I need help in my store open ceremony. Soniya and all other staff helped me a lot with patients. They did really very good job. Thanks read more

Hi all, please be very careful when dealing with this company and a woman named Sonia. Based on my personal experience, I strongly recommend doing your research before making any payments. She initially comes across as very friendly and reassuring, but unfortunately, the services I was promised were not delivered. I was asked to make full payment upfront, and afterward, I was told that her truck had been stolen. When I requested my money back, I did not receive a refund and was told that she had no idea what was going on. Please be extremely careful and read the other comments and reviews regarding similar experiences before doing business with her. I have also noticed that she changes her name on Facebook and that payments may be requested under other people's names. I'm sharing this as a warning so others can do their due diligence and hopefully avoid having the same experience. read more

Great communication initially, but everything changed after the event. The company was very responsive and helpful throughout the booking process, which gave me confidence that everything would go smoothly. Unfortunately, that completely changed on the day of the event. Our event was on August 1st. About 30 minutes before the event, the rental company still had not arrived, so I reached out to find out where they were. It was only then that I was told there had been an 'accident' and they were unable to make it as planned. They ended up gathering what they could from another location, which resulted in several chairs being missing, 5 umbrellas not being delivered, and the setup not being completed as agreed. My guests ultimately had to step in and help with setup. Which by the way, some items weren't in best condition (dirty). I understand that accidents and unexpected situations happen, and I sincerely hope everyone involved was okay. My concern is the lack of communication and follow-through afterward. Had I not reached out 30 minutes before the event, I would not have known there was an issue. I requested a partial refund for the items and services we did not receive. It has now been 3 weeks since the event, and despite multiple attempts to reach them by text and email, including one final follow-up as a last attempt to resolve this directly, I have received no response. You would think that after an experience like this, a business would at least acknowledge the situation and make an effort to make it right. Unfortunately, there has been no response or attempt to resolve the matter. What's especially disappointing is that they were extremely responsive and helpful throughout the booking process. Once there were issues that needed to be addressed, the communication completely stopped. I understand that the accident was unexpected, but the lack of communication and customer service afterward is what ultimately made this experience so disappointing. Based on this experience, I would be hesitant to recommend this company. read more

This business is run by the most unprofessional incompetent people. They lack professionalism and their customer service is non existent. They scam you by taking the full payment upfront by Zelle. They failed to deliver items we were charged for. Delivery was late without them communicating to us. Told us, like they did to so many other reviewers that " the truck broke down" people called in sick. Finally delivered a half hour before our event. Lady named Sonia wouldn't answer her phone but continued to text. Do yourself a favor and rent from any other company. It's very telling when you read the responses they post to negative reviews, calling everyone a liar. Maybe if they paid more attention to details and scheduled properly instead of writing lengthy nonsensical responses to honest unpaid reviews they might be able to run a better business. read more

Great experience renting chairs from them! The chairs were clean, sturdy, and in great condition. The rental process was easy, and everything went smoothly from start to finish. They were friendly, professional, and reliable. I would definitely rent from them again and highly recommend their service! read more

Fast and friendly service. Great communication. Timely with delivery and pick up. Highly recommended. Resin chairs read more

Rust, Wrinkles, and Rudeness -- This rental company doesn't need a tune-up--it needs a full-on identity crisis intervention. We rented event gear for an upscale grad party and got unambiguous chaos in return. Chairs: Rusted, dirty, and some had absent rubber feet. The delivery person said "No one sees the legs." They did replace the ones missing the feet. Tables: Gum stuck underneath. Tablecloths: Wrinkled, stained, mismatched. One was, and I am NOT joking... a satin bed sheet. Chafing dishes: One collapsed completely, with full-flame Sterno fired up, nearly burning our family member. Serving spoons: Dirty with crusted food. Customer service? Accusatory, uncaring, and unprofessional. They only take Venmo or Zelle, -- and we now see why. No disputes. No accountability. We apologized when someone in our group raised their voice, but the rudeness from their end was constant. For pick-up, yelled at us for not having the chairs and tables at driveway. There is a narrow alleyway where many people traverse, including a 4 year-old. No way we could have these teetering near a rambunctious little one. Their customer service is so bad, I'm surprised they haven't started a support group for the people they've traumatized! If you value safety, quality, and basic dignity, do yourself a big favor - skip this rental company. read more

