ICICLES

53

400

955

10 months ago

As a concept, making fresh ice cream and rolling it up seems nice. But it's about 15 years old at this point and this restaurant seems like it started going downhill a while ago. The place has a broken machine on one side, a broken bathroom on the other. The place smells like cleaner. There's nobody here besides the two workers who just look miserable. They barely talk to you since you order on their iPad. The matcha berry ice cream itself was ok. The toppings were generally poor. Almonds seemed rancid, mochi was chewy and tasteless and the lychee was straight out of a jar. I don't know. Either put effort in to make an appealing place with a good product, or give up. read more

ICICLES - 9. Matcha Berry with lots of toppings - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

ICICLES - Dairy free menu - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

ICICLES - Main menu - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

See all

Helpful 2

Thanks 1

Love this 0

Oh no 1

Kathleen W.

448

925

1394

1 year ago

My SO had been wanting to try this place for a while and we got an ube rolled ice cream with strawberries, bananas and condensed milk. For some reason it didn't look nor taste like ube and after a few bites we realized we were given strawberry flavor. This was okay. We had also decided to try their marshmallow covered popsicle and it was not edible for us. It was far too sweet and outside of our palate. We ended up tossing it. Unfortunately, this place is not our cup of tea :C read more

See all

Helpful 1

Thanks 1

Love this 1

Oh no 0

Stephanie X.

14

114

272

1 year ago

An okay place for dessert, but honestly kind of over priced for what it is. Service is meh, they have an ordering screen and no one even came to the front until it was time to make our order. Place honestly doesn't seem clean especially for a place that was so slow (came on a Sunday afternoon after lunch btw). Would also recommend just avoiding using the bathroom here read more

Helpful 2

Thanks 2

Love this 0

Oh no 2

Tiffany N.

43

123

1098

1 year ago

i love icicles :-) the texture and flavor options r so yummy and their toppings/mix-ins are so convenient. - teas me (5/5): my go to order!! love matcha and thai tea i live for these flavors - cap n crunch shake w condensed milk and nutella drizzle (5/5): so goooood i used to eat cap n crunch sm as a kid very nostalgic taste!! the ice cream chef so kind :) welcomed everyone at the door and talked to his regulars! seating outside, & one table inside. not crowded at all at 3pm on a weekday :-) read more

ICICLES - don't sit on da lion - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

See all

Helpful 2

Thanks 1

Love this 3

Oh no 0

Ricky Yosef P S.

0

98

468

9 months ago

Its really nice to have this amazing taste and unique cold stuff in your mouth on hot weather..the first time come here and try the thai tea ice on the menu and so satisfied with our order because its not sweet too much and cold in our mouth. read more

ICICLES - Thai tea ice roll - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

See all

Helpful 0

Thanks 0

Love this 0

Oh no 0

Ellianna D.

50

160

761

2 years ago

I am not a fan of rolled ice cream in the first place - it feels more icy, less creamy than normal ice cream, is harder to eat, and is ridiculously overpriced. Plus it feels like you get less in a given cup, since there is so much space between the rolls. However, this Icicles location is particularly not worth the time or money. It is small to begin with - only about one table and one bench, so if more than two groups are there, you cannot eat inside. The seating they do have is cramped, the lighting is harsh, and it is genuinely not an environment I would want to spend any significant amount of time in. There is only one ordering kiosk, which slows down the ordering process, and since the employees don't manually take any orders, it is hard to ask questions or clarify what you wanted to order. I give two starts instead of one because the unlimited toppings are nice, and I can understand how I may just not be their target audience - the visual of getting to watch your ice cream be rolled in front of you may be worth the cost for some people. I just happen to find it a bit gimmicky. Overall I would not recommend Icicles to anyone, I think you can get just as good if not better of an experience, with better quality ice cream, and for cheaper, from literally any nearby Cold Stone or local ice cream shop. read more

ICICLES - 18. All Fudged Up with Oreos and chocolate sauce - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

Helpful 0

Thanks 0

Love this 0

Oh no 0

Joseph S.

0

5

3

1 year ago

I payed $15 for this ice cream, my order was chocolate and cheesecake, Was it worth it? Yes. read more

ICICLES - delicious!! - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

See all

Helpful 0

Thanks 0

Love this 0

Oh no 0

Vanessa O.

0

1

0

4 months ago

Came in 10min before closing and the lady working there had told me she had turned off machines; bad customer service if they close at 10 pm

Helpful 0

Thanks 0

Love this 0

Oh no 0

Jai L.

5

116

84

9 months ago

Ice cream rolls were great. My only gripe is service is so slow. We waited almost 30 minutes for our order on a slow weekend visit. Only one guy making the ice cream- 3 or 4 orders ahead of us. Can't imagine how they can handle it if more guests showed up. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Tiffany L.

