Pretty sad experience. Volume was very low and I could eventually see why. I went with the Spicy Poblano Benedict, which sounded good as I enjoy spicy dishes. Not only was it not at all spicy, but the eggs were overcooked and the meat was basically flavorless. The service was fair but not great. At the end of the day, it's IHOP, so you sorta know what you're getting, but I would recommend another location. read more

I am updating my review after visiting this particular restaurant multiple times. Each time I have gone recently their air conditioning is barely working and apparently it seems like they're not planning to fix it! In the summer, it is very uncomfortable. Sometimes the service is good with a particular waitress. But it seems like they always have new people, and this last time I was in almost all the tables were dirty in the area that they were serving in. The food is generally fine and consistent, but their prices are outrageous. With tip I paid almost $49 for two breakfasts and one beverage. In contrast, my husband and I visited First Watch and with tip paid $28. Most likely I will not be visiting again, the only reason I've gone back is because my oldest granddaughter lives nearby and she needs me there for our monthly dinner. read more

Wow... what can I say nice about this place? Um... The food was ok, I guess... and was at least what I ordered. Ok, to be fair, IHOP food is almost never something to write home about. But, some days it has more flavour than others. Can't even explain why. Maybe one of the other readers can but I cannot. Why so few stars... that is simple. The restaurant was a mess to begin with. The guy seating us quickly wiped off a table and got us in seats as quickly and politely as he could (this gained them the 2 stars vs 1). As he walked over to inform the waitress that we had been seated in her section she decided to argue with him. Then went back to standing in the PACK of wait staff that was just standing and not assisting tables. After a few minutes, she walked over while texting on her phone. And took our order. Very simple off-of-the-menu items with an Orange Juice and a Coffee. 10 minutes later OJ and a coffee cup showed up. (No coffee in the cup). She left to get the coffee carafe (assuming here) and showed back up with our food 10 minutes later. Indicated that I still didn't have coffee and got an eye roll. At this point, I am angry and want to pay the bill and leave. Food is here but no toppings, sauces, etc... and no coffee! And of course, I am burdening this waitress by asking her to do her job. Who instead of getting me coffee, walked over to talk with the other waitstaff who was standing in a clump again. I am watching tables flag people down to get stuff. The poor kid who was running the front desk had been cleaning a table nearby and quickly ran to get the coffee and hot sauce for us. We ate quickly... and as soon as done paid the bill with a 2-cent tip... then walked over and in front of the waitress pushed a $10 bill into the hand of the kid that sat us and thanked him for taking care of us. On the way out I could hear our waitress comment on how rude we were. Doubt she will last long in the service industry. Is this a bad experience at a restaurant... well yes. Is this the restaurant's fault? Yes, I believe it is. During this time I did not see a member of management at all. I do not know the reason... but there was no coaching as to how to treat customers and no follow-through. This is not the first time that this location has let me down. It will however be the last. There are other options not far away... so they can get by business from now on. read more

IHOP is IHOP, so you can generally assume what you're getting in to before you go. This location is moderately clean, but generally understaffed, which is pretty common anymore. It also smells a little weird, sewer gas and grease traps maybe? I like this location for my one time a year chicken fried steak and eggs calorie extravaganza. It's always crispy and delicious, with great gravy and perfect eggs. Service can vary, but usually good. The owner, maybe manager was exceptionally rude to me a few years ago, but I have let that go in order to get my fix. All in all, decent and you get what you expect from an IHOP. read more

Avoid this IHOP location at all costs. When my group first walked in, it smelled like a combination of sewer and bleach, which is a food safety violation. The health department needs to shut this place down. The inside appears to not have been updated or maintained in over 20 years. On the other hand, the food was alright. It took a long time to get drinks and food even though it was not busy. I recommend that you go to a local breakfast joint instead of IHOP since you will get better food and overall experience that way. read more

IHOP - Country Fried Steak & Eggs, Hash Browns, Pork Sausage Links, New Buttermilk Biscuit, Cinn-A-Stack Pancakes - Breakfast & Brunch Near Me - Shawnee, Kansas

How is this place still on business? The hostess makes it know she doesn't care. Cooks could giveca crap. My eggs with cheese had cheese thrown on top. French toast ice cold. Hashbrowns burnt on top and raw in middle. Sausage links ice cold and incinerated. I had better MRE's in the army. read more

