It's a miracle this hotel is a four-star hotel. Molds all over the bathroom curtain and soap dispensers, the safety chain on the door was ripped apart and they didn't bother to repair before renting to new guests. We stayed in a suite but if the condition in suites is so poor, I cannot imagine what it's like in those rooms below. Do not stay at this dump. Staff are nice but the hotel is trash. read more

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Service in general was good, and they helped out twice when an injured bird was on the balcony. The decor is beautiful and the room seemed spacious. But, here is the problem: mold. The bathroom has a weird window that looks out into the bed and the only privacy is a cloth curtain that has been growing mold. Gross. Also, the dispenser that holds the shampoo and body wash is held together by some bolts and tape, that is also growing mold. For a four star hotel, it's just a bit too moldy. They could leave the toiletries in a basket that's wipeable on the large corner shelf of the bathtub. Also, many hotels in France don't seem to have hair conditioner, so keep that in mind. The hair dryer was a bit weak too. Otherwise, the balcony was great and the windows were gorgeous overlooking the sea. read more

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And the mold keeps growing! This place just keeps getting worse! Actually are good from the restaurant. Feeling bad for the chef because the food is amazing. Talents are wasted here. read more

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Stayed 5 nights and thought it was great. This upscale hotel is located right across the ocean. Walkable to most everything. The staff was very helpful and did a great job throughout. The room was well appointed and nicely decorated. The breakfast which was included with the stay was excellent. read more

Hôtel West-End - Hotels Near Me - Nice, 06

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Small rooms, but clean with amazing views of the Mediterranean. Walking distance to old town and the tram. Highly recommended walking the Promenade and grabbing a seat to enjoy the waves and view. read more

My wife and I had a beautiful stay here for 1 week. As soon as we arrived, everyone was welcoming and helpful. They brought up a complimentary bottle of champagne on ice when they found out it was our anniversary as well as a cake later the next night. Most staff spoke English very well which helped with directions, recommendations etc. Those that were not fluent knew enough to get by, or get you help. They would even call to confirm or make dinner reservations for me, and they would give me change and break large notes - (bills) when needed. Breakfast was included with my stay through Expedia Gold. Lovely set up of coffee, juices, crepes, fruit, eggs, the chocolate croissants were delicious. Location can't be beat- you walk across the street to the promenade and beaches. Old town is a close walk, the train station you can even walk about 10-15 minutes. Getting an Uber I never waited for more than 4 minutes- the pick-up drop off spot is right in front very convenient. Also the touristy big bus has a stop right across the street. The AC in the room worked great I was never hot or stuffy- actually too cold sometimes which was great. The value was excellent as well. We did have a smaller room, but you can upgrade for a fee to a bigger room, or one with a direct view of the beach or balcony. We were up by 8 and back in bed by midnight, so we really only used it to sleep and shower, which was fine. Only one minor detail is the hotel has only 1 iron in the basement floor to be shared by everyone, so I suggest if you need it to go early or late, or you may wait a while for people to finish. We brought a travel steamer, but I forgot about the voltage difference so I couldn't use it out there. We just got home yesterday and already miss the hotel and staff, and Nice in general. No complaints at all! Hope to return one day again. Thank you- Merci- Hotel West End. read more

Hôtel West-End - Hotels Near Me - Nice, 06

Reservation said "ROOM TYPE: Room 1 - CLASSIC CITY VIEW" . . . What a disappointment. . . more like SH#@& VIEW!!! Perfect view of the AC unit. When we asked to transfer to another room, we were told " your room is the last available for your price level" . . . WHAT!!! Where's the city view here?!?! read more

Hôtel West-End - Beautiful view of the AC unit from our bedroom and bathroom! - Hotels Near Me - Nice, 06

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We stayed in June for 3 nights. As soon as we arrived we were welcomed and assisted by Silvio who actually jumped into our rental car with us to show us where the Parking lot was and how to access it. We were so apprciative since it was a bit of a task. He was also helpful recommending places to visit. Rennaud was also helpful recommending a place to eat. Alice was really helpful and even made a dinner reservation for us one night. Breakfast was amazing, what a selection and to sit outside with a beach view. I only wish that the AC would be cooler. read more

