Popped in today to get some hydrating products since I had my hair bleached and blonded. I am by no…read moremeans a girlie girl and am clueless. I go to Sallys when I need help because the employees have been really great to me. I was having a great experience with the new employee there today (Did not get her name). But then the manager or whoever she was, weirded me out. Looking at me like a used car salesman. . . She had what I call ABF. Like RBF but Active. Got some good advice before my customer svc chic had to help someone else at the register because she was on by herself. I was really friendly and have AuDHD chatterbox syndrome, so maybe that bothered them?? I don't know what it was but I miss the other employees and managers. Will probably shop online from now on. But TY to the first girl for her help. They have a lot of sales and good product variety. Parking is free. And, super convenient location if you are a Kaneohe-an like me.

I just like the Kaneohe location cuz they carry double sided tape for hair extensions and the…read moreworker there was friendly in helping me.

These MAC girls are FABULOUS!!! THE best MAC experience I have ever encountered. So, I went with a…read morefriend to one of the MAC classes they offer. It was Tiff and D instructing the class.. They were both REALLY knowledgable. They both gave great tips and offered tons of help. They encouraged asking questions and picking their brains and every single question asked, they gave thorough answers + some. I really liked the fact that even though the class was scheduled until a certain time, that did not stop them from teaching the group everything they wanted to know. And we didn't feel rushed at all even though we stayed until the mall closed :) They taught prep and prime, highlighting and contouring, eyeshadow, foundation vs powder, concealing, eyebrows, eyelashes... pretty much everything! They offer a class every month so go check it out!

This review is for the MAC cosmetics counter in Macy's at the The Windward Mall. I would give a 5…read morereview, but they always seem so understaffed, you could be waiting for awhile. The girls though are always nice, and with a $60 purchase they will gladly do a free makeover with no appointment if they're not busy. I know they do wear alot of make up than other counters, but they do a good job, and know they're product, so they wear it. They're not pushy, and if you ask, they have samples of lipstick and moisturizer. I love their little travel size lip glosses and mascara under $12, and they last awhile. They just got back their Studio fix foundation in the stick form purse size back!!! I love this stuff! Macy's was having a 15% off all cosmetics ( which NEVER happens) so I did a free 45 minute makeover, and learned some new tips from Crystal who was awesome! Macy's, just make sure to staff well, so the girls can take care of all the customers! One downfall, I never am able to walk away from a MAC counter without buying something! Hahaha

This location is really nice and easy to get to. I would rather go here than the Pearl City…read morelocation. I was out of shampoo and only needed a little travel size because hotel shampoo is not the best. Since I was on the Windward side, I stopped in. There's a lot to look at. Lot's of products and smells. A number of women all trying to figure out what's best for them. My go to has always been Paul Mitchell. Found the aisle and a travel size tea tree shampoo. The salesperson was funny and friendly, and I guess I do have an account and received some points. Mahalo Ulta!

Check Your Receipts!!!!!!!!! The store touts discounts, yet…read moreRarely applies them. Be incredibly careful watching the girls ring up your items and discounts because you're likely paying full price for items they run around telling customers are 20% off.....

Every time I'm back on Oahu I give Dr. Dale a visit. She always finds time to fit me into her very…read morebusy schedule with clients and golfing. She listens to all my concerns and she tells me what she's going to do before she does it. She's a fan of the "natural" look but she consults with what you want and always makes sure you leave satisfied. She attends conferences where she learns new techniques and trends so I'm always reassured that she's giving me the very best and up-to-date care. I followed her from when she would work out of Bella Viva in Windward Mall to Kaneohe and now in Kailua. I'd follow her anywhere- she's amazing!

The whole experience. The best customer service on island. I have been coming to About Face for…read moreover three years and every visit I am very satisfied with the care and service provided by Jamie.

I'm positive I can direct this review in many different angles however the truth of the matter is,…read moreI came to Asia Pacific to correct a cosmetic issue that was haunting me for decades. The process from the first time I reached out all the way through the follow up visits, the service they provided me is undoubtedly the best thing ive done for myself in a long time. What they do is provide people like yourself an avenue to rid yourself of any unwanted cosmetic issues that may be leaving you depressed and unhappy. I highly recommend you utilize the expertise that the ENTIRE staff provides.

SURGERY PATIENTS BEWARE…read more I deeply regret selecting Dr. Shim Ching. My experience with him and Asia Pacific was a nightmare, and a significant portion of my result is so unacceptable that I require a costly and risky revision surgery. I feel botched and mutilated. I avoid mirrors and public settings because of the effect this has on my appearance. I am deeply ashamed that I trusted this person and allowed them to do this to my body. On the day of surgery, the anesthesiologist was unaware of important medical history that I had provided to Dr. Ching's staff weeks earlier. Asia Pacific had expressly assured me that my medical history and concerns were being taken seriously. Yet, as I sat prepped and awaiting surgery, it became abundantly clear that this information had not been shared with the anesthesiologist. I then waited in the intake room for more than two hours while the anesthesiologist requested the information I had provided and reviewed it to assess surgical risk. Despite the practice's error, I had no financially viable option to cancel on the spot. Withdrawing that morning would have meant forfeiting over $40,000. I was therefore placed in the untenable position of either proceeding with surgery despite serious concerns about the handling of my medical records or losing the entire amount I had paid because of an error that was not mine. No respectable medical practice would place a patient in that position. This failure, compounded by serious deficiencies in postoperative care and communication, destroyed my trust in both Dr. Ching and his staff. Their conduct changed markedly after the practice collected my full surgical fees -- they repeatedly revealed serious deficiencies in professionalism, communication, and basic administrative competence. I recently requested a partial refund to help defray the cost of revision surgery with a different surgeon. Asia Pacific denied that request outright, without dialogue with me or any form of good-faith effort to address why I don't feel safe with Dr. Ching. Offering to revise his own work is not a reasonable solution when repeated lapses in professionalism, communication, and patient care have left me with no confidence in his judgment or ability. I strongly urge prospective patients to conduct thorough due diligence before entrusting Dr. Ching with their body, safety, and money. Do not assume that "over a million followers" is actually real, or that an expensive office is evidence of surgical competence, patient safety, or accountability.

