The pizza was delicious, and the customer service was great! Everyone was friendly and welcoming. I had a really good experience and would definitely come back again. read more

Ordered through Uber Eats because I was craving wings and garlic knots. Unfortunately, the experience was disappointing. The wings arrived cold, and the garlic knots were noticeably burnt. I understand that delivery can sometimes affect food quality, but temperature and overcooking are things that really shouldn't happen. It definitely took away from the overall experience. I'd prefer to dine in next time to hopefully enjoy the food fresh and hot as intended. read more

We ordered a large pizza pie with canadian bacon and was told they only had ham which we approved. What we received was ultra small diced ham linen minced. It was not good at all. read more

Highly recommend, new favorite . Nice people, delectable pizza and wings! Return customer read more

IL Primo Pizza & Wings - Gorgeous personal cheese pizza, ordered well done the sauce is so rich and delicious! My husband loves the hot wings and fries too - Pizza Near Me - Naples, Florida

Has great wings and pizza. And I love the service there, the waiters were so nice. Janna's read more

I love the wings here. I get them mild with hot sauce and extra blue cheese. They come out fast and I can pick up or eat in. Pizza is great too! read more

Have ordered from them a few times. Sometimes it's great but often it's crap. Today was an undercooked thick doughy mess. Orders with it a house salad. That was just some half wilted lettuce a small piece of cut up tomatoes and zero else. I called about the salad and they took it off My order. Yet wasted a night with bad pizza. In comparison an uncooked pizza from ALDI is a better pie. Perhaps we will try them again in the off season. Can't recommend read more

HORRIBLE horrible service. The Fries had no flavor and I ordered take out so it came in a box but there was like 20 fries at least. I also ordered CHEESE STICKS and they gave me garlic knots... I then reclaimed and then they said to keep them. then they messed up AGAIN and gave me some type of "pizza" with only cheese and garlic. Horrible service never coming back again. read more

IL Primo Pizza & Wings - Exactly how it came - Pizza Near Me - Naples, Florida

DINING ROOM AS HOT AS THE KITCHEN. Approached the manager "ALLIE" and she tried arguing w me instead of helping me. DINING ROOM SAME TEMP AS THE KITCHEN AND LAST MONTH WATER DRIPPING FROM CEILING We tried to give you guys a chance cause employees here are usually nice and make manager w beard is cool. But I'm DONE W THIS LOCATION. will drive farther away to get a A/C dining room and a clean restaurant w no leaks read more

IL Primo Pizza & Wings - Leaking ceiling - Pizza Near Me - Naples, Florida

Carry out was ok. Salads not so good. Pizza wasl like going to Costco. Was alright Maybe try something else. Wish i could give staff 5 stars read more

I was back at El Primo yesterday. I ordered boneless wings and an individual pizza, and was once again very happy with both items. For the wings I recommend the sweet chili sauce. The small pizzas does take a long time and comes out scorching hot but it's pretty good. Staff are friendly and helpful and there's plenty of seating even with an entire football team which came in to eat before their game. I wish this place had just a couple more items on the menu besides wings and pizza, adding some thing like a meatball sandwich would have me coming more often read more

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Pizza was OK the first time till we realized that we had ordered the wrong the thing! Upon reaching the owner he suggested that we order a different one. We followed his advice and never looked back!! read more

Stopped at McDonald's for some sweet tea and ended up calling IL Primo while in the drive thru for an order of wings. They said 15 minutes, but were ready by the time we were out of the McD drive thru. YUMMY YUMMY YUMMY read more

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We tried this place today and ordered several things to sample their menu. Front counter service: 5 stars .. the guys were polite & friendly. Pizza: It lacked in sauce... the crust was ok but there was almost no sauce so it had no flavor. 2 stars Breadsticks: My daughter is a big fan of breadsticks... and she said that Little Caesar's are better than these. But she also really likes Little Caesar's so that's not terrible. I tried a bit and found it to be bland and without flavor. 2 stars Pickle Fries: We live about 5 mins from the restaurant and these became super soggy in the takeout box in the short drive home. That, or they didn't cook them enough. I'd probably eat them again in-store but not take-out... they were just too soggy: the breading and the pickle itself was limp. 1 star Wings: We got the BBQ boneless wings and these were the saving grace... they were at least 4 stars. Maybe 5 if I had ordered them 'crispy' but the sauce was tasty and the chicken was juicy. Price/Value: 3 stars .. I think the wings were a little on the pricey side... but they were also the best item we sampled today. We ate all of the wings and most of the pizza. We tossed most of the pickle fries and breadsticks. read more

