I've tried this place for 2 years to see if my experience was one off, but have experienced poor service two years in a row. The dr and staff are very friendly during my appointment. The dr is very knowledgeable in providing different contact options for my needs. They also have very cute glasses and helped me find a new pair! However, it is extremely difficult to get a response via text, phone or email after the appointment. The first year, i had to walk to the location to physically speak to someone about ordering contacts after my trial. This year, It has been over 10 weeks since my appointment and i still do not have contacts. I am completely fed up and have asked for my prescription to order elsewhere and still am not getting a response. I am going to have to walk to the store again to get this information. This place will only work for someone who knows they will be ordering the same contact prescription or glasses on the day of their appointment. I will not be going here again. read more

Great service! With a handful selection of your choice. They helped me find the perfect pair. I'm in love with my glasses. Thank you! read more

The doctor was helpful and informative, but this place really does not operate like any optometrist I've ever been to. It's an interesting concept, but needs vast improvements to be considered a reliable eye doctor. I'm not one to leave a poor review, but no one noticed when I arrived, they continued consulting their interior design customers. After being sold daily-use contacts (first time in 12 years of wearing contacts that a doctor insisted I wear them) for a much higher price than online - I requested my prescription. After picking up my contacts a week later, I then requested my prescription again. After another week of waiting I request my prescription again. They are only open 4 days a week and do not respond to email or phone. Look, I'm only sharing so they either improve or other customers don't run into the same issues. I wish them all the best, but this is one of those places that will force you to buy their products, withhold your prescription (so you buy through them), and seems far more invested in selling their high-end decor to their high-end clientele. Please note, optometrists are legally obliged to provide patients with their prescription within 48 hours. read more

Over the past four years we have been searching for the perfect couch that suited us the best. We have been to every furniture place in Chicago multiple times. Every season we also hit all of the Chicago's suburbs- I am not kidding. Name a place, we have been there more than once. iD Chicago truly hit the nail on the head and Steven & Tony are the absolute best! If you are looking for quality made furniture with character and a designer look, head here. They have a great collection of beautiful pieces and objects of you aren't looking for furniture. Ask them a question and they have the answer. Say hi to Harley for me! read more

Stephen and Tony are great! They have such a gorgeous space with many beautiful options! So happy we stumbled here and found a gorgeous sectional. read more

Steven and Tony are THE BEST! Great selections and consultation. They know their STUFF!

Steven and Tony are phenomenal! I went in to find new glasses, and they were so knowledgeable, helpful, and patient. Their selection was incredible. Once I had chosen frames, Steven found that I had vision insurance which got me a big discount. I would strongly recommend iD Chicago! Also, I never write reviews, but my experience was SO GOOD that I really felt compelled to share with others! read more

I visited I.D. because my VSP vision insurance site recommended them, and I'm not totally sure what the concept of this place is since I what I expected was more Lenscrafters and less Bobby Trendy. It's a small store that apparently sells very uber-fabulous knickknacks and furniture pieces. Expensive stuff that my budget wouldn't allow even if my tastes included silver cassette tape mirrors and gold leaf piggy banks; I'm more a Room and Board kind of guy anyway. Along the wall is a large collection of prescription lens frames. Contemporary and mui expensivo, though my insurance would cover two-thirds the cost of the frame and prescription if I needed it. The exam itself was routine and quick. Dr. Artim was pleasant, and the staff friendly. read more

We found really beautiful unique stuff. I met one of the owners and he was super friendly and personally. We came in 15 minutes before close because we happened to walk by from the street. We ended up with a gorgeous vintage basket and can't wait to come in again. I love all the Turkish urns and olive jars. The ceramics are absolutely stunning. There is no other store like them in Chicago. read more

I love coming to this store. Anthony and Steve are friendly and personable. They have tons of opticals and sunglass from really unique designers. They are super helpful with choosing a pair that fits your face. The store is well dressed and they have a good amount of turn around, so it's constantly changing. These guys really know their stuff, dont be surprised if you end up spending an hour in here just chatting. Parking is metered in front and I've never had trouble finding any, a big plus. If you are in Chicago and you are looking for some new glasses or apartment inspiration, defintely make a stop at iD Chicago. read more

Today is a gray and depressing day, and I just walked out of I.D. feeling so unexpectedly cheered that a quick note is in order. I stopped into the store to look for a Gus Modern glider that I'd like to buy for my soon-to-come son's nursery. I.D. doesn't have the model on their floor, but still they took the time to A. dig out fabric samples, B. talk to me about the story behind the chair and everything they've heard from customers (even as their phone rang in the background), and C. call another Chicago boutique to ask if they had it on their floor--thus potentially giving away the sale while helping me track down the item. I haven't had such a pleasant exchange in any retail establishment in who knows how long. These guys are lovely, and if I do decide to order the glider it will be from here. read more

