Average IKEA store but still excellent in both prices and quality. Assemble the furniture yourself with all boxes designed for easy transport. Great various items your kids might need. read more

IKEA - Ikea Smaland, play land for the kids while parents are shopping. - Furniture Stores Near Me - Bloomington, Minnesota

Oh, IKEA, what can I say. There are two types of people... those who refuse to step foot in here and those whole could move in tonight. This IKEA is pretty comparable to the other three or four I've visited in my life - the food is awesome (and cheap), there's breakfast, the employees are pretty helpful, the showroom and marketplace are clean and well stocked, and the products are generally practical, functional, pretty cool looking, easy to assemble, and affordable! If you have kids, there are all sorts of kid-friendly perks, like a day care-like area to leave your kids, bottle warmers, high chairs, bowls and baby food in the restaurant, and a lovely family bathroom with couches (not to mention the gazillion couches you could also use around the showroom floor). Most trips here end up taking many hours and many hundreds of dollars, but with the proper use of pre-planning, self control, and the shortcuts between sections you could actually get in and out in under an hour with minimal financial damage. read more

This is an amazing store, if you have college age kids that need "stuff" this is where you go. Everything is well built and designed, amazingly affordable- and portable. I spent hours here with my son and daughter, got them all fixed up for their dorms. read more

Food upstairs and downstairs. Great deals and good times. Always enjoyable. Kids have outgrown the free meal after all these years now. And the condiment containers have gone away and probably no free wifi yet. However free good coffee all day long with the orange card. A fun place to meet others, hang out on couches after meal. The chicken is big and awesome. Although you have to work hard for enough gravy on your potatoes. The downstairs hot dogs are the best, kids love the pizza. The expert jury is unsure of the store herring. read more

I had a pretty good experience by coming to this specific location. IKEA always has a lot of really nice stuff. I recently bought a dark espresso, stained table for my office. Parking wasnt to bad, and nothing was overpriced. They were able to help load what I bought into my truck which was nice. I've made 3 purchases here in the past 6 months and I'm sure ill be back for a 4th. read more

I have only been to IKEA a few times and I am impressed yet quite overwhelmed! IKEA has amazing prices and I know so many people that come to Minneapolis just to go shopping there! You can find pretty much anything you want for your home which also makes this place huge and overwhelming! It is very easy to get lost in this huge store but the employees do a good job of directing you and they have many signs around the store. If you are looking to decorate your house for cheap without buying used items this is the place to go! read more

This place is the best for affordable furniture. The food upstairs is really good.

This isn't fancy food, but it sure is easy on the budget! We especially like the breakfast! It is a good price and it offers something for everyone in our family, even our son with a milk allergy! My husband loves the biscuits and gravy, I love the cinnamon rolls, and we all love the basic breakfast! read more

Quality control seems sub-standard at this branch of Ikea. I bought a Skorva midbeam with my bed and the checkout woman was unable to find a barcode on it. She phoned another counter and got the price info. When I returned home and tried to set up the bed, it turned out the midbeam was missing the half that you have to slide out to make it full length. That's why there had been no barcode on it, though it was placed on the shelf for sale. So I had to make the long trip back and exchange it. At no point did I hear anything resembling an apology from Ikea staff, so I imagine they're used to this sort of thing happening regularly. I also had the experience of delivery showing up after the four-hour window, as others have noted. Perhaps this store needs a new manager. read more

I was in the store with my husband purchasing items for our new home and we brought or small puppy with us . Before we entered the store we did not see a NO DOGS ALLOWED sign so we figured it was ok . We entered the store got up to the second level and started shopping ... MeanWhile this YOUNG employee approaches us and yells '' Excuse me your NOT Allowed to bring in dogs '' . I stared her down and walked away basically i did the shopping along and it took my husband 15 minutes to get out of the store . I will never shop there again !!!!. read more

I love Ikea! We moved to the twin cities leaving most of our big furniture behind us, the staff at Ikea helped us outfit our townhouse at a reasonable price. We also got a chance to grab a bite to eat which was cheap and good! Love Ikea read more

