I Love Nails

325

487

1512

7 years ago

I'm giving as many stars as I did because I do respect that they were open on a holiday when most other salons were closed. As a result they were busy, which I didn't mind. What I did mind is the quality of the gel done because they were busy is subpar. Several nails ended up very lumpy and bubbled, and their prices aren't crazy cheap to justify that. read more

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Kelly J.

963

780

1191

13 years ago

A guy friend told me about this place, so it wasn't like I could see the paint job on him for proof, but I trusted his judgment anyway. I'm so happy I did. It's been a while since I've had a mani-pedi that has really rocked my world. This one most definitely did! I knew I was in for a good ride when I found a parking spot (with money still on the meter!) right in front of the shop. THIS NEVER HAPPENS ON 3RD STREET. Ever! Tag teamed by two women who are clearly perfectionists, not including drying time, I was done in less that 40 mins. $30 + tip and I even got a salt scrub that was noted to be more $, but wasn't charged for it. Classical musical playing, no one chattering away (aka talking shit about you) in another language and a relaxed, quiet atmostphere. Also impressed that it was extremely clean. They use plastic inserts in the foot soaking tubs and all the instruments consistently doused with alcohol. I do indeed love I Love Nails. read more

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Angela W.

255

621

418

11 years ago

This place is decent. It's clean. The lady who did my nails did a pretty good job. She was pretty friendly too once I started talking to her. But unfortunately, I can't say I left the place feeling totally satisfied or happy. The employees are mostly typical Korean ladies. Not the most friendliest. Going to a nail shop, for me, is a little way I pamper myself. I'd like to feel pampered and relaxed. I can't say I felt that way when I was at this nail shop. Maybe I was expecting too much from a $13 mani (and extra $5 for taking my get polish off). A funny thing happened when I walked in and said I need a mani. One of the ladies must have thought that I wasn't Korean. Don't know how that happened since I look soooo Korean. She kind of pointed her face towards me and said to her coworker "that ajoomma should go next" or something of that sort. A little Korean lesson here. Ajoomma usually means older, married with kids lady. Oh, the look on her face when I spoke to her in Korean! She apologized for calling me ajoomma and I laughed it off. Honestly, I didn't really mind it all that much, but it was definitely not very professional of her to call a customer that. read more

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Sarah R.

35

36

12

13 years ago

Went to "I love nails" on a Tuesday at 7:10pm. Had mani/pedi with extra foot treatments. Left at 8pm feeling happy and pretty. Prices were average and affordable. Salon was clean and tidy. Staff was very friendly and chatted a little but were quite when they saw me relaxing with eyes shut. I'll defiantly be back when in the 90048 area read more

I Love Nails - Lighter pink for my hands and darker pink for my toes xo - Nail Salons Near Me - Los Angeles, California

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Evi A.

Elite 21

143

59

120

11 years ago

I am not impressed! I have been to this nail salon and both times my service has been TERRIBLE! It is a cute, neat salon with a decent color selection but other than that there is nothing else that makes it stand out. The ladies at the shop are polite, they don't speak much but this doesn't really bother me. What bothers me is the fact, that the both times I have gotten a full set my nails look like a second grader did them. The polish/finish does not look like a professional painted them. Three of my nails broke off just two days after getting them done. I have never had this happen before. When I went back she fixed them for free, but had an attitude about it telling me that she really was supposed to charge me but did not since I am a new customer. I reminded her that new customer or not, no fresh nails should break that easily. This is acrylic we are talking about... come on! My second visit (which was today) was also horrible. This time all I got was a fill in and I was charged $30!! That is the MOST expensive fill in that I have ever gotten. And I honestly do not see what I paid $30 for. Again my nails do not look like a professional painted them. I already want to get a polish change because they are so lack luster. I gave this place the benefit of the doubt, and tried it twice but I will not be coming back again because its rather apparent that they do not know how to do acrylic nails and they are way over priced. read more

I Love Nails - Worst fill in I have ever gotten! - Nail Salons Near Me - Los Angeles, California

I Love Nails - $30 for this! It looks like I did it myself! smh - Nail Salons Near Me - Los Angeles, California

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Toy T.