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This is the 2nd year in a row that I hired iDecor. I rented 100 chairs for a company event. I worked with Sonia. I did have to pay the full amount up front 2 weeks prior to the event. However, the chairs were delivered on time and picked up earlier than expected. A good experience and I will use them again in the future. I recommend them 9/24/2025 read more

This business is a scam Please stay away from this business all the reviews about them being rude, pushing you to pay upfront not sharing details is true. Please don't fall for their reps you will end up losing money same way as I did. But I have raised this to Small Business Bureau and they are looking in to it With so many negative reviews they agreed something is not right Their rep Sonia was very nice in the beginning said only wanted deposit to secure my order When I tried to get more details on delivery, what she will bring she started getting rude and sending threatening messages. With a day left for the event I paid the entire amount and asked her details and she continued to threaten to not be there I finally asked her to cancel my order and she refused to refund me the $1250 So now she has cancelled my order, threatening to not make any deliveries and has refused to refund me read more

Communication was always prompt. Delivery was very flexible and so was pick up. Will use if needed again in future.

Don't trust these crooks! They robbed me of having a perfect birthday party. I was charged $2500 for decorating my 40th royal birthday themed party last September. Sonia sent me a picture about a week before my party which looked nothing like we discussed earlier last year and contracted for. Then, the day of my party I got totally something else. Now, I'm trying to sue them and they are avoiding my calls, emails, and letters. Very unprofessional. Make sure to read about the other 1 star reviews before you start calling them. The non 1 star reviews might be fake and generated by their friends and family members. Thank you for the response below. Let's not be as fake your business is. Their address on http://idecorevent.com/about-us/ is not even valid anymore. They moved out and I wonder why. Also, they don't call back my friends who left voicemails and emails. So don't call me fake when you no longer have a real address on your website. They also love to call everyone's review fake if it isn't positive and in their favor. You can ask all my friends and family how caring and genuine of a person I am. Please DM me if you think I'm fake and I will gladly show you and explain everything Idecor events wronged me of. read more

iDecor Events - What I actually got for my 40th bday party minus the desserts provided by another vendor. I didn't approve the ugly ruffle skirt - Party Equipment Rentals Near Me - Fremont, California

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We absolutely loved the graduation decoration! Everything looked beautiful and was set up perfectly. Had a great experience working with Soniya. Highly recommend! read more

From the moment they wanted me to pay by Zelle or Venmo over the phone I had a feeling this company wasn't that professional. They dropped off filthy dirty tables and chairs, a couple of the chairs were mixed matched, many of the tables and chairs didn't have the rubber soles and they scratched my floors Then they wanted to push the day of pick up further out even though I stayed next day pickup and even asked me to set all the tables and chairs outside for them to make it easier for their helper to load. When I mentioned how their equipment was dirty and didn't have the rubber protectors, she proceeded to tell me that those tables and those chairs were outdoor equipment, well that explains the dirt that came out of the holes of the tables and chairs as I was setting them up in my home. Basically, she made it seem like it was my fault because I was not specific enough to ask for indoor chairs. Clearly I didn't know there was such an option don't book with these people truly unprofessional and dirty. read more

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I've used iDecor for my White Party two years in a row now, and I honestly can't imagine going anywhere else! Their cocktail tables are always in great condition and add such a polished, chic look to my setup. What I really love is how kind and accommodating they are. This year, I asked if I could stop by a few days before the scheduled pick up time simply to check if the table cloths I purchased fit. Instead of making me come back again, they let me take them right then and there--it saved me so much time and stress, and I thought that was such a thoughtful gesture. The whole process with iDecor is always smooth, from booking to delivery/pickup. They're reliable, professional, and just genuinely nice to work with. Every year, my guests compliment the setup, and I know iDecor plays a huge part in that. If you're planning an event, I can't recommend them enough--I'll definitely be back again next year! read more

