Beware of online ordering. I usually order online for pickup and they routinely forget to add sauces and sides. Last Monday I ordered a milkshake. They were out of ice cream but didn't tell me that upfront. Instead the server looked at the receipt, put other items into the bag and tried to give me my order hoping I would forget about the milkshake. When asked, that young lady displayed a fake surprise and told me to pick something else because they ran out of ice cream. I asked for a refund. They ran to and from a manager several times, the manager never came out (apparently Ms. Angela Roberson was too busy at 9 PM to come out to the customer who already spent 20 minutes trying to get her order), they gave me the manager's card and promised that my refund will be processed the next day. Several days later I still don't see any refund. Should I mention that they forgot to add one of the sauces too? So I assume it is a systemic issue. The manager, Ms. Angela Roberson, doesn't care about the customers, it is not a surprise that other workers don't care either. Do not order online from Bellevue location and if you do, triple check everything and be ready to lose money. read more

Came here around 10PM and was served by a fun waitress who engaged with my group of friends. I had hazelnut chocolate crepes with bananas which were excellent. Everyone ordered a variety of food, we were able to stay for a few hours, and we were served promptly and well. read more

We came here for breakfast on a Saturday. I understand it might take awhile to get a table. Surprisingly we were seated rather quickly. The food on the other hand took over 30 minutes to receive. For waiting that long I was very disappointed that everything was cold. The only positive thing about the place is the server was nice. read more

I visited IHOP yesterday with my two of my friends and was helped out by a waitress who went by the name "Melly". Everything was going smoothly until our food came and I saw hair in my ranch. So I told her that there was hair in there and she tried to assure me that it was mine and said "It's impossible that the hair got in there and that the ranch was in a small container". She even tried to convince me that it wasn't hair until I had to pick it out and show her. After that I was ready to forget about it because mistakes happen! But when one of my friends left their wallet in the car she told him that if he goes to the car she will call the police. As he is going through his car to bring his wallet, She calls 911 lying to them saying that we were leaving without paying which certainly was the case. She even told me to shutup which is when I lost it. He ended up bringing the wallet and she acted like everything was okay. I hope this lady learns how to talk to customers and I'm surprised how she even is working here. I recommend coming here if you want to find hair in your ranch and recieve terrible service! read more

I had hair on my food and my eggs were cold. When I told the manager she accused me of there supposably being hair...the manager was completely rude and she did not apologize. Very disappointed in her customer service. read more

I came in at 2AM, i had a mobile order. On the App it asks you what time would you like us to start making your food. I put 4AM but changed my mind, for some reason they had to waste 30 minutes! Of my time for this "complicated" reason. I went through too many uncomfortable conversations with the servers and the manager over a mobile order that you can't cancel or edit! I told them I was charged and I paid for my order, I even showed a receipt and still nothing but talk, talk, talk. I left by 3'oclock for such a small order read more

Subpar experience. There is not much positives I could think of about my visit today. It seemed like the servers quit trying to impress us five minutes after we sat down. I got a watermelon lemonade and they stopped putting the pieces in once I got into the refills. You walk in and you see a wall of unserved food waiting to be given to the corresponding guest, which makes me realize that's why I waited so long. The waitress didn't seem to be enjoying her day and it was obvious. They skimped on anything they could, my date was disappointed in the lack of hollandaise sauce on their crêpe. And once we got our food we were also given the bill, as if there was not gonna be a chance to order anything else because they decided they didn't want to check on us anymore. Anyway, the food was okay, it wasn't the worst experience, I just personally won't be going back to this location. Thanks for reading. read more

Food is generally good. Really like "Elvie" (I think is her name). She goes above and beyond and you can tell she cares about her job. I usually hope she is our server when we eat there. read more

Very standard breakfast fare. I ordered the regular all you can eat pancakes which came with two eggs and a choice of two sausage or bacon. There was two pancakes for the order and you can ask for additional pancakes. We had a large group and I thought the server did a good job splitting everyone's bills and getting everyone's order on the table. read more

I've actually eaten here twice this month, which is more than I usually will in a year. The staff is friendly, but has a tendency to bring your coffee and forget the other drinks. The first time I came with just my man. We had a pretty good experience except the server only brought his coffee and not my juice until later. The country fried steak and eggs were great and so was the hot links, but our waffle was a little over done and kinda tough. The next time I came with just the kids. Our server had this look of "great a table with small children." She was nice later on when she realized that my children can behave themselves in public place. She did forget their drinks though. And the chocolate milk was never stirred my daughter had a big surprise when she sucked up only chocolate syrup. I ordered the blueberry pancakes this time. My poor cakes were drowning in blueberry topping. I didn't even taste the cakes. Everything else went fine though and we left happy and full. read more

