Extremely slow service! Over an hour for the food to arrive! Horrible staff with the upmost worst rudeness. Never again, I should have gone to the Waffle House a block next door! read more

IHOP - Plain burrito that took an hour to make! - Breakfast & Brunch Near Me - NAPLES, Florida

Don't eat here. Simple as that. Go next door to Waffle House instead. Extremely under whelming and greasy food. Seems like the cooks just don't care anymore. The food was cold bitter and extremely greasy. My wife and I both took literally 1 bite out of our plates, looked at each other and thought the same thing. We politely slid our plates to the coroner of the table and asked for our bill. The server asked if we wanted boxes to go and I'm sure you can tell what our answer was. The server was polite and all but we still ended up getting charged. I don't expect a free meal but literally the food was at our table for 30 seconds before we asked for our bill to leave. Look at the pictures listed below. This is exactly what was served to us and charged for. Crazy times. Not being a sissy and complaining but just saying I would think twice about eating here. read more

IHOP - Breakfast & Brunch Near Me - NAPLES, Florida

Wait a long time to get our food and when we finally got it everything was very disappointing the gravy was gross tasted sour and the pancakes were pulling apart dry and on top of that when we got seated the table was dirty bathrooms are a mess and the floor as well. read more

Worst breakfast place I've ever been too waiting 1 hour just for refills and another hour for the check food was cold and enough hair in it to convince me that they were running a barber shop in the back never going back read more

Expect to wait 45 mins for your breakfast on a Saturday morning. The tables around us were all waiting for a really long time. The three of us ordered regular breakfast, nothing special. Pancakes, eggs, sausage, bacon, ham. I got the bottom of the coffee pot so there was a bit of coffee grind. But the server quickly got me a fresh cup when asked. Quick service. Super slow kitchen. read more

IHOP - Breakfast & Brunch Near Me - NAPLES, Florida

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the good: server was nice coffee was very good and hot, eggs were cooked just right and hot not good: 1st breakfast-hash browns cold, bacon lukewarm, toast so cold butter wouldnt melt 2nd breakfast- hash browns cold, pancakes cold this was about 7am, we had been in the Everglades hunting all night, tired, with a 1 1/2 hour drive left to get home. didnt want to make a fuss so we ate, paid, and left. read more

I was getting hungry and wanted something different other than the usual drive thru fast food, so we placed an online order and got our food in 20 mins. First, I should've checked my bag so that's completely on me for that part because we were missing a hash brown. Secondly, the entree portions came in what appeared to be side containers. I'm 4'11 and the containers were the size of my hand and that's with my fingers fully extended out. Almost a $12 meal looked like a $5 kids meal. And lastly, we got food poisoning so I guess that's the last time we are eating at this location. We should've just chosen a different place read more

One of the best IHOPs. Great food and I had a great waiter. The breakfast sampler and coffee was perfect.

Hey hey follow Foodies , He is the 411 on this Naples IHOP, well it's the usual chain restaurant. I have gone here going on at least 12 years because my daughter Ihop. SO Daddy Daughter Breakfast time. Today's visit was subpar, the waiter who also sat us need a crash course on customer service. I only knew his name ( AJ ) because I read it on the receipt when he dropped the check on the table. Food is the same , the pancakes were great per my daughter. In closing, nothing Spectacular read more

IHOP - Breakfast Sampler - Breakfast & Brunch Near Me - NAPLES, Florida

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CHASTITY. Easily one of the best waitresses I have ever had and made what was a boring night into an incredibly memorable one. If I return to this IHOP it will be for her. She is absolutely awesome. read more

Anna is an amazing worker! Unfortunately her co-worker was bullying her and it was not appropriate. That man should be fired. Anna did the best she could with the tables she had. read more

IHOP - Breakfast & Brunch Near Me - NAPLES, Florida

The absolute whale of a server, who mind you was the only employee we had seen for about 10-15 minutes, scolded my friend and I for seating ourselves in a booth telling us "next time, there is a sign by the door that says please wait to be seated". I told her sarcastically that it would have taken 20 minutes for my friend and I to have been seated when there was no wait nor business in the place. She then wasted her time, making an excuse and defending her absence of duty. We promptly got up, absolutely rude and totally unprofessional. Horrible place, reviews are justified. read more

