Another masterful RESIZING by Rug Masters! We ordered this…read morebeautiful rug for our old house but by the time it came in we bought a new house that had a smaller living area footprint. I was very sad that we would need to find a replacement because I was doubtful we could have it resized. Another reviewer here mentioned they did just that so we decided to give it a try. We had 3 feet cut off one side to make it 9 feet. Thanks Rug Masters! You did a great job!

I took my Persian rug to SoCal Rug Masters after not having it professionally cleaned for about two…read moreand a half years. It had gotten really dingy, and the vibrant colors were basically gone, even with regular vacuuming and home rug-cleaning attempts. They gave me a great deal and told me it would take about 10 days -- when I picked it up, I was honestly shocked. It looks like a brand new rug. The colors are vibrant again and the whole thing feels refreshed and revived. I'm so happy with the results and definitely recommend them if you want your rug done right.

I said it on their on other location review several months ago that these guys are going to go out…read moreof business very soon as here we are.... You walk inside and it just feels cold, and unwelcome. Whose dumb idea was to paint the entire store blue? A five-year-old doing a Google search for psychology behind Blue color will see first thing: "Excessive or inappropriate use of blue, especially in certain combinations, can create a perception of coldness, distance, or even emotional unavailability". This is exactly what it feels like here. A huge blue warehouse that is cold, unavailable and stinks so bad that All I wanna do is leave as soon as possible. Don't need to be a corporate shark to see a recipe for failure. As you walk around, there's just nothing really that stands out that I would buy. Prices are high and the choices aren't that great either. Anyway, sorry these guys are closing, but no, not sorry.

It's closed now. Glad to have scored some great finds while it was there. Other locations will have…read moreto do

Really nice selection of jewelry at good prices. Customer service is great, Julie was so attentive…read moreand helpful in finding me the specific aroma I liked. She checked the store, storage, even other stores that could have it. Thank you, Julie!

So many interesting and unique products from all over the world that you will most likely not see…read moreanywhere else here on the mainland. There's even a couple of discount racks with all different kinds of items. And this weekend they're offering a free strawberry jam with any purchase for rewards members! Last week they gave a $5 off coupon. I love all the rewards benefits here!

Irvine Carpet and Flooring is the best. They installed high quality carpet for the best price I…read morecould find. I love clean new carpet and shopping is always stressful because with all the gimmicks you always feel like you're overpaying. I am happy to have found Irvine carpet so I can get my carpet replaced when it needs to get done and not put it off because I'm stressed out about getting gouged. Special thanks to Jimena for going above and beyond to make everything perfect.

Replaced all the carpet in my Irvine townhome and Irvine Carpet and Flooring made the whole process…read moreeasy. Came into the showroom not totally sure what I wanted and their team was patient, knowledgeable, and not pushy at all. They brought out samples so I could see them in my actual space before committing, which I really appreciated. Installation was fast -- in and out in one day for three rooms and a staircase. The carpet looks and feels great, and they did an excellent job on the stair landing where there's an odd angle. Solid experience from start to finish.

Mary Beth was so great to work with! She went above and beyond helping me with my timeline and I…read morewould absolutely recommend her! She's super knowledgeable, always communicated immediately, and really made me feel taken care of. Top notch service!

We have used Sterling Carpet & Flooring for two different homes now, first for carpet in our…read moreprevious home and more recently for laminate wood plank flooring in our current garage. Both times, the communication was clear, the service was quick, and the process felt easy from start to finish. Very fair deal with many options. What really stands out, though, is Robin. After our wood plank flooring was completed, we had some issues with a leak, and this is where she truly went above and beyond. A lot of companies would have simply said, "That's not our issue," and moved on, but Robin did the opposite. She worked hand in hand with us, helped troubleshoot, delegated to the right people on her team, and made us feel like she was genuinely trying to solve the problem with us. Her responses were incredibly quick, even on her days off, and that level of care is rare. Sterling already earned our business with their quality work and efficiency, but Robin is the reason we will be customers for life. I can't be more grateful for the way she handled everything.

