Staffs are friendly, quick service, drinks are just average. I asked for no ice, my drink was only 90% full. We've a great time there playing almost every game they' have. It's quite empty on a Thursday evening. read more

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Ice Valley Cafe- ice cold customer service. I didn't even get to try anything. We wanted to try the taiyaki and all we got from the lady was "our machines aren't working" and proceeds to working on another order. Ummmm, ok?! No thank you, we will bring our business elsewhere. Ice Valley, yall need to re-train your staff on customer service because this wasn't it. I will be avoiding this spot unfortunately. read more

Both me and my wife got super sick after trying this place, hours after eating here our stomach started to hurt and we started throwing up. I questioned the cleanliness of the place as soon as we approached the counter to place our order It looked like things haven't been wiped down or properly cleaned in some time. I should have listened to my first instinct and left. read more

The owner was super nice and friendly! I brought my kids here and they had so much fun with the claw games, foosball table, and air hockey! The drinks were great too! The atmosphere was calm and we had the whole place to ourselves for a bit! Definitely a hidden gem. read more

Ice Valley Cafe - Front - Bubble Tea Near Me - Houston, Texas

Been coming here for a few months now. Never been disappointed! I mostly get the tiger milk tea but I have tried the other drinks, they were good too! read more

Ice Valley Cafe - Tiger milk tea - Bubble Tea Near Me - Houston, Texas

We bought Boba supplies for our Girl Scout activity celebrating Asian heritage. Everything was amazing!! All of the needed supplies were nicely packed for us and the girls absolutely loved making their own Boba drinks. Everything tasted great and we will definitely be back!! read more

I recently visited this boba shop and I have to say, I was really impressed! The drinks were absolutely delicious, with a wide variety of flavors to choose from. Each sip was refreshing and perfectly balanced, making it hard to pick a favorite. The customer service was outstanding as well. The staff was friendly and attentive, always ready to help with recommendations and ensuring that my order was just right. One staff member especially made me feel welcomed.He (james) greeted me and had amazing hospitality. It really made the experience enjoyable. The shop was fun,clean and had a cozy feeling about it, I enjoyed the games and felt very welcomed. Overall, I highly recommend this boba shop for anyone looking for great drinks, clean workspace and excellent service! read more

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Gave this place a second try today. Same problem. I ordered a passionfruit and dragonflies (2 flavors tea) since my first time here my drink tasted so watered down. Again my drink is very watery. Cashier unfriendly...wouldn't even say hello in return. I said hello twice cuz I figured she may not have heard me. Just a blank unwelcoming stare in return. Never again! read more

Ice Valley Cafe - My watered down drink - Bubble Tea Near Me - Houston, Texas

This place was trash. The place was so messy. there were toys everywhere. The girl working the front with black hair was super rude when I simply asked what flavor the bubble waffle was. I had basic questions and got so much attitude for no reason. On top of that, it took forever for my drinks, and when I finally got them... they weren't even good. Definitely not worth the wait or the energy. Go here if you want your day ruined. read more

Great atmosphere, clean facility, and fantastic service! Highly recommend checking this place out. read more

Ice Valley Cafe - Mango slush tea (left) coffee milk tea boba (right) - Bubble Tea Near Me - Houston, Texas

Love the drinks here! There are new owners and they've completely turned this place around. I got the taro and my dad got their milk tea--Both tasted delicious with fresh chewy boba. Lots of drink options and I'll be back to try them. read more

Ice Valley Cafe - Bubble Tea Near Me - Houston, Texas

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Alan was super amazing and helpful. it's my daughter's birthday and our first time there! he answered her questions so sweetly and made a great suggestion and she LOVED her drink! I loved that he listened to her and helped her. he also helped us pick our drinks too. we tried the food as well (edamame and popcorn chicken) and it was SO GOOD! seasoned very well and we're all excited to go back again- and more! thank you Alan! Also wanted to add: the store itself is so clean and fun! We played games- looked at all the cool stuff they sell. It really is a FIVE STAR place! read more

Ice Valley Cafe - Bubble Tea Near Me - Houston, Texas

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Really friendly and welcoming place to get boba. The drinks are made very well no complaints. read more

Ice Valley Cafe - Vietnamese Coffee Smoothie - Bubble Tea Near Me - Houston, Texas

hi i love this place such amazing customer service very clean space the Vietnamese iced coffee was soo good also along with the strawberry lemonade with boba the little asian boy was honestly so kind and welcoming !! read more