No doubt about it, the Ikea in-store experience can be pretty good. Maybe that's why they are such a NIGHTMARE online. I bought 4 Billy shelves and selected to have them ship it. On the day it was supposed to arrive, there was a delay of four hours. When the truck finally arrived, I was told that one of the shelves was damaged so they decided to send three instead. Who decides to send 3/4 of an order? It's been two days and I have yet to hear from Ikea when I will get my fourth shelf, but they did send an email congratulating themselves on delivering it. Then there's that customer service number, 888 888 4532. The first time I called I was on hold for 15 minutes. Second time 17. Third time 26. fourth time 18. I'm on hold now as I type this and so far 10:17 minutes have passed. And if that isn't bad enough, I opened one of the boxes. You'd think they'd assume a damaged box meant damaged contents, but no. So now I'm down to two shelves. I realize that a chain depended on in-person visits, doesn't really put much stock in its online sales. but this is the most appalling thing I have ever experienced. I will NEVER use their online service again. And yes, it's now 41 minutes and nobody has answered the phone. UPDATE: I've decide to stick it out on the phone again. So far I've been holding 24:35 read more

We ordered some larger items on line for home delivery and paid $179 for the service. We received a local delivery email confirmation that said our order would arrive between 9 AM and 9 PM for Thursday July 20th. We took the day off, prepared the areas and waited. Not calls, not emails nothing. By 9 PM no furniture. We call the next day, and customer service had no explanation for the service lapse, didn't apologize, and didn't offer to do anything for our inconvenience. All around a complete service failure. We have cancelled the delivery and will pick up the items ourselves. In theory, home delivery would be a really positive service at a reasonable cost if they would reasonably communicate. We like Ikea and have shopped their for years (we even have a family account), but this will definitely affect our Ikea decisions moving forward. read more

I went to use my business debit card today after waiting in a long line. I have never had a problem with any retailer, until today. Figured out IKEA gets higher charges for business cards without a chipped credit card. Wasted my time, embarrassed me in front of guests and the manager acted like they were protecting my interests (even though I had my drivers license). Be honest IKEA and post these business practices to your customers...oh yeah...it's illegal! read more

I am very UPSET and not impressed with Ikea's delivery service!! There is NO communication!! My packages were suppose to be delivered today between 9 A.M. - 1 P.M. I took the day off of work to stay home, waiting. The package never came. I called their customer service and got directed to their shipment provider. Apparently the shipment provider didn't receive our order. So I called Ikea's customer service again, and was told that they will come and ship at 8 P.M. and guess what? They never came! So here I am, calling Ikea's customer service again. They directed me to the shipment provider and the shipment provider directed me back to Ikea's customer service!! Nobody knows anything! Three hours on the phone and I got nowhere with them. I went and I got a refund. A lot of the BAD reviews here are about their delivery service. DO NOT LET THEM DELIVER FOR YOU! TIME TO GO SOMEWHERE ELSE! read more

While I am always happy with the products and selection, the checkouts are always understaffed and slow. Tonight there were 3 lanes open and a dozen people in each line. There are 15+ lanes and they never seem to have more than 3-4 lanes open. This is an ongoing problem. I did not make my purchase tonight because of the wait. Customer service is an issue. read more

What is not to love? Swedish simple! Anyone who lives in an apt. should love this place! Stop by the lunch room for a Swedish meal and grab a great hot dog, pretzel or cookies, etc... as you leave! read more

Talk about big box store this place is huge and you can furnish an entire 50 unit apartment complex for about $599.00 no joke its dirt cheap. I haven't eaten here because I don't find myself getting hungry when I'm shopping for furniture but thats just me. read more

I can get faster service at the US Postal service. Waiting now over 20 minutes at customer pick. Places I get faster a better service; post office and drivers license office. read more

Very unprofessional, uncoordinated, disjointed, incoherent, and disrespectful customer service across the hierarchy. Unreceptive to customer feedback and inept of handling customer complaints. They put the wrong delivery date, told me a date and the delivery company another date. Then they charged me for not being present at the wrong delivery date that I did not pick or wasn't even on the order of receipt. read more

IKEA kitchen. Product is ok; cool hinges & drawers that slowly close. Beware though if you want to use their installers. It took 7 weeks to get the cabinets installed and another 3 weeks for the countertops. Disappointed it wasn' the week or two installation time we were told when we bought the kitchen! read more

Quick and easy lunch ! Very inexpensive also. Convenient spot for quick lunch hour with a great view.

