I went to this location at 11 pm on a Friday. After waiting to be seated for about 10 minutes and the waiter kept passing by joking around with another server, they didn't even acknowledge us. The manager had to get their attention to sit us down. To make a long story short, Do not eat at this location as the waiter did not wash his hands after using the toilet. I reported it to the manager and walked out pissed off. read more

The food was decent. That's wasn't the problem was with the service. I order a smokehouse combo and asked for a waffle instead of pancakes. Got my food without the waffle. The pancakes weren't nice and fluffy but rather sad looking and rushed. My original Waitress left and had a new to help me but heard the previous waitress say we'll he didn't get his waffle so I'm taking it with me. When I asked the new waitress about the 4 dollar waffle I didn't receive she informed me that they ran my card already and I can get another one made or ask for a refund, I did. Was told it we'll take 2-5 business days for me to receive my refund. Still left a tip but next time I'll stick to Waffle House. Never coming back to ihop again read more

DO NOT CATER FROM HERE!!! I placed an order for breakfast to cater for a large clinic. The order was accepted and they had a delivery driver ready. I even called to confirm an hour before. When I got to the clinic, the caterer called saying the order wasn't even prepared and they canceled my order five minutes before breakfast. They are not reliable and incredibly unprofessional. DO NOT ORDER HERE!!! read more

This was the worst experience I have ever had at a restaurant, much less an IHOP. My friend and I came in around 1am and expected to be greeted by a host to be seated. We stood there for several minutes then finally called out to a young lady who was at a kiosk. She then proceed to sit us. There was only four tables/booths occupied with customers with an empty restaurant. We then proceeded to wait another 10 minutes before asking the same young lady about the service and stating that we were upset about the level of attention and service. The young lady agreed that things were bad but didn't offer to take our order. My friend and I promptly left the restaurant after that terrible experience and will not be coming back. read more

Went to ihop for dinner last night as I opened the front door I was hit with a nasty smell as I was escorted to my table I noticed only 1 customer there and a table full of dirty dishes and the floor was full of eggs as I looked to see if an employee was going to clean the table soon and saw the employees playing and throwing food at each other I cancelled my order couldn't stand the smell anymore the floors were sticky the orange juice was left out a disaster for e coli I was there at least 30 minutes and no one cleaned not to mention the smell of old dried eggs. Gross read more

IHOP - Nasty smelling place. Do not go to ihop to eat dry eggs on the floor table full and nasty and employees throwing food at each other. - Breakfast & Brunch Near Me - Cedar Hill, Texas

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This is the SECOND time I've went for breakfast to a IHop first time different location. The wait and ZERO communication from your waiter/waitress is ridiculous!. My party was sitting over 20 minutes and we had to ask her about our food. Then when I asked if I could have silverware instead of plastic I was told they had not washed any! IHop ALL needs to CLOSE their doors until Covid is over the customer service lacks a s the prices have NOT changed. If we lose food quality and service the prices should either change or close the doors. I went to another breakfast spot and about to score a 5 because that's what they deserve!... IHop needs construction before millions of customers start feeling like me! It can happen read more

We went on. SUNDAY and it was really crowded. We had to wait 40 minutes for a table. BIG TIP: go during the week and not weekends. Once seated we had good service and the food was good. I had my all time favorite Belgian waffle with a side of crispy bacon. It was so good and you should try it the next time you go. There is plenty of parking too. read more

IHOP - Waffle! - Breakfast & Brunch Near Me - Cedar Hill, Texas

The food is good as usual but I'm a stickler about restrooms which are ALWAYS un-clean. The men and ladies are un-clean always, now to the food. The food is iHop and it's what we do for a quick fine in and out. Now the service is ALWAYS excellent and we always return but I never use the bathroom. Our waiter was polite and the manager was serving us as well. I ate my omelet and forgot to take a pic #dangit read more

Go to spot at night when nothing else is open, can never complain about breakfast any time a day! They are always busy but the servers work so hard usually to make sure everything is fine! No complaints here! read more

IHOP - Breakfast & Brunch Near Me - Cedar Hill, Texas

Wrong order,,incompetent people working there , stay away, ‍‍‍‍‍‍‍‍‍‍‍ or try your luck , food was trash wasn't what I ordered and tasted like shit read more

It's the worst restaurant I have been in my life. We went in and got told to wait an hour to go in and order once we were in, we ordered and everything was fine and then we waited for 2 hours looking around at people that had just ordered getting their food right away we never got our and we just walked out without our food. ITS THE BIGGEST PIECE OF DOG SHIT read more

