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Woodbridge, VA

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iCellPhones Solutions

3.5 (4 reviews)
Open • 10:00 am - 7:00 pm
Updated over 3 months ago

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uBreakiFix by Asurion - Pre-Repair Photo of Pixel 6 Pro having battery bulging issue and screen separation

uBreakiFix by Asurion

(65 reviews)

Brought my phone here, on a Monday afternoon, after seeing that my screen on my Google Pixel 6 Pro…read morewas separating, while inside my case. I called first to ask if they were open and available - They were. I had never heard of this store before. Upon arrival I was quickly seen and discussed the issues with the employee there. The employee stated that they did not have the Pixel 6 Pro batteries in stock at that location but that I could travel ~40 minutes to one of their other locations and get the service done there or I could wait and have one of their regional staff managers bring a battery another day, or have them order a battery. Since they offered the service, and it's built into their price, I opted to have them transfer the battery from the secondary location, figuring it would be faster than ordering one... I left with my phone and waited a few days. The receipt stated that I'd be notified by 06/11. So on the morning of 06/12 I contacted the store to inquire if the parts had come in. The employee stated that the parts were in-store and that they had called an left a voicemail (and gave me the time of the VM call) on my phone, but I never received it. No worries! I'm sure they did leave me one. I'm just happy to finally be able to get it fixed. Not stressing over a day! Upon arrival they stated that they were going to put my phone into a repair mode and that they wouldn't be able to access any of my data while it was in that mode, and to enter and exit that mode they'd need my PIN (which they DO NOT write down or keep in any way). Very happy to see that their customers' personal data, in their phone is secure, and that curious eyes wouldn't be looking through it (not that I think they would!) Nice to see they care to educate and re-assure their customer base. They also use GENUINE and not aftermarket parts for Google and Samsung, unlike other shops. The only gripe I had was the price -- but then again, who doesn't whine over an expensive bill?! ...$150+ for a battery replacement seems a bit much. But, I do understand that they need to pay for 2 staff members every day, insurance, rent for the space, and parts... But, at least maybe give first-time customers a 10-30% discount to keep them coming back, maybe..? Another shop told me they'd do the battery replacement for $80. But again.. who doesn't want best price? It's crazy to me that it's failing so soon, when I've always kept it in a case, only dropped it twice, and always take care with it. I ordered the phone in April 2022, from Google, for just over $1,050! I am happy with the service I got, and hopefully this will be the only time I'll have to make such a heavy investment into a phone that's not even 4 years old to me yet... Great job on the work, uBreakiFix. Hopefully I'm good for another 3-4 years, at least!

Quoted a ridiculous rate for a minor fix. Just a loose button, wanted to replace entire frame.read more

1 Stop Connect - This is the aftermarket amp that I told them not to use

1 Stop Connect

(20 reviews)

1-Stop Connect review I recently purchased an S20 Samsung…read morephone, to replace my iPhone 6s - yes, it's been a while since I got a new phone. I went to 1-Stop Connect to help me with the purchase and the set-up. I had been to them before and was pleased with their services, so I went back. Nick and his staff are very welcoming, professional, and knowledgeable. This replacement was a bit of a challenge - apparently, companies aren't too happy when you switch over to the competitor. Nick found me an unlocked Samsung at a competitive price, which I'm also hoping to use overseas. He set up the phone and helped me transfer all my information. Most of it went very smoothly - WhatsApp was a challenge, but he spent the time needed to make it happen. Nick also followed up with me the following day to make sure everything was working properly and he answered a couple of questions I still had. A week later, all the kinks are gone and I'm very happy with my new phone. Thanks, Nick. 1-Stop Connect has become my go-to resource for electronic devices, and I'm happy to recommend them.

Once again I found myself at this facility while heading to New York... Decided to pick up a laptop…read morefor my uncle this time as he has been repeatedly saying he was going to get one but he wanted to be simple. I asked Nick to give me a nicely refurbished laptop with very little apps on it as to not overwhelm my 71-year-old uncle. He states he just wants to be able to send and receive emails and to do the occasional search. I told him that's all anyone does these days, lol anyway Nick was able to find me one almost immediately and threw in the charger and a case.

iCellPhones Solutions - mobilephones - Updated October 2026

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