0

23

0

7 years ago

Unfortunately, this place has gone downhill. They used to be so good. My nails and feet were on the verge of looking like a 5th grader painted them. Thankfully, through communication, she was able to fix my nails before it got out of hand. However, I'm not sure if it's the nail technicians or the quality of the polish... because as of now, both are working against eachother. :( My pedicure...my pedicure...my pedicure...at one point I felt like saying "it's okay, I'll paint them myself once I get home" I gave them two stars because their owner was helpful and the prices are decent. But I'm not happy with my results. :( you live and you learn. BUT! If you go to Chris, you should be fine. She is quick and precise. Anyone else...I cannot vouch for. read more

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Angie J.

29

103

21

15 years ago

Really a great little salon on W 3rd. The staff are welcoming, friendly and caring. The $30 deluxe pedicure was a steal....lots and lots of wonderful foot and calf massage as well as the pedi itself. The atmosphere is serene with classical music in the background; the brown rice tea an extra perk. The whole place is spotlessly clean.The ladies here were so lovely and courteous. I will be sure to make this my regular nail place. read more

I Love Nails - Spotless salon - Nail Salons Near Me - Los Angeles, California

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Jill S.

0

8

0

7 years ago

Just had my nails done here and observed racism at its worst - when the owner turned away a black man who wanted a Manicure and Pedicure. No one was waiting and she told him she didn't have time without even asking him to come later or wait. Again - no one was waiting and two minutes later a woman walked in without an appt and was immediately seated. I guess the sign on the door Walk Ins Welcome does not pertain to black men! I confronted the owner when my daughter and I were leaving and she backpedaled and said "well he isn't a regular customer" and when I called her out on that she said "well he's homeless". which he clearly wasn't. We won't go back and I hope others will choose another nail salon in our neighborhood- there are plenty! read more

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Rachel M.

Elite 17

585

123

65

11 years ago

My go to place for a gel manicure. They're really conveniently located, they never have much of a wait, and most importantly, they do a good job. Not the best I've ever had but it always lasts me at least 3 weeks so I really feel like I'm getting my money's worth. And they're so nice and thoughtful! Highly recommend :) read more

I Love Nails - They have a ton of scrubs available as extras! - Nail Salons Near Me - Los Angeles, California

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Flavia A.

Elite 22

365

346

311

8 years ago

5 stars! Fabulous manicure by an attentive and detailed technician, Tomo. What a surprise! I've even doing my nails myself lately because it seems like most salons just phone it in....trying to work as fast as possible and get it over with to go to the next customer. As a result I'm accustomed to chipping within 1-2 days and cuticles and ugly dry skin hat haven't been tended to. But this time I was treated myself!! After a relaxing facial a few doors down at Natural Feeling Spa I took a chance on I Heart Nails. Tomo was perfection. My nails looked on fire! Each nail was filed to the exact same shape and she got out every nasty cuticle and piece of dry skin. I will definitely be going back and will plan my manicure around being near this neighborhood. read more

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Jade N.

4

55

29

9 years ago

Efficient salon. Sweet tempered staff. They do a FANTASTIC job!!!! AND they're a Real nail salon, not one of those BS places that won't do acrylics. They make you feel pampered in an environment where the energy (because of the staff's great temperament) is upbeat without feeling frenzied. Attention to detail and they don't nickel and dime u like other salons that keep adding a fee to things that are Supposed to be included. Love this place!!! read more

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Vi D.

0

326

30

8 years ago

1 star for parking 1 star for friendly staff 1 star for accommodating us last minute BUT Minus 1 star for poor quality of service. My gel nails looked cheap Minus 1 star for minimal selection of polish read more

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Aimee M.

10

14

2

7 years ago

I walked in today asked if they offered acrylic repairs/fills and gel manicures and Chris did such a great job! I love the shape and time she spent making sure everything was balanced and even. I'm super happy and definitely going back! read more

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sherry h.

Elite 10

308

189

31

13 years ago

This is my spot. They consistently do a legit job, the employees don't butcher my cuticles (you'd be surprised at how many places I've been to that make me BLEED), and the place is always stocked w/ great colors (OPI & Essie) as well as the essential trashy Hollywood gossip magazines. There's usually meter parking out front on 3rd as well as a small lot in back. Love 'em. read more

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Tina N.