So of course this place is not top-of-the-line sit down dining... But to be honest with you if you have a hankering for hot wings, this is most definitely the spot to go! I don't know how they make the sauce that they make but it is amazing . Of course I like mine hot and I always ask for extra saucy. My only issue is this is my daughter's favorite spot and she lives out of town so I feel so guilty if I go without her. This place is so good the last time that I picked it up, I had to snap a picture of my hot wings and of course the delicious fried mushrooms and send it to my daughter immediately apologizing! I will leave her response out of this review because she really is a nice girl -lol But in all seriousness, for either pick up or to dine in this is a great place when you feel like being a little bit naughty and eating things that are not so great for you but Appeal to that side of you that's looking for a comfort food. read more

So I ordered wings which came to $15.36. When the young guy rang me up I gave him $16 and when he gave me my 64 cents back, I as gonna add it with the $4 singles I had and put it in a tip jar, but the man decided to just keep my 64 cents so therefore, he just cost the rest of the workers a additional four dollar tip. What business trains there workers to take cash and not give change back and assume It's for them which in this case, he can consider that his tip, 64 four cents instead of four dollars and sixty four cents. Teenagers these days, I swear. I will say on the other hand this is the first time I got wings here and they may be in the top three as far as taste. read more

Takeout pizza had burnt veggies That should have never left the establishment! Nice people, bad decision.

Would have been no stars if I could have. Was in Florida and ordered through Uber eats they never made the pizza and 2 drivers and an hour and a half later cancelled the order. If you don't want to make orders using Uber Eats then don't sign up for the program read more

For all the pizza choices in the area, I'd say il primo would be on the bottom of the list. Their dine in experience would be below average! I've had their carry out and this is the first pizza place that the pizza taste better when you take it home. We brought the family here and ordered a pizza, wings, and a kid's meal- tenders and fries. Everything we ordered was drenched in oil. Including the pizza! We couldn't even hold a slice to eat it without it dripping oil. Wouldn't come back! read more

IL Primo Pizza & Wings - Pizza swimming in oil - Pizza Near Me - Naples, Florida

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This place isn't that impressive but the food is decent. Their wings are really really good! The prices are great and they support the local school. Which is why I always come back here! When it comes to kids... they will enjoy this location a lot. My daughter LOVES coming here. She can order a personal pizza and they let her make it. They give more than enough sauce, cheese, and even pepperoni. I ordered a personal pizza and fries for only $8.50. You cannot beat that. Both kids devoured the food and I was one happy momma. If you want to have a nice time and make the kids happy come here! read more

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Looking for some tasty wings and pizza as well as fun apps like macaroni bites? Then IL Primo is the place. With several locations scattered throughout the Naples area, one is usually pretty close. I'm giving them 3 stars because, well, I live in New York so it's tough to find pizza to compete down here, but since they have all the other bonuses like fried mushrooms and jalapeño poppers as well as a decent selection of wing options, they earn a solid 3. The pizza is really good, just know that the toppings can be creatively sparse at times and the crust is a little thin. Pro Tip: Order online and select your pickup time! Saves on time because I've never had to wait for my order. read more

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We grabbed some wings and pizza from here a limited, but I must say that what they do have, they do quite well. We got some hots and some buffalo garlics for me & my wife. My oldest son got some boneless bbq wings. We also got a large cheese pizza for my youngest son & the group to split. I liked both the hot and garlic buffalo wings. I was expecting to like the garlics better, but I actually preferred the hots. Both good, but hots marginally better. I didn't try the boneless bbq but my son finished them, so he liked them. It's also worth noting that the blue cheese they come with is above average. The cheese pizza was ok. It had a very familiar taste to it. My wife says chuck-e-cheese, but not so sure. Anyway, it was a very average cheese pizza. All in all, pretty darn good wings & average pizza at a reasonable price. read more