I.D. is a stunning modern design showroom located on north Halsted, just north of Buckingham. Under the tasteful leadership of owner Steven Burgert, I.D. features furniture and home furnishings as well as personal accessories like high-end eyeglasses, handbags and briefcases. I.D. also offers design consulting services and eye exams. Check out the website for a glimpse at this inspiring modern design gallery. read more

iD Chicago - I.D. showcases original glass works, table wear, lighting and wallcoverings as well as furniture and eyewear. - Home Decor Near Me - Chicago, Illinois

Looking for sunglasses, I first visited I.D. maybe 8 years ago at their Clark location. JD, one of the original owners, was incredibly helpful. In so many glasses stores, it's obvious that the salesperson has no point of view other than to get the sale. But JD actually took time to look at my over-sized head and select a handful of glasses that he thought might look best. Then he gave me an honest opinion about why some of those worked better than others. And he was right. I left the store in a great pair of glasses "for me." The "for me" part is the critical part. It's no good when you leave the store with a pair of glasses that would look great on someone else. Needing new prescription frames, yesterday I went back to the store looking for maybe my 4th or 5th pair of glasses from ID. Steven greeted me as if I'd been there yesterday, even though it had probably been years. Steven has helped me with numerous frames in the past. He and Tony both have an uncanny knack for selecting frames that work and being honest about ones that don't. And the selection is just amazing. I am now waiting to go back with my wife and choose from between 3 great frames, but I literally could've left the store with 7 or more. The interior design selection is awesome, too. As long as I need glasses in Chicago, I'll choose ID. read more

This place is truly a step above all of the other places that sell eyeglasses in the area. They have a great selection of frames and a very hospitable staff. They assisted me with my frames and I felt they were really helping and not just trying to get a sale. The decor is very modern in this place and they even have a few household items for sale as well. I would for sure purchase from this location again in the future. I love to support local business and I hope this place sticks around for many years to come. read more

This is a fabulous design haven for those who really want to see a a bit of New York right here in Chicago. It is seldom that I see such a presentation as I do here when I visit ID home. The owners are amazing stylists who have a strong eye for texture, color, art, and fabric. Whether looking for a fabulous sofa or shopping for the latest sexy Tom Ford eyewear, you'll find it and everything in between. I have been shopping here for years and always come in to find the perfect gift for a fashionable friend. Never any attitude. And always fresh. They change the store over quite often to enlighten clients to the latest trend in home fashion. How refreshing. Never stale. Do stop in..... xo B read more

I had an eye exam appointment here for 130 PM on a weekday. While I was waiting, the doctor strood out of the office right past me and made no mention when he would return. I waited for over 20 minutes and no one in the office knew where he went or when he would be back. Keep in mind, I had received 3 emails and one phone call that I was to be there at 130. Finally I gave up and had to return to work. I reccomend trying VISIONARY on Clark...extremely professional and more importantly ON TIME! read more

Had a great experience here. The owners are very helpful and do not pressure anyone in buying. As an Architect I appreciate the showroom and furniture they also sell and as a busness owner I appreciate their committment to their clients: they really are interested in helping people find exactly what will work. Check them out. Chris Turley Turley Architects read more

The Owners are Superb! I ordered three pairs of Fabulous Glasses and lenses and the whole experience was wonderful, easy, informative and caring. ID Chicago has the latest styles with an international reach and great pricing. I am so impressed with their outstanding customer service and timely responses to every question or concern. I cant wait to go back to ID Chicago for this seasons hottest trends and the incredible customer service from Anthony and Partner. Thank you guys, See you again soon. Best, Judith. read more

I have been a loyal client of ID Chicago for eight years. Its a boutique furniture and eyeglass shop. I love supporting local and small businesses, however, as of 2019 there has been a steady decline in customer service that is most notable in promptness and attention to detail. On February 17th I ordered my glasses which I kept and provided a three months supply of contact lenses which were never opened. I was told the contacts would be sold back to the company and a credit posted to my account which I could use it toward ordering new contacts. Two months later this has yet to be done although I've called numerous times with each time being assured that I'm a valued client and my request will be solved. At this point I am compelled to buy contacts elsewhere. read more

I found this place on ZocDoc. I didn't know what the facility looked like until after I booked, and wow! A great surprise! Gorgeous & inviting environment, friendly & thorough doctor, helpful frame selection. Sending all my buddies here. read more