DO NOT HIRE THIS COMPANY. I entered into a contract with them. I paid via Zelle and communication with Simi ceased after that. They never showed up for the event. I was left scrambling last minute and had to find another company to save the day (thankfully, the second company was amazing). But the stress and extra cost this caused were unacceptable. This company took my money and ghosted me. I would strongly caution anyone against using their services. Untrustworthy and disappointing. I later learned they are affiliated with another company, The Party Planner, which makes the situation even more concerning. Whether you're dealing with either name, be warned: it's the same operation and the same shady business practices. read more

Spoke with Saini via text and also a couple of phone calls. It was a last minute request for a graduation party this weekend. We rented white chairs, tables (5ft, 6ft, and 8ft) and canopy (10x10). My husband liked the canopy so we asked to rent another one since it was going to be a hot day. No problem they said and delivered the extra canopy and 6ft table the night before our event. We had plenty of seating and shade for our guests. And enough tables for the food and gifts as well. Payment is via Zelle. Validate and confirm the phone number or email and everything is fine! Will definitely use iDecor Events again for future parties and events! Thank you! read more

I specifically reached out to this vendor for a simple request. Chairs and balloons. They gave me a total invoice for round trip delivery and then only showed up with balloons and no chairs. They even billed me for round trip delivery even though obviously they wouldn't come back to just pick up balloons. And then they claimed it's my fault I didn't check the invoice for it to say "chairs" even though that was part of my original request. And then demanded another service charge to deliver the chairs. This a ripoff. Do not work with this vendor. read more

SCAM alert! Negative rating! They will ruin your special day! They will not follow your decoration request, will take all money in advance and provide cheap decoration as they want. They did not complete decoration on time as well. Sonia/Jazz/Janhvi all will talk very sweet in the beginning but once you pay the full amount in advance they will not answer your calls. If you tell them you were disappointed with the decoration, they will argue with you instead of working with you to fix it. This is a horrible decoration company. Not recommended! read more

iDecor Events - They tell you not to send any more messages! - Party Equipment Rentals Near Me - Fremont, California

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Be cautious of this company! My point of contact was Sonia. We hosted an event for our newborn and hired them for furniture (table, mattresses and chairs) and canopy rental. I was in touch with other companies as well however, I decided to go with them as they had the option to rent out mattresses which many other companies don't provide. Little did I know then what was I signing up for. They disappointed at multiple fronts : I had to make the full payment upfront in advance to confirm reservation of material. Additionally, they don't offer any refunds for outdoor event cancellations even due to weather. When the reservation was done the weather advisory for the date of the event was clear but later weather office started forecasting rains on the day of the event. Since I had made the payment in full, my hands were tied since there existed no option for readjustment/refund. Our contract was for 40 chairs (with seating pads/cushions) but they delivered only 39. Moreover, the delivered chairs were dirty and some were torn also (Please refer to the images attached). The delivery guy (Mr. Kumar) helped us out with 4 more steel chairs of a different kind (no seating pad/cushion) to make up for the screw up. When I mentioned this to Sonia over the call, she said that I should consider myself fortunate that I am getting the furniture and that my order went through because one of their personnels had canceled my order in the system. (More context : Sonia and I had been in a discussion that I might have to cancel the event due to forecast of rain but I never did because my money was already tied up. ) Instead of being apologetic, Sonia was condescending in a situation caused by one of their personnel and in-spite of under delivering on the order both quality and quantity wise. Upon mentioning that I am going to put all this on Yelp she started talking rudely over the phone. Summary: They are a bunch of unprofessionals who are trying to make money however it suits them. They are willing to resort to foul language when pointed out the difficulties. read more