The service was bad and they messed up two of the three orders. It's wasn't even busy and it still took longer than needed to bring food out and refill cups. I had a cup of water and that water wasn't refilled the whole time. To also add insult to injury there were bugs crawling in our table. read more

Manager was so rude. Bad attitude towards my husband. He was just waiting to pay with Apple Pay and she was just standing there and turned around and asked him with an attitude if he needed something and kept mumbling with other workers . Instead of having that much energy towards the clients that pay for her to be there she should be helping the cooks and rest of the staff. We Waited to be seated 40 min and waited another 30 for food. Our pancakes arrived before our actual food and we just ate that meanwhile we waited for our food. Other people were getting their food first before us and we did not have a problem with that, we were being understanding. I don't think a restaurant with this type of service should on top of that have staff like this manager being angry with the customers when it should be the customers being angry with her and her management job. read more

Split decision is excellent as always. I really enjoy it. Our waitress was nice and sweet. Thank you Toni. read more

IHOP - Breakfast & Brunch Near Me - Cedar Hill, Texas

This review is for the IHOP on Cedar Hill, TX off of route 67 towards Cleburne. 205 E FM 1382, Cedar Hill, TX 75104-2147 US Store# : 1450 I absolutely love IHOP. I can eat breakfast any time of day. However, this IHOP will not be seeing me ever again. I went with my sister and when our order was brought out, my plate was dirty, and there was a hair in my sister's food. UGH!! We brought this to the attention of our server and he was very apologetic. The manager seemed annoyed with us though. Our food comes out a second time, and my plate is fine and my sister is enjoying her meal when halfway through, she notices ANOTHER hair. GRRR! Blecgh! The manager comes over a second time. With a dismissive tone announces "You won't be charged for that (my sister's) plate." The guests at a nearby table who witnessed the entire exchange, from returning our plates the first time, then my sister's second hair encounter, commented on how shocked they were that we were not offered to have our entire check comped or offered gift cards to make up for such inadequate and unhygienic service. Nope! Not this IHOP! Never again! read more

My Fiancé and I stopped by for some food, it's 9 pm, I don't deserve to be treated with disrespect by both the waitress and manager, I ordered the pesto tomato omelet, the first couple bites were ok, as I got further in I bit a nasty rotten tomato, I picked another tomato and bite it and it was also absolutely disgusting, I tell the waitress who then proceeded to tells me that she doesn't understand what I'm talking about as they are grilled tomatoes, personally I love tomatoes and eat them regularly, I know a good one from a rotten one,the manager comes out says "did you order this?" Which I said yes, "I was told that you said we gave you rotten tomatoes, and i was confused because I saw you eating the omelet with no issues" I then tell him that I had a couple bites and that I got a bad one and u tried another one and it was also bad, so I didn't want it anymore, mind you, I didn't finish it at all, he then goes "they are grilled with a garlic sauce soooo just saying, would you like for me to remake it again" I said no which he then said "excuse me" and u said no again, they brought us the bill and they never took the item off, honestly never come to this location, the waitresses are condescending and rude and take forever, but incredibly fast to pick up the receipt to see if you left a tip, and the night manager is a complete and utter idiot who thinks he knows better than the customer. read more

This place is filthy. It took the cooks 30 minutes for a short stack of pancakes. The bathrooms were too dirty to pee in

This establishment smells HORRIBLE I can not understand how people stomach being in there working or even sitting down to dine in. They need an inspection done IMMEDIATELY. No one helps I had to wait 10 minutes to get assistance and everyone acts as if they don't understand English. If I could give 0 stars, I definitely would read more

Ok first of all it should take no one and I mean NO ONE and hour to wait for ihop. Like come on, are waiter took are order without righting down and came back 40 minutes later to ask me what did u order again. How old are we 10? The food wasn't even that great, it was definitely shown in the taste that it was rushed. Almost the whole hour are waiter repeated "oh yea I just talked to her, just another 5 to 10 minutes" TEN MINUTES?! The two teenagers who just got here already have their food? I don't come to IHOP often for these reasons, this is my first time back in years, YEARS I SAY. Disappointing, I would not recommend spending a nice day to come eat here, it will ruin it. Also it smelled weird in the restaurant aswell. Manager tried to cover the bill but I just couldn't take it any longer. read more

there was hardly any service. everyone was on their phones and talking in the back. while people were waiting to be tabled or even to get a drink. was seating for over 20 minutes and no drink didn't even see our waiter. read more

