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ICICLES

4.2 (299 reviews)
Closed 2:00 pm - 10:00 PM
Updated 3 months ago

Order ICICLES Takeout or Delivery

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Recommended Reviews - ICICLES

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Reviews With Photos

Katherine L.

funny enough i was contemplating the rise and fall of the rolled ice cream trend earlier today. got dinner with a friend and he wanted ice cream after so we came here. it's exactly what you'd expect. toppings seem to be unlimited. we should not have been trusted with this much power, we created an abomination. liked the mochi though. we ordered on an ipad, there was only one staff member diligently making ice creams - he was nice! there's maybe 3 tables to sit at inside.

Marshmallow bonfire.
K C.

Cute, very hidden but definitely a diffrent experience. My daughter and loved it. So good totally chill, good service.

inside their seating area
Alaric S.

went here last Sunday to have an ice cream! This was the closest ice cream which was walking distance from where we stayed! The one we usually go to ran out of base so we walked down to mission st! I ended up getting wake me up which was hazelnut coffee with pretzels and I forgot what else I got because they didn't have waffle pieces We went to have a seats inside their shop and finished our ice cream there Best alternative to the place we usually go to on Sutter call Ma but it would've been nice even though the sign said no indoor dining that the floor was tidied up at the least

Strawberry Fantasy
Chris R.

Me and my girlfriend were out walking around downtown last night. Decided we wanted something sweet so I recommended icicles and ordered the strawberry fantasy It was really good and flavorful and finished.

Bridget B.

Rolled ice cream is amazing. I absolutely love the ice cream from here. The people who work here always do a good job. The only downside is the actual location isn't nice and sitting and eating your ice cream there isn't ideal due to the loud sounds of them preparing the other people's ice cream orders and the street noises. There's a park nearby though.

Nutella N' Chill
Cielita C.

I always get ice cream from here since Icicles is one of my favorite ice cream shops... but compared to the San Mateo location, this store is always very slow even if it's not a busy time. We waited for our order, then they missed one of our orders, then by the time we called the order up, they said they missed it and they even ran out of the topping I wanted for my ice cream. Some customers are just waiting in line, and the workers are just nowhere to be found...

Matcha Berry Cereal Killer
It's N.

hands down one of my fav dessert place in sf. SO SO GOOD. def would be coming back fr. service was good too! wish the place could be bigger tho.

Nutella N' Chill
Chris N.

Icicles is one of my favorite dessert places in the Bay Area. I love the unique way they create ice cream and roll them up kind of like sushi. The ice cream has a smooth creamy texture. I especially love the selection of toppings that's available that can add your own flavor to this amazing treat. Be sure to visit when you get a chance.

Kiyomi W.

It's pricey but it's the rolled ice cream experience you're paying for really. It's fun to watch them make the ice cream and roll it in front of you. $11 for a bowl is a lot but you do get whatever toppings. I got the berried in mango sorbet with strawberries, mochi, blueberries, popping boba, and lychee jelly. I thought it was really good and there was chunks of raspberries in the sorbet that I really liked. You can get as many toppings as you want which I liked because it made the whole thing better bc each bite is different and fun. There's no indoor dining and it's gets busy just because they have to make each ice cream right after you order.

Nutella and Chill

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6 months ago

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10 months ago

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11 months ago

Yep. I totally recommend the ice cream wonderland! Left a lasting impression on me.

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1 year ago

It was a fun thing to try and we both enjoyed our ice cream, but it was pretty overpriced for the serving size.

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2 years ago

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3 years ago

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1 year ago

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2 years ago

Ice cream is good, very sweet and flavorful, perhaps a little too much. Service and ambiance is good as well.

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4 years ago

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4 years ago

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2 years ago

Yummy !! My son's favorite spot for an ice cream. We visit it minimum once a week . Little bit pricy , but delicious !

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4 years ago

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7 years ago

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Ask the Community - ICICLES

Are the non dairy options vegan?

Yes there are vegan options only a couple though.

How's parking around ? Is it paid garage?

Street parking is generally very limited, but there's a paid garage on the same block

What day are they open? Saturday or Sunday?

Everyday 1pm-10pm!

Do they have non dairy options?

Yup, they had a non-diary menu as well.

What are their hours?

As of September 18 they have been under construction/renovations after their soft opening. But their hours were 5pm-10pm.

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Matcha Cafe Maiko - matcha strawberry mix and vanilla

Matcha Cafe Maiko

4.5(1.6k reviews)
1.5 miLower Pacific Heights, Japantown
$$

Ambiance: Matcha Cafe Maiko is one of a few tea shops…read morespecializing in Matcha flavored drinks and desserts in Japantown. There is no seating located in this particular cafe but plenty of outdoor seating directly outside. The general area can be pretty crowded due to the other store fronts within the mall so if you want a more relaxed matcha tea shop to do work or relax it would be better to order and then leave. Service: They have both a kiosk and a barista taking orders. Staff were friendly and working efficiently and quickly to fill the orders as they were being placed. Wait time: Generally depends on when you go since Japantown mall is a heavily toured area by locals and visitors to the Bay Area but I'd say roughly 10-15 minutes max from standing in line to receiving your drink. Food: The matcha ice cream has a deep matcha flavor with a nice concentration of powder which can be tasted in the soft serve. They also top the soft serve with a light dusting of matcha powder to further enhance the flavors. The cone was soft and light with a gentle sweetness that pairs really well against with the earthiness of the matcha.

Everything from Matcha Cafe Maiko is special. Ironically,…read morefor some mysterious reason, I don't actually like matcha, which feels like a personal failing every time I walk in. Luckily, their other tea offerings are just as good, so I never feel left out. The black sesame latte is a longtime favorite, but today I went with the hojicha frappe and it was excellent. It's not as creamy as, say, a Frappuccino, and the ice crystals are a little larger, but honestly that works in its favor because the roasted hojicha flavor comes through so much more clearly. Deep, toasty, and not overly sweet. Their sundaes are also ridiculously fun, loaded with all kinds of bouncy, chewy little goodies that make your dessert an activity rather than just a course.

Photos
Matcha Cafe Maiko - Soft Serve

Soft Serve

Matcha Cafe Maiko - Greentea swirl with boba

Greentea swirl with boba

Matcha Cafe Maiko - **NEW** BOBA SUNDAE (available after 1.30pm)

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**NEW** BOBA SUNDAE (available after 1.30pm)

ICICLES - desserts - Updated May 2026

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