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BEAWARE...Please be careful before you choose iDecor events for your future needs. I ignored the Yelp reviews and did not do enough research about iDecor before working with them. I regret it deeply! For your own benefit and for the sake of a successful event of yours, please read the reviews before you decide on iDecor. iDecor Events and Sonia Saini are FRAUDESTERS and I am determined to take them to the Law of Courts for the FRAUD they did to us and many other customers. They are a bunch of skilled SCAMMERS who will play every trick to get your business. Sonia is one of the most aggressive, abusive and vicious individuals I ever met. We will be pursuing both Criminally and Civilly legal action for Consumer fraud to get them to justice for not fulfilling their own contract, forcing us to pay 100% advance and then "No-Show" on the day of the event, the financial losses, mental harassment, emotional distress and social embarrassment they caused. We are also collaborating with several iDecor customers who are DEFRAUDED by these crooks. As many other customers highlighted, most of the good reviews you see are FAKE. Please ask them to meet at their registered office at 1524, Fulton Pl, Fremont office and you will get an idea of what I am talking about. iDecor Events and Sonia Saini have been running this fraudulent operation under various identities and names, see attached pics. Event Summary: We spent weeks planning a very special event on 13th April 2024 and hired iDecor for decoration, furniture, dessert cart etc. Sonia was our contact person and remotely engaged with us through various phone numbers. Unlike every other contractor, they forced a 100% advance payment contract to us and trusting them we reluctantly paid. One week before the event, the SF Bay area weather forecast suddenly changed, with a forecast of a storm and sudden chilly weather. As our event was outdoors, we immediately contacted the vendors, including Sonia (iDecor), to explore alternate dates. Every vendor was cooperative and tried to help us reschedule except Sonia. She kept us hanging for a decision for 2 days and on 3rd day denied any future dates. They didn't agree to a refund or give us any way out to avoid such bad weather, especially for an outdoor event. As we were forced to pay the full amount of $2200, she left us with no choice but to go ahead with continuing this outdoor event in such sever weather. During this entire process of we requesting new dates, she became abusive and very violent. After forcing this decision on us, she became incommunicative and stopped responding to all our messages and calls. Given this whole experience working with her, we were very nervous on the quality of her service, alas we didn't know that we were already DEFRAUDED. On the day of the event, iDecor people did not show up. It was a "NO SHOW". Until 2.30 PM on 04/13 (event was at 5PM), we made desperate attempts to reach iDecor and Sonia, numerous phone calls, emails and Messages. She kept blocking all the numbers we tried reaching from. Her audacity is such that despite planning the whole FRAUD and taking money in advance, she forced us to do the event on 04/13. I am appalled that such people and such FARUD organizations operate in our neighborhood, and they are running amok destroying people dreams and memories in our society. If you are one of iDecor/Sonia/Raji's victims, please reach out to me directly to be part of the legal action and help us get these crooks to justice. read more

This was my first time using IDecor Event services. I normally read reviews and then reach out, Sonia assured me to be on time and deliver it well and they absolutely did. They dropped the chairs tables and canopies the day before my event which worked out well for us as we were able to set up in advance. They answered promptly every-time I had questions. They text you prior to delivery and pickup so you know their arrival time. The chairs and tables could have been a little more cleaner but hey they run a rental business and they have all sorts of clients. So no harsh feelings. I definitely recommend their services and will definitely use them for my future events. read more

When our original vendor canceled, I turned to IDecor Events on Yelp for a quote, and they responded promptly. Raji from IDecor was extremely knowledgeable and patient, taking the time to answer all of my questions thoroughly. She also walked us through their payment process with kindness and clarity. On the day of the event, we realized we needed more tables, and thankfully Raja was quick to accommodate the request! The drop-off and pick-up process was flawless, thanks to their coordinator, Jas, who was not only friendly but insisted we didn't need to help with unloading. When she saw us struggling with a banner, she even offered zip ties to help us attach it--a thoughtful and polite gesture! Raja continued to check in to ensure the entire experience was smooth from start to finish. I highly recommend IDecor Events! Their exceptional customer service made the entire process stress-free. read more

