After posting my review, I received a call and a text message from the owner, Kevin, regarding my…read morereview. He apologized for any misunderstanding regarding the service or the contract and stated that I could call as many times as necessary until the problem I paid them to address was resolved. He also offered to extend the contract at no charge to me. I am glad we spoke which is why I am updating my review.

Super professional and committed to getting rid of a pesky problem! I have hired them for a mouse…read moreissue in the past and they were just as good at getting rid of problem.

I am someone who rarely leaves reviews. The only time I would leave a review is for exceptionally…read moreterrible service as a warning to others or for a truly outstanding company to point out the folks who go above and beyond. With DefendPro, I can say I am leaving this review because I had an excellent experience! They answered my online Yelp message the same day, and I was able to schedule within the same week. The owner answered my call on the third ring since I had to call him back after his missed call. He scheduled my appointment promptly and arrived right on time. He was extremely knowledgeable and took the time to thoroughly inspect the home, explain the issues, and walk through the treatment plan. What really stood out was his honesty. He didn't try to upsell me or recommend services I didn't need. That level of integrity is hard to find, and it made me feel confident that I was getting the right solution, not just the most expensive one. I got three different quotes before choosing, and their pricing was by far the most competitive for the quality of service offered. It was clear I was getting great value without any compromise. If you're looking for reliable, honest, and fairly priced pest control, I highly recommend them!

We're so glad we found Daniel and Rafael! We had a termite issue and they came out the same day--no…read morewaiting, no stress. They were super friendly, knowledgeable, and made us feel at ease right away. They treated the perimeter and did clean, careful drilling around the foundation. We especially appreciated that they wore shoe covers inside--such a thoughtful detail. Fair pricing, excellent service, and a truly professional team. Highly recommend if you need pest control done fast and done right!

they are horrible . poor service and charges way more than what was agreed upon . lazy men that…read moredoes very little and charges way above . they want to bill you for $3000 instead of what was agreed uppn then threaten you . i dont want any reply from this company to make anything right . they have done their damages with my account already .

Around two weeks ago, I contacted the service number for Orkin Pest Control, which reached their…read moreheadquarter call desk. They then asked me about the issue I was having (wasp concern, few coming in a day, wanted someone to inspect, which is free, or so they claim). In the event that full-service pest-control was determined to be required upon full inspection, I agreed to a price of $392.32 plus tax and added warranty through the end of this year making the pre-authorized total $432.42 if they were to provide the full suite of removal/extermination services (because remember the inspection is "free"). The call desk rep ensured that this is merely a pre-authorization for the maximum cost of pest removal services, should the severity of the issue during the inspection require the full host of services. The cost of services performed on that day would be determined then and the payment would reflect the scope of work provided. The inspection: Their specialist not only came 45 minutes before their arrival window, when I missed their call because I was outside walking my dogs, saw that I had two missed calls and a notification saying my service had been CANCELLED... luckily I only missed the call by 2 minutes and was able to catch the specialist, but the fact that I could have lost the appointment all together due to poor timing on their part was pretty telling. The inspection itself was fine, the inspector found 2 inactive hives in our attic that were in such precarious places, they could not be physically removed. They were sprayed down with a few spritzes of their insectiside and dusted - took all of 5 minutes, and the total visit with inspection took no longer than 30 minutes; which he himself described as an "ad-hoc job". When finished, I asked the specialist how much I'd be charged and he said the order was put in for the full amount ($432.42), and that's what I'd be charged... He wasn't the person to quote me that or have the context but I explained that I was only to be charged for the services provided... and it seems I was charged for the full service, which this was not... Sent him on his way and called Orkin's number to take it up with them as the rep I spoke to when scheduling the inspection assured me that I would only be charged for the services provided as I was not sure I needed the full sweep of services for such an insignificant issue (2 inactive hives, a few spritzes of spray with no physical removal of either hive). . Lo and behold, I was told that I would have to pay the full $432 for a few sprays out of an aerosol can and some dust... which took the specialist all of 5 minutes to do. The disparity between the services provided for the price charged was preposterous. They immediately offered a $50 discount, which was unsatisfactory to say the least (if anything, that should have been the price for their service today) that would mean I'd be paying $382 for a few pumps of spray and dust... I then asked to speak to that person's manager and asked for a price breakdown of the services I am paying for... the manager of the Elmsford branch asks me how long the specialist was at my house (no more than 30 minutes) tells me the cost includes the inspection as well as the removal of the two inactive hives and the sprays..... You mean the inspection that was ADVERTISED AS FREE everywhere on your website and google, etc?! Essentially I was being asked to pay close to $400 for 5 minutes of spraying with NO REMOVAL of any sort. I eventually told her that the specialist that came to my house told me personally that had I contacted the local branch, I would've been able to secure a significant discount and that I couldn't because I called the main number (call center) listed on google, which then led her to discount the price further, on the condition that the warranty be voided. I agreed as I no longer can trust the integrity of their work or business policies. To make matters worse, I continue to have MORE WASPS than ever entering my home and have had to call a secondary pest-control company to take care of the issue properly. Needed to share the horrendously, shady business practices of this company. They're headquartered in Georgia, and their call center reps are not relaying proper and accurate information for when they send service orders to their local branches. BEWARE: they price gauge and operate on shady, non-transparent, and unethical business practices.

