Rick was the only mechanic in all of eastern Oregon to pick up and answer the call for help for my…read morewife and I on memorial Day weekend. we were off on a business trip in a izuzu box truck, we went to start it and it wouldn't start. called all around Baker City not a single mechanic would help, so we got him on the way. He arrived asap, got us back up and running, couldn't ask for more. very pleasant man to work with, prices were very fair especially considering no one else would even think of helping us.

He helped my friend in the most urgent need of desperation. She was stuck on the side of the…read moreHighway. I called around the area for someone to rescue her and he did more then that! He was her superhero nonetheless. He fixed her up helped her out and got her safely on the road again and made it home! He was the blessing in need and he more then answered the call.

My wife calls me from the new Meridian library. The van's misfiring--bad. She has all five kids…read morewith her and our other car's at the body shop! After we figure out how to get everyone back home (shoutout to our friends at Compass Bible Church for the rides), the next step is to figure out how to get the van to my preferred shop, some 6 miles away. First tow truck I called was pretty standard: You speak directly to the driver; he's busy, he's booked for at least 4 hours out; and he's not particularly happy to be answering the phone. I ask his recommendations and note who I *DON'T* want to try next. I call Torch. They answer right away and I speak to a router/scheduler/office worker. She's very pleasant, seemingly understanding no one is calling a tow truck because they're having a fantastic day. A driver's available in about an hour. No problem, I can wait. They have an exact price for me: $110. Stetson ("Like the hat?" I ask. "You got it!") calls me maybe 15 minutes later. He's wrapping up a job in downtown Boise, it's rush hour, he probably can't be there for an hour. But I can just leave the keys, he can do the drop on his own (he's familiar with the shop), and I can get back to my house more easily from the library than the shop. The shop has very specific directions on how to leave cars. I call Stetson back to relay the details to him: Amazingly, Stetson remembers my name from our call five minutes earlier, answering with a "Hello, Eric. Did you talk to the shop?" This use to be part of ordinary human interactions, but is increasingly rare in our disinterested, vain world. I tip my hat to you, sir. About an hour and a half later, Stetson calls from the shop: Job complete. The van's safely dropped off and locked up. I pay with my card via the phone, never having the opportunity to shake Stetson's hand and thank him. That's as smooth a tow job as I can hope for, so here's to a five-star review making up for it. Thanks, Stetson!

I can't complement the guys at Torch enough. My son had a blowout in Boise a couple of weeks ago in…read morethe middle of the interstate. It was a front tire on his 1990 Bronco and he almost lost control. He was really rattled but was extremely lucky that one of the drivers from Torch was behind him. They changed his tire like a racing pit crew, kept him safe, and got him back in his way. Thanks so much!

Ran my battery down by stopping at a scenic overlook near Lake Lowell for an extended period of…read moretime, listening to the radio and forgetting to turn off my headlights on a gray and drizzly day. Tried to start her up after an hour or so and, yep, no juice. Called my roadside service insurer and they sent Mountain Goat to the rescue! Driver Tony arrived quickly and was very pleasant. Had me jumped and back on the road in no time. Great service and would highly recommend.

Amazing people helped me with my car troubles. Definitely coming to them again. Great peopleread more

5 stars all the way for how incredible of a job Nazar did putting the wheels on my raptor! Booking…read morethe appointment online was super easy. I was able to pick exactly what I thought I needed, and the date and time for the appointment. Nazar showed up, and even explained to us that we wouldn't need everything we had initially selected. I can't say enough for how great of a job he did! The wheels turned out better than I expected, exactly what I was looking for. You cannot beat the convenience of calling these guys up versus going to somewhere like Discount Tire. There's definitely a reason they have 5 stars across all platforms!

This company came to my home to dismount and remount tires and repair a flat on another car…read more They have pro mounting and balancing equipment in their van. Excellent work and very reasonable pricing. I'll probably buy my next tires from them and never have to leave the house.

Thank you 4 picking up my vehicle from the scene. Ugh, it was a bad day, but your service helped…read more Thank you. Nice, funny & catchy business name BTW

they just took our f car with jack included when I was working on it and damaged my carread more

They were the only company willing to tow my husbands lowered car- and did so with care,…read moreprofessionalism and speed. Even though we paid out of pocket- they didn't overcharge. State Farm needs to use these guys instead of the boneheads they usually send. Great tow operators that I will use in the future if I need it!

they were here Friday and caused an accident, leaving my car in gear when sending more juice to the…read morebattery. (On Friday, Larry Weller said he'd at least pay any deductibles.) they refused to provide their insurance information and told me to have my agent call them. they refused to give my agent their insurance information, saying " sue me" and told him to call their attorney, but hung up without providing their attorney name. no matter who's at fault, it's customary to exchange insurance information. I wonder if their insurance has lapsed. Will add to review as incident proceeds, they have a page at the secretary of state, but not at the BBB. It's a shame I have to give them even 1 star to post my review.

Absolutely the best towing service in the valley. Use them for my business and they never…read moredisappoint.

Super fast, super affordable.. Awesome awesome!! 5 STAR!!…read morefor sure!! Trudy

A car was in the driveway of a property I was selling. None of the neighbors knew who owned it. The…read morecar was blocking my entire Open House from happening, as hours passed and nobody came for it. The police kind of shrugged and told me they'd come back in a few hours and mark it for towing if it was still there. The other towing companies that do impound for the police shrugged and said "wait for the police to mark it." These guys a half-hour after I called them had picked up the car and whisked it away. Open House saved, I will use them moving forward.

He was very personable and made a stressful situation much easier. Everybody has bad days and he…read moremade mine better in that moment so I didn't catch his name but he really knew his stuff and he grew up driving combines so thank you again for your help .

I called after my daughter got into an accident and not only were they fast but fairly priced! They…read morealso gave me recommendations for the areas since we shared we are newer to this area. Cameron was kind and super helpful! Would recommend!

Absolutely super service !! Alternator gave up on the car and we got to an exit , Steve showed up…read moreand loaded us all up and took us home - mayfield exit to Middleton exit +7 miles !!