Pretty good hotel!…read more Rooms were clean and modernly furnished. Bathrooms were huge and bed/ pillows super comfy. Front desk staff was very helpful. Breakfast is included and is pretty good (continental buffet with italian cornetti and espresso) Only issue is that if you're actually touring Florence this hotel is pretty far away (25min by car). Not a problem for us a this was our last night before getting on the road the morning after.

From the owner: iH Hotels Firenze Business has 72 rooms elegantly furnished in a classic style where you can enjoy…read morespecial care for details and for the pleasure of welcoming our guests. If you wish to visit the Cradle of the Renaissance without incurring the city's hectic rhythm, iH Hotels Firenze Business is the perfect place where relaxation and harmony will welcome you right away! The hotel is just 9 km from the historic center.

We stayed at Hotel Spadai and had a wonderful check-in experience. The staff was friendly and…read moreaccommodating. When we got to our room, we loved the view overlooking the street, just one block from the Florence Cathedral. The room was very comfortable, especially after arriving in the rain. As we explored the city, we spoke with Noemi at check-in and asked about the spa services they offered. She was a good listener and helped decide on a package. We looked through the brochure, and she recommended booking in advance to ensure availability. We decided on the €295 couples package, which included a couples massage 30 min/each. The private spa would be booked for two hours total. We booked it for the following day, and she informed us that cancellations were not allowed within 24 hours. Not only was the hotel stay excellent and the service top-tier, but the spa experience was on another level of luxury. We were escorted to a private spa area that included a jacuzzi, sauna, steam room, bathroom, shower, robe and slippers. The massage therapists each gave us a relaxing 30-minute massage. Snacks, berries, and wine were also included. We chose to have them delivered to our room afterwards but you can have it during your spa allotted time. I must say, for any special occasion, this experience is absolutely worth it! Besides the comfortable room and friendly staff, the spa treatment was hands down the highlight of our stay. I can say with certainty that when I return to Florence, I wouldn't be able to stay anywhere else.

Excellent hotel, 150 yards from the Duomo. One of the nicest hotels we have ever stayed at. Staff…read moreis fantastic, super friendly and everyone had a least a little English, at least enough to communicate. Best bed linens to be found, we had great nights rest every day. The included breakfast was also outstanding. We enjoyed a Spa appointment, wish we could have included a massage, but that was not available. Steam shower and sauna were great to rejuvenate after 8 miles of walking in Florence. We will be back again.

The outside looks nice but very deceiving! Rooms are tiny…read moreand awkward! Shower was weird with nice waterfall shower head but water never got hot enough! AC was too cold but lights were always going off cause sensor was too short. You could be caught in bathroom in the dark! So glad we are only staying here 1 night!

I travel to Florence twice a year. This trip was special for my birthday and U booked it through…read morelastminute.com. I usually stay in city center but wanted a more residential feel on this trip. This was a straight line across the America Vespucci bridge to the train station area. Easy to get around. The address in GOs and the info had me around the corner and I passed the driveway thinking this beautiful area was not my place-- but it WAS! The lobby is modern and beautiful and the staff had everything ready for me. My room was on the first floor past the bar and each door had a different 16th century character on it. The room was contemporary design and felt - interesting. The amount mirrors in my room, the wear on the walls and clear glass shower wall into the hallway put me off as I was thinking this was NOT my kind of hotel. There was also no coffee machine or any tea like someone would have stayed until morning. The staff said no coffee came with my room and I should buy it at the bar. I actually tried to contact the booking company to change hotels immediately and they did not respond. I was reluctant to sleep in the bed. The next day I went for breakfast and the experience started to get better. I went out and bought an electric kettle. Water and tea. There was no communication from the booking company and none for the rest of my trip. The following day was my birthday and I took a trip to Cinque Terra for the day. When I returned to my room the room staff had left me a beautiful assortment of macarons with a candle, and a coffee machine. That was so nice of them. The place grew on me and the food was fantastic. Staff we really kind and the place was super clean. I'd definitely return. They made my stay wonderful

Tons of Mosquitos in the room. Killed 8 of them so far and counting. Staff didn't remedy the…read moresituation, just gave us a a plug in. Absolutely atrocious and disgusting! Not to mention, I'm highly allergic to mosquito bites!!! Will be updating photos if I get bit to reflect this. I'm prepared to provide a doctor's note as well. To make matters worse, air conditioning/fan doesn't work and window broken. Beware! Filing a formal complaint with booking agency.

Nice hotel in the quiet Rifredi area, less than 10 minutes by bus from the central Santa Maria…read moreNovella staton. The rooms are clean and with everything you may need, and the personnel polite and hepful. A good point is the WiFi, included in the room price without any supplement. Breakfast is OK, with a continental buffett mixed with Italian style.

A well deserved 5 star rating. Classic Old World charm and elegance updated with impeccable service…read moreand quality. From afternoon tea in the lobby to drinks on the terrace during the Golden Hour this is a must splurge. Come dressed well and enjoy.