They told us they had 2 people quit today, so why tell me 15 min for my pizza and wings, only to be told they messed up the wings and are remaking them-THEN GAVE AWAY THE NEW ONES! 45 min later, we are heading home for a 9:30 dinner. Total crap! No refund or even seem remotely concerned they treated us this way cause we are nice. But I won't be coming back unless I hear from someone. This isn't the way to treat repeat customers! read more

One and done without a chance for another visit. No way can this place lure me back in. The name alone sets a precedent of decent pizza and wings. However, I was mislead and a standard was not met and their neighbor Dominos makes better pizza. Fact. I felt the food would better be fit coming from places called Dry Cousin Vito's or Uncle Flim-Flams Casa de Freezer Burn. The wings tasted like they just came out of a frozen bag and heated up in a microwave without additional sauce. The pizza was so boring and forgettable, except for the fact I just wasted money on the meal. I can't tell if it's the sauce, dough, or cheese that killed the pizza. Maybe all 3? ‍ Would be a 2.5 rating on food alone, but seeing as the staff was very courteous and went beyond the calls of duty, I rounded up. read more

Just want to say you guys have become horrible with service and food I'm coming from a late job I ordered my food 9 minutes down the rd from where I work which is the collier immokalee location and the girl on the phone says 20 minutes I've been living here for 23 years so I know it's not going to take that long which is fine I pull up and I come in and this girl Vanessa is standing having this very loud conversation with the guy folding boxes and a snarky attitude like she don't want to be working when she approaches me, that's cool with me ! Now what really pissed me off is the fact that I had to sit there for 10 minutes staring at my food from the moment I walked in because it was ready just like I said the girl didn't even go to check if my food was ready she just went on with her lousy conversation and left to act like she was doing something ! Now after 10 minutes this lovely lady with curly blond/brown hair realized I had been still sitting there and asked what I was ordering and went to look sure enough the bag of wings was sitting there and so was the pizza the WHOLE TIME MY PIZZA DIDNT EVEN HAVE WARMTH NEITHER DID MY WINGS BY THE TIME I GOT HOME ???? How sad to see all I wanted was a nice fresh pizza and wings my pizza is cold it looks like a** with 10 mushrooms on it like overall S*** Vanessa don't need to be working there if she don't want to be and pour old man in the back working hard with a bunch of immature little kids that have no good work ethic what so ever !!!!! I work in the service industry and let me tell you my last last LAST client of the day at 7:45pm will get that top notch service as my first guest of the day did! There is no excuses ! read more

Best pizza ever Great service Very friendly excellent prices Juicy tasty Specialsare super read more

El Primo management and staff driving the business down. I've been going to El Primo for over 8 years. The first few years was great food and great service. As of late. it's obvious that the management and in turn staff do not care about serving guests. I ordered at 3:30p on a Sunday. The place was empty. When I arrived to pick up my order, 5 people, including the manager, watched me balance 7 pizzas and 60 wings without asking if I wanted help or opening the door. When I commented on how they have 5 people working and no one offered to assist, the manager responded, "yes, so?" Not to mention, the sauce from the wings was pouring wrapped and was leaking through both bags by the time I got out to my car. Safe to say unless a drastic change in service occurs, El Primo is going to lose my business and other's due to this lack of service. read more

IL Primo Pizza & Wings - Hot wing Sauce all over the place. 7 pizza 60 wings not one person ask to help or hold door. - Pizza Near Me - Naples, Florida

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Normally it's pretty good and this is my go to place for wings but I just ordered and my wings were barely mixed with the BBQ sauce and there's also very little mild sauce on the wings. Also the ranch is not even filled in the cup at all. Pretty disappointed for $30. Definitely not ordering here for a long time. Pretty disappointing way to start off the first night of Football. EDIT: called and just told them what happened and they happily issued me a refund so I don't mind anymore. :) read more

IL Primo Pizza & Wings - We ordered 20 boneless wings with BBQ and 10 wings with mild. Pretty disappointing, can't even tell they were mixed. - Pizza Near Me - Naples, Florida

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Was disappointed with the pizza, odd after taste in the sauce, otherwise it was ok. Wings and poppers were good.

