Great service and food! I placed a large catering order to feed 60 people. It was hot, ready on time and the staff was terrific. Very friendly and easy to work with. I will definitely go here again. read more

This place is nasty. I regret coming. It doesn't taste good, tastes artificial. Not sure why this place is so popular. I would compare the food quality to Old Country Buffett. Some people are fine with it. Maybe I'm just a food snob. read more

This morning my daughter goes with a group to a reserved room. She is in the first small contingent of the group, and sits at the first table, right across the table from where the wait staff approaches the table. The wait person goes directly to her table, takes orders from all there (including her) and drinks are delivered to all at the table except her. Finally her water is delivered. By this time others of the group have arrived and ordered. Food is delivered to all the other tables that arrived later, and then finally to her table, except for two people (her and the girl next to her). After apologies (sorry I forgot your orders [huh, didn't you write them down when you were drawing things on a paper when I ordered]) both people reorder. By a half hour later part of the other girl's food shows up, but once again she had "forgotten" my daughter's entire order. Promising to return in one minute with her food and with the remainder of the other girl's food, she returns after seven minutes with the other girl's food. By this time my daughter is eating leftovers from other people at the table. Finally her food arrives, over an hour after she had first ordered it, and was not cooked according to her order. So she complains to the manager, and the manager in a condescending manner replies that she entered my daughter's order in and thought she had arrived late. He forces her to pay full price for the meal, never gives her a receipt, and when I went in to inquire for the receipt, was told that "since it was cash, they didn't keep any of it". Not just will she never return there, I won't go there and I will tell everyone I know to avoid this particular establishment. Obviously that manager doesn't believe in repeat business. He needs to learn that people who don't return tell others not to go. DO NOT EAT HERE! THE FOOD ISN'T WORTH THE VERY BAD DINING EXPERIENCE! read more

I'd rate this location 1-star, but the pancakes I ordered tasted good once I got them. Our service was awful from start to finish. My group of 3 arrived around 7 am and we were one of five cars in the lot. The place got a few more small groups once we arrived, but overall it was much more empty than full. We were seated quickly and our waitress came over within a few minutes to ask if we want coffee. We asked for two coffees and one water between the 3 of us. We were ready to order too, but she hightailed it as soon as we talk coffee. She then brought one coffee and no water and bolts before we can say anything. After about 5 full minutes I grab my own coffee mug. My friend waits a few more minutes and tries to flag her down for water. Waitress ignores us. More time passes and the waitress comes over to finally take our order. She still doesn't bring the water and we ask again. A little while later two of three orders comes out and she walks around the restaurant past us and then doubles back to ask what we ordered like she forgot. Final order comes a minute or two later and she asked again what was missing. And she still didn't bring the water...had to ask again. Then she drops the check and the bill was $28 for three short stacks and coffee...umm...not even close. She got everything wrong and never once made eye contact or said sorry. Oh, and there was sticky residue/drips on the syrup stand from who knows how long ago. Nasty. read more

IHOP - When was this last cleaned? - Breakfast & Brunch Near Me - Bellevue, Washington

Gave our name and sat down to wait. There were quite a few empty tables, but we patiently waited our turn. Two men ahead of us asked the waitress taking names when they would be seated and she said there was no room. Don't know how long they had been waiting. They left in disgust. An older man ahead of us was seated promptly. Another older man came in by himself and was immediately taken to a table. I asked the waitress about why he was seated when others were waiting and there were available tables. She had no answer and took us quickly to a table. A minute later, another waitress told us the kitchen was running 45 mins late. Unbelievable. By the way, I hate to say this but, it apparently had something to do with your race as the white people got seated, but the people from India were made to wait. Incredible! We just left and went somewhere else. Awful place. I have never had this done to me before. read more

Ordered pancakes to go. The DID NOT include syrup with the to go order. WTF?

