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    IBrow Solutions

    4.3 (30 reviews)
    Closed 9:30 am - 6:00 pm

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    Services - IBrow Solutions

    Blemish camouflage

    Permanent makeup application

    Permanent makeup consultation

    1 More Service

    Permanent makeup touch-ups

    IBrow Solutions Photos

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    Recommended Reviews - IBrow Solutions

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    Reviews With Photos

    Carla C.

    I found Sara on instagram when looking for someone who specializes in microblading for someone who had an existing solid tattoo. I had overpayed years ago for a horrible solid tattoo by a well known "permanent makeup expert" who has given me uneven, solid brows instead of the "hair stroke method" she advertised. I had researched a lot of people and Sara was the only one who told me It would be possible to do corrective work on my current brows via microblading and shading. It took me Years to find who I wanted to have so my microblading, especially after what happened with my previous brow experience, but Sara's work on her IG showed consistently amazing work- even on people with previous tattoo work. I am so grateful to have found her and love my brow transformation!

    Me standing in front of 4000 W Burbank and running all the suites and calling Sara Jennifer with no response.

    Terrible experience! I found Sara Jennifer on yelp and decided to text the number listed, we discussed availability and pricing she answered right away and quoted me $475, I meet her 6360 Van Nuys Blvd suite 100, on August 2nd. she showed up a bit late and started the Microblading session, she told me that it would be done in two session and I would need to come in for the 2nd part in 4-6weeks. I asked her if that meant I could pay half of the cost during first session and the other half the second session and she said I had to pay the full amount during the first session which I did via Venmo without hesitation . After she finished she talked quickly through some healing info brochure and we agreed that my follow up for the finalization of the Microblading would be on September 13 at 11am, she noted it put it in her phone calendar and I did the same. She took photos during process and when we were done she said she would text them to me. I followed up her to request the photos which she never sent but I didn't think anything of it. On September 12, a day before my appointment I texted her to ask if we were set for my appointment the next day at 11am, she didn't respond for hours, so I messaged her on Instagram, she finally replied to my Instagram message and said "that I never booked myself in her schedule book and that she couldn't see me the next day bc she had to go to court". She sent me a link to a Sqaureapp and said I could book myself in for another day. While I was peeved that I had taken the day off from work for this long awaited appointment I said I understood and booked myself for Monday September 16 at 5pm, she said that was fine and I received a confirmation from that app that she had confirmed for Monday at 5pm. I asked her to confirm the location and she said she was no longer in Van Nuys and had moved to 4000 W Burbank Blvd... so I left work (Westwood) 2 hours early on Monday to make sure to be there on time for my appointment and while I'm driving I got a cancellation notice from the Squareapp saying she had canceled my appointment, I couldn't text so I called her. She picked up and I told her that I was on my way and took from work and would be there in 40minutes, she said she was with a client and couldn't talk but to keep my original appointment time and hung up. So I used to Sqaureapp to rebook the appointment again! I got to 4000 W Burbank Blvd and got another text from saying she had to canceled bc she had to pick her kids and that I could reboot for another time. I kept calling her and she didn't pick up, finally I rant all the bells and no answer, I went inside the office and she was no where to be found. So as you can imagine I couldn't believe how many chances I had given her and how she was a complete flake! I texted her a long message telling her that she had wanted my time and money and that it was unacceptable and told said I'd be writing a Yelp review. Low and behold I get a text message from her with another BS story and how she wants make it to me and offer me free lashes etc... I was not going to be fooled again and waste more time and energy on someone who canceled twice and lacks professionalism! She didn't like my last text and responded by calling me the b word etc... suffice to say go somewhere else with someone who is reliable and professional.u

    Elisa T.

    I found Sara on Instagram. I was looking to have my brows fixed. Previously having been to Sheila Bella over a year ago. They were such a disappointment, they had faded so much, they just didn't look good. They never did from the get go. Sara was amazing, she was so nice. She made me feel confident that they could be fixed. I'm so in love with my brows now. They are amazing. Without a doubt, Sara is amazing. Look no further for your Microblading needs!

