Miss Jenny was fabulous. She' was very in tune with my needs & feelings. She took the time to talk me through the procedures & was patient with me. I was a new patient & she made me feel comfortable. Her & her boss lady ( can't remeber her name ), brown hair... did double checks on my treatment sight to make sure I was getting exactly what I needed. You ladys are absolutely fabulous & I would recommend anybody & everybody to ya'll. read more

Front desk was very helpful! Nurse injector was very knowledgeable and made me feel very comfortable. Did a great job !! read more

Amazing experience with Lexi! She is so great at her job!!! I highly recommend her! I have had her treat me several times now and she is amazing every time! read more

I am just under the halfway point in my treatment and I'm loving the results. I have always been afraid of the pain, the expense, or what if the procedure doesn't work.. The staff makes sure I'm completely comfortable and answers all my questions. Flexible in appt scheduling and masks are always worn. Would definitely recommend. Loving the skin I'm in! read more

I'm about halfway through my treatment here, and I am in love with this place. Staff is professional and facilities are always spotless. They make every treatment smooth and do their best to keep me educated on the process. read more

Pleasant and efficient staff! Very good at what they do. They offer a variety of options depending on what you hope to accomplish. Very pleased. read more

I really appreciated this place. I had went to the one in Chandler and didn't get the results or information I wanted. I tried Tucson and that was much better. I loved the sales staff and the treatment and information was exactly what I wanted. I went in for one treatment and left with ideas to try 2 others. I thought the plan from the staff there was spot on and so professional. read more

very clean and professional looking med spa. The consultants were knowledgeable and empathetic and the manager was just the sharpest lady. I was very impressed with their professionalism and information. Manager definitely had me sold 5 stars ! 10 out of 10 read more

Ideal image is awesome! They are so friendly and professional. I can't wait to go back for another treatment! Very exciting!!!

The whole place was closed during much of Covid. Did not get full service and now I'm having to pay extra to complete treatment. Not a reputable place read more

Spoke to AJ who made me feel very comfortable with the services purchased. Just make sure that when you pay, they heard what you wanted correctly. Aside from that, all was corrected and my services were rendered seamlessly in Florida. read more

I have visited many Ideal Image locations across the country as I've moved around. This particular location is very well kept. They are keeping very good social precautions and I felt safe during my visit. My nurse was awesome and delivered the treatment very professionally trying to ease the expected "pain" very happy w my laser treatments . They work better ok dark hair as I understand. read more

Friendly knowledgeable staff! Love my results and would highly recommend them! I have read that they are "expensive"; however, it is not an overnight process, and you end up going a total of 9 times over the course of approximately 18 mos to ensure all hair is removed. I bought my packages when they were on sale...which is frequent! read more

Very nice and staff seems to be educated. Although I can not see spending thousands of dollars on cool sculpting. One more thing they do not tell you is that you need a SECOND session for your results actually to show improvements ( as the before and after pictures they show you are) . we were fooled, and I'm still paying payments of $87 every month till $3000 is up, add interest of course. I blame myself for not doing homework. ( I did this for my daughter), and we were both disappointed to find out that you need to PURCHASE two sessions x approximately $3000, to look like their before and after pictures. Very disappointed. read more

I went yesterday and paid 2,001.00 for hair removal treatment and Botox. no open appts till next day for Botox but got to do my hair removal same day. Today I had an appt for today at 4:10 for. They called me and said that I didn't have an appt for today. I said Well when I left yesterday, I had one, and the lady said, " you didn't complete your paperwork within the 3-hour time so your appt was given to someone else." I said my paperwork was complete cause I had my hair removal treatment done yesterday and I paid in advance for Botox for appointment today. I asked for a refund for the Botox, and she said I am more than likely not going to get it, but she will fill out a form. I would not recommend this location to anyone. read more

4 months after the mini cool sculpting on my chin & neck area it has been discovered that post-treatment paradoxical adipose hyperplasia has contributed to the inability to lose fat cells in that area. Sad to say I'm now stuck paying a large amount for something that did not work. read more

Ideal Image Tucson - Post-treatment paradoxical adipose hyperplasia- mini cool.sculpting - Laser Hair Removal Near Me - Tucson, Arizona

I am absolutely thrilled and happy with my treatment at Ideal Image. From the moment I arrive I'm treated with goodness and a warm welcome everytime! Defendantly the best decision I've ever made and the price is right!! read more

VERY EXPENSIVE !!!! But hopefully it will be worth it ; ) the laser does not pick up blonde hair which I have. It only picks up dark hair so I was hoping to never have to use a razor again but I dont think that is going to happen for me : ( but at least I won't have any dark course hair ; ). We will see how it turns out in the end . Hopefully money well spent. Staff is WONDERFUL !!!! They are all so nice !!! read more