Food was surprisingly good. We had pancakes, eggs, sausage, bacon, and an omelet. Service was good and place was clean, When we walked in, there was someone wiping down the bench seating and glass blocks that divided the eating area from the serving area. We sat by the window and the window sill was dust free. Really have no complaints. read more

I have to say I am not impressed I watched my waitress pretty much just put people's checks on the table not asking if they need anything or even acknowledging their presence. I had to wait for my water (which I ordered when I was seated) after my order was placed. I'm not picky when it comes to service but I do believe in people earning their tips. I was treated better by a stranger I met sitting beside me then the waitress at this establishment. The only thing giving it a two star was the spicy ranch chicken I had. They are lucky I was hungry before school. read more

The quality of their food isn't amazing, but they are pretty inexpensive and its a good place to go with friends or family when you want to go out for breakfast without breaking the bank, read more

I came here for a quick breakfast. I didn't have time to visit Lil' Jon or something a bit better so I settled. I ordered a coffee that was burnt and yet it still had no real flavor. I got bacon and eggs, the eggs were actually ok, but the bacon was pretty much transparent because it was sliced so thin. The food just tastes so pre produced in a factory, and not good. I recommend spend a few extra dollars and get a real meal, with some real coffee. read more

If I was able to rate zero stars I would, the server Josie was such in a rush for us to leave . five minutes into getting our food we got our check. The seating accuracy of the host was very off. I didn't mind waiting but for the amount of time I waited for table the least they can do is not make us feel like we have to leave right away. No straws were offered. It took her about 10minutes into being seated to get a round of waters. Keep in mind the store wasn't busy. My friend found a short curly long hair, an literal genital hair. The busser was very uncomfortable and was just staring us down the whole visit there and kept walking around in circles. My friend was racially judged by his skin color and we weren't given even an apology by Josie or the manager, we basically just felt stupid and were looked at awfully. Guys I sincerely mean this but do yourself a favor and go spend your money elsewhere. read more

Zero customer service no one seems to care. I asked for the food to be canceled and the person didn't ask why and she didn't care.

As ever the pancakes were very good. They have new menus which look very attractive. I really love hash browns and on the menu they were listed as crisp and golden brown. They looked great so I ordered them along with two over easy eggs and crisp bacon and a aide of pancakes. My plate came with 4 sausages so the waitress took my plate back and the cook replaces them with bacon. It only took a minute so the bacon was precooked. Sure enough the bacon was room temperature but crisp. Very narrow pieces but tasted OK. Unfortunately the hash browns were also room temperature and were nowhere close to golden brown. They should take the time and cook them when ordered. Next time I will just stick to the pancakes or maybe try the new waffles. read more

Waitress was way too freakin nice and courteous. She made me realize I'm a terrible person, and then I wasn't hungry afterwards. Uhhhh.

I want to like this place... I love pancakes. Unfortunately the place is DIRTY. There was dried food stuck on the tables and side walls... I think pancakes taste fine, of course not as good as when my wife makes them at home. Sorry but having such a dirty place deserves one star. If it was clean, I would rate it 2 stars. read more

This place feel old, dirty, dreary, the help is obviously underpaid as they all seem depressed and sad. Not a good start. Other locations may be better in these areas, but the food is the same.. Blah. For the price you pay here (about 30 bucks for 2 people) your better off going to a place where you are going to get your moneys worth. Steer clear of this joint read more

Their food is not bad in general but today I found a hair in my hash browns. I just skipped the hash browns and ate my eggs and bacon. I should have told the waiter who btw was very good at serving me. Anyway when I finally decided to leave, I went to the cashier counter at the front to pay but for some reason all the waiters just ignored me. They were like two feet away from me talking to each other and laughing. But that didn't bother me, I was hoping they will eventually help me after they're done but they didn't. Finally I decided to wave at one of the waiter and he asked me if I needed anything?? I'm standing in front of the cashier counter holding the check and my wallet in my hands and this guy asks me if I need anything. Please use your common sense while serving your customers. For example, if a customer walks from the inside to the front cashier counter and stands there, he/she most probably wants to pay and get the hell out of the place. Don't expect the customer to signal at you. read more

This place is good for 24 hours dining. Unfortunately they have very few servers and this pace can get really crowded. It takes time for the order and also the server forgets to ask for sides and is always in a hurry due to customer volume for one person. read more

