I came in at 5:20am the only person in the restaurant. It's been 30min and still have not received any food. A couple walked in 10min after me and received there food before me. Said there was a printer issue and they never got my order in but was able to bring another couple their food. read more

We came on 4th of July weekend and the crowds were not that bad. We were told it was going to be a 20 minute wait to be seated but only waited less than 5 minutes. Then told it was going to be a long wait for food delivery but we placed the order quickly and the food was served quickly. Good waiter and great food. read more

Victoria was the best server ever. She brung my food and everything I needed and checked on us a good amount.

Place was decently clean; however you could smell cleaning products pretty strongly as you entered into the door. We were greeted and sat right away. Our waiter seemed grumpy & not thrilled to serve us. She took our order and everything was fine until the food came out.. eggs were cold & clearly had been sitting there a while, pancakes felt like they were cooked days prior and reheated. The "biscuit" for the biscuits and gravy was more like toast as it was not fluffy or anything like a biscuit. Finished eating and still didn't have a refill on drinks, nor did our waitress come to check in on us once. Overall, not good service or food. read more

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Nikki was the best! She was very responsive and respectful! She helped me with my order and perfectly watched my section!

I called in a to-go order at 12am. Heather took my order and is who greeted me at the door. She was very friendly! The food was good and the service was great! read more

Service was so trash and they gave us our drinks super late the food was decent and the waitress and waiter were just laughing they whole time in the back instead of make Of food. read more

It's ihop so if you've been to one you've pretty much been to them all. What's nice about this one is they work really hard even though they are short staffed. They're super friendly and the food came out quick. If you know ihop then this is a good one read more

Brandy is a terrific waitress -- I did miss Amy ) : Dining area = average, table tops pretty warn. Eggs & hash browns were as good as any I've had there. International House of Pancakes, right? Do *not* touch the protien pancakes. No harvest grain & nut pancakes, no buckwheat pancakes. com'on, guys read more

Been sitting here for 20 min waiting on food. No wonder why there's nobody here, even when there's nobody here you can't get food still ‍

Came in around 11 with my friends from work, we got our food pretty quickly and it was all perfect! Loved our server, she was super nice and had fun talking with her. Sorry I can't remember her name but she was amazing. Michael also helped us out and was really nice too! read more

First time dining in at this location. The place was packed, 15-20 min wait when we walked in. We were sat in under 10 min. The staff and service were pretty good. All of our food was good and didn't take long at all to come out. We'll be back. read more

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They gave good food. Same as always. But their meals are huge. 2000 Cal in one meal is ridiculous. They sweet level is huge. They are overpriced We eat there occasionally; like I said, they are good and nice. It's with trying out if you want a large breakfast. And they do cater to kids! read more

They were so nice and kind. We had great food and it was great experience overall. I would recommend to others.

I have to say that this IHOP was a really good surprise. The food was excellent. And Adam, the waiter, was "Johnny on the spot".

Food was normal for chain restaurant. Service fairly decent. Decent meal all considered.

I would never choose to come here again. Last time, I got the burger. It just felt like super crumbly meat. The pancakes are always the best option. read more

Was better over the years ... now gone to shit again. Bad management is what i witnessed. Squeak boom.

Me and my girlfriends went out to eat here for the night and our waiter was so slow and didn't do anything right!! He didn't take our menus after we ordered, gave us the wrong drinks, no utensils, and took forever getting everything! We were not amused. This was the worst service ever in the entire world. I would rate 0 stars but it won't let me. He also told the table next to us to pick out their own tomatoes in their food. WTF!!! read more

I don't know where to really start I've been to this location several times and every time it's a bad experience the workers are not trained poorly train mana.The reason I keep going if you know Lawton you don't have much of a choice if you like Brak-fast food I rate this I hop 1 out 10 I was actually looking for a nother I Hop on line and seen that I can leave a post.Go there at your own risk.Everyone there need to be trained all over again I never seen custome service this bad.The owner should pop in every now and then.I've been there during the morning afternoon and nights still poorly ran. read more

