Dominique did a phenomenal job! She served us so well the entire time! My kudos to the chef! The steak tips, medium rare, MOUTHWATERING! However, the strawberry cheesecake pancakes didn't have any cheesecake goin on. Luckily, everything else was so fantastic, I don't even care. read more

IHOP - Breakfast & Brunch Near Me - Jackson, Tennessee

Everything was great!! Quick service, friendly staff, food was delicious!! I would recommend this place to anyone. All smiles from the staff

Food was just ok. Service was amazing and the atmosphere was normal. My egg was a little scorched my hash brown was raw in the middle with heavy amounts of grease still in it. Pancakes were A1 and coffee was bitter. read more

See all

Restaurant was clean, service was decent(until end) Food was the worst food we've ever had. Hashbrowns were still cold mush on the inside, steak tips were supposed to be rare, they were well down and tasted like they were coated in sugar. Eggs tasted microwaved. The most concerning thing was the server waited to see if we were paying cash or not to take our free kids meal off the ticket. I'm assuming he was going to pocket the cash from it since we didn't know kids eat free. This was 6pm Saturday. There was also a non working soap dispenser in the bathroom which is gross for the employees not be washing their hands. We won't be back. Cooks and servers need more training. read more

IHOP is just always good, everywhere. The Big Steak Omelette is the bomb....no tomatoes or hash browns, add sour, add avocado. Keto baby! I get IHOP at least once every work trip. read more

IHOP - Big Steak Omelette...bomb! - Breakfast & Brunch Near Me - Jackson, Tennessee

SO Delicious! Brenna and Casey were so friendly and helpful! The kitchen out did themselves! Spicy Poblano Omelet had tender yummy pulled roast beef! Flavor was excellent! The Grits were perfect! Coffee was just right! We will be back! No doubt!! read more

Great service!!! They have so many options to choosr from they have more than just breakfas.... Salmon, Cod fish, shrimp, burgers, chicken Sandwich, pot roast, and more. The food is fresh and delicious read more

Both good I got the steak omelette and pancakes. Only ate 1/8 and brought home the rest plus pancakes for tonight. Great service my everyone there. Our church Victory Church. Headed my Councilman and Pastor JP Stovall plus 15 fathers met for breakfast Star rating 5 star read more

IHOP - Father's Day pictures of our Pastor JP Stovall - Breakfast & Brunch Near Me - Jackson, Tennessee

They did an excellent job accommodating my egg allergy!! I ordered the Bacon Temtation Omlett, substitute egga for hash browns....it was delicious!! read more

IHOP - Bacon Temptation omlett. Sub eggs for hash browns - Breakfast & Brunch Near Me - Jackson, Tennessee

My friends and I had an amazing experience at IHOP in Jackson, TN. The food was delicious! Our server was wonderful!! I will be returning back to this IHOP very soon. read more

After 15 minutes an no one coming by to take our drink order we walked out. This was 10:15 in the morning and it wasn't busy. read more

The breakfast is very good.it has fresh eggs and bacon.the service is a bit slow.the inside is always clean.so is the outside.the inside also looks very good. read more

Ihop doesn't get the love it deserves. I've been here many times over the last year and almost every time we've had a personable server and has made it a pleasant experience. The food is always fresh and well made. I think this is the best breakfast spot in Jackson. If you need a great option get the southwest chicken bowl. It's always cooked to perfection. My favorite pancakes at the cinn a stack as well. The ones pictures are tre leches. Also they have a great reward system that you can take advantage of! The servers are always friendly and try to keep things rolling in a timely manner. read more

IHOP - Southwest Chicken Burrito & Bowl - Breakfast & Brunch Near Me - Jackson, Tennessee

First of all it's IHOP. So that in itself should say something. But I'm not one to moan and groan about how a place looks. All the times I've been to the IHOP in Jackson, TN it has been good service. The food is good too. Again it's IHOP. The restrooms every now and then need a lot of TLC around the clock. So if one is wanting to eat breakfast IHOP is good. I do not recommend going on Saturday or Sunday in the morning. That place is packed tight, and you will wait for a table. Just saying. read more

