Just finished eating here. The food was okay but the bad service is what this review is about. It took the waitress twenty minutes to ask us what we wanted to drink. THE PLACE WAS NOT BUSY. She never dropped the check off at the table, it took our food an hour and some change to get to us, and they were out of straws. The waitress didn't even bring me all of my food at once, I got half my plate and by the time I got the rest of it I was so done. I will never go back. read more

Probably now my very last choice for breakfast or any other meal. My husband & I met our son & his family for breakfast. Hostess never welcomed me - only asked me how many. Waitress was nice & helpful. She was only bright spot today at all. We ordered, food finally came & none was hot. All pancakes were cold & wouldn't even begin to melt butter. Got syrup from & sat it on table - ants went everywhere!! My granddaughter hollered when she saw them. They must have been in the syrup container. Told the waitress & she apologized, but did nothing! Didn't move anything, get Mgr, nothing. read more

I love IHOP but this particular store needs a whole new staff. Unless you don't mind waiting FOREVER and don't care if you order is right. We were seated relatively quickly but we didn't see a served for 10 minutes. Then it took another 10 minutes to get our glasses of water. Just water. I lost track of how long we waited for our actual food... we thought of getting up and leaving but it just seemed too rude. When the food finally came - two orders which were wrong - we had to ask her to bring us our silverware. The thing is - there were four employees there, three of whom looked like servers and there were only THREE OTHER tables occupied. I can't imagine what they'd do if there were a rush. I'll keep going to IHOP - I love their food and service - but not in this town! read more

In the area and stopped here for a quick bite to eat. It wasn't that busy but service was extremely slow. Waited nearly an hour to have only half the tables food come out. Food was ok. read more

This is the worst IHOP I've ever been too. They allowed a party of 15 to allow 10 more people to just walk in and start grabbing tables. Hour wait for a table after that. Many people leaving that were seated and couldn't get food ever delivered to their tables. Then the party of 25 asked for separate checks. So the waiters don't have time to deal with anyone else. The Assisant manager is loudly speaking in the kitchen complaining about people who are mad they ordered 45 minutes ago and still do not have food. Corporate needs to show up and shut down this location. read more

Well It has been many months since we have eaten here, the last time it was not the greatest! However this time was far better. The service was great, the food was very good this time. Very nice, keep up the good work things have gotten 100% better here! Looking forward to eating here again! read more

Awful. Very slow. Quick with excuses for delay. Waited 7 min for a seat. Sat ourselves. Waited 30 minutes for food. Felt like they should have been paying me. HOW is this location still in business? read more

As opposed to my last several IHOP experiences, this was a good one. Monday 1100. No wait line. Excellent food-recommend the pancake sliders--waitress was nice and quick and no problems with order. Didn't have to ask for utensils or ketchup. Clean. Looks nice and smells nice. Clean bathroom. Quick service. Thanks read more

Walked in the door at 10am on Sunday. Waited 5 minutes to have my name put on a wait list. After a few minutes a woman shouted my name and glared at me. She then escorted me to my table without saying anything. She brought out a disgusting high chair for my daughter. The entire place was pretty dirty. I ordered our drinks. My water tasted strongly of milk. Our waitress was really nice, even though she got my order wrong. The food was pretty good. I probably won't go back, just because of how filthy it was in there. read more

Ugh they always messing up a order & then the cooks be mad I hate place this get mad when they mess an order up

There isn't much positive to say. There are a lot of great choices on the menu. Past that, there is nothing. Our order was wrong, but that wasn't the worst thing. I had two hairs on my French Toast plate. It was obvious that they weren't mine. They offered me more food, but who wants to eat after that? They did not offer to remove the cost from my bill. Nothing. Needless to say, we won't be back. read more

Got right in & service was awesome!! Barely sat down & had server, Kimmy, bringing us coffee!! Food was quick, hot, & delicious!!! I even had special requests & brought to me done my way!! Thank you so much!! read more

I made the horrible mistake of ordering a to go order on December 25,2018. I walked in at 4 pm and got my order at 5:16 pm. My order was wrong so I tried to call the restaurant but no one would pick up. So I called at 5:30 am on December 26,2018 to nicely explain my experience. Was told to call back this afternoon and they would make it right. I called and ask to speak to the manager. As of right now I have been on the phone holding for 21 minutes. This is absolutely ridicules. To be ignored by a manager of all things. I can see why the employees are properly trained. read more

This International House Of Pancakes is located in the front parking lot of the Anderson Mall. It has been there for several years. They have great pancakes and other breakfast foods. They give good helpings and we even like their dinner menus. They stay open 24 Hours on the weekends. It is a good place to go. read more

Dropped in to have a late dinner at 9pm on a Saturday. No one in line in front of us, however we still had to wait 5 mins for someone to seat us in the nearly empty restaurant. When they finally seated us it was at one of the two clean booths in the restaurant, the restaurant was nearly empty and had multiple dirty tables. I went to use the bathroom, the bathroom was disgusting. I left the bathroom after just washing my hands and walking back out and sat at the table. We ordered our food however the restaurant was out of crispy chicken for a chicken sandwich, they were out of eggs benedict (that's no longer on the menu) so i chose a spicy chicken sandwhich. When the food showed up the waitress dropped my wife's plate of food on her blouse. The waitress then left the table after apologizing. I had to clear up the mess. The waitress came back a few minutes later to ask everthing else was okay and I have to ask for a replacement portion of fries for my wife. I also asked for the waitress to take away the spilled fries i had pilled up at the end of the table from the spill earlier. When the replacement portion of fries showed up they were cold and hard like cardboard. My spicy chicken sandwich showed up with loads if ranch dressing, I had asked for light ranch. There was no hint of heat to the chicken either. I laced it with Heinz57 and ate it anyway. Needless to say we will not be returning. read more

I was in This I Hop on Sunday Mar 12. Even when pretty much all of the servers did not show up for work, the mgr of the Resturant had worked all day and with the help of two of the kitchen help, worked really hard at taking care of all of the customers. Even though our order was slow at getting to us, the food was excellent and the attention of the manager and the kindness that was shown to us by the employees that were working, was very professional. We will be back. Thank you again for the hard work!! read more

Food is good it's the hostess that needs to find a job NOT working with people. RUDE and lies to customers. Made for a bad experience

We LOVE eating at I-Hops! At most locations we have ate at the food/service is great..however we have stopped eating at this location due to slow service/mediocre food. Definitely not up to the usual I Hop standards. read more

I usually enjoy IHOP but not this one, me and my husband waited almost 30 minutes for our food and while we were waiting the waitress took forever with our drinks and refills and she was eating with her hands at the counter and not washing them. The other waiter coughed and did not cover his mouth right over someone's food. Our food was sitting up on the bar for almost 7 minutes before they brought it out. My eggs were dry and the bacon was so crispy and over cooked their was nothing left to really eat. My husband's burger wasn't cooked all the way after he said medium well!! Then I had to ask for my grits that they never brought out with my other food. The waitress just scooped them out of a container that her and another waiter were just standing over laughing and carrying on. I was supposed to get unlimited pancakes but as slow as they were being we just payed and left. Will not be coming back!! read more