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my husband and i stayed at this hotel and for the price we paid we did expect better service the hotel staff was not very helpful and it is not quite a 4-star service, other than that it was kinda nice read more

Fantastic hotel! Our room was spacious and had a great view of the water. The included breakfast was also delicious and had a big variety. I highly recommend! read more

Je recommande l'hôtel West End ! Un accueil très chaleur , une magnifique chambre , avec une vue splendide sur la promenade des anglais , la mer à perte de vue ! Je garde un super souvenir de mon séjour à Nice. Je remercie ma sœur de m'avoir fait découvrir cet endort hors du temps , ce fût un de mes meilleurs anniversaires. read more

I stayed at this hotel on Tuesday, May 7 2024. I was bitten by bedbugs all on my upper thigh. I contacted them and got absolutely no response. I am not interested in getting any money back, just an assurance that they would take action. Don't stay here! It is also rather shabby and run down. read more

We stayed here for the last 2 nights of a 2 week trip in May. In room 208, around 1am, we woke up in a sweat noticing the AC wasn't working. Called Salif at the front desk, he came to the room and noted the issue and offered to bring a fan. He recommended we open the window for cool air. At $450/night, in a supposedly 4 star hotel, that recommendation was insulting. He told me they didn't have any available rooms to move us to and we had no choice but to spend a sleepless night in the heat. In the morning, I met with the Asst. Director, Fagis, who changed our room to 210. He did his best to acknowledge the poor quality of the room, however he wouldn't acknowledge that the hotel has poor A/C throughout, smells like mold and is rundown. The only positive of the Hotel is the location. You are better off booking another hotel on the strip, as the cost/value of this one is poor. The kicker is when I called Expedia (booking agent) to get the first night comped, the hotel refused to acknowledge the issue, even though they brought us wine and treats to apologize for the first night. Stay away and book Le Meridien or the Hyatt. read more

I'll give in to that niggling feeling that I'm obligated to write a review after posting some lovely photos from the promenade. Driving down to Nice from Lyon, the mentality of "go big or go home" was floating around in my head. Nice was one of the more beautiful cities I was visiting and I didn't want to stay somewhere in a back corner street staring at a wall for 80 euro less a night. Come on, I'm in the French Rivera! Naturally, I couldn't resist this gorgeous hotel right next to the historic Hotel Negresco. Especially since it wasn't nearly as costly as it's marble clad brother with the quirky looking doormen. So, at some point that "big"-- was scaled down to "larger than average". Friendly, multilingual front desk staff? Check. Beautiful balcony rooms? Check. Updated and squeaky clean? Yup. Comfortable beds, similar to Westin's signature "heavenly beds". It's not big, not super modern but it gets the job done if you want to enjoy your afternoons on your balcony with a glass of wine overlooking the Promenade des Anglais. Fair warning, my room had no shower stall or curtain. You had to either sit in the giant tub or get the entire marble bathroom wet. Eep! My 5 days in Nice would have turned into a 3 days in 'un hôpital'. After staying in 2 Air Bnb places prior, I was thinking rooftop access and/or a spa/gym would have been nice as well... but again, it's a small(er) hotel. Location is excellent and a convent walk to two grocery stores if you have a hankering for a picnic on the beach or you're just downright tired of the crappy touristy restaurants nearby. Free, but slooooooow wifi. read more

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Beautiful view indeed of the water front Great restaurants on site Service is 1st class read more

Great place to stay in Nice. Its right in front of the water. Make sure to request ocean view. (Tripadvisor) Good deal for the cost. Also get breakfast its worth it. read more

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Location is great, building looks old and elegant from the outside but dirty and old inside. We paid $320 per night but for that price we got two twin beds next to each othersuper uncomfortable), our view supposed to be city view but it was building wall view, terrible service, very very small bathroom, no iron provided, terrible hair dryer, bfast buffet was additional fee and not really right on the beach. You have to cross street and walk down to the beach (5 min) and if you want beach access it is 21 euro per person additional with hotel discount so it's ridiculous for the price. Won't stay there again. Next to the hotel there was other hotels much better read more