I recently bought a pair of new eyeglasses here and I couldn't be more pleased with the selection of eyewear, the customer service, and the value. I came here after stopping at 3 other eyewear stores in the area and they were nothing in comparison to ID. While the other places had zero options for me, ID came up with 3-4 options that I would have been happy with. And the prices were very reasonable - much lower than I would have expected. I recommend this place highly and will definitely be coming back here next time I need a pair of new specs. read more

Best customer service out of any store I have ever had the pleasure of not only working for, but shopping with. I can't say enough about how amazing Steven and Anthony truly are. Stevens eye for product placement, selection, merchandising, is honestly some of the best talent I've had the pleasure of learning from. He is a true designer. They offer some of the BEST frames, have the entire Tom Ford collection on lockdown, as well as carrying some of the rarest and most coveted furniture and accessory lines in the world. A true destination and lifestyle store. You'll walk out glowing. read more

iD Chicago - Home Decor Near Me - Chicago, Illinois

I had a fabulous experience at iD Chicago. I needed new prescription glasses, and this has always been a daunting process for me at other places. The owners at iD are super friendly and helpful. They have a wealth of knowledge with all the different options, materials, etc. I felt their customer service was top notch. The doctor who performed the eye exam was very professional and made me feel very comfortable. I highly recommend iD to get phenomenal prescription glasses, and interior design gems. read more

What a strange place. Got my eye exam there because I have always wanted to go inside. I had a slight prescription need and they suggested their budget frames - $600 plus lenses. Happy they are doing their thing but it's not for me. read more

I'm an everyday glasses wearer, and the selection at Lenscrafters just doesn't cut it. I LOVE i.d.'s glasses-- they have a great selection of very cool frames. I've bought 3 pairs of glasses from here-- it's the only place I shop for them. Steven has an encyclopedic knowledge of his inventory and is extremely helpful and friendly. As for the home furnishings, they're mostly out of my price range, but they're lots of fun to look at while you're waiting. read more

I went here for an eye appointment. Their selection of glasses was amazing, and I really appreciated how much the staff helped me choosing--they were honest about how I looked (not the traditional, "you look great in everything" bs you usually get). They were also great about explaining what my insurance would cover. I also liked the eye dr--she was super sweet. Would definitely recommend to anyone who is looking for a more unique/trendy pair of glasses! read more

Make sure you know exactly what your insurance plan covers because they misinformed me and charged me extra for years. When I realized that they were overcharging me, they only reimbursed me for that year because they said too much time had passed even for last year's visit. Besides that, they were nice, but if you are on a budget, not a good place to go! read more

Recently, I attended a neighborhood art reception at I.D. I didn't know that it was both an eye wear and home decor boutique wrapped up in one. Interesting concept, to say the least. Employees are super friendly and welcoming, they have their own optometrist on site as well as a variety of super stylish frames. I didn't see any that really fit my more conservative design aesthetic, but if you're a fashionista, you'll probably delight in the unisex collection. Pricewise, you'll drop a pretty penny for some decent specs, so I can't give them the full five stars. read more

For eyewear, iD is well worth a visit! I've been in glasses all my life. I went into their store for a specific line they carried in eyewear. I was looking forward to having my first pair of bespoke frames. Despite issues with my own insurance, lab quality, etc - Anthony did his best to keep all of that related stress and drama away from me - he handled it all! I always felt welcomed and valued, which means a lot to me. Worth it for the personal service alone! Thank you to Anthony and Stephen. read more

This is a wonderful group: Anthony, Steve, Tyler. Super professional, unshaming of one's anxious vanity, imaginative, and patient with my dithering. Great frame selection. The prices are competitive. The furniture is also fantastic. read more

We needed several new pieces of furniture for our recently-rehabbed home and our architect sent is to i.d. At first I wasn't sure...i.d. is a small showroom and I thought "where is all the furniture?" But then I met Steven and he helped us select about 10 pieces of new furniture for our home and we are thrilled with each and every piece. He has a great eye for design, and is kind, helpful and patient. They carry all sorts of great lines, from Blu Dot to Knoll. We even bought a fabulous rug from them. If you need furniture for your home, go to i.d. and ask for Steven. Bring pictures of the space (that helps) and get ready to be thrilled. read more