Just like others, I never received all of my initial sessions due to the shutdown and staffing issues. I'm now being told I will need to pay for any additional sessions through the lifetime guarantee program. I asked the area manager to extend for the remaining 3 that I need to complete the package and she sent a canned response telling me no, this after I waited a month and had to follow up to get a response. Absolutely ridiculous. read more

The customer service at Ideal Image is incredible. The techs here are personable with their clients and are so nice to talk to during the appointment. I as a client definitely appreciate that because I'm a chatty one. The whole experience has been wonderful. Easy appointment scheduling, also quick and efficient visits. Managers are easily accessible for any questions you may have. I would recommend Ideal Image to anyone I know. Thank you to the managers and employees for making a welcoming environment. You guys are great! read more

This place is overpriced and has sales people that are the equivalent to a used car sales man. They pressure you to buy products that are overpriced. I got quoted $1400 there and went to foothills dermatology and got the same treatment for $500. Also the nurse bragged about how ideal image uses RNs and shamed other places for using NPs and PAs, which both are higher level then RN!!! DONT GO HERE THEY ARE SCAM ARTISTS!!!!!!! read more

First off, I want to say, my star rating is based on the laser hair removal ONLY and not this location or the staff. The front desk/office staff and nurses are all very sweet and amazing! Now for the hair removal, I do not recommend this AT ALL. I don't care what location you go to. I just cannot endorse spending thousand of dollars at ideal image for a treatment that does not work. I had multiple body areas done so I don't know how many thousands of dollars I spent. I even received 1-2 extra treatments (that's how sweet the manager is). 100% of my hair has grown back. My hormone levels are normal. I do not have PCOS or any other medical condition. The treatment simply did not work so now I have to pay extra money for touch-ups. All of my friends who have had hair removal told me that they too require touch ups about 1-2 years later but I never even made it that far. I never left the 3 month window. My recommendation would be to go to a cheaper laser hair removal if you're going to be in for a lifetime of touch ups anyway. Sorry to this location for the 1 star. Again, it's not a reflection of your service. read more

I am not sure by pricey or expensive comments. Did they even compare price with any other people? I think their price is decent. I love Angie, she does super jobs by painless quick treatments. When I moved to Tucson, I started back up my treatment where I left off at Augusta, Georgia. Transfer process was as expected. The only problem I had was my first appointment, the numbing cream did not get to me because they forgot to put in my prescription. I am almost done with my bikini area treatment. One more to go. The result is great. read more

Staff is nice, but always rushed. They say they want you to come back at the optimal growth time (for laser hair removal), but never have appointments available. They don't seem to care that they never have enough appointments. read more

From the moment I called to the moment I left this place it has been an amazing experience and one of the best customer service experiences I've had in a while! The consultation was informative and you felt no obligation what so ever. The real magic happened when we began our Botox treatment with our RN Adriana, she was perfection and I would want my first experience with Botox to have went any other way! I will definitely recommend this place to others and return for future needs! read more

Highly recommend Ideal Image for any enhancement to your natural beauty! I specifically recommend Adrianna for your injectable needs. Each employee, from the front desk to the nursing professionals, have always treated me in the most courteous manner. I am always confident that Adrianna will provide good solutions and make me look and feel beautiful! read more

I have been a patient of Ideal Image for a while now. My results have been amazing. I see Adrianna for everything. I am so pleased with both the company and team. I highly recommend you ask for an appointment with her because she is the best in the business. She makes things so easy for me and I am so relaxed every time I am there. The whole center is wonderful and it's always a pleasure going in. I hope that you have a great experience like I have had every time I go. read more

The people I talked to at Ideal Image were very kind and nice; they talked me through everything and were helpful. I don't like that I initially signed up for their Loan to get Laser Hair Removal and that $4,000 for 3 areas was a good price. This is my first time and I am still young; I researched other places and found out I could get more done for a 1/4 of the price and the schedule days are a lot sooner. I called to cancel my loan and the appointment as well as to unenroll (take into account I had not even gone to an appointment or got anything done yet) and in their terms and policies, even if you don't get the service, you still have to pay back the loan as well as the extra the loan does not cover. Sounds like predatorial marketing and like they are not confident in their services because they know it is a scam. So now it's $112/month for the loan, plus the $2000 I have to pay to the company as well. I've called everyone I can and I'm pretty pissed. I would never recommend Ideal Image. read more