If it's possible, this review will be completed with 0 stars. It must certainly does not rate any. He got a late night urge to go out. Very few places are available so you would think any and all business would be appreciated. Here goes.. First off, grossly understaffed. It's Friday and whoever did the scheduling, didn't plan well. Should have more than one server. I realize you have a hiring sign, but still. We watched a table leave because due to lack of service. Prices are now sky high because of our economy so you had best not waste your product with poor preparation. You ultimately serve bad food and make unhappy customers. The steak omelet was inedible. The hash browns within the omelet were so over cooked that he likened it to chewing on plastic (see photos). We paid, we left. Not going back read more

IHOP - Steak omelet - Breakfast & Brunch Near Me - Shawnee, Kansas

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Went here for breakfast today and I was really surprised. I never want IHOP and never crave it but had been recently. So I went with my mom during the week and not only was our meal delicious, but our server was fantastic. Our server was attentive, quick, and did an excellent job. The food took a little longer to be ready then we expected considering how slow the restaurant was, so that would be our only minor complaint. The food itself was definitely worth the wait, as we went with the strawberry cheesecake waffle combo. The waffle was crispy and fluffy. The eggs, sausage, and hashbrowns were also cooked perfectly. I have been going to this specific IHOP since I was younger but it had been a long time since I visited here. So overall, I was pleasantly surprised with our meal and would definitely come back soon, read more

IHOP - Breakfast & Brunch Near Me - Shawnee, Kansas

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Fish was awful, service stunk, coffee was tar, fries were undercooked. This place has taken a deep dive into nono land! The quality of food is just awful. We got the $9 burger/fries/drink deal and got charged for drinks anyway. The fish made me ill and the cream for my coffee was curdled. I wish I had my $45 back!!!! Server came to table and asked hubby to "drink that so I can give you a refill." Rather than just setting it down for him to drink at his leisure. We are no longer going to this location. Terrible food, terrible service = not coming back. read more

Stay far, far away from this IHOP. They just remodeled and it is filthy, dirty, gross and disgusting. One server. One bus person. Two cooks, yelling things at each other in the kitchen. What a dreadful experience. All we wanted was a pancake. Never again. Yuck! read more

They didn't even greet us when we walked in, they weren't busy, they had staff, they just decided to be oblivious. They noticed us only after we told a family that walked in that we had been waiting for 20-25 mins without being greeted or sat. They said just one second and proceeded to make us wait another 10 mins. pure oblivious and incompetent at their jobs, considering tables still hadnt been cleaned either. read more

i dont understand why such low reviews of this place. We ordered breakfast. I want my eggs cooked just right-over easy with dry toast. most places I get overcooked eggs and buttered toast. Our order was cooked perfect. Our server was a young man-very polite and patient. restaurant was clean. we will go there again read more

Really IHOP!! You served subpar breakfast and charged me over $45 for two people to eat that breakfast. Your steak tips tasted like 2 day old steak that I cooked at home and reheated. Ashley, our server was great and very nice, but your food for $45 I'm having a hard time with. I won't be back! I'm giving 2 stars because of Ashley! read more

I like IHOP occasionally for my "comfort food fix", and this location has never disappointed. The servers are well trained, friendly, and informative, and the food comes out very quickly. I love the variety in their menu, but I like to keep things simple with eggs and pancakes mostly. The employees are also extremely accommodating when requesting items like crispy hash browns, and egg beaters. There are no frills here, but the restaurant is always clean, and the tables are consistently well stocked with supplies including four different varieties of syrup. Tonight's "breakfast for dinner" was another slam dunk for this IHOP location. Delish! read more

For starters... we waited about 30 minutes for our food and we were the only people in the restaurant. It smelled horrible. My bananas on my French toast were SOUR. our waitress stood over at us literally the whole time. We waited for about 20-25 minutes and our waitress told us the waffle machine wasn't on. Would not recommend. read more

If I could I would give 0...I tried to be as understanding as possible as someone who worked as a waitress for years, however this service was beyond horrible. There as no sign of hospitality, organization, knowledge of the menu or common courtesy. Only to make things worse was the clear sight of filthy floors that look to have never been cleaned. I don't know who manages/owns this location but I'd be embarrassed. read more

The one in Olathe was really nice- our waitress at least made the experience the best. The promotion for kids eat free was nice and our waitress made it special for our daughter. Otherwise bathrooms were okay- not the best - and the food is subpar. read more

I ordered an egg white veggie omelet with fruit, toast side and coffee. Price $28 before tip. way over priced! Fruit was old too.

