Everyone at this location is amazing: Chrissy, Janna,…read moreKaitlin Horne. All are extremely knowledgeable and do a fantastic job. The environment is lovely. The ladies at the front desk are patient, caring, and very helpful. All-around wonderful experience.

I was a happy customer here until they texted me a $10/ unit Botox deal with a dead link to click…read moreon. They WILL NOT honor the advertised price.

I have been with Massage Envy for the past 2 years and have had multiple massage therapists at…read moredifferent locations. What I have notice is the lack of therapists who does deep tissue massages and it's hard to find a convenient time when they're actually available also. It took me a looong while to find the perfect therapist and I specifically want to write a review on Sam at this location. I randomly booked my appt with him because I've had almost every other therapist there and figured I'd give it a shot. This is not to knock on the other therapists but I had to explore my options and see who was the perfect fit. Sam was very attentive to my specific needs. He always checked to make sure pressure was ok and I appreciated that. He seemed to be the only one who actually cared about my body and advised that I book a 90 minute massage next time so he could help. If anyone is looking for the best one, go book with Sam! You will not be disappointed! Sadly, I had to cancel my membership because of location but I would pay the full price to have Sam work on my body again. Front office staff is always pleasant and lobby is always clean so I applaud them for making sure everything is up to par. I love the essential oils diffusing right when you walk in and the sign that tells you what they're diffusing for the day. Their membership policy is really hard to get out of if you need to cancel so make sure you read all of the fine prints before agreeing. You cannot cancel your membership until after 12 months so make sure you're committed to going as often as planned. Overall, I'd give 5 stars for Sam and staff at this location and 1 star to ME policy.

One name....RAPHIEL! Don't walk, run to his next available appointment! You won't be disappointed…read moreand you can thank me later!!! His technique is so natural and boasts common sense, yet no other massage therapist has used it in the 14 yrs I've had a membership. I HIGHLY recommend him!

Amazing service done with my technician, Irina. She knew exactly what exactly what my skin needed…read moreand was able to personalize what my skin needed. Very personable and knowledgeable about her services.The room was very clean and smelled amazing. Also booked an appointment for full body laser and I cannot wait.

I've gone to Azura Spa for 4 different sessions every week. Irina is an absolute brilliant…read moretechnician and has made my skin look smoother and healthier. She is very personable and extremely knowledgeable. Not only that she really goes the extra mile to make sure you are comfortable. I personally came in for the Laser Skin Tightening because of some lines on my face I wanted to soften. I'm going to continue to go every month because I'm seeing more improvements going to Irina then anything else I've ever done. I highly recommend the Azura Spa to others!!!

My partner and I went to a company retreat at the Chateau Elan and had a couples massage that was…read moreout of this world! My partner, who routinely has massages said that Tracy gave the best massage she's ever had!! Just the right amount of pressure and an impressive flow. After our treatment, we enjoyed the ambiance of lounging in the day beds on the back lawn overlooking the pond and fountain. So incredibly serene...we WILL be back.

I visited Château Élan Spa with a group of friends, and unfortunately my experience this time was…read morevery disappointing. When I booked my appointment, I specifically requested a deep tissue massage and was told it would be available. However, once I arrived and met with my therapist, I was informed that deep tissue was "no longer offered" due to policy. When I asked why, she said she didn't know and added that the policy wasn't to protect the therapist. I explained that this was the service I booked and expected to receive, but she continued repeating that it was simply against policy. While I don't expect every therapist to be overly warm or chatty, her attitude came across as short, dismissive, and rude. The room felt tense, and I was never able to relax. At the end, she didn't walk me back to the pick-up point, she just pointed and walked away. The entire interaction was uncomfortable. I shared all of this with the onsite manager, Stoney, who offered a 10% discount, stating that was the maximum he could provide. I also asked that the automatic gratuity be removed so I could tip on my own terms, but he said that wasn't possible, even though the service was well over $200. He assured me that the therapist would be spoken to and mentioned that they've received complaints about her before. He told me I should expect a follow-up email or call. Nearly a week later, I still hadn't heard anything, so I called back. Stoney said they still hadn't met with her yet but that they would soon, and again told me to expect follow-up. It has now been almost a month, and I have not heard from anyone. On a positive note, the bar attendant, Ariel (in the winery), was an absolute breath of fresh air, kind, attentive, and welcoming. She is the only reason I would even give 2 stars rating this visit. This is not my first time visiting Château Élan Spa, and I've always had great experiences in the past, which makes this all the more disappointing. I truly hope they address these issues, because the level of service I received on this visit did not reflect the standard I've come to expect from this spa.

