Stopped by Shake Shack at JFK Airport before my flight back to AUS. Funny story, I used to wait…read moreover 3 hours to get a Shake Shack burger at Madison Square Park back when there were only 2 Shake Shack locations. Now you can conveniently order a burger in no time from a location in the airport. You place your food order from a touch screen kiosk. You can also watch your order being prepared by employees in the kitchen. This location has the typical Shake Shack vibe and flair. I ordered the single-patty ShackBurger, a made-to-order quarter pound patty of 100% Angus beef with American cheese, lettuce, tomato, onion and ShackSauce on a toasted potato bun. The burger really hit the spot before a flight. The burger was juicy, well-seasoned, and made fresh, with the perfect balance of sauce, cheese, and bun. Simple, classic, and satisfying. For an airport location, the quality held up surprisingly well. Service was a bit slow but everything came out hot and neatly put together. Prices are a bit higher at the airport, but the consistency and flavor made it worth it. Solid choice if you're craving a reliable burger at JFK and want something familiar and filling before takeoff.

I didn't have time to make a sandwich, and thought that GF items would be limited in the airport…read more My absolute favorite fries are crinkle fries! Idk exactly why. Perhaps they're evocative of my childhood and youth, when every diner and burger joint served them. So I headed to Shake Shack for some lovely delicious fries. Ordering is a pain. You use a kiosk. No live people. I had gotten a bottle of water. The screen said to "scan" any other items. There is no barcode and no scanner. After saying three or four times that I couldn't scan the water, someone came over. You have to page through the menu. Ugh. Paid, typed in my name, and waited. And waited. Finally, my name was called, and I got my fries and some napkins. I sat I a lounge chair right across from Shake Shack, and.....the fries were cold. Terrible, awful, crushing disappointment. I so rarely eat fries these days. I was anticipating hot, golden, lovely crispy fries. I got lukewarm semi-limp mostly underdone fries. A sad, sad feeling. There's no seating at Shake Shack, but you can sit at a gate or take your food with you. Employees were working very hard, so it's strange that my fries were cold. I picked them up right away when my name was called. I probably won't come back, if I am in this terminal another time.

Jackie was exceptional. She made me feel at hm. And her…read morespeed of service and hospitality were amazing. Thank u again.

My husband and I stopped at Boulton and Watt for lunch and we were pleasantly surprised by the food…read moreand the service. I had the chicken and avocado club. It was large, hot and very tasty. My husband had the chicken parm which he thoroughly enjoyed. The manager, Granville, and waitress Nicha were extremely personable. I highly recommend this restaurant if you're at JFK airport.

This little restaurant is at one end of the Delta terminal, close by my departure gate. The seating…read morearea was around the glass wall overlooking the Delta gate. The server was very nice. The oversized classic burger was served with lettuce pickles and onions and a delicious sauce. The side of chips was warm and crispy.

Good good, service good but I was surprised with a small 'Emp Benefit' charge on the bill…read more Don't nickel and dime me.

Not all lounges are made equal, and the Sapphire lounge at JFK sits in the same class as Centurion…read moreand Capital One's new lounge. You can debate the nuances of each-- Centurion's food is better, Capital One's is larger and has a cheese monger, Ess a Bagel, and better cocktails. But compared to the sort of lounges that don't have their own bathrooms and offer nothing more than some bananas and cereal, you really could do worse. The Sapphire lounge in LGA is larger and prettier, but they pretty much offer the same amenities. The bathrooms have been clean every time I've visited, save for one time. The menu isn't vast but there's a little buffet station with fresh fruit and hot food, as well as a made to order menu with full sized portions. Sometimes the food has been quick, and other times it has taken a while, so you really should give yourself some buffer time if you're trying to get something from the made to order menu. The food is fine. I've visited enough times to say that the folks who work here have been so warm and nice each time, checking in and asking guests how they're doing. Garbage is cleaned up immediately, so it's a pretty well oiled machine in there. You can bring up to 2 guests and any additional guests cost just $27 more, which I'd say it's worth it, particularly if you have a long layover and will have a couple of drinks.

Under the level of the Chase lounge in LGA, but in the same tier, I'd say. The buffet food is…read morecurated and good (the chicken thighs in the mushroom sauce was my favorite). I'm not a big fan of the cocktails, but perhaps I haven't found the one that I like yet (I had a whiskey drink that I can't pronounce that was just alright). There was a waitlist when I went, but they were handing out free snacks when you went to register.

I was in JFK airport catching a flight to Puerto Rico. I was really hungry so my cousin & me…read moredecided to try this restaurant. We wanted a waitress & to dine in. This was one of the few places that had those options. I ordered a chicken parm sandwich w/ the marinara sauce on the side. It wasn't too bad. I feel like the chicken cutlet needed more flavor & was a little dry. It was pretty pricey as well. The marinara sauce had way too many onions for my liking. My cousin ordered a meatball sub & garlic bread for the table. The garlic bread was descent but a really small portion for the price. We waited a little bit for our food to come out .The waitress was very attentive & super friendly. Her name was Veronica. Kudos to Veronica for her awesome service! Thank you!

I was very surprised that the food here was actually bearable, but was turned off slightly by…read morehaving to pay for your food before you even receive it. While this place is nothing special, the food was pretty okay. The mozzarella cheese they serve here is fantastic. EDIT: I noticed that the owner only replies to positive reviews of this restaurant. Is there any sort of reconciliation for people with negative experiences?? Please let me know by messaging me here

Grabbed a table here and ordered breakfast while waiting for flight at terminal 5. The breakfast…read morewas tasteless! Egg whites were bland and soggy, the potatoes were dry and the toast tasted like cardboard. Definitely not worth the $25! A waste of money, I took a couple bites, realized how awful it was and then decided not to continue eating.. The service was great however! Lovely and friendly staff members! But they definitely need to hire a new cook!!