We came here for dinner because we received a gift card for Christmas. The waitress was friendly, but I can't say the same for the guy she had to get when we had a question regarding our bill. The IHOP website and on tv they have a commercial which advertises a limited time special, however on the bill we were charged full price. When I showed the waitress the website she said "oh yeah, something isn't right here. Let me go get it fixed." Next thing I know some guy comes up asking "can I help you?" I showed him the bill and he told me to bring up the website. So I do. He looks confused for a moment, then he tells me "we don't honor anything the IHOP website says because we're a franchise." So don't go to this location if you see anything advertised because they (or maybe it's just this guy not knowing what he's talking about) don't honor anything IHOP promotes. The food was mediocre and took a ridiculous amount of time to come out of the kitchen. So the only reason they got 2 stars was because our actual waitress was great. Needless to say, we sure as h-e-double hockey sticks will not be patronizing this place again. read more

This was the first time I visited Bellevue location of IHOP and I think their service was horrible. I went on a weekday so it was not busy at all hut the level of service is horrible. Every person there seems to be in a hurry to get their job done. The coffee served to us was cold, though they changed it once we complained. The lady who was serving us by the way dropped cheque on our table and disappeared. Other staff was so busy in that non-crowded time that they didn't bother to ask if we are waiting for something or someone. In the end we just stood and paid at the counter where we had to call someone to attend us. The person at the counter quickly processed the amount and went back to do other important tasks. The people there really needs a good amount of training in how to meet and greet customers. If you want a good food served with 'i dun care' attitude then you might like this place. For me I am not planning to go to this particular bellevue branch again. read more

I went there to have a midnight snack with my friend. While I was there I heard a server named Diane continue to yell and berate our server for doing her job? She kept talking about how she (Diane) wouldn't serve us no matter what. Now, my friends and I weren't making any trouble. We were just sitting, talking quietly, drinking coffee, and waiting for our food. I can't believe they let a woman work there who so obviously disrespects her customers and her fellow employees! read more

This place sucks!!! Never come here for heavens sake!! Came in here so hungry.. Writing this while am still at this place.. I ordered 2 specials out of their Menu and asked to switch Bacon with Chicken on one and Steak with chicken with the other one, she says its too much of a substitution for a special!! I've never got such an answer from any IHOP so far, I dont think i'd want to go to any ihop after this horrible experience.. read more

Wow. What a crappy experience. We had "dinner" there tonight. There was only one cook for an entire restaurant. I have no idea why. Our waitress's English was poor at best and she often times didn't understand what I was asking for. She brought our appetizer (which half of the items were burned to a crisp) out without any plates. I asked for plates and she looked at me like I was bat sht crazy. She asked me how many. Um 4 please, just like the number of people at my table. She comes back with 4 bowls. Ooook. She keeps refilling our drinks but never taking away the empty glasses. By the end of dinner there were 9 glasses on the table. My nephew's order was wrong but we didn't dare ask for it to be fixed. We had already waited forever for our meals and like I said, the waitress hardly understood me. The place itself is dated and stale. The food was mediocre and slightly expensive for what it was. Well whatever right? It's not like I went to the Space Needle to eat so I really shouldn't expect too much. read more

Today, after a swim team practice, I went to ihop with my team. I had the WORST experience at this restaurant. I was one of the first in my group of almost 30 people to order my food. The waitress took nearly 10 minutes to order our drinks. I ordered water and I was the LAST one to get my water! Then, as the rest of my team started ordering, other non-related people came and ordered. They all got their food within 30 minutes. I had been sitting waiting for my order for nearly 45 minutes already. Finally, the waitress comes back with most of my tables' orders. All, except the girl next to me and myself. I have finished my water and the waitress does NOT fill it back up again until AFTER I get my food. But before I get my food, the waitress asks me what my order was AGAIN! because she claimed to have forgotten it. I re-order and she leaves. In nearly 10 minutes, she returns with the first half of the order for the girl NEXT to me, but not mine at all. Instead, she asks me for my order AGAIN! I give it to her AGAIN!! She leaves and promises my food in ONE minute. This time I timed her. She took 7 minutes to come back with the rest of the order for the girl NEXT to me! Still, I have no food! It has been over an hour and I do not have food. FINALLY! She comes back with HALF of my order and then in 5 minutes, comes back with the rest. I ordered the International Crepe thing, with my eggs sunny-side-up. My bacon was shriveled and my sausages were cold and dry. My eggs were not fully cooked. The only good part of my meal was that the crepe was very warm. The waitress did not return until she brought the bills. I sat alone eating my cold, disgusting food for a few minutes until I realized that my eggs were not cooked all the way. I took my bill and went to talk to the manager. He was nonchalant and rude. I felt like he did not take me seriously. He said that "this happens with large groups", then did not even offer me my receipt. I was so offended. I will NEVER go here again. read more