Exceptional hotel. The entire staff and Concierge team are some of the best I have seen in my…read moretravels. Food was great, rooftop bar newly renovated, rooms were clean, well appointed and spacious. Only wish was to have more English speaking TV channels when it came to winding down at night. Situated along the Arno River was within walking distance to anything you needed or wanted for your stay in Italy. Fun fact - Napoleon's sister Carolina Boneparte once owned and resided at the hotel and is buried in the Church across the street. Not to worry the ceilings were very tall! Hehe.

I booked this hotel last minute at 1am. I booked based on reviews. Now there are a few things I…read moremust say it is NOT your typical hotel no boutique no BnB I can't explain it. I checked in the hotel very late the caretaker was helpful and nice. He even lugged my heavy ass luggage to my room. Getting to rooms is where it starts to get weird ... it's like you have to leave bread crumbs down to make sure you find your way back to where you started. Literally out down over through up turn left right I was like wtf where am I going. Yes it is a very old hotel or whatever. It is like a scary movie I felt Norman Bates or Jack Nicholson was waiting for me at any second. The place is huge and very very eclectic. It's very unique I mean if it were a house I would love to live there because of the uniqueness. But I have to admit pretty spooky at night but the room is comfortable clean the AC blasted water pressure cool. I find in Europe most Queen beds are twins together so that didn't bother me the tub was clean I didn't have to wear shower shoes. The only drawback was NO IRON so most of my clothes I wore stretched since I couldn't iron. No coffee machine it had a fridge. They mentioned something about misquotes but I didn't have an issue. All in all it is different yet cool and very close to a lot of stuff.

This was our second time staying here in the last 3 months, total of 3 nights. We absolutely loved…read morethe stays and the interactions with our lovely hotel staff! Although we had a number of non-standard needs due to multiple family members arriving at different days and times, everything went very smoothly and the staff were gracious and accommodating. Special thanks to Erika and Laura who helped us set up some storage for our luggage for the several hours post-checkout as well as arranging a cab for travel outside the city. Really everyone was super helpful and we intend to return at the next opportunity! The hotel itself is also fantastic and represents the classical Italian aesthetic ina very appealing way. Good WiFi, excellent breakfast buffet, no hotel restaurant but super nice courtyard. Reasonable cost, 10 minute walk to the Duomo and Central Market. Decent AC and bathrooms! Thanks for the experience Hotel Monna Lisa!

We have stayed at a few places in Italy and so far this one has been the absolute best!! The…read moreservice here has been over the top above and beyond. The cute lady at the front desk has been so helpful. One night we were trying to go out to dinner too early and she was kind enough to take our order and call it in to a place that delivers. She brought us out drinks and gave us directions to a grocery store nearby. She has made this part of our trip very pleasant. The breakfast was well stocked with hard boiled eggs, pastries, cereal, coffee and tea and juices. We used the game room one night. Located by the freeway and close to the train station. Up on the hill with great views. The bedrooms are cozy and comfortable. Bathrooms clean with large towels. I would definitely stay here again and I would recommend to anyone.

The Hilton Florence Metropole is a decent hotel not far from FLR airport. The surrounding area does…read morenot present well, nevertheless we always felt safe. We reserved a standard king bed room and received a complimentary upgrade to a "nicer" king bed room. Nicer I guess because it was a corner room with a "better view" but not much else was different to the standard king bed room. The common areas are beautifully decorated and well maintained. Front Desk staff were always informative and helpful. The Executive Lounge, with indoor and outdoor seating, was always stocked with snacks, drinks, and small bites. We had dinner in the restaurant there and it was just ok. Not bad but also not very good. The servers, though, were very attentive and friendly. We did take advantage of the complimentary shuttle provided and were dropped off at the local train stop, just across the street from a mall. When we returned later that evening, I called the hotel to let them know we were back at the same drop-off location, but we still had to wait about 40 minutes for the driver to pick us up. Not a major inconvenience, until the rain started falling. Thankfully it was very light rain but there's no place to seek shelter at that drop-off location. Overall, we enjoyed our stay in Florence but will definitely stay somewhere else if we do return. As for the local train, it was very easy and inexpensive. About €1.70 per person each way, and it took us straight to the main station, Santa Maria Novella (S.M. Novella) where we enjoyed walking around, visiting the Duomo, and stopping for a most enjoyable lunch and delicious gelato.

This is not what you'd expect from a Hilton. It's an okay hotel but shouldn't be called a Hilton…read more The beds are tiny and don't have sheets on them, just comforters. Another thing is they don't supply you with enough soap. When you ask for another bar of soap they take the second one when they come through the room to clean. Odd. The shuttle is hit or miss and the guy makes his own schedule. With the location so far from things expect to pay for cabs. I will say though if you're looking for an affordable place and just a place to sleep it'll do.

We stopped here to take a look a few times at different parts of the day. It beautiful architecture…read morecan be enjoyed at any time. Best times are obviously sunrise and sunset. Not far from the Duomo or the statue of David if you are walking. Just be cautious of anyone walking up to you to try and tell you little trinkets. They speak many languages so saying no parlo Italiano doesn't always work.

The high-end shops are exquisite. Silver, jewelry, leather goods, silver & beautiful ornate…read morecraftsman pieces that are unique & very special. The gold, diamonds & gems glitter in the windows. Fifteen years ago I purchased a Beautiful bracelet that I still enjoy as well as leather and gold gifts here.