Came here on Christmas, worst mistake. It was not busy AT ALL! We sat for at least 30 mins tables around us never got cleaned they were filthy. When the waitress brought drinks, my mug was very sticky on the handle and when I asked for another she stated "we don't have any clean mugs can I bring u a smaller one". I agreed and the next one she brought me had lipstick on it! My husband and I requested to cancel our order figuring that the tables and cups were dirty so the plates would be as well. The waitress was hesitant and made it seem as if she needed permission to cancel even though we told her the place was gross and we weren't feeling comfortable. GROSS GROSS GROSS! read more

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The women's bathroom is revolting. It appears to has feces on the walls, door latch and floor, along with snot. So sickening I considered walking out on my food order . The carpets are grease and filth saturated. Behind the partition to the kitchen looks dirty and unorganized. read more

It was horrible we waited for like one hour for the food and the waiter was giving me bad vibes after that the waiter said that they were caught up in the kitchen when the food arrived the food was cold it was not good the plates were dirty like if they didn't wash them I'm never going there again in my life read more

I hop is a late night tradition Huge portions. Sometimes strange service (late night) Usually some wild clientele. Food is good for what it is. But this particular night food was spot on and are server amy was beyond fantastic. She had at least 6 tables 1 being a group of 8. She flew around and didnt miss a beat. Fast. Friendly. Memorized every order throughout. PRE BUSSED. Refills at half glass or before. Great all around service from start to finish! read more

IHOP - Breakfast & Brunch Near Me - Shawnee, Kansas

I did not receive my side with my meal and I did not get a refill for a long time. My burger had barely any BBQ sauce on it and was very dry. This place just needs some touch ups and it's fines read more

The restaurant needs some updates, but the food was good. We had to wait a while for our food because we had a party of five and they brought everything out at the same time. read more

This place is filthy. They need to deep clean it. Our coffee cup had lipstick on it. Our coffee pot was served to us empty, just enough for one cup each so this means it was served full and fresh to a different set of people. Our table was gross and dirty when we sat down at it we had to ask to have it wiped again. I had to get us ketchup and tobasco off another table. The warm syrup container also filthy. The coffee pot was filthy. I will never here again. From where we were sitting I watched out waiter go to the bathroom and when another waitress brought our good I was very greatful, I want to bet you he didn't wash his hands. Thus IHOP needs to get it together. I actually worked here about 8 years ago and my god it has gone wayyyyy down hill As for the staff.....This IHOP has the trashiest looking staff I have ever seen. The girl at the cash register probably weighs a good 375-400 pounds and she's standing there drinking Gatorade as though she us dehydrated. Disgusting. read more

IHOP - Breakfast & Brunch Near Me - Shawnee, Kansas

Out of all the IHOP chains I've visited this was probably the worst one I've been to. I try to never write a negative review but my service was horrible and so was my food. The veggie egg white omelette I had was the smallest omelette ever, it still had crust around it from being cooked to long, my greens were half burnt. It wasn't even busy at the time so I don't understand why my food and service was like this. read more

IHOP - Veggie Egg white omelette - Breakfast & Brunch Near Me - Shawnee, Kansas

Stopped in for the first time here at this location and Shawnee. The atmosphere was mediocre. The waitress was friendly. However, I ordered that Colorado omelette with a three stack of pancakes. The meat taste like it was left over and sat out in the open cooler for three days. The pancakes fell apart, and the prices were totally outrageous. My spouse ordered the steak tip breakfast with hashbrowns and a stack of cakes. He ordered one extra egg and I got a tea and he got a coffee. When we received our ticket we about passed out. It was $45.16 for breakfast. Totally ridiculous and totally overpriced. Needless to say I would not recommend this restaurant due to the prices. It is robbery! We will find another breakfast nook in the future. read more

Recently had breakfast here. The restaurant was nasty, bathroom was filthy. Spent forty two dollars, way overpriced. Will not be returning again read more