Went here Friday close to 2pm. We were seated right away. We waited close to 10 minutes without a server or any other employee coming to our table. People seated after us in a different section where waited on promptly. We asked a couple across from us, who were done eating, if there was a server for this section & they said yes but they hadn't seen her in awhile. Went up to the front to ask about a server & was told she would get one. We waited a little while more before the server showed up. No greeting and/or apology for the wait....just rudely asked what we wanted to drink. I ordered coffee & my husband said nothing as he had water & he said he was ready to order. She rudely asked him again for his drink order, he said nothing & then she turned around & snatched the ticket & card up from the couple across from us and again she was rude to them. Needless to say, we got up & left! Poor customer service to say the least. Servers need customer service training! read more

This spot is located in a relatively small city with that being said it is as expected for fast service. Which they did not deliver. I waited 10 minutes after being seated before anyone took my order, or even asked what my drink was going to be. Nonetheless when i did get my order taken the waitress was nice and polite, made the experience better. She took my order and it came out almost and was cooked wonderfully. The quality of the food was not the best but it was good for an iHOP. I do recommend this place but I warn about the wait times can be rather annoying. Also warn to DO NOT go here if you are looking for something light, 2000 cals in one meal is ridiculous. read more

Wrong order. Ordered extra crispy hash browns and got raw ones. Asked for extra crispy bacon, didn't come at first and then was limp. Cold food. Salad came after meal. Manager did try to remedy but shouldn't have come to that. read more

IHOP - My "Extra Crispy" hash browns.... that looks pretty raw. - American Near Me - Lawton, Oklahoma

The service is usually good. The environment and size of tables though is absolutely atrocious. They have TWO huge signs stating that they are 24hr, and yet, they are not. This is the most infuriating thing because I'm an insomniac writer/thinker/doer, and sometimes I just want some bacon and eggs! Or fries. Just fries, with mayo. PLEASE open for 24hr service! Like all of your signs say! read more

Restaurant is dirty and smells bad. It doesn't mean that because a restaurant is in a small city to have a bad environment, bad food and service. read more

I ordered the Cali Chicken Melt, it comes with avacado. I tell the waitress "No avacado". She rushes through reading back the order and rushes away from the table before I could say anything about not wanting avacado again. She brings my order and I open the sandwich up and it has avacado on. I told her I ordered it with without and I needed another sandwich. 2 minutes later she comes back and I open the sandwich to see that she had just scraped it off the bread. It still had avacado stuck to it. I told her it was acceptable and I wanted another sandwich made that didn't have any avacado on it. I finally get a second sandwich and she just slid it on the table le and walked away without even waiting g to let me check it, no apology for messing up the order, and never came back to check on our table after that. The people behind us also had her as a waitress and they also complained about her attitude when they had a problem with their meal. I'll find other places to eat when my family wants a quick dinner. The one star rating is only because they make you give them at least one. read more

Very cozy and friendly staffs! I usually make orders through the phone and pick up. Its always well prepared, fresh and delicious :) read more

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IHOP is slipping! Service was slow and food was cold. The order was taken wrong and when corrected, sides were brought after meal was done with. Disappointed! This place needs new management or waitstaff! In total, five things were wrong with our order. Get with the program IHOP! read more

We had the best experience today. Food is great and our server, David, was hands down the best. He was on top of everything. So quick. Bringing us water and condiments. Thank you so much David!! read more

They have 14 tables open. With dividers between them. But you still have to wait in your car for them to get ready. Why there are 14 tables currently open. This ihop sucks and so does there service. But what do you expect it's Lawton Oklahoma read more

Really slow service at lunch. Not many people here. Took 50 minutes to get our food. Some others got their food way faster than us, so not sure what the hang up was. Cordial wait staff and quiet area. Easy access off the street with good parking. Place is good for kids. Food was great! read more

