First time coming to this place and Ruby did an AMAZING job! She was able to give me an appt fairly quick and was very flexible with my schedule. She explained the whole process and did one side just to make sure I was happy with that outcome. I love my lashes not too much and sexy looking! Will definitely come back to Ruby for my fills ! read more

iLash & iBrow Beauty Bar - Eyelash Service Near Me - Pasadena, California

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Ruby is my Go to Gorl! I see her every 2 weeks. The price is lower then most places and she does a great job, I have been to many many eyelash techs and I have seen it all, good, awful, mediocre, and stunning, ruby is great! thank you read more

iLash & iBrow Beauty Bar - Eyelash - Eyelash Service Near Me - Pasadena, California

If I could give this place 10 stars I would! I've been coming here a little over a year for my lashes. I get them done with ruby and she has been nothing but amazing, sweet and professional! Her work is sooo good! I can go three weeks before getting a fill as they last so long. She's also very efficient, I'm never there longer than hour. She's also extremely clean and makes sure that I'm always comfortable. If you see a bad review here it's simply because some people are just petty and want a free hand out. There is nothing bad to be said about this place! Also the prices are amazing! You cannot beat this place, they are reasonably priced and the work is perfect! I always message Abbey through yelp when booking my appointments and she is always so responsive and so nice! I love this place so much. Please try them for yourself before you go based off one rude review. Thank you Ruby and Abbey! read more

iLash & iBrow Beauty Bar - Fill done by Ruby - Eyelash Service Near Me - Pasadena, California

Ruby did really great work I love my lashes price was excellent and worth it. She fast and professional read more

iLash & iBrow Beauty Bar - Ruby very fast and professional. Great work - Eyelash Service Near Me - Pasadena, California

Time and time again I recommend this place to close friends and family. I love my eyelashes when I get the mixed eyelashes here. They look good and natural. I get so many compliments. This place is a must when it comes to eyelashes the service is great, scheduling is easy and more times than not I end up snoozing off during the session. Highly recommend. read more

I came here to get eyelash extensions, I've never had them before and the girl walked me through everything and gave me tips so they'll last long. Love it. read more

iLash & iBrow Beauty Bar - Classic lashes - Eyelash Service Near Me - Pasadena, California

The first time I was at this location was great... it was until I had my second appointment that I wasn't pleased at all. It looks like the manager is not at the location but makes the appointments. When you get there, it's the girl who will do the job the one who attends to you. This made it easy to have a miss understanding because I had talked to the manager about my issue and when I got there, the girl didn't have a idea and was upset at me because she didn't know she would take extra time to fix the mistake... well... it wasn't so pleasant. I felt like she was burning me on purpose with the eye blue. No las recomiendo mas que una vez read more

#1 for eyelash extensions , hands down! I had my eyelashes done here by Ruby. I receive so many compliments on them any time I'm out and about. I just love waking up with full lashes. They look so natural and Comfortable. The place is clean and the staff wear mask. When you arrive they take your temperature and disinfect your hands and bottom of your shoes. I will definitely be coming back! read more

I found this place from Groupon i had an eyelash extension service. I paid an extra $20 for volume and although I still don't have as much volume as I would like, my lashes look pretty good overall. The lady that performed my service didn't speak English so we had to continuously have everything translated between us which was a little frustrating. I couldn't directly communicate with her so the whole time I was just hoping she understood what look I was going for and what I wan. Besides that, the venue is super cozy and clean and the staff was nice! It's been a week and I need a fill in already, I'm definitely shopping around for another lash tech, and The glue she used is too hard. read more

iLash & iBrow Beauty Bar - Eyelash Service Near Me - Pasadena, California

This was my first time getting eyelash extensions and I love them! This place is very professional and clean. Upon arrival my temperature was taken and I was given shoe caps, a hair cap and my hands were disinfected too. She was so helpful in answering all my questions and helping me find the correct size. My lashes were done in 45 minutes and the price is the best part! I also got 20% off for being a new customer and I got a punch card which goes towards a free refill! 100% recommend and will go again. read more