Well I have to say I had a great time and the food was bussin and the service was great and the manger had a great attitude cause we came in a little late but they still served us with a smile and the food was hot. Great job read more

This restaurant is the most terrible restaurant that I've ever been in. They refuse to see people after 10 o'clock and their kitchen closes 30 minutes later but it says they're open until 11 o'clock. They don't care about their restaurant it's dirty It has an odor certainly glad that they refused me service because I would've gotten tomain poisoning if I was able to eat there. The manager was rude she doesn't care whether she serves customers she's only interested in herself and going home and not working. He tried to lie to me to telling me that they were closed before 11 and then they had this excuse in that excuse to corporate iHeart you need to take the flag away from the store! read more

TERRIBLE SERVICE!!!!!! We were here for TWO HOURS and did not get a single refill on our drinks. We were told our food would be out shortly and it was not. In fact, it took an extra hour after they said that. THERE IS a MANAGER walking around doing nothing. Finally when the food came out, it was cold. For example, the chicken strips, pancakes, and biscuits. If I could give negative stars, I WOULD. read more

My family and I went to your restaurant tonight. Got there at 5:30pm. Wasn't immediately greeted by anyone. Finally after seeing two waitresses buzzing around for a few minutes, one finally approached us and a daddy-daughter date couple that was also waiting. She sat us both in the booths beside each other and rushed off. Didn't ask for drinks or anything. I then see the "manager" approach the Daddy-daughter and ask for their drinks. Didn't come to us. Brought their drinks back. The whole time the waitress who sat us is telling the "manager" that she has somewhere to be and was supposed to get off at 5. The "manager" says " I'm sorry, but you're can't leave until she gets here". The waitress replies, " yea, well don't know what to tell you". Mind you, this is all happening right beside us at the daddy daughter table, because again, we have not been acknowledged past the seating. Finally, the "manager" asks us what we want to drink. My son, ordered a lemonade with some kind of flavoring. The "manager " Is literally dead pan-no expression or hospitality at all, acted like she didn't understand him, so he repeated himself twice. I had coffee and my other two party members had water. We waited another 15 minutes before they were even given to us. I had just uttered to my husband that maybe we should leave, this looked like it was not going to get any better from here. She comes over with our drinks as soon as I finished my statement. She informed me that someone didn't make coffee and that I was going to have to wait some more. Finally! Our waitress, who seated us and was supposed to be off work by now, came to our table told us she was sorry and she was overwhelmed. I appreciated that moment of honesty, after listening to her "manager" not take action or responsibility of any situation and completely give off the vibe that she would rather eat rocks then do a job that required being nice to people and take care of customers. I don't think this is the right career path for her and I will further explain. After now all members of my party's drinks were completely bone dry and we had barely placed our order, my husband told the manager that we wanted to cancel the order and pay for our drinks and leave. She acted like she had no idea why we were upset and why we said we were leaving due to not obtaining any service. She said, "your order is literally in the window". I said "there's no way we ordered 5 minutes ago". She said, "exactly!" I was dumbfounded. She asked if we wanted it To-go. And I told her no. She then proceeds to tell me she's calling her boss and throws a tantrum in the kitchen for all to hear that all of the food is trash because we are in the wrong. I'm sorry this woman is the face of your business. She has no class and zero customer service skills. We are not fussy people, I promise you. But from the interaction I've had at this establishment, I will never return here. I hate to say this is the first bad customer service issue I've had here before, but usually it's from a waitress. Please consider a secret shopper in your future to see how this woman runs your business while you're out. She should had taken that conversation with the employee elsewhere and should not have treated your guests as one of her emplyees. The only thing I want to put out here is I am truly sorry to the daddy-daughter date at this location tonight. They were on their way to a dance and I hope this event did not ruin their night. read more

Arrived at 10:55pm on a Saturday night. They said they only do take out at this time. Silly. I was there the previous night until midnight. They gave off the vibe of not wanting to actually serve that late. Oh well. Friday night was crazy, the food was good. It just took forever to get it. We got there at 10 and left at midnight. The server was wonderful, but had to really work to get our food out correctly. Nothing we asked her to do, but she saw that the order was not correct and rectified the matter for us. There is a lot of room for improvement. But Sabrina was the best advocate we could have asked to have served us. Crazy that we needed an advocate, but glad she was working on Friday. read more