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Honestly if I could give this "business" ZERO stars to post this review I would. We decided to use this company for our baby shower celebration. Spoke to Sonja about our plans a month ahead and we were assured that we would not have to worry about any issues IF we PAY THE FULL AMOUNT UPFRONT!?? First of all who runs a business this way asking for a personal zelle and for the full amount when the event hasn't even happened yet. Gave her a try anyway, we were extremely busy and needed the help. Sonja or Raji or maybe they are the same person is rude and unprofessional. Upon agreeing to pay the amount we went ahead and gave her the money. On the day of the party we were told the decorations would be dropped off no later than 8am since the baby shower starts at noon. Naturally when 8am rolled around I gave her a call, nothing. Okay, called a couple more times, nothing. Come 10 they finally call us back and said they were running a little bit late and will be there shortly.... WTF??? We told them dont even come and to refund our money. To which they responded that they were already on the way and would not refund the "round trip" fee??? How do you run a business based on delivery and you charge for travel that is INSANE. ESPECIALLY WHEN THE SERVICE WAS NOT EVEN DELIVERED. Bottom line, if you want to waste your time and energy and money. This is the perfect place to do so. read more

The 1 star is for the rude customer service agent that was disrespectful in text message exchange for no apparent reason. The lady I spoke too when we picked up the chairs was very sweet and kind. I appreciated that they were able to accommodate me and my family with just a few chairs which they don't normally do. So they deserve a 5 star for sure. The 1 star is for the rude agent only not the rest of the team. read more

Time and time again Sonia has saved our party celebrations. She is very accommodating and executes with little to no notice. We were in last minute need of tables and Sonia came and saved the day by bringing tables and chairs to us within hours notice. We have used her services on many occasions and will continue to do so in the future. Thank you Sonia! Because of your accommodation we were able to properly accommodate our guests! read more

It actually pains me to write this review! But if I can save a bride the stress and heartache I went through then it's worth it. No Bride should have to deal with what happened to me. And it sucks because the reason I chose this business is because I used them before and everything went great so when it came to my big day I wanted someone relabel. I ordered my chairs for my wedding back in Nov 20222. Since I've worked with the company before I paid them in full as they request. I was scheduled to get married Friday Feb 3, 2023. I set up my own venue so chairs were to come on Wednesday Feb 1 at 4pm. Around 5:30pm I still hadn't heard from the location so I called and texted. She got back to me and told me the were burglarized and were not able to fulfill my order. Of course, with my wedding rehearsal the very next day I immediately went into a panic. I asked why I wasn't contacted and was told they lost the phone and didn't have my number. But I wrote my info on the order form and my number was available through Zelle when I paid them. I pleaded with her and asked for her help as the wedding events started the next morning and I had ZERO chairs for my guest. And being that it was evening other vendors were closed so calling other vendors wasn't an option. Plus I had already paid this in full. They let me know they only had a fraction of the chairs I paid for which were white chairs. They offered wooden chairs and at this point a chair was better than no chairs so I agreed. My family and friend saw how saddened I was and all helped trying to find the chairs I wanted and paid for. My friend found a vendor and they could accommodate getting me the chairs first thing the day of my wedding. So I reached back out to iDecor and let them know I wanted to cancel the order being that I found what I had originally paid for. She let me know they did load the chairs but understood the situation and would process my refund. After 6 weeks of not receiving it I checked back in and the owner told me that because I canceled the order I was in charge of paying it. To me under these circumstances that is unfair. Being that I wasn't notified of the incident and that they couldn't provide me what I paid for and still charged me FULL price is unjust. I read bad reviews from this place but had faith and hope and gave them the benefit of the doubt. But I truly don't wish this experience and stress on any bride or anybody with an important event. I've also attached screenshots to prove this review as I know they like to defend their actions. The facts are facts and overall this was such an awful experience. I will also add this, I love supporting small businesses if you look through my yelp reviews you will see it's rare for me to leave a negative review. read more

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They were prompt to respond. Also accommodated when we had to delay the original event date.

