried calling the office. No one answered, as usual. No one responded to my voicemail. She finally called me several hours later and claimed the staff had some problem processing my insurance. God forbid they treat me without making sure the insurance claim went through. Nevermind that my insurance hadn't changed since my previous visit and no one else has ever mentioned having this problem. I was very confused, frustrated and disappointed by the process and the lack of respect it displayed for me as a patient, especially since no one called to let me know what was going on or to check whether I could be available later. I got a perfunctory apology and the sense that my PCP did not think this was any big deal. Just one bad experience among several over a couple of years before I fired her. Should have done it sooner. Until recently, I also had a specialist at the Woodholme office, but she left the practice and wasn't allowed to tell her patients where she was going. She referred me to a colleague, which would have been fine EXCEPT when I tried in March to make a follow-up appointment, no one was available until November! Unacceptable when I'm trying to manage a serious medical condition, had just recently been put on a new medication, and had some concerns I felt needed monitoring. Fortunately, I was able to get an appointment with a few weeks with a specialist at a different practice. I used to have a fantastic PCP and eye doctor with Clinical Associates, but both retired several years ago. Since then, things seem to have gone extremely downhill. I am giving them two stars only because I like my current PCP so much. She is in the Reisterstown office, where a real person answers the phone most of the time, voicemail messages are returned the same day and my messages through the patient portal are promptly addressed. Based on my experience, I would give the Reisterstown office four stars (have had some isolated issues with one very unprofessional staff person there or else it would be five stars) and the Woodholme office zero stars.

Dr. Loeb is wonderful. She's a great listener, and I can't stress enough how important that is in a…read morepractitioner. She's empathetic, encouraging and has a killer sense of humor. Not to mention how great her care is!