I've been a loyal client of Matthews & Co Salon for over a decade, and that alone says everything…read more This isn't just a place to get your hair done--it's a full experience every single time. From the moment you walk in, you're welcomed, valued, and genuinely appreciated as a client. The team goes beyond hair. They've created a true full-service salon atmosphere where attention to detail, consistency, and customer care are clearly a priority. It's the kind of place where you can relax, feel taken care of, and trust that you're in expert hands. Every visit leaves me walking out feeling like a new woman--with incredible hair and a confidence boost to match. If you're looking for a salon that delivers exceptional results and makes you feel special while doing it, Matthews & Co is it. Highly recommend.

BEST SALON AROUND!! A MUST GO TO SALON ( for the whole family)…read more - Amazing staff ( so friendly and knowledgeable) - Amazing products - Salon is beautiful and CLEAN - GEORGIA knocks it out of the park with my hair

This was the first place I ever tried having a Brazilian done. My first visit went well and I was…read moresatisfied. I started having them done monthly and unfortunately the thoroughness of it was not great. I was usually left with a patch somewhere or some strays that were missed. Now, I'll say I didn't give them the chance to correct it either. I didn't feel like having to come back in. My opinion is it should be done right the first time. I found another waxing salon that is more thorough for the same price.

This is my first experience with body waxing and I can't believe I waited so long to try it! I…read morestruggled with ingrown hairs under my arms and in my bikini area from shaving so I decide to try waxing. Karen is my esthetician and she is fantastic! I have been to Wax and Relax in Flowery Branch 5 times and she has me in and out super fast with excellent results. I was surprised how easy it is with minimal discomfort. Karen does a great job distracting you and making you feel at ease.

Not sure I've ever had such a bad pedicure. In town for a few days to celebrate my birthday with my…read moredaughter who lives near this business and while her toes turned out amazing, mine look like this. The hot stone portion was just plain torture. For some reason she thought my shin bones needed a hard hot rock massaged on them rather than my foot or the back of my calf. I gave it 2 stars because my daughter had a nice experience and everyone besides the woman who worked on me, was very nice and the salon looked clean.

I have been using this salon ~every 3 weeks for pedicures for sure, as well as occasional…read moremanicures. I have had 2-3 sets of SNS powder gel nails, but don't really like the taking off process, so I bring my own OPI polish. This is the only negative I have experienced at this salon. They only have a few non-gel OPI colors, none of which I like for my fingers. I use their Cajun Shrimp regular polish on my toes. My work around is to bring my own color. The place is busy, but still manages to be calming. After you have been seated in a massaging chair with the requisite plastic liner, they bring you snacks and water drinks on a silver tray. Additionally, all of the implements are in their sterilized bags and are opened in front of you. They also don't reuse nail files or the yellow/pink/purple scrubby things for your feet. If you are a germ-o-phobe like me, you have found a salon you can relax in.

I found Barrie through Groupon and she was simply amazing. She had some really GREAT energy so I…read morefelt comfortable right away! I received the service for dermaplaning and it was quite the experience. My skin feels so much smoother & softer now. All the peach fuzz and hair is gone, and it even seemed to improve the texture and/or appearance of my skin. My makeup glided on perfectly this morning! Thinking about making this a replacement to my biweekly wax/threading. I'm definitely going back! In addition to that, her suite inside Phenix Salon is so cute and swanky...I just loved the decor! It's a very comfortable and welcoming setup, which also put me at ease. Overall great experience and GREAT CUSTOMER SERVICE.

Barrie is amazing! My daughter recommended her and I made an appointment. She was prompt in her…read moreresponse to me and she was attentive when I explained about my skin type and she was knowledgeable and suggested the treatment she thought my skin needed. I had dermaplaning and a Vitamin C mask. She was thorough and competent. Her prices are reasonable and it was a great value. She recommended skin care products for me at home and spent time explaining to me how to use them. I've already made my next appointment!