They where fast and consistent and my plans for our event was the day of that I contacted them. The day of my event I was short 1 table and 30 chairs. They responded in less than an hour. They answered all my questions since I was pressed for time. Everything was seem-less and communication was on point. Thank you for helping fix my sat event. It was a success. ( resolved within a couple hours before event). Thank you for speedy delivery. read more

This company text me 45 minutes before they were to arrive to our party that they were unable to come. The machine was leaking and not working right. They had no other machines to bring to me. Yes I was and still am upset, but then I said fine then send me my money back that I have already paid to you so I can go and buy something else to try and make up for you not coming - this review is the day after the party and I have still not received my money back. I was told by this company I had to Zelle them right away $250 to confirm my machine - I did that. So they have my information to Zelle it back - what are they waiting for? DO NOT USE THIS COMPANY!!! They are now not returning my texts, calls or my money . read more

iDecor was very easy to work with and provided exactly what I asked for! They responded quickly with an estimate and when communicating delivery/pick up. I ordered tables, chairs and white linens for an outdoor bridal shower. They were affordable, delivered on time, followed instructions, and professional. I would recommend working with them! read more

Considering this was way cheaper to rent 12 chairs for the day than buy chairs, I'd use this business again keeping in mind the following: They were 2 hours late... luckily, so were we. The part that irritated me was that they didn't call us to tell us they were running late, we had to call and ask. When the chairs got here, they were dirty. Kinda like they just picked them up from being used and brought them straight here. Thankfully I had time and a container of Clorox wipes. Three stars for the price. If you're gonna use them and save money cool - get your stuff way ahead of time and some cleaning wipes just in case!!! read more

iDecor Events - Adding receipt since owner replied to my review with a hot mess of an attitude. I have the emails as well. - Party Equipment Rentals Near Me - Fremont, California

Sonia was amazing! We hired her for tables, chairs and clothes to our backyard baby shower and she was very accommodating. She delivered the day before which, I felt it was very convenient and reassuring. I will highly recommend her! Thank you Sonia :) read more

iDecor Events - Party Equipment Rentals Near Me - Fremont, California

Great company to work with. Great communication and great prices on rentals. Highly recommend.

Overall I was very pleased with the service. There were two issues: 1) Using Paypal, I paid the full amount but the amount I paid was not the amount received by iDecor and I was required to make up the difference. 2) I ordered 13 tablecloths one of them was the incorrect size. Good service. Good communication. Would recommen. read more

I hosted my husband's birthday yesterday in our backyard. It was an evening party and I needed a tent and heaters to keep our guests warm. I found idecor online and reached out to me for a quote almost 3 weeks ago. They responded immediately and were very patient with me as I went back and forth with the items I needed. Everything was set up on time as discussed 3 weeks ago and the communication was perfect. I will definitely go back to them again for rentals for my next event. read more

iDecor Events helped us with rentals for my son's birthday party. It was a smooth experience working with them. Sonia's suggestions were also wonderful with planning. The pick up and drop off was seamless. I highly recommend them. Great service! read more

IDecor was a LIFE saver when my original party planner come up short on the day of my baby shower. They were able to get the amount of tables and chairs I requested on a Saturday, last minute with no problem. Service was fast, reliable and friendly. I would love to use IDecor Events in the near future. Thank you again!! read more

iDecor Events - Tables, chairs and lots of fun - Party Equipment Rentals Near Me - Fremont, California

Pretty average vendor. Avg quality tables & chairs. Avg responsiveness & clarity in communication. Avg quality of service in terms of delivery, pick up and last minute accommodations. Wish I'd received a discount tbh Pros: - Slightly less expensive than other vendors - Jas and Sonia are sweet Apologies to the team. Wish I could give a better review. read more

IDecore Events really helped me when I was in a bind. I had a baby shower (Godh Bharai) and more people were coming than we expected. I ordered tables, chairs and an outdoor tent the week of the event and not only did iDecore fit us into their delivery schedule, but they were super reasonable! Everything looked beautiful!! read more

iDecor Events - Party Equipment Rentals Near Me - Fremont, California

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Didn't have a great experience with them. They delivered one chair short and refused to refund the $2 difference. Instead they said the could have charged me for the "missing chair". They dropped the chairs off at my front door. We moved the chairs into our house and took photos 5-10 minutes after they dropped it off. So disappointed in this company. I was planning to donate the refund to charity. So I'm going to donate the total cost of the chair to charity instead. I have higher standards than to steal or lie about their cheap plastic chairs. read more