Service was absolutely terrible, awful, horrible, our server was the rudest person my family and I have ever come across. No hello no welcome in pointed to us where we should sit. Then threw menus on the table, then proceeded the say what do you want to drink? Brought our drinks to us pretty much threw them at us, then asked what do you all want to eat we ordered then she repeatedly pointed at the menus for us to give them to her not even asking if we could please hand them to her. She then went on to place our orders into the Computer, went around the corner into the kitchen, and started yelling, profanities, such as F**k & God D****t. She then came back around to give some other customers their change from their payment. They very politely asked for a receipt she turned and yelled at them. Do you think it's funny to waste paper an Uber eats driver was there to pick up his orders which were not ready. She told him very rudely you're going to have to wait. I am only one person. A few moments later she handed him the orders and he left only to return a few minutes later because something from the order was missing she made the correction came out of the kitchen stood at the door of the kitchen and told the Uber driver come on. Hurry up and get this. I've got six more orders, waiting to be made. Our food came out, just like with the drinks She pretty much threw the plates at us and walked away. The food was average for IHOP. My meal was not good at all. I had the turkey bacon melt. The cheese, tasted moldy. I took two bites of it and could not finish it. She then came back around to ask if we needed something else and asked me if everything was OK at that point I didn't want to ask or complain about my food since she seemed like she was irate. She then proceeded to tell my husband that she is the only one on duty and the store is usually not this busy. It's only her and the Cook in the store which in reality it was my family and one other family that was in the store. She then stated that she works only for tips which with her behavior I don't understand how she gets. Any tips I usually never leave a review, and I usually never complain. But this was a bit much to handle. I understand that everybody has a bad day and I know sometimes work can get overwhelming but that's still no way to treat paying customers. read more

The last two times I ordered a meal online with a 30oz drink.. a 16oz drink was delivered. What frustrates me is that they up charge alot for the 30z drink and for them to not even deliver the right size is disappointing. Im not sure if they dont pay attention to the order ticket or if they are out of the 30oz size but I will not be ordering again. read more

IHOP - 16oz drink instead of the 30oz I ordered - Upcharged $6 for a 30oz I never got - Breakfast & Brunch Near Me - NAPLES, Florida

Actually at this location we've been waiting for our breakfast for 34minutes with no food in sight. The waiter who has been super attentive just complained that the kitchen is taking care of online orders over customers in the restaurant. Not only are restaurants suffering with hiring issues they have poor management to deal with as well. read more

IHOP - Waiting and waiting - Breakfast & Brunch Near Me - NAPLES, Florida

GIVE THAT MAN A RAISE OR I WILL RAGE: So sad we come here and there is only one elderly guy working his tail off on a weekend. We came back another weekend and it was still was just as ridiculous. Felt so bad we left both times. Now we just don't go here. Guy was doing so much work running around like a chicken with its head cut off, trying his best. HQ needs to do something about this, it's not fair and it's reeks of bad management. Y'all need to pay that older,skinny, white guy the wages of 3 people because he was doing the work of a whole staff. I hate it when restaurants abuse good employees like this. That's a really crappy thing to do to someone who needs a job and you make it near impossible for him to do his job properly. read more

just went for my birthday meal and Shay, the server was excellent. she was polite, professional and very funny. wish every restaurant had a Shay! read more

Absolutely absurd. Waited over an hour and a half for our food and we were told every 30 minutes it would come out soon. Ended up just leaving because our waiter didn't come back for 40 minutes. Complete waste of our morning! read more