347

226

314

3 years ago

Haven't been back here since college school years ! I went back to see if they still have the bday free ice cream deal. Unfortunately they told me their website is out of date and they only do buy1get1 free on bdays now. Which is a shame cuz how am I gonna eat both ice cream at 9pm on a Thursday but after an effort but failing to find a friend to share that deal with me, the staff lets me off and gave me the free bday ice cream anyways Thank you very much! It got super busy after 8;30pm with all the kids but the ice cream was super good! The toasted marsh was sooo good. Made my night. Thank you again! read more

ICICLES - That's 17. It's A Rasp with whip cream and toasted marsh - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

Helpful 0

Thanks 0

Love this 0

Oh no 0

Gary L.

2

41

5

10 months ago

This is a cool place, friendly staff! The ice cream is good! The store though needs some better lighting, store is VERY dim, looks like there's some remodeling, just moved in vibe! Boxes in plain view, a lot of things need fixing! But hopefully in time? Curtains are needed also! A serious problem are the hours weekly, 5:00 p.m. to 11:00p.m? Missing the lunch crowd? Why? Store should open at 10:30 a.m. at the latest! The hours are TOO confusing and not consistent, so that's a big problem! Need more employees? Please advertise for them, otherwise okay! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Gabe D.

1

19

51

2 years ago

Per usual I got the Oreo and mint Oreo mix-in with strawberry popping boba, crushed Oreos, and a whole mint Oreo as my toppings. I went pretty late so there was only one person I believe working my, but they were fast with making my rolled ice cream. As usual, it was flavorful and sweet. The inside is a little bit cramped and like all other icicles, the boba machine was not working. It was kinda dark inside, yet the lights were on. I have always recommended Icicles and will continue to do so in the future. read more

ICICLES - Oreo and mint Oreo mix-in, whole mint Oreo, strawberry popping boba, and crushed Oreos - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

Helpful 0

Thanks 0

Love this 0

Oh no 0

Yushi H.

Elite 23

204

132

408

3 years ago

I visited Icicles this past weekend and had a great time. When I arrived after dinner time, there were two people in front of us in line, so it was a bit of a wait since all the ordering is done via the kiosk and sometimes people take a while looking through all the options and picking toppings... but while I was waiting, I looked at the menu displayed and decided to order #3: The Butterface. I love cookie butter flavors, so I knew this would be a great choice. Once it was my turn to order, I selected the Butterface and chose several different toppings, such as cinnamon toast crunch, fruity pebbles, graham cracker crumbs, a toasted marshmallow, and condensed milk. All of these toppings went perfectly with the Butterface flavor! Absolutely loved it! After getting our ice cream, we were able to sit at a table inside to eat it. I noticed they also have a bench inside and a table outside. Overall a nice dessert experience and I look forward to returning! read more

ICICLES - 3. Butterface - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

See all

Helpful 1

Thanks 0

Love this 0

Oh no 0

Jessica F.

0

2

3

1 year ago

Beware of inaccurate pricing, the menu on the wall states for example Nutella N' Chill is $12.99 but they charge you $13.99. I didn't add anything that cost extra and when the employee making my ice cream asked the manager "fruit went up". No where on the menu or front door was this noted anywhere. Both employees just shrugged & went back to working instead of offering to correct anything. Totally fine paying for food but taking no action to fix the error is not ok. read more

See all

Helpful 0

Thanks 0

Love this 0

Oh no 0

El Y.

595

227

2323

3 years ago

Overrated. Not sure why it was all over social media 6-7 years ago, probably for the time lapse of the rolling up the ice cream. Save time & money and get a regular ice cream scoop instead. read more

Helpful 1

Thanks 0

Love this 0

Oh no 0

ive m.

1

21

2

9 months ago

Went in and walked right out. The place looked busted. From the floors to the broken machines and bathroom, I decided it is not the place I am willing to eat ice cream at. I would check it out after a legit remodel/ fixing/ signs of love to their establishment. read more

Helpful 0

Thanks 0

Love this 1

Oh no 0

Lani M.

Elite 23

464

229

762

3 years ago

I am such a fan of Icicles! I went here tonight after dinner (around 7:30pm) and it was pretty empty. There was only one person in front of me and no one behind me. The ordering process was easy. When you walk in, there's a screen to order on. Through there, you select your desired ice cream flavor, mix-ins, and toppings. The flavor options were mouth-watering and it was SO hard for me to choose, but I finally settled on the Butterface, which was cookie butter and graham flavor. I didn't select any mix-ins, but I chose a whole bunch of toppings: Cap'n Crunch, Cinnamon Toast Crunch, Fruity Pebbles, Rainbow Sprinkles, Chocolate Chips, and Toasted Marshmallow. I also picked 2 drizzles: Condensed Milk and White Chocolate Drizzle. This ice cream flavor along with the toppings was such a great choice! If you like Biscoff cookies, I would highly recommend the Butterface. The worker was able to make my order quickly and beautifully. She was also kind enough to give us a cup of water when we asked. The place was clean and aesthetic (silver lion statue and neon "Rolling in Cupertino - Icicles" sign, perfect for pictures), and the whole atmosphere was calm and great. I'm so glad to have discovered Icicles and look forward to trying other flavors here in the future! read more

ICICLES - Order on the screen - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

See all

Helpful 3

Thanks 0

Love this 2

Oh no 0

Lisa H.