107

2

0

15 years ago

TIME FOR SOME HONEST FEEDBACK. So my girlfriend and I wanted to have a spa day and haven't gotten pedis in a while. Im visiting from las vegas and my.nail girl Roxanne from Point De Vue salon less than a mile away was busy...so I thought i'd get a pedi from someone else this time..we are actually both nail technicians and we love to treat and give services that we would want on ourselves. So we went on this website and saw GREAT reviews! well...turns out that wasnt the case. I feel like no pedicure should ever take 15 minutes or less! For a pedicure to truly be worth it and for your pedicure to last at least a month...it should take at least 30 minutes. THIS IS COMING FROM A NAIL TECHNICIAN MYSELF. Now heres where I go into detail.... The implements used didnt look properly cleaned so that can actually cause fungus or infections or even diseases. When she clipped my toe nails so fast that she wouldnt know if it was straight or not. On top of that...she files the toe nails wet! You should never file nails wet because it causes splitting of the nails. She barely filed at all and did such a sloppy job that the free edge was not smooth. she pushed back the cuticle area only on the big toe and did nothing with the little ones. In order for your toe nails to look polished you need to push back all that dead skin off the nail plate to have longer fresh looking nails. plus...dead skin is one of the reasons why nail polish or any products chips! 30 seconds for a massage? Really?! Just very disappointed and ruined my day. She didnt even get done with the pedi and I stopped her before she polished. For being in the service industry, I feel like you should give the clients what they want and that will last! She wasnt very warming amd had no passion for her job...which is really sad. If you're there might as well make the most of it! So thats my honest feedback...im sticking to my nail girl for now on! read more

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Jacqueline U.

6

3

4

11 years ago

I do not recommend this place. The lady was very rough w my nails and cut my skin. It wouldn't stop bleeding but she went on with it anyway. She messed up three of my nails but didn't bother to fix it. I am unsatisfied and will not be returning. read more

I Love Nails - The cut can be seen. Kept bleeding. - Nail Salons Near Me - Los Angeles, California

I Love Nails - Did not bother fixing it. - Nail Salons Near Me - Los Angeles, California

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Lee L.

197

90

44

11 years ago

DO NoT GO.....Awful - terrible- crap -waste of my time- worst person ever did my treatment- I am livid- are you kidding me- shut the front door- do not go here. I am a larger girl and my friend whom I was with came with me- gorgeous and sexy. The nail woman was Looking at me and talking shit to the other ladies... That is obvious -- come on now... Just cause I don't understand your language doesn't mean I'm dumb enough to not know you are talking about me rudely. The ladies had no personality- I said hi first to 0 response. She didn't talk to me once. Mega bitch whore!! Thennnn.... I didn't get a foot massage- my friend did. I got scrub on my feet only- my friends scrubs went up the legs. I am finished - my friend is still going ( hence my time to write this!!) easily got 15 mins more than me. Oh and my friend was giving a stool to put her feet up... Apparently my disgusting feet get just the floor...! Hmmmmm. All up my treatment took 12 minutes. Important info: ***£*£££ No spa - they bring water tubs with no jets. No massage chair, no TV playing Bridget Jones diary(!!), no TV, just elevator music ( are ya fuckin with me??), no atmosphere what so ever. You know what else there will be none of.... A tip! WTF- this place ruined my day. read more

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Amanda S.

0

12

1

14 years ago

This place is great! Kris (spelling?) stayed late and gave me suuch a great pedicure!! She was soo sweet and friendly to talk with too. Pretty cheap: pedi- $20 and i believe manis are $12. They have a great selection of essie (my fav!!) and opi as well. Im sure they do gel but im not that into that. Clean, cheap, friendly & good! Will definitely be going back! Looved Kris! read more

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Sarah C.

29

69

10

17 years ago

I came across this hole-in-the-wall nail salon as I was frantically looking for a nail salon nearby my work... BOY! was it a FABULOUS find! So clean, cute, affordable and conveniently located near little shops on 3rd. The service is impeccable and reliable! Ive been doing my nails for a loooonng loonnnnnngg time... and have been to several nail salons and this one is by far the best. you MUST try the HONEY SCRUB.... TO DIE FOR! awesome, fabulous, great, wonderful..... makes your feet and legs super soft! There is honestly nothing negative about this place, except the parking can be a little tough.. BUT street parking is free after 6 ladies!!!!! read more

I Love Nails - Glitter gradation! - Nail Salons Near Me - Los Angeles, California

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Gina Y.