Paid cash for small draft beer and the bartender hands me an iPad and says it's $22…read more BECAUSE they have it automatically set to 18% tip. I'm having a quick one drink before I board my plane. I'll throw you a dollar or 2, but not 18% just because. You didn't do anything other than pour a beer. I know prices are inflated in an airport but $20 for a local tap pint is ridiculous

I got new headphones and had my AirPods on me as well for my flight from LA…read more.. We went to the sky club to grab a quick bite and I got the "AirPods" left behind. I asked if there was a way to check if there was a way to check if they were found...sure enough they were. Duani went above and beyond getting them for me!

I think that this Delta Sky Club is superior to the other one in LGA. It's a bit more removed from…read morethe other gates, which is why I think it stays better stocked and less busy. The bar is spacious, the food is always well stocked and I can always get a seat here no matter what time of day or night I'm flying out. Food options are also pretty robust, you have your standard breakfast foods but also full cheese and meat plates, lots of fresh fruit, pastries, etc. Bartenders here are friendly and make solid drinks. The coffee machine here is never broken, and I appreciate the glassware always being stocked and clean here. I like that there's usually more than one option for spa water here. If you have the choice between Sky Clubs, I'd go with this one.

First class all the way. Dining experience, atmosphere, cocktails all on point. Steal Tartare,…read moreSteak Frites, Brooklyn Stonewall Ipa, Willamette Valley Pinot Noir. Lovely service. Showers also.

The best lounge I've ever been! Wonderful ambience with nice fire place, a great bar, and sit down…read more'restaurant' where you get to pick whatever you want. The service is on point. All of the staff is super attentive and friendly. You'll be lucky if you get Rodriguez and Rohiud. Food is good with great attention to detail. 10 out of 10!

Waiting at Delta airlines in JFK in terminal 4, between gates A9-A21 we found this cute…read morerestaurant/bar. The food, customer service & atmosphere was chill.. If you have plenty of time for a sit down meal, I highly recommend this spot. Both the sandwich/salad combo and the flatbread were outstanding. The flatbread was something else. It had this chili honey glaze drizzled on top that just made the flatbread pop. We loved it.

Stopped by this pizza bar at the airport on my way out and honestly loved it! I tried their Coney…read moreMerman IPA and it was so good, super refreshing for an airport drink. I also got the hot honey pepperoni pizza and it was delicious. The toppings and flavors were perfect, and the flatbread style made it even better. I sat at the bar and the bartender was really nice. There was plenty of space and charging spots, which is always a win when you're traveling. I even met a sweet lady who let me borrow her charger. Her husband retired from my job, small world! They also had some unique drink options, like the Shadow Hunter (with Woodford Reserve bourbon) and a Spicy Cider with Wheatley Vodka. Really cool spot to grab a drink and good food before a flight.

I had the good fortune to visit Delta One Lounge in JFK several times and this is my honest…read moreopinion. Pros: Services are far superior than many A1 lounges that I have been to unless you're flying La Premiere by Air France. Other than that it was way better than Emirates itself and I an Emirates Platinum Member I must admit this. The decor feels like vintage dinner with a modern touch, it's almost like old Hollywood glamour. Many dishes are made a la carte, a true definition of fine dining. Several Chefs and Sous Chef are eager to cook you whatever you want with a smile. There are several seating areas that you can use to enjoy your delicious 5 course meals and drinks. Who can forget the quiet room with several 0 gravity chairs for a relaxing massage before your flight. Everyone was beyond polite and attentive. Honestly, this lounge makes both the AMEX & regular DL lounges feel very basic. I was pleasantly surprised. The experience is far better & above what you will experience in the cabin. Once you come you will have no desire to leave. It's therapeutic & magical. There's something for everyone there. Most importantly it's never as crowded as the regular lounge. Cons: Although everyone is super friendly and attentive. It almost feels like disingenuous & rehearsed. Everyone is repeating the same lines as if they were told what to say which caused me to question and or doubt that they really felt that way. This experience never gets old, it's like adrenaline rushing through your veins, it takes you so high that every time you get on the actual flight DL one cabin, you feel a sense of disappointment. Overall, I never want my flight to be canceled delayed so badly when I am in this lounge. The attention to detail is world class and mastered by the most hardworking patrons. It's truly the 4 seasons of ALL US Airlines lounges. Just when I thought they couldn't compete with Emirates and/or Qatar, DL one lounge surpasses them. It's the only reason why I never regretted paying premium for DL one seat. I just wish that level of service continues in the cabin.

My expectations might have been too high based on the reviews here. We started with a meal at the…read moreBrasserie. We were seated right away and got our wine fairly quickly. After that things fell apart a bit, with the server bringing one of us the wrong starter followed by a long wait for the correct one. Wine service also largely disappeared, though there were plenty of places outside the restaurant to get drinks. The food on the buffet looked and sounded delicious but suffered from sitting out too long. The food was certainly a step way up from the usual Delta Lounge, but I would in no way compare it to a good fine dining restaurant on the outside. Highlights were the massage chairs and facials. The process for signing up is confusing and the wait can be long if you come at the wrong time, but if you have enough time it's definitely worth it. Other than that, it was reminiscent of a Centurion Lounge - spacious but crowded, with a decent food and drink selection. Nice for an airport lounge, but still an airport lounge.