137

335

459

5 years ago

3.5 stars A bit underwhelming taste to cost wise - but a neat concept = and fun to watch them make it. Pretty pricey IMO and there's only one size from what I can tell We got the plain base with some caramel in it and then strawberries on top. There is no inside seating and only two chairs with no table outside...so not the most pleasant eating experience. It was fine but no worth making a special trip for... read more

Helpful 4

Thanks 0

Love this 3

Oh no 0

Vanny C.

45

159

103

3 years ago

The store looked closed and the decor was something out of your Asian mom's house. Everything was barren and the place looked like it was about to go out of business. But they tried with their sorry excuse for 4th of July decorations. As we walked in, we were greeted with a big sign that said "order here" eventually two girls came out of the back room because they heard the door chime. No one greeted us and they just acted like there were no customers in the store and continued their gossiping about a poor girl that they hoped would quit. More people walked in as we waited for our dessert and they continued to act like we couldn't see them through the glass ignoring everyone. If I'm paying $12 for a mediocre dessert, the least they could do was say welcome, or hello or thank you for coming. anYTHinG! I recommend you to Yogurtland instead. read more

ICICLES - Worst employee of the month - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

Helpful 0

Thanks 0

Love this 0

Oh no 0

Holly H.

15

254

741

5 years ago

I've only had rolled ice cream once before. This was on par with the other place. I don't find rolled ice cream to be anything special; it's more the novelty of watching the ice cream being rolled. I got what I assume is their seasonal flavor and described as "pumpkin cheesecake with graham crackers." I don't know if those flavors are incorporated into the ice cream or not but there are no "automatic toppings" with the flavor of ice cream that you choose. Unlimited toppings is VERY nice though; I'm too used to getting nickled and dined for those! Ended up getting pretzels and caramel sauce. The pumpkin flavor was very strong in the ice cream which I liked! I would get it again after trying some other flavors. Although there was nothing super special about this place it was pretty solid! They have a non dairy menu (think sorbets) as well, and if you order off that they'll ask you if you have any other allergies they should know of! read more

ICICLES - Pumpkin - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

Helpful 1

Thanks 0

Love this 2

Oh no 0

Faustino A.

0

3

1

2 years ago

Staff was super friendly! Ice cream was delicious! Got three different flavors Wake me up , butter face and strawberry fantasy. read more

ICICLES - Wake me up - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

Helpful 0

Thanks 0

Love this 2

Oh no 0

Ananya I.

0

1

0

10 months ago

The food and service was amazing! I was so impressed. Jorge was so friendly and our orders were made right away! will definitely be bacl soon read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Natalie H.

0

1

0

10 months ago

Jorge was so talented and friendly! The All fudged up was so yummy. Place is in nice area as well.

Helpful 0

Thanks 0

Love this 0

Oh no 0

Thalia M.

244

223

1012

5 years ago

(Pre covid) After trying icicles in DTSJ, we tried the location in Cupertino! But this time we only got the cookies n cream flavor. It was much better than the mai thai I had but I didn't really enjoy the popping boba with it as much. I would actually try the mai thai again however without any toppings to see if it's better because I still love the idea of thai tea ice cream :( read more

ICICLES - cookies n cream with strawberries & popping boba - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

Helpful 5

Thanks 0

Love this 5

Oh no 0

Leonard W.

0

5

0

1 year ago

Came in the middle of the day when it's 80 degrees out and they're closed. The hours say they should be open, the lights are all on, even the open sign was on. All the doors were locked and there was nobody inside. Very disappointing since we've been looking forward to trying for quite some time. I guess they don't want our business so we'll take it elsewhere! read more

Helpful 1

Thanks 1

Love this 1

Oh no 1

Trina D.

1

3

1

3 years ago

10/10 :) My friends and I were craving ice cream and decided to stop by icicles. we were not disappointed, the workers were so nice and friendly. I love the energy they had when we walked in and it wasn't a long wait. Will be coming back :))) read more

Helpful 1

Thanks 2

Love this 2

Oh no 0

Alicia Z.