This great American institution makes some mean omelettes! Seriously, they'll last you two meals and are better than you'd expect. They're not super quality, but they are huge and tasty enough, especially if you douse them with hot sauce. Boyfriend got the steak omelette, I got the chicken fajita omelette and coffee, and we split sides of fruit and pancakes, which come with the omelettes. The coffee was very bad! I'd avoid! It's burned and bitter. The fruit is decent. The pancakes are pretty standard silver dollar pancakes, similar to what you'd get at a grocery store, not bad, but not mind-blowing. Service was quick and friendly. It was a solid time, overall. read more

See all

They wouldn't give me my free pancake on my birthday. The manager said they don't just give free pancakes on their birthday.. We came in and paid full price for our meal so it's not like we came in for just a pancake. Horrible customer service. I won't be coming back to this IHOP again. read more

Great food. Friendly. Good service the servers always get it right or they fix it fast. They are always friendly and respectful

casey Jo was the best waitress last night she was great I'd definitely recommend her to anyone

It was pretty good I loved the ore waffle and the hash brown was good to over all I say it was a 4 out of 5

HORRIBLE ABSOLUTELY HORRIBLE. So we first walk in and it all seems okay. It doesn't take long for us to get seated but as soon as we are we are left in the barren landscape of no service. It took 20 minutes for them to even ask if we had drinks (the manager i assume had come up and asked us if we had even been served). Previously during our 20 min wait in the beginning i had seen the hostess take the orders of the people who had came in after us. then it took another 5 minutes to get those orders in. While we were ordering our drinks we went ahead and ordered our food as well thinking that would make the experience better because at this point we had realized that they probably weren't going to serve us properly. our drinks come out but then we sat there for another 30 mins and while we sat there, the people who i know for a fact got seated after us were already done with their meals and getting boxes. No one once checked up on us at all. Which i became offended by because it felt targeted. I watched as all the employees went out of their way to check in on and deliver food to almost everyone else who was there. I have no idea why me and my sister and friends were being treated differently but it wad horrible. It wasn't until i locked eyes with the manager (i assume) when she came up to us and asked if we had gotten our food. At this point we had already decided to leave but my sister didnt want to just leave without paying for the drinks to be cordial despite everything else. The manager said to not worry about the drinks and we left. This experience was so utterly offensive and ridiculous. Whoever was working today at around 6:00pm needs to be fired. read more

We literally took the last parking spot they had because they were so busy BUT the service was incredible! We only waited a couple of minutes for a table. the gentleman that seated us was clearly either the owner or manager and was very friendly. No employees seemed to be just standing around and our server was great. Our food tasted great and came out quickly. It was nice change in atmosphere from past experiences there! read more

The food was great as always. They are willing to personalize the dishes well. The manager was very involved in making our visit enjoyable and making sure that the quality of restaurant is good. Our server, Emilie W, was very friendly and welcoming and checked on us multiple times to make sure everything was good and that we had everything we needed. read more

There were flies in the restaurant, and there was like 5 of them near me. The food was decent and the service was nice and fast.

Took forever being greeted after we were seated. After we got our drink order, the server brought drinks back and said she forgot what I wanted, again told her water. Waited another 5 minutes for my water, however the server was busy hugging and having conversations with coworkers. Had to interrupt her conversation to get my water. They brought our order, which was almost all there. The steak was overcooked. My glass was empty for most of my meal, finally got a refill before I left. Went to the counter to pay and they tried to charge us more than what the ticket said. Honestly the only way I could have partially enjoyed this experience was if I stumbled in at 3AM from a night of partying. Even then they would probably still ruin it. They also tried to give several excuses, like the server was switching shifts. Yet she was still there when we left. And that the server was having a bad day. If you having a bad day effects your job performance, maybe stay out of the customer service field. Just skip this place and find a Waffle House, or Perkins around the corner. read more