170

21

7

13 years ago

I wanted a laid-back but professional experience - which is exactly what what I got. Mani-pedi for $30, less than an hour, soothing, thorough and pleasant. Plenty of color selections (I chose an OPI pale pink), soak and lotion, hot towel wrap for hands and feet, a quick massage. They cut and filed my nails a little too short for my preference but I haven't had that many mani-pedis in my life - maybe looks better that way! Would definitely recommend! read more

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Izzy E.

20

92

3

15 years ago

i love nails and i love this place! it's on busy third street and you'd expect it to be overpriced, but it's really really reasonable at 30 bucks for a mani/pedi, and you can add more $$ if you want more stuff. The place is simple and clean, and there are tons of colors to choose from! They also offer Shilac which i've never tried. The staff is professional and friendly, and they actually know what they're doing. Sometimes for 30 bucks (or even more than that) the technicians are completely clueless. they also have this stamping system where each time you go, you get a stamp, and I think a free manicure when you collect 10 stamps? Something like that... they're fast too. I got a mani-pedi in less than an hour. If you're in the area and are looking for a salon, this place is really legit:) read more

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Gabriella B.

0

9

1

7 years ago

Did not give me the time of day. Once another customer walked in they rushed to finish me to help her and left me with a half done nail job. Clipped part of my nail off and looked at me to see if I saw. read more

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Lauren O.

0

9

1

10 years ago

This is my go-to-spot for my manicures and pedicures! Aside from the fact that it's super convenient for me to get to, Chris who is the owner, always manages to help me get an appointment. Everyone who works there is super sweet and really cares about what the customer wants. I've seen some really rude people come in and demand things, and they handle every customer with the utmost grace and courtesy. I would highly recommend this to anyone who needs a nail salon!!! read more

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jennifer a.

47

122

40

15 years ago

I live nearby so I walked in, but I think parking could be a bear - but if you're at the grove or farmers market, it's not a far walk. They no longer have massage chairs with those germ-tastic whirpool foot baths. Instead they have super cozy leather chairs and they use a footbath with a sanitary form-fitted plastic insert and pebbles (for spa-ness...? lol) . No garbage bags here...I HATE freakin garbage bags, wtf?! Who the hell ever thought that sticking my feet in a freakin garbage bag-lined bucket is glamorous?! very clean and sanitary. my mani / pedi was PAINLESS - I can't tell you how many times I get someone who whips a file across my nails so hard it tears cuticles... both ladies were very gentle and I felt like they really took their time and cared for my nails. they use Poshe base coats, Opi or Essie polish and Seche Vite fast drying top coat. (the BEST in my opinion.) $30 for a mani/pedi with exfoliating scrub and a glass of water. $30 for gel nail polish. (which i didn't get this time). love this place! read more

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Cassandra M.

0

6

2

10 years ago

Ask for Annie!! She is incredible, she actually changed the nature of my nails from being brittle and weak to long and healthy after a couple times seeing her. She has a special technique for gel polish removal that is way less damaging to your nails. She always takes her time and does an amazing job. This is a cozy neighborhood spot. I've been coming here for a couple years now and the service is always really great, they know what they're doing. Perfect balance of a pampered experience and a no bull*%$ experience. read more

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Dana P.

157

24

0

7 years ago

Terrible. Just terrible, slow low quality nail work. It took them over an hour and a half to do a regular mani pedi-- it shouldn't take that long. On top of that my polish started peeling after only a couple days and the color also faded significantly leaving my nails looking gross. Really bad job. read more

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Jennifer M.

543

61

8

12 years ago

This place is great ! They paint perfect and your polish stays on longer ! Very clean cute place nice music ! Prices fair ! read more

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Alex B.

0

11

5

7 years ago

Not terrible but definitely not the best. You can see through the pink on my nails (not enough coats) and I just spent the last 20 minutes re-filing and picking gel out from underneath my nails. Disappointing for the price. read more

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Ronnie H.

33

157

12

10 years ago

I Love ' I Nails ". It's on 3rd Street , perfect location if you need to either at Beverly Center or The Grove. The nail technicians here at I Nails are truly & Truthfully the best. Next week I'll be also doing my brow tinting. Truthfully, though, I get my nails done here every week if I'm in town . It's a miracle that they all ( all the nail technicians ) are not only nice , and they actually smoke when they do their jobs - But - they listen to their customers and they actually do what their customers ask them to do !!!!come here for DELUXE manicure & Pedicure when you're on this side of town ! And the price is right!! read more

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Jessica G.

