1. IExtend Beauty Studio

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Charlotte, NC

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IExtend Beauty Studio

5.0 (2 reviews)
Closed • 9:00 am - 7:00 pm

By appointment only

Services - IExtend Beauty Studio

Permanent makeup application

Blemish camouflage

Permanent makeup consultation

IExtend Beauty Studio Photos

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Recommended Reviews - IExtend Beauty Studio

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7 years ago

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8 years ago

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Mara Cosmetic Tattoo Studio - Bathroom

Mara Cosmetic Tattoo Studio

4.5(59 reviews)
1.2 mi

I recieved a lip blush reconstruction in other words i have scarring from a dog bite. Anna B is…read moretalented. listens to your needs/desires and really shows she cares about what the result you are going for. If you have any scarring on your lips and it's something you wake up and hate looking at everyday I wouldn't hesitate for a second to reach out to Anna. The work she has done restores and made me feel better overall thank you!!!

I am extremely disappointed with the lack of professionalism, communication, and accountability at…read moreMara Aesthetics Studio. My mother has now spent over $500 on permanent eyeliner that has left her with absolutely no visible pigment. After her initial appointment, the pigment had completely disappeared by the time she was due for her recommended touch-up. Despite providing photos showing there was nothing left to touch up, she was still charged for another appointment, only to experience the same disappointing results. What is even more frustrating is the complete lack of empathy or willingness to resolve this situation. I have made numerous attempts to speak with someone in management, including contacting the owner, Anna, directly, and have received no response. The business refuses to communicate over the phone and insists on handling everything through text messages (generated using AI), despite previously having no issue contacting me by phone. Instead, I am left going back and forth with a receptionist who does not appear to be adequately educated on the services being provided or equipped to handle customer complaints. I have repeatedly requested to speak with someone who has the authority to address this situation, yet those requests continue to be ignored. Rather than acknowledging the issue or offering a reasonable resolution, they continue to insist that pigment is present when the results clearly show otherwise. My mother originally wanted black eyeliner but followed the artist's professional recommendation to use dark brown, without being properly informed that the results could be significantly lighter than what she wanted. Now, instead of taking responsibility, they are suggesting she return for black eyeliner, as though spending even more time undergoing another procedure is an acceptable solution. At this point, we are not interested in additional services from an establishment that has already failed to deliver satisfactory results on multiple occasions. We have been more than patient and have made every effort to resolve this privately, but the lack of communication from the owner and management is completely unacceptable. My mother trusted this business, paid over $500, and deserves more than dismissive text messages and excuses. Customer service should not disappear the moment a customer expresses dissatisfaction. I would strongly encourage anyone considering permanent makeup services here to be cautious, because if something goes wrong, based on our experience, getting someone to take your concerns seriously is nearly impossible. This entire experience has been incredibly frustrating, disappointing, and unprofessional and this will be escalated.

Photos
Mara Cosmetic Tattoo Studio - Waiting area

Waiting area

Mara Cosmetic Tattoo Studio - Peanuts Snoopy Woodstock Tattoo

Peanuts Snoopy Woodstock Tattoo

Mara Cosmetic Tattoo Studio - Anna and I (Kristin J)

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Anna and I (Kristin J)

IExtend Beauty Studio - skincare - Updated October 2026

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