Nightmare. I went to the store of ordered bedroom furniture: bed, dresser, bookcase, desk chair. I set up delivery and assembly for Saturday. I was told someone would call me the night before to give me a window for time of delivery. No one called. A robot called Saturday morning at 9, delivery would be between 12-4. I spent the morning clearing out all the old furniture. The delivery never arrived! After being on hold for an hour to talk to a customer service person, they said the address was wrong on the form. The woman at the store typed in the wrong address. They said the delivery service called me to ask about the address. No. I went to the store to get it straightened out. I talked to the manager. She was not sympathetic, ice cold. Got a new delivery date, for a week later. I needed a few items so I grabbed one of their yellow shopping bags. A clerk accused me of trying to steal it. WHAT?! Then, I asked an IKEA worker where the night lights were, she directed me to the totally wrong area. I'm done with IKEA. It is a mess. The staff is incompetent and the place is chaos. I like their stuff, but I can't deal with the total dysfunction. read more

I've always liked IKEA though I definitely find that the quality has gone down over the years. Still good stuff, but you have to examine carefully. My big problem most recently was trying to get an overcharge rectified. An item in my cart was scanned twice. It happens, I understand but in this case I had a total receipt of over 500.00 so I did not catch the 34.99 overcharge. I live 150 miles away, so it wasn't until I got home that I discovered the mistake. I immediately tried the website to email my problem, but no way to address a miscellaneous issue like mine. I finally emailed an explanation in a different 'problem' category as I couldn't anywhere else. As I was driving a lot for work that week I tried calling the store which I believe actually is a nation wide number. Consistently had wait times of over an hour. Never had a customer service person pickup and I waited multiple times well over the estimated wait time. I have NEVER had such a hard time fixing a simple problem or trying to talk to a real person, i.e. cable, mobile phone companies, etc. I'm inclined to never shop there again, and whenever the place comes up in conversation I will be sure to mention my experience. I'm not saying don't ever shop there, but be VERY sure to check over receipt as you will have a hell of a time dealing with any mistakes on it. Sorry for the length of the review. Thumbs down... read more

We bought bookshelves in two heavy boxes and needed help loading them into our vehicle. IKEA sent an employee to assist us. He did so, but was rude, as if he was doing us a favor. His unprofessional conduct was inappropriate and hurtful That sort of behavior makes me wonder if the drive to IKEA is worth it anymore. Sad. read more

I ordered several furniture from Ikea to be delivered to my new apartment. I paid for the furnitures, pick up and delivery as well as assembly. I was happy when the delivery arrived on time but the delivery guys told me they could not assemble my furniture if they cannot find parking! I told them to drive around and look, but they insisted to reschedule on a weekday. I explained that I work all day Monday through Saturday and I need my furniture assembled immediately, but they simply refused. They were rude and not helpful at all. They told me to call costumer service, and I tried, and was on hold for 5 hours with no result! Now, I have no bed and no couch to sleep on because they are still in their boxes (along with my kitchen table and chairs). And I do not know when and if they will come to assemble my furniture. I paid $300 for this service and they refused to do it. What a waste of money! Now I need to figure out how to get my money back or have someone come assemble it in the next couple of days! I will not order from ikea again! It's a scam! read more

I would give a 0 if I could. Horrible, horrible customer service. In order to talk to someone at the store you have to call the 1-888 number, and wait 45 minutes to talk to a human. I was told twice that the Twin Cities store would call me back to discuss the fact that they charged me for my order and also for another customers order and no one calls me back. Very annoyed with this entire situation. read more

Everything is displayed very well. They give you so many cool options to use not only for a bathroom but maybe a art studio.

Overwhelming, but in the best way possible! In addition to Swedish furniture, I also managed to buy several succulents and pieces of art! It's a gorgeous store with fantastic products at AMAZING PRICES!!!! I was not expecting reasonable prices, so this was a fantastic surprise. Like, I cannot stress how amazing the prices were! Great style too! read more

I try to hit Ikea in non-peak hours, but somehow fail miserably every time. I've tried multiple times to make a "quick trip" to grab one item, but the layout and the crowds make that difficult. The lines tend to get really long and checkout is slow. If you need to go, do it once or twice a year and make sure you get everything you need! read more

I live a few miles West of IKEA. I have heard wonderful things about this store. After years of hesitation yet several trips to their website I decided to go. Brilliant crafty little devils those Sweeds in so many ways (I am Norwegian so I can say that). On the way in they show you tomorrow evenings dinner special, your already at the store of course you know what today's special is, it's like 'come back tomorrow for this' sign. I had to get the full IKEA experience so I started at the cafeteria. Swedish meatballs and lingonberry's and taters for $2.99. How can you beat that. I am not going to go into the store experience but, I walked the entire maze (a good 3.7 miles) taking only two shortcuts. I said 'those crafty little swedes' no less than 27 times during my visit (I counted). However, before the trip I knew IKEA is a conglomerate of companies that heavily involve the brilliant and crafty little Dutch people. So to this day I am not entirely sure how much credit goes to the Sweeds versus the Dutch or if I should say the 'Crafty little Dutch people' or 'Crafty little Sweeds'. I am just going to stick with the Sweeds for now since I think they want everyone to thing they are a Swedish company while in reality it's mostly based out of the Netherlands. I need to return. Oh yeah, we went on a Tuesday, hardly anyone was their we parked in the top lot with maybe 7 other cars. I have a phobia of the Mall on weekends, or dare I say Black Friday. Anyhow cool beans they have such cool inventive little creations or really cheap mass produced regular stuff. I almost walked out of the store without buying anything so I grabbed some tea candles before I left (like 48 or so). read more