0

5

2

9 years ago

I came here on whim when I had time to kill before going next door for a facial. So I got a basic mani pedi for 30 and the quality of work was really outstanding. I don't expect non gel to last for more than 2 days. But in fact I've cleaned the entire house and washed many loads of dishes(mostly with gloves on sometimes not) and just traveled across the world - 4 days of activity and no chip! Definitely going back. read more

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Jennifer P.

161

201

91

15 years ago

Great space, prices were super reasonable, staff was really professional. Street parking in LA always sucks. There's a sign that says there is parking in back but I found a meter so I didn't bother looking to check out that situation. Me and my girlfriend came as walk-ins and we were sat right down and helped immediately. Including us the place was full! I was surprised at how busy they were at 3pm. Would totally come back if I were in the area (I live on the other side of the hill). read more

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Katherine Y.

Elite 18

339

367

1817

17 years ago

I decided to go in because of their $25 deal of mani, pedi. I absolutely LOVED it! I love the nail polish choices, the nail shape was perfect and my cuticles were so clean afterwards. I would recommend this place to everyone read more

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Amy U.

5

44

6

15 years ago

I'm not high maintenance on nail salons, and I Love Nails delivers perfectly on my needs: Near my house (check - can walk) Decent prices (check - $30 mani/pedi) Color selection (check - big with enough interesting colors) Long lasting (super check - no chips on my pedicure three weeks later) It's also comfortable and they are kind. A little small if you care about that, but my wait wasn't long. read more

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Nikki M.

6

22

0

15 years ago

Past Yelpers did a great job on reviewing I *heart* Nails. I was impressed from the moment I walked in. Gone are the generic "Spa" chairs and in there place are 5 or 6 low sitting arm chairs. The honey scrub was divine and both my nail techs were courteous, helpful and great. The tip on parking was spot on though. I've definitely found my LA nail spot and am happy about it. read more

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Adria S.

350

51

32

8 years ago

This salon is so clean and peaceful, a great place to come if you want to relax for an hour. I just had a regular mani/pedi and they did a beautiful job! Amazing attention to detail and everyone was so sweet and welcoming. Definitely will be back again! read more

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A B.

14

103

27

8 years ago

There are many salons to choose from in the area. My mom uses hard gel her nails and no salon would take her for a fill in (we're visiting). So this place was very accommodating and most importantly they made mama happy. If you're in the area it's a nice low key spot with very sweet women working here. read more

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Suzanne S.

66

3

0

8 years ago

I had a great mani pedi 3 weeks ago and my gel only just chipped today! Really wonderful job- thanks ladies!

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More info about I Love Nails

8036 1/2 W 3rd St
Los Angeles, CA 90048
Beverly Grove
Directions
(323) 651-4700
Call Now

Hours

What time does I Love Nails open?

I Love Nails opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does I Love Nails close?

I Love Nails closes at 8:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.I Love Nails closes at 7:00 PM on Sunday.

Mon-Sat 10:00 AM - 8:00 PMSun 10:00 AM - 7:00 PM

Payment methods

Does I Love Nails take credit cards?

Yes, I Love Nails takes credit cards.

Services

Is I Love Nails by appointment only?

No, I Love Nails is not by appointment only.

Outdoor Amenities

Does I Love Nails have bike parking?

Yes, I Love Nails has bike parking.

Does I Love Nails have parking?

Yes, I Love Nails has parking options. Private Lot Parking, Street Parking

Other Amenities

Does I Love Nails have free WiFi?

Yes, I Love Nails has free WiFi.

From the Business

Specialties

clean and relax

Review Highlights - I Love Nails

“I walked in today asked if they offered acrylic repairs/fills and gel manicures and Chris did such a great job!”

Mentioned in 7 reviews

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Love this spot. They do a fantastic job. It does get booked out though so highly recommended…read morebooking ahead.

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thrilled that i moved down the street and this is my new spot!…read more booked a gel pedi the morning of with Lucy and it was perfect. the salon is clean, very chill, spaced out and just relaxing. they have decent amount of colors on top of the usual opi/essie. lucy was meticulous and thorough and gave me exactly what i wanted!! she really took the time to make sure everything was cleaned up -- my cuticles look so healthy!

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They did a decent job, I just got a gel removal this time; however before they did cut me too short…read moreon one of my nails during a polish... so I would say overall they are an adequate pinch-hitter as far as mani-pedi...