Dr Luria is extremely professional, kind, pleasant to talk to, and knowledgeable. She will make you…read morefeel comfortable and at ease to speak with her, The staff is very warm and welcoming. The office is clean and roomy. They recently changed their name to Epiphany Dermatology. Tons of paid parking (Use Park Smarter app) available on the street or in the lots nearby. Ask about pricing when talking about treatment and they will give you your costs upfront. My family has been seeing Dr Luria for approx 6 years. She is TERRIFIC!

This is my 2nd round here for Derm issues, skin cancer etc...They are clean, friendly, and the docs…read moreare thorough and refer on for Moh's surgery when warranted. (thin slices to pathology; keep going until all skin cancer is pau) My only complaint is that the office referrals seem not quite...as my referral was lost, waiting near a month...Called the VA and they never received it so I had to make some calls here to get it re-fax'd so I can get this $#@! crap off of my body. Other than that faux pas--they are excellent. Aloha

Linda helped us today. She recommended Walgreens paper products. She is very professional and…read morekind.

The worst customer service from the pharmacy clerk. I wait 10 minutes in the outside drive thru…read more She was busy on the phone As I waited I could see her put the call on hold or maybe answer another call. Never did she acknowledge that I was waiting. When she got off the phone she just stood at the counter. I pressed the button so she knows I'm there. She then picked up the phone & said just a minute- not even turning around. No thank u for waiting. I could see someone walk up - which she helped first. Though she said they were there before me. Very rude. This pharmacy has poor customer service & I'm not getting my prescriptions from here again!

Shopping in Kalihi, Honolulu, Hawaii…read more.. We were in the area and had some time, so we decided to investigate... Hawaiian Beauty Products is located at the end of a warehouse. Drive to the end, and you'll see an opening. It's not air-conditioned, but the room of nail polishes has air-conditioning. Some items were on sale. I was tempted, but I keep telling myself that I don't "need" it... Like the Hello Kitty x OPI set... very cute and kind of useful... I asked the nice woman cashier if there was a restroom. She pointed me in the right direction... thank you! I'll tell my friend's daughter about this place. She's taking classes to be an esthetician. She might need manicure tools, hair color, shampoo, conditioner, acetone, etc.

Always helpful service. Mostly hair products so don't go in thinking you're going to stock up on…read morenail supplies.

I've seen Vicki twice in the past for Botox prior to her opening the Ko'olau Clinic. I found her on…read moreYelp, and she was ALWAYS very quick with replying. I haven't seen her in years, but each time I text her, she's always accommodating and ready to answer my questions. She is extremely skilled and personable. She tells you exactly what she's doing, and why she's doing it. That's important if you're trusting someone to poke your face and temporarily paralyze your facial muscles! I haven't gone to this location yet, but I plan to do so in the past. Not sure if her prices are still the same from back when she was mobile, but she has always had the best bang for your buck.

Everything Vicki does is so impressive to me I love her in every way my fellow mermaid. She makes…read moreme feel happy to be a woman happy to be alive in a time we're getting a little injection here or there doesn't make me feel bad about myself doesn't make me feel like less than... Vicki truly gets the female psyche and the importance of looking my best assist in feeling my best and when I feel my best I'm able to perform at my highest and best self

Go out of your way to shop and support this location. I always get the best , kindest, most…read morewelcoming experience here at Windward mall location. I want to highlight a specific employee by the name of Joey. Joey is a treasure , Joey did everything right by welcoming me and offering me to exchange my return for what could make me happy. He made a genuine connection with me and didn't shame me for my return. Joey understands that all customers deserve the best customer service especially returns customers not just big sale customers. Love this store, love you Joey!!!

Granted this location can be slow at times like today, there was 2 sales girl standing talking…read morestories while 1 girl at the register. A lady in front of me was looking for an item and was directed by the cashier where she could find item, rather than the lady waiting behind me, as it was my turn to be helped, the lady cuts right in front of me to be helped. Next up was me. I was there for an online order pickup. 18 pocket hand sanitizers and I bought 5 bottles hand soap. I asked the cashier for a larger bag since my purchase got larger but she insisted to pile everything in the little bag. Great! When I leave this bag in my car trunk to drive to the west side, the bag may or may not tip and everything spills out. I then asked her again for a bigger bag! She gave her 50 cents for the bag! What was the big deal? Then she refused my money! This sounds funny, I know it does. But just pure awful customer service! They don't need my business!