What an awesome assortment of eyeglasses. Being 'blessed' with less than 20/20 eyesight means that I can choose different looks, and have different frame personalities. I usually go to a larger chain eyeglasses because I want glasses right there on the spot. I was out in Chicago with my husband and left to explore the city on my own. I had EyeMed Insurance that was burning a hole in my pocket and looking for some of the most unique eyeglasses that I could find. I really hate seeing my glasses on some other stranger. After seeing my ultra cool Oakley frames on someone else, decided it was time to upgrade out of the chain places and try a one location business. Wow, so glad that I did that! Anthony was an AMAZING sales person, and knew his product very well. Showing off glasses made by I.D. design, where every detail of the frames can be customized just for you liking. And showing other more traditional looking black thick frames. I instantly fell in love with this pair of glasses made by Drift, everything about it screamed "Daniel buy me!" They were hand made right here in the USA (Big bonus for me since I try to shop local, and support american goods, I know super San Franciscan of me) But I digress. The temples are made from reclaimed woods and sustainably harvested. Another huge bonus! Anthony continued showing me other frames, but nothing else compared to the Drift frames. Plus they were a limited run of less than 100. I knew that these needed to be mine. Took some measurements, talked about lens options and lens coating and found out about the new Transition polarized lenses which darken in the sun and polarize to block out the glare. I loved my older transition lenses and thought that it might be time to change it up a bit and get some better protection on my eyes. All I can say is that I am excited to get my new glasses mailed home to me in San Francisco and have a one of a kind style from Anthony! read more

Love the assortment of high-end glasses from the classic Tom Ford, to the flexible create-your-own glasses with Tom Davies, to the fun colors of Lafont. While I would rather not need glasses, if I have to wear them, I might as well get the best and the most gorgeous. Since finding this place, I have only purchased my glasses from here. While I have not purchased furniture from here because I am well set in that regard, I do like their pieces, especially their eclectic options in end tables. I have purchased a few small home decor pieces, and have always been very pleased with the purchases (style and quality). Anthony and Steven are extremely helpful, very knowledgeable, and very friendly, both before and after the purchases. They are also very honest in their assessments of whether glasses look good on me or not. I like this better than the classic sale's pitch that everything looks great on me. I can easily drop by just to meander without any pressure to buy whatsoever. So, yep, I highly recommend this store. Besides, it is way better to support local owners than chain stores. read more

If you want cool home furnishings they have some. If you want over-priced eye exams, they have those too. The kids who work there seem competent, but that's about it. read more

Stunning showroom only to be outdone by their customer service and interior design services. I wish I could have this place design my entire home and office!!! Hey- a girl's gotta dream............:). Always something new and interesting. Go in and you'll never want to leave-- at least not empty-handed!!! read more

This review is long overdue. I found out about this place on a whim. I had a Groupon that I intended to use at another eyeglass shop that I had previously bought frames from about 7 years ago. Back then they had an amazing selection, but much to my disappointment I found them to be severely lacking now. As I left the store I pondered about all the other eyeglass shops that I knew about, and/or had seen. However, since I knew I wanted another pair of Pro Design frames, I decided not to waste my entire Saturday running all over the place and not finding what I wanted. Soooo... out comes the smart phone (thank God for smart phones) and a quick google search brings up I.D. First off, whoever their eyeglass buyer is has IMPECCABLE taste. Many stores tend to fill up their stock with Prada, Gucci, Ray Ban (yawn), etc frames. Not here! Not only did they have my beloved Pro Design brand, but they also had frames by designer's that I didn't even know had an eyeglass line. The staff is very, very, very professional, and soooo helpful. I was given frame after frame to try on, and even though I was apprehensive regarding plastic frames; I quickly got over that with their help! They are really interest in making sure that you not only get something what you want, but also that would look great on you. There are no hard sells, pressuring, or any of that garbage here. I ended up buying two pair (which I absolutely adore), and have received nonstop complements on my frames ever since. I highly recommend this shop, and will definitely be returning for all my future eyeglass needs. read more

I had such an awesome experience at I.D. Modern. Prices were much more reasonable than I expected with a great selection of products. Steve and Anthony are so friendly and nice, and they have a great selection of frames as well as furniture pieces. I felt that I was getting solid feedback on how the frames looked and not like they were just trying to make a sale. I will definitely go back. read more

We purchased three pieces of furniture from iD, chairs and a media table, totaling just under $4,000. At purchase we were told the chairs would take 3-4 weeks for delivery. Two months later they finally arrived and we were thanked for our patience while enduring the delay. The media table was estimated at two months for delivery. We're now four months out and still waiting. Each time I reach out for an update I'm thanked for my continued patience, told the piece is nearly finished and....then weeks pass. It's a shame because I do like the furniture and had a pleasant in-store experience while shopping. However, when I must proactively hound a vendor for updates on goods for which I've fully paid (a not insignificant sum), but not yet received, month(s) beyond estimated delivery, I feel compelled to caution others. read more

The owner is very helpful and has a nice selection of modern furniture.

This place is awesome. When you walk in the décor is stunning. I felt like I was in a scene from a movie. I saw Dr. Ricketts and he was wonderful. Anthony and Steve helped me try on just about every frame they had and could not have been nicer or more helpful. I got back to work and told everyone what a great experience it was. Thank You iD! read more