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Walgreens

3.8 (4 reviews)
Closed • 8:00 am - 9:00 pm

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5 years ago

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4 years ago

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Ask the Community - Walgreens

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Abs Beauty Supply - No return or exchange on clipper, trimmers, wigs & hair

Abs Beauty Supply

(8 reviews)

I recently visited your store to return a pair of colored contact lenses I had purchased a few…read moreweeks prior. The package was completely sealed and unopened. Upon approaching the register, I informed the lady of my intention to return the item. She responded that returns or exchanges were not accepted. When I asked for clarification--since the item was unopened--she pointed to a sign stating, "No returns or exchanges on clippers, trimmers, wigs, & hair." I noted that contact lenses were not listed, to which she replied that the store does not list every non-returnable item on the sign. I then requested to speak with a manager, but was told no manager was on duty. She offered to provide a phone number, but first asked me to step aside so she could assist another customer, which felt dismissive and unprofessional. Afterward, she provided me with the manager's contact information. I called the number twice immediately after leaving the store, left a voicemail, and included my contact information, but I have yet to receive a response. I would appreciate clarification on your return policy and a follow-up regarding this experience. Thanks.

Please Do Not Shop Here. I had the worst experience recently. A couple of months ago I purchased a…read moresmall hot comb and it was defective it actually blew up on me. Recently I came to buy another one thinking that it was just a fluke. But when I got home I realized that this one was also defective. I immediately returned it to the store. When I explained the situation to the cashier she told me that I had purchased a large comb. I explained to her that this is what I had just purchased and taken out of the package and showed her where it was damaged. she then basically called me a liar and theif and said that I was returning the old product. I was appalled and taken aback because she was actually calling me a thief and a liar to my face. I had my receipt and I paid cash. She would not refund me my money, but gave me a store credit. I would never return back to this store.

Walgreens - drugstores - Updated May 2026

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