229

207

474

4 years ago

It took me years after the whole rolled ice-cream hype to actually try rolled-ice cream, and Icicles was a great place to try it for the first time. I liked the wide range of flavors offered (which made me so indecisive) and the accomodations they made for any allergies. The staff were friendly and accommodating and recommended some flavors to try. They even set up a new, clean plate to make our batch to prevent allergy risks. The wait time was a bit longer, but that was totally fine. We ordered a few bowls, and the staff stuck each finished bowl in the freezer, while the other bowls were being made, so they wouldn't melt. I thought that was pretty thoughtful. Afterwards, you can add a ton of toppings. In the end, rolled ice-cream didn't exactly feel like anything too special besides the fact that it looks a bit different from your regular scoop. A bowl is pricey, but I assume that's largely because someone takes the time to prepare it for you while putting on a satisfying "show" of rolling the ice cream. Rolled ice-cream is probably something I'd only get occasionally if I really wanted some cool looking dessert. read more

Helpful 5

Thanks 0

Love this 4

Oh no 0

Debbie D.

95

188

999

6 years ago

I don't know if Google is deleting reviews or what, so I'll post here instead. I've never been so disappointed in eating ice cream as I have when I visited this place. I brought 2 friends here on Sept 7, 2020 because I was allured by the novelty of rolled ice cream (I've only had it once). Ube ice cream appealed to me, but I was severely disappointed when I didn't even taste a hint of ube in there. Also, what's up with the green color?? As for the customer service, it was awful. When we went, there were a bunch of young men probably no older than 22 working. There was this one guy in particular who seemed to be in such a foul mood that he talked to customers in such a uncaring and nonchalant manner. It was truly offputting. I understand people have bad days, but you leave that attitude at home. It also took them until the end of eating our ice cream for them to finish making my friend's drink. Making drinks last is one of my pet peeves, to be honest. I don't see myself coming back here since there are plenty of other great ice cream places. read more

ICICLES - Ube ice cream - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

Helpful 3

Thanks 0

Love this 0

Oh no 0

Rohan B.

1

133

164

2 years ago

BRRRR! Oh my god the fudge it up ice cream was absolutely delicious! The ice cream was so creamy and the texture was wonderful! There were Oreo bits which made it super crunchy. I love how you could add as many toppings as you wanted which made it worth your while! The service is amazing as you can see your rolled ice cream being made. It was an extremely unique bite! The ambiance was also amazing! Overall I definitely reccomend it is on the pricier end, but I would still give it a try! read more

ICICLES - Fudge It Up - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

Helpful 0

Thanks 0

Love this 0

Oh no 0

Alexandra C.

0

1

2 years ago

El servicio espectacular, y los helados más ricos de la zona, las frutas que se le agregan al helado son frescas read more

ICICLES - Helado fantástico - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

Helpful 0

Thanks 0

Love this 0

Oh no 0

Beverly C.

3

45

9

2 years ago

This review is only about the cleanliness. They do NOT wipe down the tables, chairs & benches here. There were dried ice cream drops everywhere. We came here after lunch so some of those drops must have been from the day before. I tried to wipe them off but they were very dried! They also need to refill the napkins as there weren't enough when we wiped down the wet ice cream from the tables. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Jelina B.

111

22

2 years ago

Customer service is absolutely amazing! Lee helped us out 5 minutes before closing and was eager and happy to help us. He greeted us with a welcoming smile and has so much positive energy. This was my first time having ice cream rolls and it was perfect! I don't eat dairy, and they had so many nondairy options! It's not too sweet and the texture is absolutely perfect. It was so good, I came back the following day for more!!! My new addiction! Thanks Lee for being so kind to us and for taking the time to make our time pleasurable! read more

ICICLES - Raspberry sorbet! - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

Helpful 0

Thanks 0

Love this 0

Oh no 0

Daniel C.

Elite 25

231

228

357

3 years ago

Incredible service! Hector was professional, fun, inviting and fast! I came here for an afternoon ice cream and was pleasantly surprised. Mint Oreo ice cream with tons of toppings. Promote Hector and give him a raise. :) read more

ICICLES - Mint Oreo - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

See all

Helpful 0

Thanks 1

Love this 2

Oh no 0

Marjorie Bhogal ..

0

1

0

1 year ago

Such rude staff member. Arrived at noon when opening time is stated, staff member inside saw us outside and kept doors locked. Waiting 10 minutes and still never opened doors. Completely ignoring customers. Unacceptable. What is the matter with people. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Elisza K.

0

37

1

2 years ago

The times are wrong. Said it was open until 11 pm on a SUNDAY. Came at 10:24 and they were closed. Waste of time

Helpful 0

Thanks 0

Love this 0

Oh no 0

Tina L.