I went with my daughter we were eating and from the bottom of the table a cockroach came out i stan up right away pay my ticket and left, never coming back i pay the ticket cause i didn't want them to say that i wanted a free meal by the way the waitress was very nice not her fault. The manager said " that happen cause we had the pest control guy working in here we been having that issue maybe that's why you saw the cockroach read more

Real' good food, standard ihop fare, and a really kind waitstaff. Our server, Brittany, was sweet as can be on a dreary day. A real Goldilocks kind of professional who was neither too attentive nor too distant. My girlfriend and I come by regularly since we moved to Shawnee, and every time it hits the spot. All you can eat pancakes, omelets, more sausages than you can shake a stick at. read more

While I could appreciate that this was the only place opened during Christmas around my place, very much disappointed with everything about this place. The tables were messy, unclean, staff weren't helpful and the food wasn't up to any standard. This is my first time and I have ordered Pancakes. Just the regular 3 pancakes menu. They were doughy and partially uncooked and it didn't taste good. Not sure how other dishes were but pancakes are surely not a favorite. Wouldn't visit again! read more

IHOP - Breakfast & Brunch Near Me - Shawnee, Kansas

Not sure if they are short staffed but if they are they should diffidently consider have a few extra people on Sunday. It took a while for us to get our food, coffee was cold, waited about another 15 minutes just to pay our bill. Food is ok but not worth the wait for it. read more

WE WILL NEVER BE BACK AGAIN!!!! We were in the middle of our meal after it took way too long to get our food and from behind the syrups we see a giant full grown COCKROACH! I kid you not! We all jumped up and asked for the manager which then took what seemed like 5 minutes to get him to come out and kill the thing. He offered to remake our food but honestly if there are roaches in the dining room then there is probably roaches in the kitchen. Know what I mean? He comped the meal but like I said before WE WILL NEVER BE BACK. read more

THIS PLACE SUCKS.....They dilute the coffee, the milk, the tea and I think they dilute the water. This IHOP IS THE WORST.. COLD FOOD BAD SERVICE. BUGS on the carpet. This place needs to be shut down. I few foreigners own this place and don't care about Americans, they told me. I will never go back. And you supposed to go to a place to eat that's warm. And they are so cheap they didn't want to turn on the heat. Good bye... And farewell read more

Food is great. This location in particular always seems understaffed. The service is always mediocre at best. Tonight we were waited on by some kid. Who was very poorly trained may I add. Normally, I am not the type of person to complain about service unless it gets to a certain point. The waitress that sat us took our drink order, and said someone would be right with us. It took over ten minutes for anyone to come by and get our order. Then it took another 30 minutes to get our food out. It was 10pm. There were only two other tables besides us in the whole restaurant. Our waiter took our order and we never saw him again. He never came back. Instead another woman, who I believe was the manager began taking care of his tables. We never got an apology for the wait on our food or the poor service we received. The only reason we frequent this location is because it's close to home and the food is what it is. However, it will be a while before we go back... If we ever do. read more

A surprisingly long time to be seat and a unenjoyable dining experience IHOP has slowly become a disappointment. May this come in not receiving water for 45 minutes or repeated hairs in our food. We've lived long enough to see a fall from grace. read more

Never Eat Here! This is an absolutely disgusting location. The food was undercooked. The table was still dirty. The coffee cup that my husband received had lipstick on it. It was bad. The only good thing about this IHOP was the waiter. He was helpful and fixed most problems. read more

We're on a waitlist for a party of four when the restaurant was practically empty, waitress was quite rude/demeaning. None of the food was brought out correct and we were never given waters. The chicken strips were like chicken fillets and we have counted 3 hairs in our food so far. Asked for mustard and was never given it. #internationalhaironpancake read more

Puke city, many hairs found bad service and black chicken. My day is ruined and my disappointment is immeasurable

IHOP at it's best is decent breakfast food. Nothing fancy or unique but it gets the job done. This location is a claustrophobes mild nightmare. There is no airflow in there and there just isn't enough room for the traffic they try to allow flow through. I avoid this location, except for carry out when a cheap omelette that will keep me full for 10 hours sounds good. Not to mention the omelettes come with pancakes. This appeals to my gluttonous side, but I really never want to be in there. read more