Had expected the food to be at least standard iHOP quality but entire visit was disappointing. Smelly (mold/fumigation smell), dirty surroundings (women's bathroom sink faucets falling off wall), sign in front saying help wanted, and only the cook (Ry*n) on staff trying to run cash register etc. Should have walked out door but foolishly sat down. Ended up paying a price 20% higher than listed on the menu (cook acting as cashier stated "I'm not trying to Cheat you", it is all in the Cash Register (which he did not know how to run). Finally just payed & left without eating, having ruined my appetite. This place is an argument for closing some non-functional locations. I also used to think folks should work rather than sitting home getting gov't pay... meeting this places staff has changed my mind about that also. Recommend the Davis Rd in East Naples location instead of this one on Pine Ridge Rd. read more

Now this is a side of Oatmeal(I can't have Gluten). Yes, it's 4:30 pm And you can EAT ANYTHING YOU WANT. Go IHOP:-) Biiiig Oatmeal with Bananas, poached eggs cooked PERFECT:-! And more protein. Pork Sausages. Then of on the road again. Ft Lauderdale here I come. Road Warrior Food. Thanks, Mandy. read more

IHOP - Ck out Review well worth it:-) - Breakfast & Brunch Near Me - NAPLES, Florida

Wonderful wonderful wonderful wonderful wonderful Service, we got a waiter that has a great attitude loves his job trying to do his best and he did. Not only did he give us coffee he gave me the rest of the coffee pot so I don't have to feel like I have to bug him for coffee thank you sir for letting us stay and eat at your restaurant. I had the pancakes with blueberries and my mother just had pancakes sausage hashbrowns and ham on her plate she really enjoyed it we needed something after the parade this morning because it was hot as hell and we needed her protein to get us going again read more

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Went in to sit down and get food there were people waiting. Someone who is waiting told me I had to sign the piece of paper with my name and number of people. They had no one to greet us the kitchen staff when I asked what was going on, was rude and joking they then told me that they had new kitchen staff who they were teaching how to cook. So that's when I decided I needed to go to a different IHOP because I'm not gonna get crappy food because they can't teach people properly read more

UPDATE: I decided to give IHOP another try. Unfortunately, the service is extremely slow and no one acknowledged me or others waiting to be seated. I ended up leaving the restaurant after waiting about 15-20 minutes to be seated. IHOP needs to shut this restaurant down and retrain their employees on customer service. For as long as poor customer service is what describes the IHOP on Dudley Dr. in Naples, I will not ever set foot in this IHOP ever again. read more

Best food and the person who was serving us was very nice and kind and generous to us I love IHOP and every one should go there

My family were pretty hungry, and we thought that it would be a good idea to go to IHop since we have never ever been there. When we sat down, the table was very sticky. They probably used syrup and honey to wipe the tables since there was a sweet smell to the place we were sitting. Furthermore, we got our food and it really wasn't a whole lot. I mean just looking at the plate made me think I would still be starving. I think possibly re-establishing the would be best with a new and improved system since right now it doesn't look too good. read more

The worst experience I've ever had at a ihop. We had a pick up order. First the server never came to the front to talk to us. We had to go and find her. It took over almost an hour to get our food. She was the only server. Our food was cold and dry. The scrambled eggs were hard. Our pancakes were hard. The absolute worst experience! They shouldn't even get one star. Don't waste your money here. read more

I would give zero if I could. I stood up front with my toddler and 8 year old daughter for 15 minutes, had at least 6 servers make direct eye contact with me... just to have a manager come up and tell me it's a 20 minute wait because he only has "2 servers" wont be back! read more

I give it a one cuz I couldn't give it a none in order for us to leave a review. It took an hour and 20 minutes just to get our order. Then we waited another half an hour to actually get the order. I understand they are understand but tell your customers when they walk in cuz we don't know. read more

The food was pretty as the picture and tasted good. The only real complaint was service was a little slow. Our server was a talker. Which she talked to all her customers and some that were not. Thus when waiting for the bill it took longer than I would have wanted. Really other than that it was an awesome breafast. read more

