I had my A/C replaced because it was due. I spoke with Mr. Johns a couple of years ago--they were…read morefriendly, gave me an honest quote, didn't try to upsell me, and educated me on the new HVAC system. They've continued to provide service calls to help maintain my system.

We just had our new air conditioning unit put in by Mr. John. Brand new switch out from a swamp…read morecooler, all new ducting and vents on a very old home, and all completed in one day! Their workers are polite and very efficient. They covered all of the carriers and furniture and cleaned up everything including sweeping the front patio. The pricing was right on the mark. We are very happy!

I cannot express my level of gratitude to Tony and his HVAC services. He saved me 1,000s in…read moreproviding us with the HVAC we needed. He truly "cuts cost, without cutting corners." Thank you Tony!

These are folks we are SO glad we found. We called to get a checkup on our AC before the heat…read morebegins in earnest. First, we got an appointment very quickly. Super tech Jacob was prompt, courteous, and very skilled. He gave our units a thorough, gave us insight on status, options, and wrapped up his checks very nicely. The costs of our contract are very reasonable, and we could not be happier than to have these folks keeping our systems up and running very smoothly. Give them a go!

We had a routine, pre-season inspection of our home heating by a "big box" provider. The…read morerepresentative came to the house to inspect and declared our system was leaking carbon monoxide, resulting in him shutting down and locking out the system and arranging a a follow-on visit to propose replacement HVAC systems for our home. Suspicious of this result, we found two highly-rated independent HVAC shops - including ComfortX - to perform their own inspections, neither of which corroborated the CO reading. Likewise for the gas company, who came out and also confirmed no leak. So, the CO panic was wrong, whether intentional or not. Jacob from ComfortX was fantastic! He showed how the CO sensors may provide a false positive reading if not operated correctly. He then showed how to test correctly and that the test confirmed no CO. Separately, he DID identify a problem in the controller board that resulted in intermittent heating, a symptom we had experienced the last few years. He was able to isolate the problem to and perform a repair, and got everything fully functioning by the end of the same day. So, rather than us being shut down and waiting for a quote to replace two HVAC systems, instead, thanks to Jacob and ComfortX, we have two fully inspected and functioning systems and a comfortable home, all for a very reasonable inspection and repair charge. It's a huge relief whenever you find someone competent and trustworthy. I am thrilled to have Jacob and ComfortX in my contractor Rolodex! As an added bonus, our house had two systems that were nonfunctioning since we moved in three years ago: air purification and whole house humidification. Numerous visits from various contractors resulted in versions of "We don't know how to do that" type answers. In contrast, ComfortX explained how these systems worked, described what it would take to get them functional and installed optimally, and they will be soon doing the repair that we have been struggling to get done for years now.

I have used them twice in the past year. The technicians were Tony and Jesse. They arrived within…read morean hour of the promised time. Both very professional. They both explained the work well and did not try to upsell or sell me something I didn't need.

We had a great experience with Frank's Cooling & Heating!…read more Frank Jr. was our technician, and he did an outstanding job installing our new Bosch heat pump. He also rebuilt our heater closet and completed all of the electrical work with excellent craftsmanship. The installation was clean, professional, and everything was done right the first time. The new Bosch unit looks great and has been working perfectly. Frank Jr. was knowledgeable, professional, and took the time to make sure everything was completed to a high standard. We couldn't be happier with the results and would highly recommend this company to anyone looking for quality HVAC installation and service.

I was amazed at how quickly they answered my query and sent someone out in a matter of hours even…read morethough it was late in the day! Then I felt very at ease with the tech and his reliability. I would definitely call them again if the need arises.

Considering the weather is tracking to be in the triple digits, I wanted to do preventative…read moremaintenance. Todd came out within the time window we discussed. After is assessment he was transparent about what could be held off on but what also may need to be replaced sooner versus later (my unit is a little on the older side). There was no push to make a decision after the quote but he did let me know I was free to ask questions. :) I highly recommend this small business if you want good, honest work.

Unfortunately I had to downgrade my review to a two star. The toilets they replace a couple of…read moreyears ago are already faulty and one not working at all. They did not want to even consider any form of warranty. What is the point of using a professional plumbing company that charges so much for toilet installation and then it does not even last a couple of years. The toilet does not even flush. And they also were not able to give me an appointment for a week or so out. Needless I I say I will not be using them for any on my properties, nor will I use them for other services or HVAC due to this poor customer service. Poor value!

Title: Beyond Disappointed…read more I rarely leave reviews, but what I've gone through with Fusion Air and Plumbing has been heartbreaking and financially devastating, and I don't want anyone else to experience what I have. I hired them to install a brand-new air-conditioning system in December 2024. I trusted them. Instead, I ended up with a faulty A/C fan that ran nonstop, caused my home to stay extremely uncomfortable, and left me with an electric bill that skyrocketed to nearly $5,000. When I called Fusion for help, I explained that the electric company believed the issue was most likely a fan that wouldn't shut off. Instead of addressing that, Fusion charged me 2000 dollars to remove an old, already-disconnected swamp cooler from my roof. They assured me that was the cause of my crisis. I didn't know any better, and I believed them--because I had no reason not to. But the bills kept climbing. The stress was overwhelming. I called again, desperate for answers, and only then did the technician admit the obvious: the fan they installed was the problem all along. They replaced it, but the damage--financially and emotionally--was already done. What has hurt the most is the complete silence from the owner, Sean Stewart. I provided copies of my electric bills. I asked for a phone call. I wrote letters. I called again and again. He never responded--not once. Not even an acknowledgment. Since July 2025, I've been struggling under thousands of dollars of debt from a situation that should never have happened and was not my fault. This is on top of the cost of the new A/C system ($11,000) and the unnecessary charges for removing the swamp cooler. As a disabled senior citizen living on a fixed income, these months have been painful, frightening, and deeply discouraging. I wish my experience had been different. But based on what I've gone through, I cannot recommend Fusion Plumbing and Air to anyone.

Very good customer service and communication. Our new unit…read morewas initially making a vibration noice and they promptly came back to take care of it. It took a few tries but they continued to work with us to get it fixed

I had a very positive experience with this comoa. I spoke with Alyse to make another appointment…read moreafter I already had to cancel on her once- and she was very polite and helpful. The original company I used came through and made things right- but in the mean time, her willingness to hold an appointment for me just in case spoke a lot about this company. In the future- I would certainly use this company. 4/3/2020: and yet again, these folks are wonderful! Had an unknown flood that appeared to be in the back yard by the AC unit. I called them and they were willing to send someone out as soon as they had an opening. I ended up not needing it as a friend came and figured out it was the irrigation system... but still, it was such a comfort to once again know that they would help!

Now living out of state, we still have a rental in Tucson where the AC went out last week. had two…read moreother companies come out and give estimates for replacing the compressor...both of these estimates were not only very expensive, but having elderly tenants the time frame for repairs was unacceptable...especially for July in Tucson.. Was referred to Miracle Air and gave Eddie the call. He was able to get over to the house that afternoon and after he did his inspection, suggested that it would probably be better to go with a new unit...Eddie quoted me a price that was even less than the compressor replacement with one of the other HVAC companies...and he was able to compl the installation the very next day. got our elderly tenants cooled back down and did so in a very timely manner and at a reasonable price... thank You Eddie

Prompt, efficient, fair pricing - did a great job and was communicative through the process…read more Already made referral to another friend having ac issues. Give Edward Valencia (520) 549-2665 Miracleair8522@gmail.com a chance to win your business.