Emailed in advance for balcony and asked again upon check in. Who does not want to sit out on a balcony in Nice right? We chose this place for the ocean view, pet friendly and the great location. We booked and paid in advance. We arrived and were thrust up to the fifth floor with a small barely able to stand in balcony, see photos. If you get the fifth floor the AC can be running on high and set to 10c but it won't make a difference. Feels humid and warm. This top floor is probably a converted attic. See pictures. The fourth floor is bright different doors etc. The fifth looks like the hotels step child. You can easily tell climbing the stairs to the fifth floor. The stairs creak one thru four and stop creaking at five. Breakfast is ok. Staff is polite. read more

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If I could give the hotel a zero, I would. Location is great, but service and rooms are extremely subpar. Also -- whilst my reservation was 100% paid in advance, this hotel recharged my credit card the full amount ($5,000) and their front desk (Christopher) argued that they were justified to do so. He told me I could argue for a refund "later". SERIOUSLY??? This is an old hotel with very very poor service, and lacking ethics. Trust me - find another hotel. read more

Nice and helpful staff. We had booked a privilege room with view over the town but we were upgraded to a superiour room with view over promenade anglais and the sea. The bathroom was beautiful but you can tell this is an old hotel which needs renovation. But we can't really complain, the room was spacious and clean. We were not disturbed by any sound from neighbours. There is air condition. We ordered breakfast to be served in our room and that was good. Cost 22€ each, and it was generous. It included coffee or tea, juice, bread and butter, yoghurt and cereals, fruit salad, 3-4 small jars of marmalade, croissants, pain du chocolat, sponge cake. If you want cheese, ham, egg or bacon, you'll have to pay extra though. read more

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Although this hotel has "charms" for being vintage and a piece of history, that is no excuse for the unkept and poorly (maybe not even) renovated interior. I was a guest at this hotel for about a week and a half and just by the 2nd night I wanted to switch hotels. Due to the hotel's establishment in 1842, the smells this hotel produces are ghastly. You get the amazing stench of dust with hints of old people and dirty carpet. The small elevators are perfect for cramming yourself into with 3 other sweaty tourists. Along with the repulsive aroma I endured during my stay, I also noticed leaking air conditioner pipes in the lobby. Dirty water dripping from the ceiling is not the ideal first impression. Not to mention the mold growing on the ceiling and walls of the shower, and in the mini fridge. I figured this wouldn't be a difficult job for the cleaners to complete but by the looks of it, the mold has been there for awhile. Lastly, (take this as a warning) there were flys and nats everywhere in my room. I kept barely any food in there yet they still managed to swarm my bathroom. Considering this hotel is almost 200 years old, I believe that is a sign it needs to retire as a hotel and become a tourist attraction instead. I do not recommend this uncomfortable and dirty hotel. read more

We stayed at this hotel during the period of August 2017 for 5 nights. On the last day of my stay I found out all my personal belongings were stolen from the room safe. The hotel manager Mr. Capone said he was the only one who had the key to the safe, but couldn't explain who could have stolen my belongings. We filed a report with police too. But there was no use. During the same period my friend was staying in another room. There was a break-in in his room safe too, and again all his cash was stolen. This hotel has no security and anybody who travels there should watch for their belongings. read more

Sea view with balcony. Right off the promenade des anglais access to beaches, restaurants and great running / biking path up and down the coast. Excellent breakfast with salmon, cured meats, fresh fruit, vegetables, granola, expresso, hard boiled eggs, cheeses. Rooms are fine, spacious, clean. read more

From the beginning, we were disappointed. As soon as we settled into our room, we noticed 10+ mosquitos all over the walls and ceiling of the room. We spent 15 minutes trying to get rid of them... Still woke up the next day with bug bites. Location was good. The hotel room was not what we expected, for the cost we expected much nicer. The worst was when we arrived back at the hotel after having drinks out late (2am on the weekend after a soccer match) and had been completely locked out of the hotel. We had no warning that the hotel doors would be closed or locked past a specific time, they simply just locked the doors with no warning and we were unable to get back into our hotel room we paid quite a bit of money for. Would recommend any other hotel on the promenade-or just about anywhere else- over this one. read more