Pretty good hotel!…read more Rooms were clean and modernly furnished. Bathrooms were huge and bed/ pillows super comfy. Front desk staff was very helpful. Breakfast is included and is pretty good (continental buffet with italian cornetti and espresso) Only issue is that if you're actually touring Florence this hotel is pretty far away (25min by car). Not a problem for us a this was our last night before getting on the road the morning after.

From the owner: iH Hotels Firenze Business has 72 rooms elegantly furnished in a classic style where you can enjoy…read morespecial care for details and for the pleasure of welcoming our guests. If you wish to visit the Cradle of the Renaissance without incurring the city's hectic rhythm, iH Hotels Firenze Business is the perfect place where relaxation and harmony will welcome you right away! The hotel is just 9 km from the historic center.

Hotel Spadai was highly recommended to us by my sister-in-law. She constantly raves about the…read moreplace, and I could totally see why. The hotel was centrally located, and it's one of the more modern, elegant hotels we've stayed at during our trip. The Duomo and Piazza Santa Maria Novella were steps away from the hotel, and it's a less than 10 minute taxi to the train station. Their complimentary breakfast was amazing. They offered a huge variety of items including hot food, tortes, cereals, fruit, cheeses, parfaits, quiches, etc. I enjoyed a latte every morning with them. Our room at Hotel Spadai was excellent. Very spacious with tall ceilings and had plenty of room for us to lay out 2 large pieces of luggage and 2 small carry-ons. The bathroom was big as well, but the shower was disproportionate to it. The shower felt so much smaller, and what's weird was its two double doors. The doors met at the corner of the shower and didn't close all the way, so water could easily escape to the floor. Other than that, I would 1000% stay at this hotel again next time I'm in Florence.

The best hotel I've ever had the pleasure of staying at! From check-in to check-out, everything was…read moreabsolutely top-notch. The room and bathroom were spacious, luxurious, and beautifully designed. The staff was incredibly friendly and welcoming, and every detail of the experience felt thoughtful and elevated. The amenities were fantastic -- especially the unexpected happy hour at the bar, which was such a lovely touch. And the breakfast buffet? Truly unmatched. I'm convinced every future hotel breakfast will pale in comparison. I still think about the incredibly fresh raspberries and strawberries I had every morning! I also loved the robes and slippers provided in the room, which made the stay feel even more comfortable and indulgent. The location is perfect -- close to everything and just steps from the Duomo, yet surprisingly peaceful and not overly noisy. The hotel itself smells amazing and is decorated in such a beautiful, modern style. I honestly can't say enough wonderful things about this hotel. It was worth every penny, and I would stay here again in a heartbeat!

The outside looks nice but very deceiving! Rooms are tiny…read moreand awkward! Shower was weird with nice waterfall shower head but water never got hot enough! AC was too cold but lights were always going off cause sensor was too short. You could be caught in bathroom in the dark! So glad we are only staying here 1 night!

I travel to Florence twice a year. This trip was special for my birthday and U booked it through…read morelastminute.com. I usually stay in city center but wanted a more residential feel on this trip. This was a straight line across the America Vespucci bridge to the train station area. Easy to get around. The address in GOs and the info had me around the corner and I passed the driveway thinking this beautiful area was not my place-- but it WAS! The lobby is modern and beautiful and the staff had everything ready for me. My room was on the first floor past the bar and each door had a different 16th century character on it. The room was contemporary design and felt - interesting. The amount mirrors in my room, the wear on the walls and clear glass shower wall into the hallway put me off as I was thinking this was NOT my kind of hotel. There was also no coffee machine or any tea like someone would have stayed until morning. The staff said no coffee came with my room and I should buy it at the bar. I actually tried to contact the booking company to change hotels immediately and they did not respond. I was reluctant to sleep in the bed. The next day I went for breakfast and the experience started to get better. I went out and bought an electric kettle. Water and tea. There was no communication from the booking company and none for the rest of my trip. The following day was my birthday and I took a trip to Cinque Terra for the day. When I returned to my room the room staff had left me a beautiful assortment of macarons with a candle, and a coffee machine. That was so nice of them. The place grew on me and the food was fantastic. Staff we really kind and the place was super clean. I'd definitely return. They made my stay wonderful

Tons of Mosquitos in the room. Killed 8 of them so far and counting. Staff didn't remedy the…read moresituation, just gave us a a plug in. Absolutely atrocious and disgusting! Not to mention, I'm highly allergic to mosquito bites!!! Will be updating photos if I get bit to reflect this. I'm prepared to provide a doctor's note as well. To make matters worse, air conditioning/fan doesn't work and window broken. Beware! Filing a formal complaint with booking agency.

Nice hotel in the quiet Rifredi area, less than 10 minutes by bus from the central Santa Maria…read moreNovella staton. The rooms are clean and with everything you may need, and the personnel polite and hepful. A good point is the WiFi, included in the room price without any supplement. Breakfast is OK, with a continental buffett mixed with Italian style.

A well deserved 5 star rating. Classic Old World charm and elegance updated with impeccable service…read moreand quality. From afternoon tea in the lobby to drinks on the terrace during the Golden Hour this is a must splurge. Come dressed well and enjoy.