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1.4 mi

I had such a genuinely heartwarming experience at Q Salon Nail…read more From the moment I walked in, I felt welcomed--not just as a customer, but as someone they truly cared about. The team is incredibly kind, attentive, and detail-oriented. They took their time to make sure everything was perfect, and you can really feel the pride they have in their work. What stood out most wasn't just the beautiful nails (which turned out absolutely flawless ), but the atmosphere--calm, clean, and full of positive energy. It's the kind of place where you can relax, recharge, and leave feeling a little brighter than when you walked in. If you're looking for more than just a nail appointment--something that feels personal and uplifting--Q Salon Nail is truly a gem. I'll definitely be coming back

I was disappointed with the quality of my manicure and pedicure both. The polish was uneven, the…read morecuticle area was not clean, and the overall finish looked rushed rather than professional. When I raised my concern to the supervisor, she was dismissive and did not allow me to fully explain. Instead, I was told the issue was due to my nails. When I look at my nails I feel a 5 years old has done my manicure and pedicure not a professional place. I've been coming here for years, which made this experience especially disappointing.

Dip powder with gel and clear chrome.

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Wendy Nails

3.8(137 reviews)

1.0 mi•Beverly Grove

Love this place! Quick and easy spot to get your nails done. Never too busy, but easier w an appt…read more Everyone is so nice and friendly always. Fair prices and great mani pedis.

They only accept cash even though there's a sign that says they take card but it's a dollar up…read morecharge. I've been twice and the first time my nails were so raw and hurt so bad for days after. I went back again and it's 7 dollars to get nails removed AND they buffed my nails so hard I was bleeding under the finger nail. They are tough on your nails and up charge on everything. And my nail broke the next day. Don't go.

4 weeks and they are still holding up !

Nail polish selection (back wall)

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Robertson Nail

3.8(334 reviews)

1.2 mi

•$

Tammy is the best! Affordable mani/pedi! Cash only. There's also parking in the back but very…read morelimited.

Great price, service is always good, everyone is really friendly and always leave with feet feeling…read moreon cloud 9

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Secretive Nail & Beauty Bar

4.7(107 reviews)

1.2 mi

Women-owned & operated

Available by appointment

Kate is the prime example of creating a loyal customer! I originally met Kate at the Santa Monica…read morelocation and will only have her do my nails due to her amazing skills and customer service! Kate is extremely professional and talented. I never knew my nails could retain length and remain healthy this long! I always leave very happy with my nails and have a great experience with Kate! The Beverly Hills location is beautiful and the receptionist is very kind and helpful to all the customers.

I love this place! The most beautiful manicures I've ever had. The nail technicians are very…read moredetail-oriented and truly care about their work. I gladly recommend it. They have three levels of nail technicians, which is great because you can choose what works best for you. For me, the top technicians are the perfect option. I always choose hard gel, and for the first time in many years my nails are long and strong. They don't break anymore, and they look absolutely perfect.

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Perfect Nails By Leyla

4.5(167 reviews)

0.6 mi•Beverly Grove

I like master Milena: Good service, excellent quality, friendly stuff, great timing I recommend…read morefor everyone this place

AVOID THIS PLACE! Everything was terrible, from check in all the way til check out…read more First, the front desk girl seemed a bit disorganized and overwhelmed...mind you, the salon was so calm and quiet so I don't know what could've had her so anxious. While I'm waiting to get called, she realizes she messed up someone else's appointment who already got sat, they got her water running and everything, and they tell her she has to get up. A whole mess. This one obviously didn't affect me directly but it affected the overall experience. Then, I finally get called (I was waiting ~10 mins over my appointment time). The technician starts my nails when she gets the first phone call. I could see she's struggling balancing the nails and what seemed to be an important call cause she was also overwhelmed (idk what it is about this place but everyone is clearly overwhelmed). She hangs up, continues my nails and then she gets ANOTHER call. This time she just randomly stands up and runs to take it in the back room. Listen, things happen, but I knew this wasn't an emergency...she had just told me it's a package delivery. She left me waiting for, I kid you not, ~5 minutes (probably longer but let's just say 5), no explanation, no nothing. When she comes back, I say that if it's an emergency then I can wait for another technician so she can handle whatever she needs. She apologies and goes back to my nails, thankfully she didn't get up again but the finished product was HORRENDOUS on top of everything! My nails are so scratched and dry! I was really hoping to have a good experience as I'm looking for a new nail salon in the area but this was just unacceptable.