Went to this Store a second time in a year to see if anything has changed…read more I actually was treated like they were doing me a favor by letting me spend outrageous amounts of money on Overpriced items. Again I would recommend you go somewhere else that appreciates your business. This company and the employees seem to think you buying stuff at their store is burdensome. Driving 25-30 minutes to HPM or Ace makes a lot more sense.

I have purchased many items from this store. Yes a little pricey on somethings. But they have a…read morelarge variety of items to choose from. The store is always clean and the staff are very friendly and very helpful. If you're looking for something high dollar then take a trip to Hilo or Kona. They normally have almost everything I am looking for

Great Tree Nursery and selection of consignment Plant-It Hawaii fruit trees, Avocados (green gold),…read morePersimmon (fuyu), Citrus and other good finds.

They usually have what I need and everyone is super helpful. Mahalo to all the employees. And we…read morelove SALES! ;)

Great customer service. Had several plumbing questions and got everything I needed in one trip!read more

As an architect and builder for three decades, I have never lived a Rap Raplinger skit. They are…read moreextremely unprofessional. The only person to talk with was the register person. I didn't have any luck explaining i wanted a single sheet of 5/8 CDX and cut it in four 24" x 48" pieces. All I needed was one lumber person, but none were inside or outside. It was worth the drive to Kona. Home Depot had excellent service. A lumber man saw I was having difficulty loading a couple sheets onto the cart (I am weaker than a new born pup after battling Cancer for a year.). He cut them in no time at all.! The lower prices covered the cost of gas there and back. I hope they take this to heart and train their people better.

They're like hardware stores used to be. Even with my…read moreunusual requests they are always willing to help. With paint, springs, clips & other random items they help keep my trucks, mowers, bulldozer & excavator working!

Staff were super nice, showed you around the shop and got you the best deal they could, highly…read morerecommend.

Caroline B helped us very well! 10/10 very helpful worker and attentive worker! We would have been…read morelooking for parts way longer.

Bought 4 Google cameras and a Google hub. They do not have a Google home hub max (not that I saw)…read more People were very friendly and helpful. We're excited to get these going. Lowe's did not have a Google 30ft cable. We had to order that separately online from Google. Let's all hope it gets here soon. We want these cameras up and running asap. Oh and the garden section is always nice and clean here. Thanks everyone for your patience with me and all my questions.

Cannot complain, it's like a mall in one store. One stop shopping!!!!…read moreI ordered at the deli counter some burgers and some sui mai , made to order with the burger the deluxe version. Delicious. The hardware store had groceries and even hard liquor. At good prices too. Not too much selection but enough to get you through the night. Beer and seltzer selections. You can even grab a salad Togo in the refrigerator section. There is a gas station with a mini mart next door , a restaurant across the street.

They have everything! Such nice people and a great place to stop for cold or warm sandwiches both…read morefor breakfast or lunch! Lots of options! We found something for everyone. Also, a great selection of snacks, drinks and anything else you might be looking for!

Hardward store/general store in Volcano…read more Good place to get basic supplies if you don't want to drive all the way to Keau or Hilo. Also convenient hours as other businesses in the area have limited open times. On the general store side (front of the store), there are several shelves of canned goods, cookies, candies and other snacks. They also had bottled water, etc. There are also refrigerated and frozen food cases with milk, juice, ice cream, frozen pizza, etc. There is a also a pretty sizable selection of souvenirs. Convenient for the many visitors/tourists in the area. We didn't spend much time on the hardware side. We actually came looking for some firewood, but it looked well stocked with basic hardware items - like paints, tools, etc. Interestingly, the glass case at the front register was filled with smoking paraphernalia for those who are so inclined. Definitely a one-stop-shop for your smoking, snaking, gifting and fixing needs!

Beware of their bolo machetes, bought one for $29 and it got all deformed within 5 minutes of…read morecutting christmas berry branches. They would not accept the return either which is reasnonable, but they should not sell crap overpriced machetes like that in the first place.

Almost always have what you need and ALWAYS helpful! Someone at store knows how to find everythingread more

Shoutout to Stacy in Kitchen she has made such a life changing transformation in our home…read morerenovation and now in our home becoming a section 8 approved HUD rental! She has done so much for our hale & 'ohana and Im beyond blessed to have her as hanai 'ohana. If ya'll are in need of advice please go to Stacy in kitchen at home depot, hilo!! She has saved us money, ref amazing contractor and just been a huge blessing these last almost five years!!!! And for home depot she deserves a raise and promotion!!! She has saved us so much money!

nobody answers the phone . called for over 1 hr and then when they finally answered they had a…read moreattitude. said we are super busy , but when you go in , can't find anyone to help and when you go to pay you have to check yourself out . lumber doors are always locked so you have to try and get 20' lumber out the skinny isle . all say because of theft but we all know the employees robbing the store out the back doors . managers. Are nev r available . How convenient .

Oh wow, I didn't know this place exist here at Hilo town…read more While at the Hilo Farmer's Market , I met a lady at one of the booth and she recommended Garden Exchange. I was on the hunt for Culantro plant for my mom. We searched all over while shopping for veggie plants back on Oahu. Excited, I asked my hubby to take me to the Garden Exchange, I could have walked over but didn't know it was so close by, one street over from the Farmer's Market. FYI- Parking is located on the other side/back of Garden Exchange not on the main street. I asked a kind staff to guide me to where the Culantro were and killed 2 birds with one stone, I also asked if they have any Hoya plants. I loved looking at the plant selection they have. I ended up with 2 Culantro and came across a beautiful Hoya plant on trellis and for such a great price, I had to get it. Happy with my Hoya plant and culantro for my momma during this visit. I wasn't sure if it would clear agriculture inspection back at the airport, but glad it did. Not sure why the low ratings but I loved my first time visit, I LOVE plants, staff that helped me were all so friendly. Garden Exchange is a well established gardening store, located in Hilo with history dating back to 1964. Make a stop here for your garden needs, super huge store! Keep in mind, Plants are All Sales Final!! I hope there will be more Hoya and hope they have more selections when I visit again.

This is the best business in Hilo for lawn and garden equipment and supplies. We bought our weed…read moreeater here and received above and beyond, exceptional service in getting it set up. I needed to call in with questions about the machine and got expert help from kind, patient and knowledgeable staff. Fair prices that compare and beat the big box store. Mahalo Garden Exchange!