137

652

1876

6 years ago

This location offers by far the best service among the other locations. Orders are completed in a timely efficient manner. There's plenty of seating outside perfect on hot days. The product itself is delicious. I stay forever ordering the same thing "Nutella & Chill". There's all types of flavors for all the different taste buds out there. The hype has definitely died down on the rolled ice cream but it continues to be a delicious concept of ice cream. It will set you back $8+ per cup but once in a while doesn't hurt. Stay 100 Cupertino location! read more

ICICLES - Nutella & Chill. - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

ICICLES - Cupertino, CA. - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

ICICLES - Nutella & Chill- Same order different day. - Ice Cream & Frozen Yogurt Near Me - Cupertino, California

See all

Helpful 1

Thanks 0

Love this 2

Oh no 0

Dana D.

807

371

669

6 years ago

I always crave ice cream on colder days and I'm not sure why. Either way, this place did its job and definitely fulfilled my cravings. The coolest part was being able to see the rolling process right in front of me. So much more satisfying than just watching it online!!! My friend and I shared #15 Teasme (half matcha and half Thai tea) with mochi as the toppings. It was so SO so good and the portion size was great. The ice cream rolls were super creamy and strong into tea flavor which I absolute love. Great service from the employees as well! I'll definitely be back! * Check in for $1 off!!! read more

See all

Helpful 1

Thanks 0

Love this 1

Oh no 0

Ethan T.

5

2

0

2 years ago

Wonderful place to get some delicious rolled ice cream with a variety of flavor options and toppings available to your heart's content! Nick Nguyen was extremely helpful in providing flavor recommendations and made my order with great enthusiasm and care. Very much worth the price I paid! Will be coming here very often with this quality of service read more

Helpful 1

Thanks 1

Love this 1

Oh no 0

Henry M.

Elite 26 All-Star

2053

1184

18715

5 years ago

Came in to get a hand made ice cream but there was only one employee inside and about 8 people were 8 people in-line. We waited about 15 minutes, the line did not move so unfortunately we decided to leave. read more

Helpful 26

Thanks 1

Love this 23

Oh no 0

Page 1 of 13

See more reviews

More info about ICICLES

19622 Stevens Creek Blvd
Cupertino, CA 95014
Directions
Order Takeout or Delivery
Start Order
Visit Website
http://iciclescreamroll.com

Full menu

Hours

What time does ICICLES open?

ICICLES opens at 2:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.ICICLES opens at 12:00 PM on Saturday and Sunday.

What time does ICICLES close?

ICICLES closes at 10:00 PM on Monday, Tuesday, Wednesday, Thursday and Sunday.ICICLES closes at 11:00 PM on Friday and Saturday.

Mon-Thu 2:00 PM - 10:00 PMFri 2:00 PM - 11:00 PMSat 12:00 PM - 11:00 PMSun 12:00 PM - 10:00 PM

Payment methods

Does ICICLES take Bitcoin?

No, ICICLES does not take Bitcoin.

Does ICICLES take credit cards?

Yes, ICICLES takes credit cards.

Food & Alcohol

Does ICICLES have catering options?

Yes, ICICLES does have catering options.

Does ICICLES have a drive thru?

No, ICICLES does not have a drive thru.

Indoor Amenities

Does ICICLES allow dogs?

Yes, ICICLES allows dogs.

Outdoor Amenities

Does ICICLES have bike parking?

Yes, ICICLES has bike parking.

Does ICICLES have parking?

Yes, ICICLES has parking options. Garage Parking, Private Lot Parking

Other Amenities

Is ICICLES wheelchair accessible?

Yes, ICICLES is wheelchair accessible.

Does ICICLES have free WiFi?

No, ICICLES does not have free WiFi.

More Info

Health Score

You might also consider

Bitter Sweet

3.9(1.2k reviews)

0.8 mi

Bitter Sweet has a great ambience with green indoor plants, succulents and an aquarium…read more Seating is comfortable and the drip coffees are excellent. I recently tried a pho latte which was quite unique, and an orange scone that was delicious. I will not be trying the pho latte again since pho in coffee is an acquired taste. The owner is a bit strict about bringing pets inside, which was a bit of a downside for me.

Met one of my bestie's here earlier today for our monthly coffee catch up. Found this gem on yelp &…read morechose it specifically for the Affogata! Of course I forgot to take a photo of my yummy drink (mearly perfect) and my friend had a yummy Turkey/artichoke panini served with fresh tomato that was delish. He also had a black sesame latte thar was top notch with beautiful latte art heart. The food & drinks were great and what makes this place a 5 is the ambiance & vibe (and good retro tunes & a fishtank with Nemo) Comfy chairs, few tables to work if that is yoir thing, decent parking availability, and easy to --very close to the cupertino Library. We will definitely be back for more sandwiches & coffee etc.

Outside

See all

Hazelnut Mousse Cake, Spinach Feta Twist, Hot coffee

Donut Wheel

3.8(874 reviews)

0.8 mi

•$

Came here because my gf was craving an apple fritter. Standard donut shop layout and seats, pink…read moreboxes, and lighting that's a bit dim (it looked closed from the outside). Quick service, ask for what you want, and pay. They were out of apple fritters for the day but they had something even better: blueberry fritters. The blueberries sweet and added a subtle flavor, a perfect treat. I will certainly come again if I am in the area!