My eggs were ordered over medium but came over easy. I sent them back & they were returned the same way back to me. When asked to remove the meal the manager didn't, they were more concerned about their bottom line than good customer service! read more

Awful service, I had a online order ready at 11:20, I got there at 11:15 and didn't get my food till 11:40. They didn't even ask me have I been help till 30mins after they sat everybody else. Food was cold as well. Waste of money. You should greet every customer not pick and choose who to help. read more

We went to ihop at 12 and we sat down and ordered at 12:05. There were at least 15 other people that came in after us. We were sitting at the table with nothing but drinks until 1:10. We never got anything so we got up and left because all 15 of those people that came in after us already got their food. Did I mention that there was only 5 of us? read more

My husband and I go to this location pretty regularly since it is close to where he works. We arrived at about 10:20. There was one group ahead of us and three that came in after us. It took about 15 minutes before we were seated and they had to clean tables for people to be sat. We made a simple order: mozzarella sticks as an appetizer, bacon cheeseburger with no lettuce, tomato, or onion, and a Belgian waffle combo with over medium eggs and bacon. Around 30 minutes later, our mozzarella sticks came out and were hot. Coffee refills were infrequent. While we waited, the group from in front of us finished their meal and left as did one of the (relatively large) groups that came in after us. This was all before we received our food. Over an hour after we ordered, our food arrived. What made my husband super angry was that a group that arrived and ordered after we did got their orders before we got ours. When our orders finally did arrive, my husband's food was cold and mine was only warm. We ate it because we did not want it wasted or to wait for it to be corrected. It was already almost midnight. As we started eating, yet another group that arrived after us finished and left. A long wait can be the result of a backed up kitchen. Cold food is entirely on the server. Our server came back one more time and fished through tickets until she found ours and gave it to us. She never came back to the table to check on us or to see if we needed any more to drink. We only saw her again when it was time to pay the check. I reminded my husband to show his veteran ID so we could get "some compensation for this BS service". Our check started out at over $36 and the discount dropped it to $32. Husband tipped 10% of the discounted total when we usually tip over 20% of the original total. I completed the survey indicated on the check saying we were less than satisfied and requesting that we be contacted regarding our poor experience. We will see if that actually happens. It is extremely unlikely that we will go back anytime in the near future if at all. If we need to eat somewhere late night on a weekend, we'll go to Whataburger. read more

They only had 4 tables in use and told us it would be awhile before they could help us. We found some where else to go.

The wonderful waiter we had was Ethan. He was very charismatic and kind. We loved visiting with him and he even got them to redo part that was too salty. Love the chocolate chocolate chip pancakes perfect and my sweet sister who took me loved her meal and her pancakes. Try the very berry lemonade was so yummy and great taste. Was clean store and will come again. read more

Back in October my wife and I went for lunch and was seated in a booth. A nice waitress came to take our order, but soon after came back and begged us to move to a table in the very back. We did but was very bad place next to kitchen. A new waitress took our order and then saw a couple seated where we had been. Come to find out, two black couples that were seated two booths from our original seating had demanded we be moved because I wore an American flag on my cap. We left before our food came. Thanks IHOP. read more

For third time this year my wife and I arrived and were seated at 8:50 am. A group that arrived 10 minutes after us was seated and had their drink order. At 9:17 another couple was seated next to us and this is when they finally noticed that we still had not been helped. If it wasn't for the few choices of where to eat and the errands we were running, we would have walked out already. My recommendation is to grab a breakfast sandwich somewhere else. Its fast and would screw with your timeline on what your plans are for the day. read more

Very busy so I understand the wait for a table. Ordered and was 25 minutes before food came. Food was cold and we could see lots of plates of food just sitting in the kitchen under the lights! After we got our food we never saw our waitress till she brought the bill, never offered refills, I was out of water so couldn't eat my food for what it was. Finally stopped a hostess who brought me some water. I know our waitress was training someone but isn't customer service the primary objective? read more