I am someone who rarely leaves reviews. The only time I would leave a review is for exceptionally…read moreterrible service as a warning to others or for a truly outstanding company to point out the folks who go above and beyond. With DefendPro, I can say I am leaving this review because I had an excellent experience! They answered my online Yelp message the same day, and I was able to schedule within the same week. The owner answered my call on the third ring since I had to call him back after his missed call. He scheduled my appointment promptly and arrived right on time. He was extremely knowledgeable and took the time to thoroughly inspect the home, explain the issues, and walk through the treatment plan. What really stood out was his honesty. He didn't try to upsell me or recommend services I didn't need. That level of integrity is hard to find, and it made me feel confident that I was getting the right solution, not just the most expensive one. I got three different quotes before choosing, and their pricing was by far the most competitive for the quality of service offered. It was clear I was getting great value without any compromise. If you're looking for reliable, honest, and fairly priced pest control, I highly recommend them!

We're so glad we found Daniel and Rafael! We had a termite issue and they came out the same day--no…read morewaiting, no stress. They were super friendly, knowledgeable, and made us feel at ease right away. They treated the perimeter and did clean, careful drilling around the foundation. We especially appreciated that they wore shoe covers inside--such a thoughtful detail. Fair pricing, excellent service, and a truly professional team. Highly recommend if you need pest control done fast and done right!

Best Pest Control removed an enormous paper wasp or hornet nest hanging up in a tree in the…read morebackyard. I called them on Thursday and they removed it the next day. They removed the nest and cleaned up the debris. They were professional, guaranteed their work, were easy to schedule and get an estimate by text with good communication. The price was very fair. I would highly recommend the company and would call them again. Our thanks to the guys for taking care of this!

They were the best we have had regarding pest control in 24 1/2 years. Other services really didn't…read morelisten on what we were seeing in regards to bee entries into the house. They tickled the house and a few weeks later we would get some wasps etc. Best came out, listened to what we were seeing asked questions on what we saw each year and took control of the house ecosystem. They invest most of their profits to make sure they have top of the line equipment and treated every nook and cranny of the house. So far it's been about month 1/2 and no sightings of bees or outdoor vermin. They are great at what they do!!

We had a yellow jacket nest within the side of our house. Spraying with Raid was useless, and the…read moreinsects were preventing us from using our deck and pool. I called a few of the bigger local names in the extermination business but no one could come for 3-4 days. Then, David from Rockland Bee Removal said he could be here in about an hour. He came, he saw, he conquered! After he did his thing we were able to go back out within about an hour, keeping in mind that he told us it would be a few days before they were totally gone. Recommended!

This is my third time using Rockland Bee Removal and they always deliver quick, professional…read moreservice. David is extremely responsive, very accommodating with appointments, and very knowledgeable of the troublesome nests we have had. We can't recommend them enough and will absolutely be using them again in the future

Paul came out on time, did a quick but thorough inspection, and proposed an action plan and a fair…read moreprice. 10/10, I feel much more secure about the situation now. Thank you Paul!

Stateline and pest control answered my call for help with a bee problem right away. They also saved…read moreme from a $3500 up charge from a national pest company. Larry and Paul showed me that much of what the national company was trying to get me to do was not needed. They are honest, professional and terrific at pest control. I will ONLY use stateline pest control moving forward.

No further pests of the rodent or insect variety!!…read more Many thanks, M & M, and Tim Wong!!

I found a roach in my cabinet on Tuesday and freaked out. But luckily I knew what to do. I called…read moreMMPC to schedule a treatment and assessment. Jonah came by, on time, by Friday, found the roach (destroy that jerk) and treated all other possible entry points. As a woman, it's really important to me to find sympathetic and respectful services and MMPC has great techs- patient, informative, explained all the chemicals they were using, how long to keep away my pets, how often to call for routine treatment, etc. I hate roaches, but I love knowing that the best treatment for finding a roach is to give MMPC a call! (I also find the online payment system secure and easy).

they are horrible . poor service and charges way more than what was agreed upon . lazy men that…read moredoes very little and charges way above . they want to bill you for $3000 instead of what was agreed uppn then threaten you . i dont want any reply from this company to make anything right . they have done their damages with my account already .