Pros: Laser is worth it because it works. The staff are friendly and professional. They are the best part of the business. Clean. Cons: I really am glad I did laser, but I'm not sure if this place is the best. They market it as an "unlimited" amount of treatments, however you only get 9 and then after that its $25 per treatment. This was never explained to me when I made the investment. And when I say investment, it was thousands of dollars up front. Also making an appointment is extremely difficult, particularly if you get more than one area. They need to develop a better method to scheduling as it is nearly impossible to get an appointment. I'm still going through the treatments. When I first started I saw results immediately and I recommended it to several of my friends who then went to this place as well... But in all honesty, I should have looked around before committing to this place. I thought about getting another area, but I think I'm going to go elsewhere unless something changes with this business. read more

I recently visited Ideal Image for cool sculpting. The procedure seemed relative easy and painless and I went in for my appointment with little to no worry. Unfortunately I ran into an issue during prep for my procedure. The provider assisting me who's need was Brianna Porter simply informed me that I would be unable to move during my sessions. There were 4 and each was 35 minutes long. I panicked. I am a disabled veteran diagnosed with PTSD and the thought of being unable to move was a serious trigger for me. I explained this to Brianna and I must impress upon the absolute flawless way she helped me through my situation. I could not have ever asked for a more empathetic and understanding person to help me. Because of her I was able to talk through my issue and complete all for segments of my session. She is truly an angel and I am so very pleased to have done business with Ideal Image. I can not thank them or Brianna enough! read more

The purpose of my review is to shine the spotlight on Adrianna Asanovich and the entire staff at Ideal Image of Tucson, to include Veronica Castro, Kelly Palmiero, Brianna Porter, Abril Castro-Galaviz, Priscilla Morales, Angelica Figueroa and Morgan Adams. Each person's exceptional customer service and professionalism contributed to the successful outcome of my Ultherapy. As a disabled Gulf War combat veteran, I am not easily impressed, however, when I encounter individuals whose professional expertise, customer service and interpersonal skills merit recognition, I am compelled to share my observations. Allow me to elucidate. My initial acquaintance with Ideal Image began with a telephone call to their Tucson location. During the course of my conversation with Kelly Palmiero, I learned that a personal evaluation would reveal my candidacy for Ultherapy. Kelly's superb credentials and her entire highly-qualified staff of registered nurses, nurse practitioners and physician assistants validated my decision to pursue Ultherapy with the utmost confidence. In fact, to facilitate the process, Kelly offered me the opportunity to apply for an Ideal Image VIP Credit Card for which my wife and I were approved. The entire staff treated my wife and me in a respectful manner. Veronica, Priscilla, Kelly, Brianna, Abril and Angelica provided assistance with the required forms, verified their accuracy and ensured their timely processing. They expeditiously scheduled my appointments and always phoned me well in advance as a reminder of my upcoming appointments. They performed their respective duties in a professional manner. Upon having arrived for each of my most-recent appointments, Veronica always welcomed my wife and me with a warm smile, a very courteous and respectful greeting and an offer to bring us a bottle of water or to help ourselves to the various selections of hot beverages from their Keurig coffee brewer. Veronica's genuine expressions of hospitality and her professional attitude always made us feel welcome each time we arrived at Ideal Image of Tucson. On the day of my Ultherapy, I had the good fortune to receive my treatment from Adrianna whose gracious and courteous demeanor put both my wife and me at ease. Adrianna ensured that all of the prerequisite actions had been accomplished prior to commencing the treatment, reviewed my recent health history and photographed those areas of my face and neck which were to be treated. During the initial moments of my treatment, Adrianna described the procedure and encouraged me to let her know when I wished to take a break. Throughout the treatment protocols, Adrianna was very meticulous and listened attentively as I described the sensations and adjusted the process as necessary in order to mitigate my initial inquietude. The experience was fascinating. A hand-held transducer produces the ultrasonic waves which cause the body to effectuate the regeneration of collagen. Each activation of the transducer creates a rather unique sensation, however, Adrianna is so adept, as are all the nurses at Ideal Image, that when the time arrived for my "final pass" of the transducer, I was so relaxed that I had wished the process could have continued for hours. Adrianna's professional expertise, depth of knowledge, intellect and listening skills provided me with an exceptional experience and, ultimately, a discernible improvement in my skin. In fact, I was pleasantly surprised to have noticed positive results within 24 hours of my Ultherapy treatment. My skin is tighter and smoother. Even more amazing is the eradication of a pronounced and rather unaesthetic line across the side of my face. It's gone! Of course, the process of collagen regeneration continues unabated long after the Ultherapy treatment is complete. Therefore, I expect to see a continuation in the improvement of the skin on both my neck and face. Adrianna is very gracious, intelligent and exceedingly professional. Thanks to her skills, the benefits of Ultherapy are abundantly evident to my wife and to me. I am profoundly grateful to Adrianna and the entire staff of professionals at Ideal Image of Tucson for their efforts on my behalf. I salute them for having provided me with a life-enhancing experience. I unhesitatingly recommend Ultherapy to those who are contemplating this very unique and effective treatment. Adrianna, Veronica, Kelly, Brianna, Abril, Priscilla, Angelica and Morgan are to be commended for their exemplary professionalism and world-class customer service! Sincerely, David H read more