Always excellent service support and products. I have done business w Hemphill's for over 15yrs…read more Always exceeds expectations! Thank you Brett and team Hemphill's

Andrea was Super Nice and Professional. Their Install Team…read moreof Dirk and his Crew were Amazing! They did a Great Job of installing a Large Carpet Install Project in our Home. Really Tricky and Difficult Pattern Carpet to install and match the Pattern and the Stairwell Install was really difficult and they did an Outstanding Job! Can't say enough good things about our experience with this Company and their Team of Installers. Kirk and Tami Newport Beach

I bought a bed frame from the Ontario Mathis, and went to Irvine to look at dressers/nightstands to…read moredo a mix/match of things, and Stan was so helpful. He even moved around some night stands to do side-by-side comparisons to the floor model of my bed frame to see how the colors contrasted. I didn't buy anything this visit, but it was such a nice experience and he didn't pressure me to make a decision or buy something right then and there. Overall positive experience!

Mathis Home advertised haul-away, but the delivery team refused to take my old bedroom set after I…read morehad already moved it into the garage for easy removal. The reason given was "skeletal remains of a bug," despite no live insects or any real issue. This felt like a convenient excuse to avoid doing the job. I was left stuck with furniture I now have to dispose of myself -- completely defeating the purpose of the service. If haul-away depends on arbitrary judgment calls, customers should be warned upfront. Very disappointing experience. Update: I understand the policy explanation provided, but in this case there were no live insects or evidence of an actual issue. Refusing service based on what was described as "skeletal remains" felt like an overly rigid and unreasonable application of that policy. Policies are important, but so is practical judgment, and this experience lacked that balance. For context, finding something like a spider remnant in an older box spring is not unusual and does not indicate an infestation. Treating it as such and refusing service was not a reasonable interpretation of the situation. This policy, or at least how it is applied, needs to be reviewed.

So Cal Rug Masters is who you call when you care about your rug and want it to last. I read up on…read moretheir process and it is so much more comprehensive than the next best that I could find. Definitely worth the price. They came immediately and picked up our large 8 x 11 wool rug, and delivered it to the home we just moved into. They also provided a felt mat recommendation as I requested. It looks brand new and feels so fantastic! Highly recommend this company. They have the expertise.

SoCal Rug Masters came & picked up my rug. They repaired the dog damage & gave it a good…read morecleaning. It looks like new! The repair job was absolutely fantastic!

Sean has been a huge help! Refined Carpets has since moved to a more spacious location, and the new…read moreshowroom is much brighter and more open than the space they were in when we first purchased our carpet a few years ago. Said carpet has held up incredibly well through daily wear and tear, even with a young puppy and all the mishaps that come with that. Now that our pup is finally about 99.9% potty trained, we decided it was time to have the carpet cleaned. They're very upfront about pricing, including add-ons and discounts, which I really appreciate. Honest, informative, and easy to work with. I'll definitely continue to support their business and recommend them to others for any and all carpet and flooring needs!

We used Refined Carpets to replace our 2nd floor, flooring. We decided to go from carpet to a hard…read morewood floor and we could not have been happier with the results. Refined Carpets were punctual, always showed up, and always cleaned up, leaving the job site as clean as they got it. Since we had to move out of our 2nd floor and lived in our garage for a bit, they were very understanding and moved efficiently and gave us access when they could. We also used Refined for our baseboards, and they did an incredible job. Since the flooring was finished, we have additionally purchased rugs from them (up to three now) and were equally impressed with their continued customer service. These people are it ~ no need to go to anyone else!

Just had engineered wood floors installed and they did a wonderful job. I am so happy! Duc stopped…read moreby during installation to make sure everything was going well. I've had carpet installed by them as well and it was a great experience. Highly recommend Tustin Carpet and Flooring.

We did two flooring jobs with Tustin Flooring. I had driven by Tustin Flooring for many years so…read morewhen I needed help on a new floor this July, I just stopped in. Anthony and Duke are so helpful and upfront. The flooring crew they have is fantastic and take really good care of your home and belongings in the midst of the work, which is often dusty and messy. We unexpectedly needed another new floor in October (different property) and did not hesitate to go back to Tustin Flooring. I even asked for the same crews Everything turned out great. I wish I needed new floors more often - Tustin Flooring is easy to work with and deliver great results. Thank you, Anthony and Duke.