My children and I went in to have breakfast today , usually we don't go out too often as it is a lot for me with little children to tend to . Our waiter was Javier the shift manager. He was professional pleasant and made us feel like family. He had amazing energy and he was attentive and cared about the experience for me and my babies. I really appreciated how he went above and beyond to make sure that we had a five star dining experience. We will definitely be back to see him soon ! He's definitely the super star at this location. read more

I like breakfast at IHOP but the other day we went for breakfast and I was still a little hungry so ordered a couple more pancakes and could not believe I was charged $7 for two pancakes. I won't do that again. read more

First walked in no one was around to seat us when the hostess finally came over she said good bye to a customer who also was waiting but then called him back because he was waiting to pay, we where seated and the waitress came over I asked for the special and my spouse got a burger the food was fine but when I looked up I could not eat anymore the facility is in desperate need of maintenance not sure if the health department would keep them open I counted 30 ceiling tiles that need to be replaced due to water damage and black mold....... read more

See all

Really enjoyed our meal. Grandson loved his waffle and I have to say the hash browns were perfect nice and crispy but soft on inside. Grandson loved the hot chocolate best he has had he said. We will be back. read more

Food was as to be expected, but the bathroom, Goodness... literal feces dried on the toilet seats. DRIED on the seats. At 8:00 in the morning, at the beginning of the day. And toilet paper and trash all over the floors. It's obvious they don't clean them at the beginning of the shift and by the looks of it, not even once a day. Absolutely disgusting. read more

This is the best Ihop. If you haven't always loved the ihop, I mean it's an IHop, but this is the time you need to give the Hop a second chance. Idk what kind of fancy ihop chef they have back there, but they are slanging straight every time. I know , I know ... how could an ihop be so great?! That's a mystery, but this place is worth the stop. Not a lot of great food in Jackson so this weirdly delish IHop find is out of my character but out of this world. The service is even excellent every time. read more

Check your account and make sure they aren't charging you twice! My husband went on a Saturday TWO WEEKS ago to eat with his brothers, and they charged him twice. I called once the first week and spoke with the day time manager and she said for me to wait a day to see if it "falls off." I explained it had already posted to the account and that it had been pending that way for 2 days. She still said wait a day, okay. So, my husband called back once the first week and three times last week. The first week, spoke with a manager that stated she couldn't do that, we'd have to call back for the day manager. Second time, the day manager said she "found it" and would call us back...... She most definitely did NOT call us back! The third time, she tried to say that she was told we "paid for someone else's meal" (We most certainly did not pay for anyone meal and informed her of that) The FOURTH and final time my husband calls, the day manager states that she is going to have to "do some more digging to see what's going on" and was going to call us back at 1pm the following day. She definitely did NOT call us back the following day. We are going on almost THREE WEEKS of runarounds..... Y'all the bill isn't even that much but we shouldn't have to get ugly to be reimbursed for someone else's mistake. And I definitely shouldn't have to write an awful review like this....... read more

Our family of 8 stopped here after an all-night drive from Texas headed home to Knoxville. Morgan was our waitress and she was a pure delight! We eat the ketogenic diet, so no pancakes or hash browns for us, plus we prefer real butter and real eggs! She took such great care of us and made sure we got what we needed. Thank you, Morgan This won't be our last time here while passing through read more

Service Dog friendly! The staff is very friendly and respectful to me and my service dog. Where I have been refused service at other restaurants during this Covid-19 scare. So ever time I come to this area I will visit. read more

Stopped here for breakfast with my co-workers. We were seated fast and our server Summer was nice and friendly. She took our order promptly and told us about the morning special. The food was hot and fresh. She kept my water refilled. Overall a great start to the day. read more

The staff here are nice and the hostess was pleasant. We were seated right away and our waiter took our order very quickly. Wow what amazing service?? NOT!! Our waiter took our drink and food orders. She came back with drinks that we did not order. Ok not big deal right? Then our food arrives completely wrong. It's completely frustrating waiting to feed 3 hungry kids at 10am only to receive the wrong order and having to wait on the meals to be remade. Needless to say I was not pleased with the service here. The 2 stars are food the semi warm pancakes that filled our hungry tummies. read more