Kind of crazy to think about, but I've been coming here for almost twenty years, and I've always…read morehad a great experience! Donut Wheel is pretty unassuming location-wise, and the service is no-frills, but it always has a really nice selection of both classic and specialty donuts. I've been to Donut Wheel at many random times over the years (morning, evening, 1 AM), and I've never been disappointed. I feel like their specialty donut selection has gotten more varied over the years, and I'm glad for that, because I'm partial to a specialty cake donut. There's a yummy red velvet donut with cream cheese frosting that I really enjoy, and if you're a fan like me, you should totally also try their blueberry donut! Other contenders for my favorite include their sugared yeasted donut, their classic glazed, and any of their old-fashioned donuts.

Red velvet with cream cheese

Apple fritter

See all

So many donuts!

MeloMelo Coconut Dessert

4.7(825 reviews)

0.1 mi

Coconut durian pudding was delicious! Can't eat in store so you must buy and bring it out or home…read moreto try. Or in your car! Whatever you like. I like that you can keep the glass container jar and use it for other food or even household uses! Adorable inside with the pudding wall for pics Plenty of tables for groups to enjoy together

I've been to the SoCal (Sawtelle, and San Gabriel) locations. This one is the biggest and poshest…read moreI've been to. You have a wall of (faux) jelly jars of all different flavors once you enter. This place feels very revamped. A "red carpet" greets you upon your approach to the counter. And though there is staff who I suppose could take your order, there is one kiosk tablet to place your order. Lots of seating inside (9 tables). We came on a Sunday afternoon and though the wall display says "SO MANY FLAVORS TO CHOOSE FROM", the inventory behind the glass says "meh not so much". I guess most of the different flavors had sold out already by 3 pm, like some of my favorite seasonals (dragon fruit, ube). However, I was able to get the osmanthus oolong which I love. The taro coconut was light and refreshing so I enjoyed that as well! Today I decided to venture and buy the durian but I have not YET tried it. It wasn't too busy so after placing the order, they had our order in less than 5 minutes. My puppers got to accompany me into the store too. I wish melo melo would open up stores out in the central valley and Sacramento area too.

Large piece of Musang King Durian!

Peach gum and Triple Latte

See all

Triple Latte

Somisomi

4.2(1.5k reviews)

0.4 mi

•$

We got 2 of the upside down fishy and icecreams. First we…read moregot cookies and cream icecream and toppings with Nutella filling. Light flavors but very yummy. Not to sweet warm flakey bread in the fishy. I also got pistachio icecream no toppings and Dubai filling with the warm crispy fishy. Dubai filling is chocolate with that Kadayıf crispy chocolate yummy. Service was ok,quick to the point they got me in and out within five minutes. Just dont expect it with a smile and know what you want they dont really seem to like answering questions. It was a cute little shop, clean reminds me of a pop up shop there's chairs out front to sit down. Total cost about 16$

A classic Cupertino Main Street staple. I used to come here a lot during my childhood, and it's…read morepopular amongst the nearby high schools. Their quality is solid, and their prices seem inflation-resistant, which is incredible. The service is always standard. I definitely feel bad for the high schoolers working there dealing with super long lines. There's a good amount of outdoor seating, but be prepared to wait a bit to order. I really like their fresh taiyaki - they make it right in front of you, so it's served piping hot. You can also choose from a variety of fillings. The soft serve is delicious (and lactose free!). I enjoy their classic ube and matcha flavors. The most recent time I visited, I tried the sakura berry soft serve, which wasn't my favorite. It had a sickly sweet artificial taste, almost like bubblegum. I'll definitely be coming again but sticking with the classic soft serve flavors.

8/26/23 Menu

Cookies n cream + Matcha with biscoff crumble

See all

Matcha Soft Serve

Yogurtland

Went to Yogurtland last Friday for the national froyo day BOGO. The line looked really long but it…read morewas moving pretty quickly - waited about 15 minutes before we were inside. Got a little of everything and the total ended up being about $14.50. Tropical flavors were tasty and refreshing! I liked the Alphonso Mango Tart and Toasted Coconut. I usually love chocolate but I found Yogurtland's chocolate options had a very icy texture, and I wasn't a fan of the other froyos. Overall, the BOGO was great value considering the fact that we essentially got two meals for ~$15. I would come back to Yogurtland when there's a deal and stick to the fruity options.