Exceptional hotel. The entire staff and Concierge team are some of the best I have seen in my…read moretravels. Food was great, rooftop bar newly renovated, rooms were clean, well appointed and spacious. Only wish was to have more English speaking TV channels when it came to winding down at night. Situated along the Arno River was within walking distance to anything you needed or wanted for your stay in Italy. Fun fact - Napoleon's sister Carolina Boneparte once owned and resided at the hotel and is buried in the Church across the street. Not to worry the ceilings were very tall! Hehe.

I booked this hotel last minute at 1am. I booked based on reviews. Now there are a few things I…read moremust say it is NOT your typical hotel no boutique no BnB I can't explain it. I checked in the hotel very late the caretaker was helpful and nice. He even lugged my heavy ass luggage to my room. Getting to rooms is where it starts to get weird ... it's like you have to leave bread crumbs down to make sure you find your way back to where you started. Literally out down over through up turn left right I was like wtf where am I going. Yes it is a very old hotel or whatever. It is like a scary movie I felt Norman Bates or Jack Nicholson was waiting for me at any second. The place is huge and very very eclectic. It's very unique I mean if it were a house I would love to live there because of the uniqueness. But I have to admit pretty spooky at night but the room is comfortable clean the AC blasted water pressure cool. I find in Europe most Queen beds are twins together so that didn't bother me the tub was clean I didn't have to wear shower shoes. The only drawback was NO IRON so most of my clothes I wore stretched since I couldn't iron. No coffee machine it had a fridge. They mentioned something about misquotes but I didn't have an issue. All in all it is different yet cool and very close to a lot of stuff.

This was our second time staying here in the last 3 months, total of 3 nights. We absolutely loved…read morethe stays and the interactions with our lovely hotel staff! Although we had a number of non-standard needs due to multiple family members arriving at different days and times, everything went very smoothly and the staff were gracious and accommodating. Special thanks to Erika and Laura who helped us set up some storage for our luggage for the several hours post-checkout as well as arranging a cab for travel outside the city. Really everyone was super helpful and we intend to return at the next opportunity! The hotel itself is also fantastic and represents the classical Italian aesthetic ina very appealing way. Good WiFi, excellent breakfast buffet, no hotel restaurant but super nice courtyard. Reasonable cost, 10 minute walk to the Duomo and Central Market. Decent AC and bathrooms! Thanks for the experience Hotel Monna Lisa!

We have stayed at a few places in Italy and so far this one has been the absolute best!! The…read moreservice here has been over the top above and beyond. The cute lady at the front desk has been so helpful. One night we were trying to go out to dinner too early and she was kind enough to take our order and call it in to a place that delivers. She brought us out drinks and gave us directions to a grocery store nearby. She has made this part of our trip very pleasant. The breakfast was well stocked with hard boiled eggs, pastries, cereal, coffee and tea and juices. We used the game room one night. Located by the freeway and close to the train station. Up on the hill with great views. The bedrooms are cozy and comfortable. Bathrooms clean with large towels. I would definitely stay here again and I would recommend to anyone.

Extremely helpful staff. Clean rooms, with excellent service. Couldn't ask for anything more…read more Met every need. Shuttle service to and from the tram system is punctual and always at the ready. Very responsive. Will even bring you to grab something quick from a store if they aren't busy.

The Hilton Florence Metropole is a decent hotel not far from FLR airport. The surrounding area does…read morenot present well, nevertheless we always felt safe. We reserved a standard king bed room and received a complimentary upgrade to a "nicer" king bed room. Nicer I guess because it was a corner room with a "better view" but not much else was different to the standard king bed room. The common areas are beautifully decorated and well maintained. Front Desk staff were always informative and helpful. The Executive Lounge, with indoor and outdoor seating, was always stocked with snacks, drinks, and small bites. We had dinner in the restaurant there and it was just ok. Not bad but also not very good. The servers, though, were very attentive and friendly. We did take advantage of the complimentary shuttle provided and were dropped off at the local train stop, just across the street from a mall. When we returned later that evening, I called the hotel to let them know we were back at the same drop-off location, but we still had to wait about 40 minutes for the driver to pick us up. Not a major inconvenience, until the rain started falling. Thankfully it was very light rain but there's no place to seek shelter at that drop-off location. Overall, we enjoyed our stay in Florence but will definitely stay somewhere else if we do return. As for the local train, it was very easy and inexpensive. About €1.70 per person each way, and it took us straight to the main station, Santa Maria Novella (S.M. Novella) where we enjoyed walking around, visiting the Duomo, and stopping for a most enjoyable lunch and delicious gelato.

Ponte Vecchio was a must see because that is the last name of my adopted mother in spirit, Aggie…read moreVecchio. The two of us found our way to the bridge where we could get great photos. I was glad this excursion made her happy. I'm definitely recommending. Besides I love Bridges!!

Truly Amazing. First of all, The staff is welcoming and friendly... your comfort is definitely…read moretheir priority. The rooms are comfortable, yet elegant at the same time. The spa is definitely a pleasure especially after a long day of exploring Florence all day long. This was our second stay here and they have only gotten better . Thank you Ponte Vecchio