Your customer service line is a joke. No communications, just a big run around. I'm not even going to try to find a store. Hope someone sees this that cares about there company. read more

Typical IKEA- the one distinction that I appreciate compared to the two Chicago stores is that heading straight to the "Marketplace" on the main level can save you a good deal of time and annoyance by avoiding the displays of kitchens and rooms on the second floor. read more

Rediculous lines. Don't even think of returning something. Skip the lamps, poorly made.

I love IKEA (well, except for the occasional mis-drilled product or missing part) but I have not been back in about eight months and will not be going back any time soon. I've had too many times where I had to go back two or three times in one weekend and the most recent time was the most offensive. I wanted an item and there were none left on the shelves. I went in search of an employee and had to go three departments away. After looking up the item on the computer I was told that since it said there were items in the store according to the computer (who knows where they might've gone to, or maybe they had been stolen and inventory was woefully incorrect) that IKEA would not get me what I wanted from the warehouse, even though there was supposedly inventory. That's some great customer service. Update: after boycotting IKEA for a year and a half I decided to try again. It was later in the evening and slow yet none of the tables in the eating area downstairs were clean (and only one person was sitting in the dining area). Then they closed the pop machine for "cleaning" before I could get a refill. They couldn't wait fifteen minutes until closing?? There were still people standing in line to buy food! Also there were random packs of items from the market area in the store with no labels or prices but then those items were not in the market area where they should have been. Even though it wasn't that busy there were long lines in the market area and they didn't open any other registers. Then a couple days later we went for the Midsummer Smörgåsbord. Sadly I was not impressed. The fish seemed like it had been sitting out all night so the stuff that should have been cold was room temperature which make it gross. They apparently had a cash bar but closed it as soon as the 7:30 seating started. Also there were some other "family" activities that they closed. Those should have been advertised with their times if they were to close early. The service was also non-exisitent and again, even though there were very few people sitting down it still took the staff forever to finish cleaning from the previous seating. At this point we had watched for an hour while they did not clean tables. And they seemed to have plenty of staff who were not in any hurry. There's so much more but I'll stop now because it's just not worth it. read more

A nice place for lunch and finding affordable household items. Weekends can be crowded with the MOA across the street.

The worst customer service. I ordered an item to my office. 4 our the 5 boxes came. After one hour on hold. Talked to someone who told me that they could ship it out in 10 to 14 business days or I could have someone pick it up. Got someone to pick it up. They need to drive from Little Canada to Bloomington to Forest Lake and back. IKEA's idea if compensation is to drop the delivery fee and give me a $50 gift card. This was after I said dropping the delivery fee was not enough. Then I was told they couldn't do anything else because I was choosing to pick up the item. So my choice is to wait 2 to3 weeks for the box (and they would sent two boxes since it was a 2 box set and I would need to be there for the delivery and be sure they only left the box I needed and not both boxes. This is because if they don't do it that way the delivery might get mixed up) or pick it up. Not a choice. The manager said it could be less than 2 weeks but he couldn't he sure. Never shopping there again. read more

Truly horrendous customer service. Consistently. Our favorite experience had to be when a young woman asked us to move our twin toddlers out of their carts (the ones the bags attach to) and transfer them to the other style of carts because "they don't like the bags to go into the parking lot". We asked where the other carts were, she brought us one, (again, we have twins) and then rolled her eyes when we requested one that didn't have a broken seatbelt. I have been to IKEA up and down the west coast. Perhaps they need more training here in the midwest to understand that paying customers with children should trump their concern over their yellow plastic bags being in the parking lot. read more

While browsing and shopping at this IKEA is enjoyable the checkout lines are ridiculous. We went on a Monday, it was not busy at all and yet we waited in the checkout line for 45 minutes. They only had 3 lanes open. It was ridiculous. I will think twice about shopping at that IKEA if that's how the lines are. read more

Prepare to stand in line for over 30 minutes when checking out as they usually only have a few tills open.