I thought I liked the idea of nurses doing the treatments & their "better" lasers, but I feel it's been a BIG SCAM. First off they are super expensive (even when I got it 60% off it was still more than $2,500!!) and their lasers did the same thing as another place I went to in Tucson (Affordable Laser Hair removal with only 3 treatments there). Second there lifetime guarantee still has you paying for each additional laser hair removal treatment after the full 9 treatments if you want to go back. Third, if you have any chance of moving you have to pay all you owe before you can get treatments done elsewhere. I had a military move & when they said I had to pay it all off to be transferred to my new location, it was a mess on their end. The first person said if I paid it all off today I got 15% off, but that she was going to "check into it" for me and call back- I had to call them back as I hadn't received a call in 3 hours. When I called back the next person said I only got 10% off.. until she rechecked her e-mail and saw the 15% off. The second person said she would transfer my file to my new location, but then never did. The third person I talked to promised to transfer my file and my new location would give me a call, but I doubt it. I found the care, the lasers, the cleanliness, etc exactly the same at the 2 other places I've been for laser hair removal. I do NOT recommend signing a contract with Ideal Image- they just want your money and don't care about the customer. Update: I did really enjoy the nurses in Tucson over my new location thus far. They were very pleasant & did some touch up shaving for you if you happened to miss a tricky spot. One more star! read more

Great Experience! The staff is very friendly and my nurse Adrianna knows her craft well. She is an artist with a needle!

Be very very very careful before you sign and agree to any deal promotion or contract these guys offer!!!!! Very tricky company. I came in last September for 2 sessions and ended up paying over a thousand dollars for just 2 sessions!!!! After getting pregnant and trying to cancel everything they were pushy and didn't wanna cancel!!! It was a long feud with their bank since they gave their own credit card & a battle with BBB which they're NOT a part of. So BBB can only do so much. They said I still owe them money for services that are not provided and never will be! What a rip off! After speaking to so many of their reps and managers finally someone from their corporate called me back. She knocked down my balance from thousands from several hundreds, BUT I still would have to pay or have my credit ruined! So with that said be very careful there's no exit from their contracts they don't mention it at the time. This whole experience made me never wanna go back there again. read more

The nurses are the only positive experience of the place. Customer service is impersonal. I left with more dark hairs in more areas than when I walked in. I was told it was hormones, but hormone testing said I was normal. So they said my hair wasn't treatable. The hair that wasn't there before? The hair growth that was "stimulated by the laser treatment of other areas"?That's weird. It would have been nice to talk with someone who was empathetic about my experience, but alas! They chose to shame me instead. They were not up front with the pricing and they are difficult to work with if you have a concern. I left more insecure than when I walked in. read more

SO EXPENSIVE! And they're so busy that its beyond difficult to change an appointment. Just based on that its not worth it. There are other places in town that do the same thing for half the price. read more

Love this place! The front desk girls are always friendly and welcoming and the nurses are so patient and understanding during my appointments. I couldn't ask for better experiences or a better result on my laser hair removal. read more

I have been going here for the last 3 years... the staff is wonderful! I have had laser hair removal and BBL treatments. Great place for so many things. I have recommended them often. read more

This was a great experience. Ideal is the only place in Tucson that uses real, professional nurses for your treatment and also uses the only lasers I know of that will actually rid you of unwanted hair for GOOD. Why spend $300 to have it all grow back? Sales consultant was professional and discreet. No need to go back for laser as my hair is fine but considering cool sculpting or fillers. Excellent service from front desk to treatment. I highly recommend! read more

i am disappointed with this business. first, i could not get a phone number to call the local location, only a national #. the person i talked to actually scheduled me an appt. with my local location for a service NOT AVAILABLE IN MY AREA! i only found out after the appointment was scheduled that i could have a consultation in my own town, then have the option to DRIVE FOR 2 HOURS to another location for the service that was advertised on the website. either have a local number available for each individual office location for the staff to accurately answer questions OR be up front on the website for which locations offer which services. DO NOT schedule appts for things and then inform the customer later that what they inquired about is not really an option unless they want to make a 4-hour round-trip drive and go someplace else. misleading and unhelpful! this wastes everyone's time! read more