Greg is honest and reliable. He came to the house quickly and solved any issue for over 20 years…read more We love his services.

Greg is very honest and knows his field. His prices are good and he does a great job!read more

With wasps coming into our living room Bug Runner was the only company I called, late on Thursday,…read morethat didn't say they couldn't come before next week! This wasn't a nest on our deck! Our living space was compromised!! Not only did Bug Runner schedule us for the next day (Saturday), but they called the same day (Friday) to say they had an unexpected opening!! Mike came and he was great! So professional! So compassionate! So knowledgeable! We were away all day yesterday and there were only 2 dying wasps in our living room! If we had had to wait, our living room would have been swarming with wasps. Thank you Bug Runner! You're the very best!! Ask for Mike.

Dio I'm updating my review for Bug Runner. I do have to admit when they say "If you see something,…read morecall and we will send someone out asap" it is definitely true. The two times I've called when we've noticed anything (centipedes, carpet beetles, etc) they've been here and not just sprayed, explained the bug and why they're coming in. I've contracted them for deer and ticks as well as mosquitoes during the spring and summer. I'll let you know how that goes. But for now they are definitely worth it, attentiveness is given to the customer, and their support is awesome.

I did a lot of research and spoke to half a dozen companies. Either they couldn't do everything I…read moreneeded, they would only give an estimate upon hearing my zip code (don't you want to know if it's a studio apartment or a 10 bedroom chateau?), and one actually quoted between $100 and $50,000 (wouldn't the buildings department get involved?) and needed a credit card to book the appointment. Frank collaborated with me as a homeowner, worked within my budget, looked at the photos and video evidence, considered my safety needs, and got it done. Frank from Captain Pest Control followed up as well. Very nice, very knowledgeable about pests as well as homes and architecture, and he's very professional. He didn't try to sell some "maintenance" package. When you do it right, there's nothing to maintain. Now if only "Pest Control" included lawyers, insurers, and HOAs I'd be set.

Bees are no longer around! Frank was very professional and did the job right ! Thank you!read more

Eric has given us peace of mind as new homeowners. He has helped us eradicate cave crickets,…read moremillipedes, squirrels and many other critters. He is incredibly responsive and thorough. If we could give 10 stars we would.

From the owner: Toro Wildlife Services & Pest Control provides wildlife exclusion work in the state of NJ and NY to…read morecommercial and residential buildings. Toro Wildlife Services & Pest Control also provides all forms of residential pest control and offers multiple services and service plan options throughout NJ. Our mission revolves around providing environmentally responsible pest control services, with a primary focus on ensuring the safety of your property and the well-being of all living creatures involved.

Best Pest Control removed an enormous paper wasp or hornet nest hanging up in a tree in the…read morebackyard. I called them on Thursday and they removed it the next day. They removed the nest and cleaned up the debris. They were professional, guaranteed their work, were easy to schedule and get an estimate by text with good communication. The price was very fair. I would highly recommend the company and would call them again. Our thanks to the guys for taking care of this!

They were the best we have had regarding pest control in 24 1/2 years. Other services really didn't…read morelisten on what we were seeing in regards to bee entries into the house. They tickled the house and a few weeks later we would get some wasps etc. Best came out, listened to what we were seeing asked questions on what we saw each year and took control of the house ecosystem. They invest most of their profits to make sure they have top of the line equipment and treated every nook and cranny of the house. So far it's been about month 1/2 and no sightings of bees or outdoor vermin. They are great at what they do!!

ALI'S is the best pest control company I have used and I have used quite a few. They were the only…read morecompany that helped me deal with mice effectively. They have also helped me with bees, ants, snakes and porcupines. Umar and Nelson are extremely knowledgable, thorough and also very nice. Their prices are reasonable. I highly recommend them. They are the best!

I left a message with Ali's Pest Services saying I needed help with an infestation. Omar called…read moreback within the hour, and was at my place two days later providing service. He is exceptionally polite and informative, and when he returned for a follow-up visit a week later, there was no evidence of the infestation at all. I cannot recommend Ali's highly enough.

Attic care redid the insulation on my 25 yr old home. Noah and the team did a great job. They…read morearrived early, worked professionally and cleaned up when done. They also built a shelf for me for all my boxes. Five Star!

Very professional and quick to work!! Punctual and easy to talk to! Left the place clean.read more