1. I Got Rugs

    0

    Irvine, CA

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    Services - I Got Rugs

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

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    2 years ago

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    At Home

    At Home

    (35 reviews)

    I said it on their on other location review several months ago that these guys are going to go out…read moreof business very soon as here we are.... You walk inside and it just feels cold, and unwelcome. Whose dumb idea was to paint the entire store blue? A five-year-old doing a Google search for psychology behind Blue color will see first thing: "Excessive or inappropriate use of blue, especially in certain combinations, can create a perception of coldness, distance, or even emotional unavailability". This is exactly what it feels like here. A huge blue warehouse that is cold, unavailable and stinks so bad that All I wanna do is leave as soon as possible. Don't need to be a corporate shark to see a recipe for failure. As you walk around, there's just nothing really that stands out that I would buy. Prices are high and the choices aren't that great either. Anyway, sorry these guys are closing, but no, not sorry.

    So I have been shopping at the location in the LBC and decided to finally check if one was in my…read morearea. When I saw this location, I knew I had to take a drive to Tustin. Upon arrival, I was in awe because this location is a superstore. This store is huge and is 10 times bigger than the one in the LBC. Aisles are pretty small so be careful when pushing around a cart. If you never shopped here, this place is amazing. It is like a designers paradise on a budget. You can find really good deals on patio furniture, garden decor, and any thing you need for your home. Whether it be for the living room, kitchen, bedroom, or bathroom, you will find it here. They tend to have lots of sales so if you are looking for something at a reasonable price, I suggest you visit this store. Make sure to check out the seasonal items because you can find everything your little heart desires. They were barely bringing out Halloween items, so I will for sure be back. Make sure to also download the app or sign up for the rewards program to receive money back and coupons for your visit.

    Sterling Carpet & Flooring - 15000 sq ft showroom

    Sterling Carpet & Flooring

    (345 reviews)

    We cannot say enough good things about Sterling. We shopped around a lot before committing -- and…read moreSterling stood out from the first conversation. Working with Jan was the best part: accommodating, responsive, and genuinely trustworthy. The whole sales experience felt honest, with none of the pressure you get elsewhere. They did over 2,000 square feet of our home and the floors look incredible. When we noticed a couple of small spots in the kitchen, they came out immediately to fix it -- no hassle, no excuses. That's the kind of service that earns a customer for life. If you're shopping flooring companies, save yourself the runaround. Ask for Jan. We trusted Sterling completely and they delivered.

    We have used Sterling Carpet & Flooring for two different homes now, first for carpet in our…read moreprevious home and more recently for laminate wood plank flooring in our current garage. Both times, the communication was clear, the service was quick, and the process felt easy from start to finish. Very fair deal with many options. What really stands out, though, is Robin. After our wood plank flooring was completed, we had some issues with a leak, and this is where she truly went above and beyond. A lot of companies would have simply said, "That's not our issue," and moved on, but Robin did the opposite. She worked hand in hand with us, helped troubleshoot, delegated to the right people on her team, and made us feel like she was genuinely trying to solve the problem with us. Her responses were incredibly quick, even on her days off, and that level of care is rare. Sterling already earned our business with their quality work and efficiency, but Robin is the reason we will be customers for life. I can't be more grateful for the way she handled everything.

    Refined Carpets - This is a small glimpse at our very large hard surface flooring section. We have hardwood, laminate, luxury vinyl, wateproof options & more

    Refined Carpets

    (201 reviews)

    $$

    Sean has been a huge help! Refined Carpets has since moved to a more spacious location, and the new…read moreshowroom is much brighter and more open than the space they were in when we first purchased our carpet a few years ago. Said carpet has held up incredibly well through daily wear and tear, even with a young puppy and all the mishaps that come with that. Now that our pup is finally about 99.9% potty trained, we decided it was time to have the carpet cleaned. They're very upfront about pricing, including add-ons and discounts, which I really appreciate. Honest, informative, and easy to work with. I'll definitely continue to support their business and recommend them to others for any and all carpet and flooring needs!

    We used Refined Carpets to replace our 2nd floor, flooring. We decided to go from carpet to a hard…read morewood floor and we could not have been happier with the results. Refined Carpets were punctual, always showed up, and always cleaned up, leaving the job site as clean as they got it. Since we had to move out of our 2nd floor and lived in our garage for a bit, they were very understanding and moved efficiently and gave us access when they could. We also used Refined for our baseboards, and they did an incredible job. Since the flooring was finished, we have additionally purchased rugs from them (up to three now) and were equally impressed with their continued customer service. These people are it ~ no need to go to anyone else!

    I Got Rugs - rugs - Updated October 2026

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