Ordered food delivered said an estimate of 30-55 minutes. Took 2 hours!! Never again! No updates done to tell me it was going to take longer

We waited over 30 minutes and never even got someone to take our drink order. Servers kept walking right past us and I thought they were just busy. Then I noticed that several groups who walked in after us were already being served and even had food. So we got up to leave and no one even noticed anything until I said something. They didn't even know who had our table and made no attempt to apologize. read more

If you're a fan of waiting 25-30 minutes to get seated and another 20-25 minutes to get your food, by all means, please come here. The service was mediocre, at best. After having seated, one of the waiters took the salt and pepper shaker off our table to give to someone else. Another employee thought it would be funny to toss a glass of water into the buss boy's tray, which he missed, and splashed all over me. I'll be going to another place for breakfast next time. read more

Val is absolutely amazing. Very friendly and nice. Lots of personality. Made sure our order was perfect. We will definitely be back and will ask to be seated in Val's section. She needs to be recognized in some way for being so great!!! read more

IHOP - Breakfast & Brunch Near Me - Cedar Hill, Texas

I have been to this location numerous amounts of times but I have to say this last time was the best food experience I've had at IHOP. My party of 2 and a half came in hungry on a Saturday afternoon. It was not very busy although maybe the busy wave just passed because the cleanliness of the establishment was a 2/5 at best. My mom is not the type to stay at a restaurant after being seated at a dirty table where the host didnt even attempt to clean it and the floors were dirty as well. But I convinced her to stay because I was about to turn hangry. I ordered the chicken fajita omelet with a short stack. Mother had the new pablano omelet with chicken instead of beef and some fruit. The half of our party just ate from our plates. Everything was quite delicious. They must of gotten new chickens cause the chicken was sooo good. Lol the short stacks were amazing the fruit was great too. The cooks were definitely showing out that day. Go cooking crew! read more

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If you want to be treated with the most out right disrespect this this is the place for you. My whole group who has numerous servers, we're treated so poorly. Told we accidentally sat ourselves and went to the front to be seated & our server told the group who showed up after us we "RUDLY SAT OURSELVES" idk about y'all but if that were me, I would NEVER SPEAK ABOUT A FAMILY LIKE THAT AND TO THE POINT THEY HEARD ME.... Like we feel so I'm welcomed we will never be customers here again. read more

I've been to many IHOPs and I mostly consider it a good franchise but this one was just horrible. We came here for a birthday dinner cause they said they wanted IHOP. The service was insanely slow to the point it seems like it was done on purpose, the food was gross and even something as simple as getting tartar sauce was a challenge. Makes me not want to go to IHOP in general but certainly not this one. read more

My husband and I went there for an early breakfast around 5:30 a.m. As we were greeted, the lady had her mask on her chin walking around helping a carry out, a man dining, and walked us to our table. I thought maybe she would put the mask on but she did not. The only reason I stayed was the cook had her mask on and was very friendly. I personally did not eat but my husband did. Before serving our food, I respectfully asked her to use her face mask before serving our table. She did comply. If we are going to dine, we need to help enforce the law of wearing a mask. Otherwise, restaurants will be closed again. read more

I tell you, cedar hill is really going down hill quick. This establishment uses cut out boxes to create barriers between customers in booths...I appreciate the effort. The employees walk around on their ear buds allllll dayyy. It is very dirty and there is always food and dirt on the ground under your feet. It isn't well maintained and they dam sure don't care about COVID. Anytime you are serving food and your finger touches the food while you're serving it....it needs to go back or how about just make sure you don't touch the food and hold the plate from the bottom lazy. I was shocked at the level of care out into the cleanliness of the restaurant. Cedar hill.... you all better get it together because it's beginning to change out there a whoooleeeee lot. Service levels are going down and people are excepting less because things are new to them and it appears well but a some changes need to be made by the city regarding standards. Everyone used to be excited to live in "cedarrrr hilllll". Now people trying to get out. I was shocked. Come on IHOP y'all can do better in cedarrrrrr hillll, the new duncanville. read more

Service was good, food was ok, and the waitress was attentive. This location is much better than the location in Lancaster Tx. I gave the place 4 stars because service is always important to me and my family and good service is what we got from Elma. I saw posts about waiting for at least an hour or more. I think people should expect this during certain times of the day. When ordering from a restaurant please know it is always FIFO regardless of what you ordered. read more

Not the best ihop in the area. Do not expect phenomenal service or food. It will be a substandard experience overall from other IHOPs but it gets the job when not wanting to go to far. read more

