Mike was a Fantastic help finding flys and very knowledgeable/helpful finding fishing in the area…read more Will be back soon!

Came here for a very specific item that I saw on clearance on the website. I drove to this location…read morebecause it said the item was still in stock here. I wanted to see it physically before purchasing so instead of making the order online, I drove here to check it out first. This is a nice store. It'sneat and well organized and there are a lot of employees working. I spoke with four different employees but unfortunately they were unable to find the item even though I showed them that it was listed as in stock in the store. They explained that sometimes the inventories are not correct and did seem to make a good effort to locate the item for me. I'm disappointed that I couldn't find the item that I wanted, but this store is nice and I would definitely come back here. The employees are some of the most friendly and helpful I've encountered recently.

ZERO STARS - Terrible, time consuming and difficult experience…read more Spoke with 3 different agents. I purchased a camp chef table and when I finally got to go camping to use it there were no legs and no windscreen. This was a birthday present I never got to use until last weekend so it was never opened. My fault. However, I'm told that there is nothing they can do. It's been more than 30 days. No swapping it out. No replacing of the missing legs and windscreen, nothing. I essentially paid full price and got 1/3 the item. Totally useless! I WILL NEVER SHOP AT A SPORTSMAN'S WAREHOUSE AGAIN. I will also add that this is not the first issue I have had with ordering something online and not getting what I paid for with them. NEVER AGAIN!

The crew at BRF are helpful, knowledgeable, & courteous. They know the local waters well, & make…read moreevery effort to make it a pleasant day when out on the water. The guides make every attempt to help you catch fish, Cam, the owner, born & raised in West Yellowstone...Is one of the best guides I have fished with over the many years I have been fly fishing, & you will not find a more patient & hard working individual in sport we all love!!

Very informative great knowledge of the rivers in the park. Fairly priced for a tourist town.read more

Fantastic experience, I reached out literally last minute and they found a guide for my husband (on…read moreLabor Day weekend!). He fished the Salt River, caught several cutthroat and good sized white fish. The guide, Zack, was great as well. Highly recommend!

Rhett Bain is a top-notch business owner and a great person to connect with when booking a fishing…read moretrip in Star Valley or Jackson, Wyoming. He gave us personal attention and took care of every detail to ensure we had the best possible experience with his professional guide Jared Stabb (best match ever!) while fly fishing on the Salt River.

Be careful when reviewing items online. If they say you must pick it up in store, it doesn't mean…read morethey have it. And they won't let you order either! Their website can be very misleading and frustrating. It is certainly something they could make more clear when you are looking to purchase any of the items they have. They should let you know which of their stores get preference. It is not Idaho Falls!

I had the best experience in Al's this week. It was my first time in and I was immediately…read moreapproached by multiple employees asking if I needed any help. I was able to purchase a kayak for my husband so fast! I had two gentleman helping me get it in my car and they worked so hard to make sure I was able to get this home. Grant Wood specifically made this purchase so easy and he was beyond helpful. I hope he gets the recognition he deserves for being an employee that goes above and beyond for his customers. We will 1000% be back! Al's truly beats any other sporting goods store we've ever been in.

I have been treated poorly several times in my life as I'm sure everybody else has. However, today…read moreat about 5:20 5:15 was the first time I'd ever been treated like s*** at Cal ranch in Rexburg. The girl they have billing people out. Shouldn't be doing anything when it comes to customers. She didn't count my change back. She just handed it to me. Didn't say thank you didn't say nothing. So I said thank you and she's like yeah sure. What's the deal with that? The last time I checked we pay her wages by doing business there and if she don't like dealing with customers then she should probably find a different job. I make random trips to Salmon every month and so I think I'll just start doing my shopping at Murdoch's they are always kind and say thank you for coming in ask how your day is going ask if you need any help with anything else and they actually count your change back to you correctly instead of just handing it to you and letting you do your own counting.

This store has absolutely everything you could think of and didn't know you needed! We were…read morevisiting on a trip from California and wanted to look at some of the handguns that they had ( the ones we can not get in CA. Their selection did not disappoint, made us quite jealous of your free state). We also ended up looking at some of the Carhart clothing and bringing some back to CA with us.

Well, to start off with I'm not a flyfisherman. I'm used to catching marlin, big tuna and…read moreyellowtail on the west coast of the United States. My wife and I have been traveling for the last two years and were in West Yellowstone for a week and we'll be in Idaho for a month. I decided to try fly fishing. Bryant was incredible. He didn't try to upsell me, he sold me exactly what I needed to start off for my first time fly fishing. The service was incredible, he showed me the right flies to use and told me the places to go to use them. He even took me across the street for a half an hour to show me how to use the fly rod. I highly recommend this place, five stars definitely! #itsavagabondlife Ps. I caught my first trout on a fly line today, what a rush!