Ice Valley Cafe - boba - Bubble Tea Near Me - Houston, Texas

The cashier was very unprofessional and rude she messed up my order and was unwilling to fix it. I had to wait a long time for my drinks and the bathroom was very dirty. if i could give this zero stars i would. read more

I walk in an see adorable plushies for sale to greet the customers and homey atmosphere for anyone to sit down to either study or hang out with friends over a good game that is also provided by the cafe, there's a nice variety of table games. In the front of the cafe there is a chalkboard filled with messege and doodles- it makes the atmosphere much more welcoming. The variety of drinks is wonderful to see, I couldn't decide which to try first- I was recommended by the amazing staff their new drink, the Cherry Blossom(sea salt foam, strawberry). The cherry blossom is ultimately my favorite drink now- 10/10 I got to take home an adorable merch item- the supportive knit potato read more

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Service is horrible. The cashier is not friendly. She won't acknowledge you or say hi after the customer has said hello to her. She looks like she just rolled outta bed and is unhappy to be there. The only reason why I've been there twice is because it's close to work and my kids like their drinks. read more

Nice, spacious boba tea cafe. Good for studying or playing board games over a cup of tea. The gentleman at the counter was very helpful with helping me decide on which flavor I wanted to try. read more

Food wasn't good and out of a lot things. No restrooms for customers! Drinks weren't good, spring rolls were cold from the inside, no ice cream when that's the main reason we went and no caramel. Complete waste of money and would never recommend it to anyone! Don't waste your money! Total disappointment. I would give it zero starts if I could. read more

I'm not a fan of boba, but my daughter said it was great. The fried Oreos were delicious! But what stood out was the service. The guy working was super nice, answered all of our questions (it was our first time trying boba tea), and when he found out it was my daughters birthday he gave her a little boba plushie. Super nice! read more

We ordered 4 drinks, they were all delicious and we will definitely come back to try the snacks.

I wanted to try a new boba place but the slushies were too watered down more ice than the fruit. I ordered the calamari and it was not the best, too over fried. Need to improve on the cleanliness read more

They didn't have a red bean boba tea. Not sure you are top grade of a boba place if you don't do things other than the basics. What I had was good, but there are so many of these shops they have not done much to differentiate themselves. It's worth going, just meh for me. read more

It was a very long wait for my food. I ordered 3 boba's. 1 popcorn chicken and 1 edamame. The popcorn chicken was so little for $5.50 and doesn't taste like the traditional Taiwanese popcorn chicken. The lady at the front was sweet and she said there could be a measurement issue so she added more to my edamame. They have many mini games in there and my daughter enjoyed playing the video games. read more

Hidden gem located randomly off highway 6 before West Road. Great place to bring your kids as they also have free games for them to play with. Plenty of outdoor seating for you and your pooch. Here's what I recommend: - various snow ices [i prefer mango] - mangonada - horchata - chicken wings - mozzarella cheese sticks - lobster balls - corn nuggets I'm not big on boba teas but a lot of my friends say theirs is pretty good. They also have the five stars free membership program. First time users will receive 20% off. read more

Really cute boba tea place, friendly staff. Will be going back whenever we get a craving:)

New ownership is great! The food and drinks are awesome. I couldn't decided what I wanted and the owner made a recommendation... I ended going back the very next morning for the same drink, and now it's my go-to! After having a conversation with the new owner, it's clear that he cares and he wants this business to do well. Seems like he's a hard working considering that he only has one other employee at the moment. He's putting in long hours to make sure things are done correctly, efficiently, and with care. I recommend this place not only for the product, but the kind people trying their best to serve at the highest of standards. read more

Saying that I love ice valley cafe is a understatement. By far my favorite boba place in Houston. I live in Kentucky and every time I come visit I get something, sometimes even twice a day because I love the welcoming environment and drinks plus their fantastic tapioca. By far my favorite drink has been Carmel Mocha smooth but I've tried mango milk tea, Hong Kong milk tea, mango smoothie, honeydew milk tea even Carmel Mocha milk tea: honestly every single one I would buy again. By far has the best tapioca. Always fresh. The owner Lawrence is only a plus being so nice and so helpful about the flavors! Always fresh boba what ever time you go. Guaranteed. read more

Ice Valley Cafe - Carmel Mocha Smoothie - Bubble Tea Near Me - Houston, Texas

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Very friendly staff and the inside was clean. We ordered a lot of drinks (I think 7) and they were very quick! Not that I care about speed, but shows they know what they are doing. Tasted great as well. :) read more