Longest wait at an ihop ever. The cook, victor, was arguing and refusing to give food to the waitress! There was a hair in my babies pancakes after we waited over 35 minutes. Out waitress was very nice and it was clearly a cook issue. The food was not good. read more

This location has several areas of improvement. My friends and I wouldn't have been waited on if it weren't for Darius being kind enough to take care of us. However, the food was cold when we got it and it took too long for us to get our ticket closed when we were ready to leave. It was busy when we arrived but by the time we were done eating, the rush was over. Please improve the customer service from your staff ASAP. This used to be a good location to eat at but it's not the first time I've had a bad experience. read more

We had a wonderful server.She was great .The food is embarrassingly bad.I felt sorry for our server.She probably looses a lot of tips because the food. read more

The reviews before mine should be updated, or they should give it another chance. Apparently they have a newer waitstaff, because the service was friendly, the food was hot, and the food was delicious. I did not have a single problem at this location. The waitress was attentive to my needs, they cooks were right on point, and I thoroughly enjoyed the experience. Don't always believe people from a year ago. Staff changes and management changes. read more

IHOP - Mega cheeseburger and fries. - Breakfast & Brunch Near Me - Cedar Hill, Texas

Don't go. Sure this probably the only thing that's open after the movies but it will probably be disappointing. And at times the service staff can forget your order (happens all the time) or it taste like diabetes. If you want breakfast, travel a little and you'll get your bucks worth. read more

We were camping at Cedar Hill State Park in lieu of a hotel this past weekend, as we had planned a trip to Six Flags. Not wanting to pack a lot of food (not planning to spend a lot of time at the park), we decided to eat out for breakfast. IHOP was close, and is usually fairly reliable. Meh. Yeah, that's actually been our experience at the IHOP in Austin, too, the last couple of times we've been - to the extent that it's no longer in our regular breakfast rotation. I kinda wish I'd remembered that when we chose this for breakfast, as I might have packed some oatmeal to cook. Oh, well. The food was acceptable, but only just. My eldest daughter asked for her eggs to be cooked over *medium*, but those yolks were definitely over *easy* (which is how I like 'em, but not her). My youngest barely ate any of her own breakfast (she ordered the Silver Five), although that might have been more from anticipation of the day to come than a commentary on the quality of the food. Their dad had an omelette, which he ate without comment. I had the Cinnamon French Toast, which was an interesting twist on a classic. Too sweet for my taste, though, which I should have forseen. The bacon was pretty tasty, although just a bit too crispy. Our server was attentive enough, although it sure seemed to take a very l-o-n-g time between placing our order and receiving our food. The coffee, though. If not for the coffee, this would probably be a three star review. It really was horrible. I'm not a coffee snob, but... wow. It was bad enough that we actually opted to SKIP breakfast on Sunday and just grab coffee from a gas station on the way home! read more

I just can't do this I-hop. It's always packed with people and roaches. The people have to see the roaches because the roaches are under the ketchup and other bottles on the tables, on the backs of the booths, on the floor and in the bathrooms. I'm assuming that all those people must just be real hungry for pancakes because there is no way that they would eat at somebody house that had roaches that bad. I've had better luck with other i-hops but maybe they clean better or the roaches are not so bold to be out on the table while I'm eating. read more

Don't waste your time. Just go to McDonalds next door. Trust me. This is the first time I've ever spent an hour+ in IHOP. The worst part? I ordered a quesadilla. That's right, a QUESADILLA. At least 2 tables that I noticed came in after us and finished their food before I EVER got mine. Literally cheese inside of a tortilla in case you forgot. You know it's bad when people at the table next to you says "you JUST now got your food?" when it finally comes. All you can hear is everyone who is supposed to be working playing around and hanging out next to the kitchen. Not to mention that 3 of the male servers were spending their whole night flirting with a table of girls. Since Yelp won't let me put 0 stars, I guess the 1 star is for our waitress who did pretty good despite the horrible experience I just had. Please, just go to McDonalds. read more

Recently, I have been to the IHOP Cedar Hill location 3x. I love breakfast at night upon occasion. The food here is mediocre; however, this is not the reason that I chose to write this review. The service is subpar and many of the servers need remedial training. They spend a lot of time playing at the food slider, they are often loud & obnoxious, and they do not know how to handle customer concerns appropriately. 2 out of 3 visits, we have received dirty silverware and had to request plastic ware instead. We did not receive any apology from the staff. As a result of my experiences here, I will either go to a different IHOP location or go to one of my favorite breakfast restaurants called "Another Broken Egg". read more