I drive far out of my way because I love my appointments and the natural hybrid lashes I get from Ruby. They last 3 weeks and save me so much time getting ready in the morning! read more

I have been coming to this place since January and it is an absolute GEM! Lily is so so sweet and she does a fantastic job every time! She always finds away to make my lashes look long without looking un natural. Very clean, very quiet and in the nice part of Pasadena! I will never go anywhere else!! read more

iLash & iBrow Beauty Bar - "Classic Lash" - Eyelash Service Near Me - Pasadena, California

I've been getting my eyelashes done for the past 6 months and I absolutely love them every time. They stay on for about a month and are totally worth every penny! The staff is clean and meticulous and readily available! read more

Love love love this place! I am extremely picky with my style and I find that it isn't the norm to what's "in". I like my eyebrows to be just cleaned up, not skinny. I try to keep them as thick as possible but well kept. Same when it comes to my eyelashes, I get extensions here and ask for the most basic and natural look. So glad I found this place after eating lunch in the same plaza Most places I've been don't listen to my request and just do what they think is good. But this place is so awesome. I was a bit nervous at first because the technician who does the work doesn't speak English fluently and the owner Abby translated everything. But Lilly does a great job! She makes sure she understand what you're looking for and then does it with perfection! My lashes last about 3 weeks before I get a fill and it's always welcoming when I want to go in. Abbey and Lilly are wonderful people who make sure you leave there looking great! read more

I have been going to this place to get my lashes done, waxing and facials for about a year now. I have refrained from writing this review because I genuinely liked coming here, its close by and they do a fairly good job. However, their customer service and willingness to resolve issues is non existent. I have had numerous incidents here but I have stuck by them, in hopes that they would get it together as a team. I have realized that whenever I have been dissatisfied with a service they ignore my calls and my text. I am wasting time and money trying to make it work with them. This has been my experience here: I have been made fun while being laid out with product on my skin for my acne. They left the door open while I was getting this service and they made fun of me with another customer who peaked into the room, I didn't say anything but I felt bad. I have booked appointments, showed up and they have been canceled without a heads up. Lily has gotten angry and frustrated with me when I tried to change my lash styles, she also tried to over charge me for a facial even though it was a mis communication on their part. They changed me lash tech (Ruby) after this incident because Lily no longer wanted to work with me ( they started ignoring my complaints here, until I kept trying to get in contact with them) Since, I changed lash techs Ruby has been doing my lashes for the last couple of sets. These last three sets my lashes keep falling off from my left eye, a week after getting them done. I brought it up to Ruby that my eyelashes were falling a week after and the ignoring of the calls/text, she was of no help, so they are aware of all of this. I've been filling in the eyelash gaps myself, because I get no response and it looks ugly. I am wasting money here. This last set fell faster after a week, I have a bald spot in on my left eye. I've texted and called multiple times and they are ignoring me once again. I have recommended this place to numerous friends. I am disappointed at their lack of response and lack of professionalism. All they had to say is that they didn't want to provide this service for me anymore, instead of ignoring me. Sorry Ilash friends but this is not okay, and I am tired of chasing you all for services. If anyone knows of any good eyelash extensions places in the Pasadena/Altadena or surrounding areas, please let me know. My lashes currently look like shit. :( Responding to Abbey: If you would have read the review then you would know that I liked going there, so I tried to make it work. And you guys did over charge me and you gave me a refund and I have receipts of that too. I can post it on here if you like. It's fine to refuse service but communication of that is part of customer service, which y'all have none. I complained two times not all the time. Ms.Abbey everything else I let slip cause I liked you all, it's as simple as that. I complained about being over charged for a facial you guys didn't communicate with each other about. This is the second complain about bad eyelashes. Take responsibility and accountability, it's part of having a business Ms. Abbey. I've trying to get a hold of you guys for almost two weeks now. I have been a loyal costumer and referred people to your establishment. Your response is rude and un professional. But hey at least you responded this time. ‍ read more

iLash & iBrow Beauty Bar - I had to wear eyeliner to cover up the gap. The lashes fell within a week of getting them done. This has happened with the last three sets. - Eyelash Service Near Me - Pasadena, California