Service was nice. Bought a fly rod and they took me over to a field and gave me a lesson on how to…read morecast. They were even gave me a fly for free.

I needed some shoes and this place was recommended by a different store that didn't have the…read moreselection I was looking for. Luckily, for me, I didn't have to shop any more after this because JD High Country Outfitters had a large selection of women's shoes and I found two pairs I actually liked a lot. I thought the pricing was fair for the area and the high end nature of the shoes. I bought a pair of Sorrel waterproof sneakers for $120. They were marked up about $35 more than Sorrel's website which is about normal for retailers like this. The only real problem I had was with the service here. I tried my best to not get mad but I was fuming by the end of this experience. I'll try to give them some grace and say that maybe I wasn't forward enough in pushing other people out of the way to get them to bring me shoes from downstairs but a place with great customer service wouldn't need that. I also can say well, they were young men, who didn't seem to care about their jobs but again, why work here if you don't want to help people.

Well, what can I say more about JD High Country Outfitters!!!…read moreI was walking around Jackson, trying not to buy anything which I did a great job of and not even eating in the restaurants. I really saved a lot of money keeping it simple because I only came here to camp,fish and hike anyway. But when I saw JD high country outfitters, I had to walk in because I love stores that cater to the hiking, fishing, camping outdoors supplies. As soon as I walked in the young man behind the counter was very smart. He said hey we're having a half off sale on socks. And I was looking for sox specifically. I passed so many stores in Jackson that had little cheap souvenir socks all charging around the same price $12-$14 and the really good socks were more but not that special and all the same . When I walked in here, they had the wonderful brand that I bought before which is a good hiking brand, thick well-made socks made in the USA thank goodness and they were HALF PRICE!!! I proceeded to buy eight pairs of socks. It was totally worth it. I couldn't believe I was so lucky to find them. I will be stocked up forever with good quality socks. In the winter, I wear pure wool socks that I knit myself but the rest of the year and for hiking, I use good well-made quality hiking socks, which they had. I also want to mention that the store was stocked. It was in excellent condition and they had high end items, beautiful items that I buy here and there as I can afford them, but so worth it. Upstairs, they had a whole gun store with ammunition, binoculars, knives and fishing rods, and all sorts of fishing and hunting supply. Downstairs they had your typical camp and hike items. They even had a rack of Patagonia jackets on sale which I could not believe. I just knew I could not buy more stuff right now. And I had two jackets But they had $200 Patagonia jackets marked off 30% to 70%. I also want to give out a shout to the really nice lady that was working in the shoe department who had I believe short strawberry blonde hair she was so nice and she helped me with the socks while she was helping people with shoes and sandals. She is a benefit to have you always want great employees like that and I want to just say that her and the guy behind the counter in the front were really great. I think the guy behind the counter in the front was brunette and very helpful. Lastly, I love the large paper bag that they gave me with their insignia on it. It's so well-made. I am now using it to store my early winter kitling next to my fireplace here in Oregon. Thanks for being such a great store. I really enjoyed my visit there.

Customer service was top notch, the rod I got worked like a charm…read more Won't be my last time getting something from them!

Ordered the Teton zoom for my upcoming river trip, tracked the shipment, claimed it was delivered,…read morebut received nothing. Been emailing back and forth with customer service and they want me to do all their follow up work for them. Meanwhile I missed the fishing trip, I'm out a rod, and I need to miss work to go run the gambit with the post office. Needless to say haven't received anymore emails from tenkara. DONT ORDER HERE. If your product is not delivered you're totally screwed and tenkara rods doesn't seem to care. Received reimbursement. Shouldn't have come to all that. Poor customer service. No ownership of the problem.

VERY POSITIVE EXPERIENCE!!!…read more Although Orvis is a corporate entity, they seem to excel at attracting local talent with superior customer service skills. This is certainly the case with Andrea. She took the time to do a knowledge transfer regarding the nearby waters and walked me through selecting flies whilst patiently answering my questions regarding techniques. An unfortunate event abruptly ended my trip and I left Wyoming having never wetted the line. Andrea's professionalism was a bright spot in my visit and I'll be sure to return to this Orvis when I get back to Jackson.

Andrea and Casey are the best!! They switched a reel from left to right, replaced a broken tip and…read moregave us some real good local knowledge!! Go see them!!!