Dear Sir or Madam: Ordered online, and by the time we got there they delivered only half of the order in the bag. Given I was in a hurry, I trusted the "expediter", Mrs. V, who personally checked the bag to see if everything was ok. MY mistake trusting her blindly... When I got home, half of the order in my bag. We called them, they said it was not their fault but the kitchen's one...Wow...The expediter responsible for the finalization of the order said it was not their fault but the Kitchen's.... Important to note that when I was there at first, it was NOT packed, not a lot of people at all- much later on, about 1 hour later it was full. They are either being extremely incompetent, or worse -you name it! Chicken very salty- had stomach ache later on. Last note: They charged us very nicely- no mistake when charging- very competent. *Consider AppleBee's, Chick-fil-A or even the 24hour grocery store at Safeway, nearby- safer and better. read more

I got food poisoning from ordering eggs over medium. Don't forget these are not farm raised but rather genetically and chemically induced. I will never eat here again. read more

The service was slow and the food sucked. The waiter was less than pleasant and had the nerve to serve my family cold food. I'll never look at I Hop the same after that experience. read more

Great service! Vianey was wonderful! Very fast and attentive. I'll definitely be returning!

Me and my husband decided to have our New year breakfast at Ihop today. We ordered chicken with waffles and Chicken Florentine crepe. First off, the service was super slow. Just one bite of the crepe made me sick and when I mentioned the staleness of the chicken to the server, she argued that the recipe is the same and there is nothing wrong with the crepe. I told her we have ordered the same thing before many times and it wasn't the same. When she was unyielding, I told her to charge us if she wants to but just take the plate away. She soon kept the bill on the table and did not even ask us if we wanted to order anything else, given we hardly ate anything. Fyi, the chicken was overcooked and the hollandaise sauce on the crepe was curdled. This wasn't our first time ordering Florentine crepe but I think this was our last time we visited IHop. I have been to many IHops in three different states and this was by far the worst in terms of food and service. Very disappointing. Should have read the reviews on yelp before going there but happy to be adding another feather to their cap in 2016. read more

Fast service and good atmosphere. Came here for dinner and it's not very loud which is a good thing after a long day.

salad with super deep fried chicken and bacon. They are black, oily and hard to chew.

They say 15 minutes on waiting and they lie that it goes randomly Oder then it goes by 1 person and 2 and 3 it's really pathetic

Don't know why this place has a 2.5 stars. My experience was really good. Amazing garden omelette and a good service. The only bad thing was we had to wait about 20 minutes for our food but it's understandable on Saturday around noon. read more

The service sucks. The wait is always long and most times the food is served cold.

My partner and I, along with our 3 children, visited this Ihope location on Feb. 9th 2020 . We had to endure disgusting conditions with a couple repeatedly lifting his butt towards towards our direction and farting several times throughout is trying to eat. We were so turned off by the smell that we could eat or food. While we asked several staff members to get the manager, the customers wife then kept coughing in our direction and not covering once. Over 15mins go past and the GM comes and explained that she can not and will not discriminate against them by asking them to leave ( which we never suggested) . We expalined that we were uncomfortable with our experience and asked if anything that they discount our bill because 3 of the 5 of us couldn't continue to eat. She so RUDELY said " I'm not discounting your bill and if you dont pay it, I'm calling the police! I asked her for what and are you serious?. Not only were we humiliated but she scared my children with calling the police and for no reason when no one in my party refused to pay. I have never felt more discriminated, humiliated and threatened by a manager. read more

Great food, terrible service. One lady there would give us one worded answer and was short with us, she even said whatever, not good service. When I told the manager he simply made excuses and said sorry. No wonder this place has such bad reviews. read more

Waiter service for late breakfast here is consistently terrible. Had to harass my waiter for status of my order after 30 minutes of waiting as others around me who arrived later got their orders before I did. No apology. read more

I always crave a trip to IHOP because I'm a big breakfast fan. I've been to this location numerous times and have very varied experiences. Sometimes the wait is long and the food is great, other times the wait is short and the food is meh. I went yesterday and had my worst experience yet. The food was tasty but that is where the good stopped. The waitress never stopped by to see how I was enjoying my meal, so I was never able to ask for ketchup. The vanilla ice coffee tasted like a bad coffee flavored water. I really like to eat here but things keep going down hill each visit, I don't know if I'll continue to go back. read more

My husband and I stopped here after traveling. We were tired and didn't want to sit in a noisy restaurant. Matthew waited on us and let us sit in the closed section; so we could relax. He was a great server, especially considering the restaurant was busy. We went back and had great service again with Jullisa (sp?) . They both were very friendly and helpful. read more

The waitstaff was friendly for sure, but the food was just not very good. had an omelette which was huge! too bad it was not very delicious.

Very bad tasteless food service waiters serve you very badly brought me an order that was not and wanted to charge me take a long time to assist and take the food read more

The food is not the same but the staff was very friendly. The screwed up our order but quick to fix it. Sharris is the place for breakfast.