    before

    Let me start by saying that I am writing this with a heavy heart. I had extremely high hopes for Sara Jennifers work, considering her Instagram and Yelp reviews and pictures, but sadly she disappointed me beyond belief. My brows have been a point of contention in my life for many years, so before I decided on who would be doing my brows I did a ton of research. (over a years worth). I was satisfied with her consultation as well as her previous work. Fast forward to the day of my appointment. I specifically stated that I wanted my brows on the thinner side with a rounded arch, which she assured me she could do. BOY WAS I WRONG! I understand the whole concept that "brows are not twins but sisters", too bad mine aren't even related. I expressed concerns with the right brow after a few days. It is too thick, too long, and has almost no arch. (see attached pictures) Sara told me to come back in and see what we could do. I did. It did not go well. I was understandably upset about the entire process and let her know that i wasn't happy and where my concerns lied. To which I was told that they brows I had at the time we not the brows I would have in the end. OK thats fine and all but it still doesn't solve the issue that they were severely uneven. She drew them in to show me what they would look like finished (see attached) and I told her I was not ok with that either. Nothing was resolved, a screaming match ensued and I left. Soon after she removed my pictures from her Instagram account. (why do that if you are proud of your work?) Then we had a pretty heated text exchange (attached as well) and the outcome was that I would go with her to her instructor to make sure they were what I wanted. Today, I went to ELITE PERMANENT MAKEUP on the westside. Advised to show up early, I did. She was late. Ok.. this is LA and theres traffic, no biggie. This is where it gets worse... if you can believe it. She went thru the numbing and measuring process. I told her flat out, that no one was touching my brows till I was confident that they had the ability to fix what was wrong. Ok. So she draws in what she believes needs to be done, the entire time trying to match the left(good) brow to the right(bad) brow. Not what I wanted at all. I understand my face and know what I want. I was told with pointed fingers and a hushed tone that no one else is seeing what I am and that this is her business so she knows best. I told her she better stop pointing her fingers in my face, to which she replied "or what" Then a few other brow artists came over. One I can't remember the name, takes a white pencil to my brow where SARAS work needed to be removed. (if you did such an amazing job why do certain strokes need to be removed?) At this point Im once again in tears. I told Sara flat out that she isn't touching my face. Period. I walked out for some air and to clear my head. When I went back in to the studio, I told Sara that she doesn't see the problem everyone else does so how in the world can I trust her to fix them? The Master Artist of Elite the pulled me to her chair and showed me exactly what needed to be done to fix them. Unfortunately its a lot. They are not even in height, length, width or arch. Ok so now we have a HUGE problem. Fears confirmed. So now we are at the point where I need to schedule a correction. NOT OK The Master Artist suggested I talk with Sara about applying her fee to the correction (meaning a refund from Sara to correct the work needed). At this point things are hostile, and I don't want to speak with her. A receptionist spoke with Sara and Sara came out. She told me she would only refund the touch up fee of $100. Not ok considering the bad and partially completed work. I told Sara that she should refund half ($200) because she only did half the work. I think that fair, considering everything. She told me no, and that the Master Artists only reason for telling me what corrections were needed were to make me happy and make herself money. Uhm unprofessional much? No. I told her no matter what she (Sara) was not touching my face. She said she wouldn't do it anyways. That Im the worst client she's ever had, Im a b**ch etc. OOOOOKKKK. I lost my S**T. I was told that she wouldn't give me a dime back because of this whole exchange. So now Im out her $4oo fee plus an additional $700 for the corrections. BAD BUSINESS. I understand that things don't always go as planned but customer service is important. I may be a b**ch and a c**t and the worst client she's ever had, but it doesn't change the fact that the work that was done is bad and incomplete. And to top it off, she's blocked me from IG. This is easily the most upsetting experience Ive ever had.

    Susan S.

    Sara is amazing!!! I met Sara through a mutual friend after seeing the amazing microblading job she did. She made me feel comfortable knowing that I was terrified of pain. She walked me through the process and made this experience for me a great one. I am so happy with my brows! Thank you so much!!!

    Giovanni M.

    If you are looking to get your Eyebrows Microbladed you've come to the right girl! Sara is a MIRACLE WORKER! I love my eyebrows now! I was so self conscious about it! Thank you so much!!! I've told all my friends who have been thinking about it to do it and come see you! I highly recommend.

    Andrea T.

    Ok so Sara did my permanet eyeliner and I Absolutely f#$%ing love it she the best I trust her and her work she will go out of her way to help u in so many ways just to make sure ur happy

    The best place in Burbank to get your eyebrows done. Sara in supper friendly and professional. I love the way my brows came out.

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    Sara M.

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    9 years ago

    I loved how Sara fixed my eyebrows..She is very professional and she makes you feel welcomed..her work is AMAZING,I 100% recommend her!

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    Ask the Community - IBrow Solutions

    Review Highlights - IBrow Solutions

    I took a eyelash extension course also got my brows done and my daughter did her lashes with Sara ...

    Mentioned in 22 reviews

    Read more highlights

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