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I just had lash extensions done for the first time in my life almost two months ago. I was not looking to invest a lot of money into something that may or may not have worked for me. This place is very affordable for this working momma. While I was a little apprehensive at my first appointment, not knowing how everything would turn out, I am so glad I made the decision to have them done! My eyes have never popped like they do now!!! I have been doing my fills every 2 weeks with Ruby, who is absolutely amazing! She is quick, but efficient and thorough. I leave with a beautiful set of lashes every time that rake in compliment after compliment. read more

iLash & iBrow Beauty Bar - Eyelash Service Near Me - Pasadena, California

I've been here 3x now and it is 100% my new go-to lash place! It's so close to home, Abbey makes it so easy to book an appointment, and I always get exactly what I want with Lily. She's so gentle I always get a good nap in when I visit Couldn't ask for better service! read more

Service was great here! I just finished a week long trip in New York and I have oily skin and I only had like 2 lashes fall off the whole trip. Both ladies were so patient with me since my eyes are sensitive and I had a very detailed look I requested. I will definitely be returning! So happy I found such a great spot! read more

iLash & iBrow Beauty Bar - Mixed lashes! - Eyelash Service Near Me - Pasadena, California

This is now my go to for lashes. Ruby did my lashes and I couldn't be more happier with the results. I went with the classic lashes. They take your temperate upon arrival and sanitize your hands and shoes. Will be coming again soon. read more

iLash & iBrow Beauty Bar - Eyelash Service Near Me - Pasadena, California

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I have gotten lash extensions for about a year now and I just tried this place for the first time and love it! They were very sweet and the price is very reasonable! Other places I have been were a bit painful to have lashes put on and took a very long time.. getting them here was quick and I had no discomfort! I will definitely continue to come here! read more

iLash & iBrow Beauty Bar - Lash extensions by: Lily - Eyelash Service Near Me - Pasadena, California

Ruby did an amazing job with my lashes. I got a full volume set and it was so beautiful! I am super happy with the results! She's super skilled! :) read more

I leave 3 stars with a purpose. 1 star for every great visit with hsiang-Lin who does my eyelash lift. Well, if it wasn't for her I would give this place zero stars. After booking my 4th appointment, I show up to having a new technician help me. No clue what her name is but she used the room by the check in area. Horrible experience!! She burned my eye through the entire process and when it was done (1.5 hours later) the end result was horrible. My eyelashes weren't permed and the glue was in chunks around my eye and skin. She basically burned my eyeball and skin with too much glue and chemicals and it weighed down my eyelashes so now they won't even hold a curl. No clue what her name was but she doesn't speak any English and had a translator apologize to me. She admitted she didn't know what she was doing and that's why I won't return. Who let's someone work on a delicate procedure around someone's eyeballs When they don't know what they're even doing?! She ruined my experience and I will never return, even with the girl who was doing a great job before her. Not worth losing my eyesight over. read more

I was on my way to another eyebrow place in Pasadena but couldn't find the parking lot. Luckily, the complex I ended up parking at had another brow place. The two ladies who greeted me at the door were quite friendly so I decided to give it a shot. Eyebrow + upper lip was $22, which was more than I was used to spending. But overall, I really enjoyed my experience here! The lady who did my eyebrows took her time, and the wax she used was probably the least painful I've ever had. The interior is very clean and comfortable. I freaked out a little when I first saw my eyebrows because they looked thinner than I was used to, but the shape grew on me. Next time, I might try an eyelash lift. read more

So sad on how I really was excited to love this place being that it has so many great reviews I figured hey a birthday gift to my self..... can you say disappointment !!!!!! I got them done Friday 3/6 had to have the fixed Sunday 3/8 because one side was longer and fuller than the other(I truly feel it was the the language barrier and communication with my lash technician) I will give them praise that the offered to fix them before my birthday brunch, but fast forward to 3/12 a whole 6 days and I have already lost half of the lashes on one eye!!!!! I've had lashes done before and never had this happen to me I'm so disappointed in the time and money spend on them I expect them to last more time I was looking forward to coming back because it was so close to home but unfortunately I won't be back!!!!! read more