When I walked in, I was not acknowledged or greeted. The server was busy making someone else's order so I spent some time deciding on what to order. I got the mangonada (without the stick and fruit vinegar) and sweet potato fries to go. The sweet potato fries weren't the same as the ones I have had before, they were soft and not crispy so I was underwhelmed. The mangonada was very delicious. Giving it a 3 for a lacking warm and friendly customer service and the lackluster sweet potato fries. read more

Positive updates with the new management! Ice Valley is my new go to boba spot in the Cooperfield area. The store is clean and spacious with many board games to keep everyone entertained. I get their strawberry lemonade and chicken nuggets! Both never fail to disappoint. Service was great! read more

We came here before they closed last night. Ordered and received drinks almost immediately. I got a mango peach smoothie wth boba. So good! Unique, fresh flavor. She said it's a favorite. My husband got avocado with boba and honey instead of sugar. He loved it. His usual drink. We also got a few fried sesame balls with red bean center. Delicious, unique, perfect amount of sweetness and a great snack. This place is clean, cute, nice individual bathrooms, in a quiet business center, nice staff, games to play and kitchen table-like seating available. Fun! read more

Ice Valley Cafe - The atmosphere - Bubble Tea Near Me - Houston, Texas

food and drinks were bomb but they got some preppy wannabes who talk a lot of shit behind the counter like damn couldn't even enjoy my meal because I could hear these try hards yappin away about customers. I mean if you guys reallllly wanted that good review you should work on being a little more private about your gossip instead of putting board games out on every table lol read more

Came in today for the watermelon boba. The tapioca balls today was over cooked so it was not chewy. Since they pre cook it she said she had no choice but to put it in. The drink was almost $5bucks and worse that I had. Not worth it especially since for a tapioca place you would think they know how to make it. read more

Ice Valley Cafe - Bubble Tea Near Me - Houston, Texas

I went there to get 2 Vietnamese coffees, one for myself and the other for my wife. When we got home and my wife was about to pour her last bit out since it watered down, there was a roach at the bottom of the drink.....how does a roach get inside an already sealed Vietnamese coffee?????!!!! read more

This place has food on the menu, but never serves food. I called to specifically ask if they had food like chicken nuggets or anything to eat while drinking boba and they said yes they do. I go about an hour later and apparently one of the employees' shift just ended and since there's only one employee left they cannot serve food. They should of told me that they wouldn't serve food in the next hour when that's what i was specifically asking for. I would not have left a review if i did not specifically call to ask about the food. If you are planning to go here, just assume they don't have any food before you make the trip over. read more

Traveled a hour and wanted tea well we walked in and there wasn't anyone ordering in front of us. After I checked out a couple more people ordered. There was 10 cups after my 2 and it took over 15 minutes from since I checked in on this app to get my tea and smoothie. The place smells and the furniture is really old and outdated some chairs move the couch are too low to the ground. Won't be back here, this wasn't even the tea place I wanted to go to but since mine was 15 minutes away my husband chose here. Also they do not have a drive thru we tried that as well. read more

A great place for both boba and shaved ice! Fast and friendly service! I love going there after school, such a refreshing treat after a long day. I hope I can return more often for such a fantastic drink. read more

I been back here a couple of times because I love the shaved ice here. I have my orders right and they give great customer service. Especially the owner. I just wish they could read the rewards points to you so I can know what I get for free. read more

Finally don't have to go all the way down to bellaire for some tapioca. Good environment: games, music, lots of table space/seating, AC, but still quiet enough to get some studying/work done if you catch them at the right time when they're not a lot of people. Good drinks: honestly, I'm not picky with my milk teas. As long as they're not too expensive and tastes good, I'll be happy. I've had their green milk tea, black milk tea, and their snow ice. The green milk tea had so much caffeine that I drank it around 7pm and couldn't go to sleep until like 4am! (I guess it'll be good for those people who need to study). Black milk tea tastes like the other black milk teas at other places and that's not a bad thing. The snow ice however, was a little too sweet with too much condensed milk. And not too many fresh toppings like the places in bellaire. Good food: I had the jalapeno chicken to-go recommended by the workers. Good portions of everything; the chicken, rice, veggies, egg rolls, etc. Definitely would like to try the other foods when given the chance. read more

Ice Valley Cafe - Jalapeño chicken to-go! - Bubble Tea Near Me - Houston, Texas