I recently moved out of Bella Vida Estates, and needed a move-out clean. After contacting several…read moreplaces, I decided Simply Maid Clean would be the ideal company for the job.
And you know, I was right.
Service was simple to discuss, schedule, and execute. We spoke back and forth via Yelp's message feature, at first, and discussed the price. My apartment was 720 sq ft, had one bedroom and was completely vacant at the time of clean. I never met the cleaner because I was at work, however, my apartment was left clean and secure.
Everything turned out beautifully. There were a few small spots left ignored, but the carpet was deodorized and cleaned, my sinks were sparkling, my tub and shower were clean, and my stove looked almost immaculate. The inside of my fridge was clean too.
They sent me pictures of my cleaning, and I was pleased. I nearly shed a tear because it looked so damn good.
======== WHY NOT 5 STARS? =========
Move-out cleans, as an industry standard, don't seem to include ovens, cabinets, or freezers.
Nearly every place I received a quote from wanted an extra $20 - $50 for the oven, as well as additional prices for other extras.
I paid extra for the stove to be cleaned out - it was an a la carte, but apparently I did not look at the detailed cleaning list to see whether shelves in the cabinets or freezers were included. They weren't so it was at the time of payment processing (Square) that I discovered what wasn't cleaned.
Due to this, I was a little less enthused. However, I will admit that the cleaning lady/admin reached out to me to explain this information was on the website, and that some of their standards of what was included was based on industry norm. I don't have time to double check, so I accepted it as - is, and turned my apartment in.
Let me BE SURE to tell you THEY OFFERED TO COME BACK and clean or remedy anything I wasn't satisfied with. They are willing to communicate with you and make sure you get what you've wanted.
I didn't call them back because my complex was pleased with the job they did, and informed me that I had a zero balance for apartment damages or issues that needed to be fixed/cleaned.
... So heh, maybe they were right and the little things I worried about actually were insignificant?
I would likely work with them again. They're fast, simple, easy to work with, and quick to communicate with, with fair prices.
(Because one company wanted $199 and NO.)