I had first time lash extensions at iLash & iBrow Beauty Bar and absolutely loved the results!! I went for a more natural look and Ruby did a phenomenal job! She gave feedback of what style would look good for my eye and face shape, was gentle and very methodical. I've gotten so many compliments and my favorite has been "are those real?" I will definitely be going back! They also take COVID precautions seriously. Starting with a temperature check, sanitizing shoes, wearing booties and a hat for all customers, and all the workers wear gowns, goggles, mask, and gloves. I was the only customer in the studio. Had a great experience! read more

Very nice women clean establishment.. they work hard for their business.. I would go back again

Lily is an amazing lady who makes your lashes look absolutely amazing. She can bring to life you lashes Even the touch up was more awesome than the first time. I will be a lifetime customer. Thank you again ladies for accommodating me and making my lashes beautiful. read more

This has been my first eyelash extension experience (as of now I have had a couple new sets and a few fills here) and I have to say it has been wonderful. I actually don't want to write this review because the ladies are so awesome I want to keep them to myself. Abbey is excellent at handling the appointments and communicating with you. Lily, the technician, is not comfortable speaking English so she generally communicates through Abbey, but she does understand most of what you say when needed. That's all good though because she has the hands of an angel. Lily is so gentle applying the lashes you can just drift off to sleep and wake up transformed. I do not wear much makeup and wanted a natural look and that is just what she did. They look so natural I've had friends ask me what I've done different / did I get extensions. They say they noticed something different, but can't tell quite what it is. That's just the look I wanted. Also the shop if very clean, cozy and they play soothing music. This shop and the wonderful ladies are definitely keepers. read more

This is my go-to spot for lashes. Abbey makes it super convenient to book an appointment and has amazing attention to detail. Love this place. read more

I need more stars!!! I highly recommend Ruby for lashes. She is the best! She is very meticulous and gentle and my lashes look flawless after she does them. I get so many compliments on my lashes. Ruby is also the sweetest person and will go above and beyond to ensure a good customer experience. read more

The salon is nice and comfortable and Abbey is really nice and personable. This is my first time getting eyelash extensions so I didn't know what to expect but it was a pleasant experience. I got dark brown natural and I think they turned out great! I will have to see how they wear but first impression is excellent. read more

iLash & iBrow Beauty Bar - Eyelash Service Near Me - Pasadena, California

Really amazing service. Very upscale store and extremely friendly staff. Additionally, prices are very reasonable. The best place in the area if you want beautiful lashes. read more

Very happy with the service and eye lashes! Gentle esthetician and caring beauty bar. Quick appt replies and fair pricing.

I took a break from Eyelash extensions and decided it was time to do it again. I tried to find the right eyelash tech who can give me a natural yet semi full look and Ruby was able to get exactly what I want. She's very good at what she does and pretty quick too. read more

I've been coming here for a few months and every time I leave it's an excellent experience. I get my lashes done different every time I come. they last anywhere from a month to six weeks but I like to come every three weeks to four weeks just to keep them fresh. They also have different discounts for referring people giving reviews etc. I travel all the way from Ladera or by LAX just so they can do my lashes read more

I had my lash done there couple days ago and I love it. I really appreciated that they took time to explain everything to me and worked with me. I am very picky when I comes to my lashes. I will have some pictures up after I have my hair done! read more

Everything was great!! Such a friendly staff. You can tell they want to engage with you and help you feel your best!! At the end, I did feel my best! I would recommend ilash and Ibrow to my friends and family. Lily was gentle and made me feel comfortable. Abby was very friendly and made sure everything was great during the process :) read more

This by far is the best eyelash extension place in LA area . I've been using them for years and this place has been the one that has done the best job ever. Not to mention how reasonable their prices are. I normally don't do reviews but this had to be shared . Try them out , flexible hours and friendly professional people . read more

Ruby did a beautiful job on my lash extensions: so natural-looking, exactly what I wanted. Great value, convenient location, easy parking. I'll be back for sure! Thank you, Ruby! read more

The European Facial by Lily was great and so relaxing. Abbey who greeted me was very kind and explained the process.