IHOP - Strawberry and banana - Breakfast & Brunch Near Me - NAPLES, Florida

Total of 6 people in the restaurant. Took them 10 minutes to sit us down. Dirty glass, hair in my fiancés food. Waitress pointed out where I was supposed to write the tip. read more

food was yummy, servers were so sweet and attentive! Tabitha was so nice. place was very clean. no bats at all. was kind of hoping for one. that was the only disappointment. overall lovely experience! read more

I feel so bad for the only server in the entire restaurant. I understand everyone is short staffed i have been there . there is not a single ticket on the computer , BOH has nothing to do . A little team work would have helped . Simply picking up the dishes or refilling his ice . He was doing his best , the only one on the floor . Teamwork works it was unfortunate that is was not happening here . Single server don't know your name but keep it up fellow servers feel that . read more

What the meth head! We should have driven to another place. There was literally no body there except a cook and a waitress. The waitress was clearly on drugs or abused drugs in the past and still tweaks. A bird flew into the restaurant and the waitress captured it and put it outside. Did she wash her hands.... Who knows the place also smells like piss. Ruuuuun! read more

verry good food...exelent.. gabriel..my server..the best one i came across..thank you for having a professional server.. food . gabriel. read more

IHOP - good food my SERVER Gabriel in a gold ..that a great person and the best SERVER i came across.. - Breakfast & Brunch Near Me - NAPLES, Florida

Honestly, we didn't eat here because when we walked in, there was a lady and her son who had been waiting for 15 minutes. Mind you, The restaurant was EMPTY, except for maybe 5 tables. This was on a Sunday around 7PM. Unfortunately, there was only 1 waiter for the whole restaurant, who told us we couldn't be seated because she was already too busy (honestly not her fault she's the only one working) so after a few minutes I just decided to leave. It's very sad how LOW quality IHOP has become in recent years. Definitely won't be back. read more

I am embarrassed to admit I ate here and will probably return. We came because of a coupon. Well, it did the trick. BEST veggie omelete anywhere, huge, reasonable $. BUT GLUTEN FREE people BEWARE!!! They put pancake batter in their omelets UNLESS you order from the back Healthier menu. Be sure and tell them! Weird to put it in but they have always done this and back in college I almost died from it. (Back then the cook had no idea there was flour in pancake batter, no joke, for real) Fresh squeezed OJ (not done there but still good), love their seasoned fries, great variety in menu, excellent service! I will be back but don't tell. read more

On vacation decided to eat breakfast Usually all IHOP restaurants I go to are good- This one we ended up leaving before even being served. First of all when walking in we we waited for about five minutes while the hostess was having A personal conversation with two customers that were leaving. As we stood behind us she did not even acknowledge us at all. When she finished her conversation and the customer left we had to ask to be helped. We than were seated in table in which were looked our our menu for more than 10 minutes. Nobody approached us to welcome or ask to see what we wanted to drink or even acknowledge us. We got up and told the manager what had happen and then just left. read more

I would give a 0 if I could. we came in to pick up an order that was supposed to be ready before we even arrived and we sat here for 20 mins waiting to even be acknowledged and when we were we got an attitude. terrible service read more

The service was decent but slow as it was very busy. Nice waitress too. I had something very basic (egg white omelette) which tasted good at the time, but I've had violent diarrhea since I got home. I won't be going back there. I've tried calling repeat but the lines constantly busy. I filed a complaint with the board of health of Collier County. No one should have to suffer in pain like this all day ! read more

After I was seated I waited five to ten minutes for my waitress to take my drink/meal order. 20 minutes later she finally came back with my water (after I asked her about it again while she was getting refills for the table next to me). Ten to fifteen minutes after that my meal came. I ordered two pancakes, two slices of bacon and some hash browns. She told me the kitchen was slow because they were cleaning all the grills at the same time. The food tasted fine. I was never offered a refill on my drink. After I gave her my credit card (a Apple Card) to pay the bill, she came back to the table and told me I had to tell her how much of a tip I was leaving so she could close out the check. I apologized and said, "nothing". She gave me an angry look and walked away. The restaurant was not busy and there was plenty of help. Definitely some of the worst service I have seen at a ihop. read more