This place has a very family friendly atmosphere and they have one of those fancy new Pepsi Spire Machines to make custom sodas. My friends and I ordered the large pizza and medium wings combo for $27.99, which contains 20 wings and can be split into two different sauces. We chose the Buffalo Garlic and the Sweet Chili Sauce. The packaging could have been better for the wings as one of the boxes tipped over and spilled the sweet chili sauce everywhere. They were both your typical wing sauce you can get at almost any wing place, but the wings were a bit on the small size. The pizza was very good. It isn't your New York style pizza, but contained a fluffy and crispy crust. If you are a fan of a pizza with a stronger crust, then this pizza is for you. The cheese was topped on nicely and really made me feel like a kid eating pizza again. Give this place a try and see how you like it. I enjoyed it. read more

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I thoroughly enjoy il primo. They're fast, efficient, and overall good. They don't have the best pizza in town. Nor do they have the best wings in town. However, to me it's the one place i can happily go and get both and be happy with both. Their wings are flavorful. Their pizza is cheesy and overall good. They homemake their ranch and blue cheese and both in my opinion are phenomenal! read more

This place has the best pizza in all of SWFL, hands-down, their pizza sauce is to die for. We try to get up their for lunch or dinner at least once each month, if were lucky we'll visit a few times each month. We are permenant local Naples residents and not seasonal, we've been around the "pizza block" so to speak, for years and have yet to locate a better pizza house. Not to forget, their baked-subs. Buffalo wings with multiple choices for heat, from "mild" to "OMG", fresh salads and so much more. Ambiance is superb for children, teens, seniors and everyone else. Big screen TVs line the eatery, pick and choose from Sports to a Favorite Cartoon for the kids. Easy parking in the Pebblebrook plaza, very fast service and a friendly staff too! We just love everything about this place!! read more

We've ordered takeout pizza from this location twice in the past month. Ordering online was simple enough. Pizza was great the first time, with generous amounts of cheese and toppings. We thought we'd found our new favorite pizza place. Our second pizza was...fine, on par with Domino's and other fast-food pizza options. We ate it, but it wasn't worth the cost like the first one was. Even if the food was consistent, though, I doubt I'd go back to this location, as every time I go inside to pick up my order there's a young woman at the front counter who can't seem to wear her mask correctly. It's either on her chin or hanging off her ear. I get that masks aren't particularly comfortable, but an employee dealing with a lot of customers--and their food--should really be masked up. There are other pizza places in the area with better pizza and much better safety measures. read more

I've been going here for take out wings only and I've got to say, not bad. This is coming from a self described "wing snob" who makes routine trips to Buffalo. The hot sauce has a good zing without setting my stomach on fire - which I describe as the perfect heat. For the adventurous, they have two levels beyond Hot. They also have a BBQ which was really more of a sweet chili sauce - very good, just not southern BBQ. I call the order in and within about 12 minutes they are ready to pickup. The staff there is courteous and prompt and the product is well packaged. I also really like their Blue Cheese dressing they send with it. Give them a try. read more

customer service is top notch. food is too die for. the general manager knows how to keep people coming in!

I got the bacon hamburger personal pizza, was good. The service was fast. The staff were helpful and friendly. I would visit here again.

This place has a nice environment for family as well as adults. The food comes out in about 10 minutes and the quality of the food is supisingly great a tad greasy some times but not anything to bad. read more

It's Il Primos. It's pricey and greasy but it's damn good. It's been my favorite pizza and wings spot in Naples for well over a decade and will continue to be that. Comparing it to Dominos next door is just comical. read more

I didnt order, but we ate the wings, they are pathetic. Smallest wings we have ever had, might be from baby chickens, or chickens that were starving. They didnt order pizza here because they said their pizza sucks, I can imagine how bad that is considering how bad chicken is. The chicken taste was alright but the size is a ripoff. Really really bad pizza joints in this immediate area. They also have no problem overcharging for these pathetic renditions. Please stop going here, so they go out of business they are not worthy. read more

This happens to be one of our favorite pizza places. We like Dominoes to but Il Primo does a great crispy pizza, super good wings both bone in and boneless. Great place to bring the kids for a party or treat. Some pizzas taste better even on the second day and these surely do! Come try a pie. And the even have an ice cream cooler in the store too for the after dinner sweet treat! read more

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