Around two weeks ago, I contacted the service number for Orkin Pest Control, which reached their…read moreheadquarter call desk. They then asked me about the issue I was having (wasp concern, few coming in a day, wanted someone to inspect, which is free, or so they claim). In the event that full-service pest-control was determined to be required upon full inspection, I agreed to a price of $392.32 plus tax and added warranty through the end of this year making the pre-authorized total $432.42 if they were to provide the full suite of removal/extermination services (because remember the inspection is "free"). The call desk rep ensured that this is merely a pre-authorization for the maximum cost of pest removal services, should the severity of the issue during the inspection require the full host of services. The cost of services performed on that day would be determined then and the payment would reflect the scope of work provided. The inspection: Their specialist not only came 45 minutes before their arrival window, when I missed their call because I was outside walking my dogs, saw that I had two missed calls and a notification saying my service had been CANCELLED... luckily I only missed the call by 2 minutes and was able to catch the specialist, but the fact that I could have lost the appointment all together due to poor timing on their part was pretty telling. The inspection itself was fine, the inspector found 2 inactive hives in our attic that were in such precarious places, they could not be physically removed. They were sprayed down with a few spritzes of their insectiside and dusted - took all of 5 minutes, and the total visit with inspection took no longer than 30 minutes; which he himself described as an "ad-hoc job". When finished, I asked the specialist how much I'd be charged and he said the order was put in for the full amount ($432.42), and that's what I'd be charged... He wasn't the person to quote me that or have the context but I explained that I was only to be charged for the services provided... and it seems I was charged for the full service, which this was not... Sent him on his way and called Orkin's number to take it up with them as the rep I spoke to when scheduling the inspection assured me that I would only be charged for the services provided as I was not sure I needed the full sweep of services for such an insignificant issue (2 inactive hives, a few spritzes of spray with no physical removal of either hive). . Lo and behold, I was told that I would have to pay the full $432 for a few sprays out of an aerosol can and some dust... which took the specialist all of 5 minutes to do. The disparity between the services provided for the price charged was preposterous. They immediately offered a $50 discount, which was unsatisfactory to say the least (if anything, that should have been the price for their service today) that would mean I'd be paying $382 for a few pumps of spray and dust... I then asked to speak to that person's manager and asked for a price breakdown of the services I am paying for... the manager of the Elmsford branch asks me how long the specialist was at my house (no more than 30 minutes) tells me the cost includes the inspection as well as the removal of the two inactive hives and the sprays..... You mean the inspection that was ADVERTISED AS FREE everywhere on your website and google, etc?! Essentially I was being asked to pay close to $400 for 5 minutes of spraying with NO REMOVAL of any sort. I eventually told her that the specialist that came to my house told me personally that had I contacted the local branch, I would've been able to secure a significant discount and that I couldn't because I called the main number (call center) listed on google, which then led her to discount the price further, on the condition that the warranty be voided. I agreed as I no longer can trust the integrity of their work or business policies. To make matters worse, I continue to have MORE WASPS than ever entering my home and have had to call a secondary pest-control company to take care of the issue properly. Needed to share the horrendously, shady business practices of this company. They're headquartered in Georgia, and their call center reps are not relaying proper and accurate information for when they send service orders to their local branches. BEWARE: they price gauge and operate on shady, non-transparent, and unethical business practices.

After posting my review, I received a call and a text message from the owner, Kevin, regarding my…read morereview. He apologized for any misunderstanding regarding the service or the contract and stated that I could call as many times as necessary until the problem I paid them to address was resolved. He also offered to extend the contract at no charge to me. I am glad we spoke which is why I am updating my review.

Super professional and committed to getting rid of a pesky problem! I have hired them for a mouse…read moreissue in the past and they were just as good at getting rid of problem.

Upon finding my first roach while living in this apartment I moved into not too long ago, I freaked…read moreout and decided to call hit man. He responded quickly and even came the next morning. My fiancé showed him the roach that we found and he went ahead and gave us the exact quote that was given here. He sprayed all corners of the house I live in. Said to give it two weeks and they should be gone. amazing. Affective and great pricing. Thank you so muc

Professional, fast and honest. Was very clearly about product safety, pet exposure and our…read moreant-related project. Definitely who you want to hire. I have hired him multiple times and he is consistently the best. And no subscription plan required.

With wasps coming into our living room Bug Runner was the only company I called, late on Thursday,…read morethat didn't say they couldn't come before next week! This wasn't a nest on our deck! Our living space was compromised!! Not only did Bug Runner schedule us for the next day (Saturday), but they called the same day (Friday) to say they had an unexpected opening!! Mike came and he was great! So professional! So compassionate! So knowledgeable! We were away all day yesterday and there were only 2 dying wasps in our living room! If we had had to wait, our living room would have been swarming with wasps. Thank you Bug Runner! You're the very best!! Ask for Mike.

Dio I'm updating my review for Bug Runner. I do have to admit when they say "If you see something,…read morecall and we will send someone out asap" it is definitely true. The two times I've called when we've noticed anything (centipedes, carpet beetles, etc) they've been here and not just sprayed, explained the bug and why they're coming in. I've contracted them for deer and ticks as well as mosquitoes during the spring and summer. I'll let you know how that goes. But for now they are definitely worth it, attentiveness is given to the customer, and their support is awesome.

I've been using Termicide for well over 40 years and have been extremely satisfied with their…read moreservice. Technician is always on time and sprays inside and outside in areas that have been pointed out. Friendly service and expert on bugs and rodents. Definitely recommend them.

We discovered the company through my family church. What an excellent company! The day I called…read morethey told me that the technician would be there in the afternoon and he was on time. He explained everything with such professionalism as he inspected. He was clear in his communication, polite and very patient. I was satisfied with the price as well. I highly recommend them!