It's been a few years since the mysterious credit card charge that appeared in the middle of the…read morenight that resulted in a negative review from me. Since then, we have continued to come here occasionally, but keep a close eye on our credit card statements for any unexpected activity. This is always a fun experience. If you allow enough time between visits, there will be different flavors to choose from, though I always go for the chocolate options. The are plenty of toppings that also change from time to time, with both traditional stuff like chocolate chips and crushed Oreo cookies and Asian-themed selections like popping boba and lychee or mango jelly. So many possible permutations.... Pricing is by weight, and they will typically want to weigh up to 4 cups together and generate a single total price. In the past I've had my doubts as to whether they actually tare the scale to reflect the number of cups on there. Typically we've asked for each cup to be weighed and priced separately, partially because we also wanted to find out who was the biggest glutton in our group. Lately we've given them the benefit of the doubt and weighed them all at once. This place could use more indoor seating - they certainly have space for at least a few more tables and chairs. There is some shared outdoor seating, but on dark and rainy January evenings it's nice to enjoy one's froyo in a cozier setting.

A festive swirl of cool peppermint and rich mocha creates a refreshing, creamy frozen yogurt that's pure holiday magic.

Peppermint Mocha Frozen Yogurt topped with Mini Gingerbread Men Cookies, Mini M&M’s, and Cookies & Cream Crumbles

See all

Take your taste buds back to the future with this nostalgic flavor of crisp apple pie with warm cinnamon and a hint of buttery caramel.

Cream

3.8(317 reviews)

0.3 mi

•$

I guess this place is fine... if you want to give yourself diabetes…read more I had the plain cookie sandwich with banana ice cream and individually these two things are just so saccharine. Like they added too much sugar AND topped it with sugar. Together it was like eating plain sugar. And the so-called "banana" ice cream tasted like you were eating sugar-flavored ice cream and someone waved a banana at you. The predominant flavor is just "sweet". Overall I would not come back, it's just gross and unhealthy. Whoever makes the food needs to work on how they balance sweetness with other flavors and be more restrained, as-is it's only fit for small children or those with an intense sweet tooth. Parking is in a small lot and they take credit cards. The bathroom reeks of cleaning product, which I guess I better than reeking of other things but still unpleasant.

Great ice cream, not much else to say! Has limited seating inside and parking can be difficult to…read morefind nearby.

Ice Cream Cake

Patry Pack

See all

Patry Pack

Nirvanaah

3.6(665 reviews)

2.1 mi

Classic taste since years! Meetha paan here is popular and a…read moremust try. Parking and seating is appropriate. I liked their service too. I'd suggest the restaurant to update the flavor name stickers. They've worn out and quite old - killing some of the good vibe.

Went there to enjoy some ice creams. The decor showed all kinds of fancy options on the walls…read more But the server was not interested. Probably overworked and alone. Still got Alphonso mango which tasted like there was coconut added to it. Also got the sitaphal and it had very less Sitaphal pieces. We also got cookies and cream and that was okay regular types. Nothing special and sadly the bill was $22 for three smallest scoops. No pictures taken here.

Delicious kulfi. Instagram: TianTianEats

See all

Delicious kulfi. Instagram: TianTianEats

Cafe LaTTea

3.5 stars The boba…read morehere is not bad. I got a taro latte drink with boba ($7ish) and it was very sweet and slightly grainy. Rounding to 4 stars for nostalgia's sake - I used to come here with my friends in high school and share the honey toasts. I didn't get the chance to take pictures but I will on my next visit. The interior is bright and clean and has seats. Order on the tablet - so minimal service.

I came here one time and I am so happy that I came back again. Instead of having coffee, I got the…read morestrawberry peach green tea. I was surprised by how good it tasted. It was so refreshing. I love the combination of both flavors. As for my friend, she got the green tea latte. She liked it but it was a bit too sweet for her if I recall but overall enjoyed it! I shared a few desserts as well. I got the brick toast and it was so flavorful and the perfect toast texture. I can't wait to get it again and for the layer crepe it was my favorite! The cream is light, fluffy, and just the perfect amount of sweetness! I love everything they had here. Overall, they make the drinks really fast and food in a timely manner. There's plenty of seating and space. They also have wifi and is a great study spot. It is pretty cozy here. The staff here are friendly too. I would say that some of the seatings are a bit old looking but that's pretty much it. The menu is huge and has a great selection of drinks and snacks.

Milk tea

Snowfall Coffee 30%

See all

Best latte ever!!

Music Tunnel KTV Cafe

3.9(536 reviews)

1.4 mi•West San Jose

The music room and bathroom were both clean. Audio quality is solid. However, after ruminating on…read morethe experience once we arrived home, several concerns became clear that ultimately deterred me from returning. Pricing was not straightforward or transparent. Upon arriving, we were told that all the rooms were booked and no follow up questions from their end. This remained the same throughout the entirety of the communication. I had to inquire all the questions, thinking I was asking the right ones to know prices and availability. I was wrong. With my questions, the answers I received were: 1) small room would take about 1 hour and 2) medium room would be about 40-45 minutes. Again, no follow up question from them whether which room we want, offering prices for each room, and asking if we wanted to put our name down. I only asked if the medium price would be the same as small, since we only had 2 people. That's something I should have reworded because what I actually wanted to know is how much would it be for 2 people--this was after 9:30 PM, for a medium room. I want to highlight that even though I am responsible for inquiries for clarification, a general rule also uniformly applies for businesses to be upfront with pricing and services for clarification. In short, that was completely absent throughout the interaction. We didn't know better, since we are not usuals at this establishment, which truly did feel that this was intentionally done to upcharge us. At the time, we chose convenience and said we would take whichever room--small or medium, as they stated--became available first. The medium room became available about 15 minutes after we had returned earlier to ask how to get on the "waitlist." Yet again, the process itself was never explained nor openly offered to us. We were informed of the $99/hour charge for the medium room only after being called up to the front desk/food station area, when the staff member was already writing the price on the receipt with a clipboard. This key detail should have been clearly disclosed at the very beginning of the first interaction--way before the signing at the desk to enter the room. My previous paragraphs can be referenced to this. Instead, signing and entering the room was processed as both the very first and final contact/confirmation. Thus, we weren't given any pricing and details prior until our name was called and came to the desk to sign. That is the primary issue: not disclosing the needed information well in advance until signing. Also, to their other review response --if there were management, then it could be with the person overseeing the computer, whom I directed the questions to. Like other reviewers have mentioned (which, in hindsight, we should have read more closely), there was a noticeable lack of transparency. We essentially had to ask every question ourselves in order to get basic information. Even then, the responses were brief and only addressed exactly what we asked--without offering additional context or details that would have helped us fully understand the pricing or process. And that in itself--is dishonest. Deceptive, too. Because of the lack of intent and transparency, we also weren't offered pricing information with the small room at any given point. So for those who wish to visit this establishment, be mindful of the highly, subtle deception. Perhaps you could try and ask directly for the pricing of each room, depending on head count, but who knows if they would provide information in all the extent needed for customers to make an informed decision. The medium room could fit 6-8 people maximum from our perception. The pricing on the website does not provide any room sizing price, or estimation. Just by head count, so essentially, we were being charged for the 9-10 people ($99/hr rate) that is listed on the webpage. Yes, here's the fine print from the website: "RATES & ROOM CAPACITY: The final rate will be based on either room size or total number of people, with the higher rate applied." If the $99/hr charge was purely due to the medium room size, as it did note that a "higher rate may apply," then that would have been understandable--if that information had been deliberately shared to us well in advance before signing. Even then, it becomes much more questionable since it seems that 6-8 people ($79/hr) could be accommodated in a medium size room. If so, then this was an upcharge, given all information had been nebulous. However, the issue I am pointing out here is the extreme lack of transparency and the involuntary manner in how the information was provided before signing. The general answers mentioned above were disclosed only when prompted by our questions, and even then the responses remained consistently evasive and limited. The quote above was already included in this original post. Read the latest response to see how they confirmed their own fradulence. Never was offered a large yet was given one and upcharged.

Edit: While I appreciate the reply from the business owner, none of these points were communicated…read moreto me or my partner. In spite of multiple reviews warning of the exact same issue regarding predatory pricing, the fact that this continues to be an issue while policy is only clarified in the replies of Yelp business reviews means that there is no serious consideration to review feedback or address our concerns in any meaningful way. If the customer has to make multiple inquiries as to what the pricing structure is without any upfront information such as what the business owner provided, then that policy only exists in fine print as insurance for the business' benefit. This is especially true because in this case, you cannot find what the rate for a room is on their website, and this policy was never communicated at any point of our interaction. I could appreciate the fact that pricing was agreed upon before we signed and went to our room, but that's only because that singular piece of information was never conveyed beforehand and which would have given us the opportunity to make a different decision. Because of this, I actually now recommend people stay away from this establishment and take their money elsewhere. My partner and I had a very unpleasant experience from this place because we were up charged for a room for 8-10 people at the rate of $99/hr, in spite of there being lower rates for smaller groups at ~$70 or even lower (which are available on their website). However, this being our first time, we weren't made aware that there were different pricing tiers and were led to believe that there were only two rates available by room size alone from small to medium. We were told upfront that there would be an hour-long wait for a small room, so we wanted to take the next available room that came up, which was a "medium-sized room." I know we aren't usuals there and therefore a business-decision was probably made to give us the most expensive rate to extract the most value possible from an unsuspecting couple, I found the practice to leave a bad taste. Beware of being given false time estimates and rates by the man who works there. It was disappointing to be taken advantage of in this way, so we advise looking into their rates first before going into this place. I get that we shouldn't have expected to pay the rate for 1-2 people because we chose a bigger room, but it also doesn't justify getting led into paying more simply because we didn't know any better.