Häagen-Dazs

2

43

132

1 month ago

The place was not too crowded. You can literally drive alongside and order your ice cream. Quick service all three orders were of good portions. Would stop by again especially during this time for another cool dessert. read more

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Häagen-Dazs Shop Team

Thanks for sharing those delicious photos with us, and we're thrilled…

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Kevin S.

98

1147

82

22 days ago

Melted ice cream; under filled cups and over priced ($12 for one cup is ridiculous). I would try different options

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Jennifer M.

11

483

770

10 months ago

Haagen-Dazs is always good. Not sure why it got such bad reviews. Ordered the chocolate chip milkshake w/ whip cream and it was delicious. Great on a hot day! read more

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Häagen-Dazs Shop Team

There's almost nothing better than some delicious ice cream on a nice…

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Michael R.

0

10

0

3 months ago

A very unprofessional store!!! I asked for a cup of water with my ice cream. The cashier said I had to buy a water. So I did. As I was leaving a man asked for a cup of water with his ice cream and they gave him a cup of water. Same person behind the counter. read more

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Häagen-Dazs Shop Team

We apologize for the unprofessional service, and we can understand…

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Christian J.

Elite 19

39

80

365

2 years ago

Horrible rip off!!! Do not come to the Duval location. Family of four came out to $41 dollars. Two small shakes and 2 small cup of ice cream. This is a HUGE tourist trap. And on top of them ripping you off, the person serving the ice cream had a stank face and no personality. DO NOT COME HERE!!! I live in Miami and have been to several Haagen-Dazs and the same order would be $21. They charged double at this horrible location on Duval. Save your money and go to the other ice cream shops in the area. This must be how they pay their rent by ripping off customers. read more

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Josiah P.

0

60

61

1 year ago

The place is cleans and staff is friendly and the smoothie is so yummy. I would recommend. Has lots of seating too! read more

Häagen-Dazs - Strawberry Mango Smoothie - Juice Bars & Smoothies Near Me - Key West, Florida

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Häagen-Dazs Shop Team

Thanks for taking the time to share how clean our shop is and how…

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Kelsey B.

0

3

1

10 months ago

30$ later.... I got one sundae for me and one smoothie for my boyfriend. was not treated nicely. the atmosphere that i was in was not giving. the total was $25. but little did i know they would add a $5 tip to my receipt. i did not like the service enough to tip. let alone $5. i asked to refund and restart my purchase but was treated with harsh disrespect. do not recommend due to my experience. after 15 minutes with my icecream melted, i finally got my tip back. thanks for nothing. read more

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Häagen-Dazs Shop Team

We're very sorry to hear about how you and your boyfriend experience…

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Steven S.

0

4

1

2 years ago

2:11 on 9/15 the employee was the rudest person I have meet in Key West. Last time paying $20 for two scoops of ice cream here read more

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Häagen-Dazs Shop Team

We apologize for you being treated so poorly, Steven. We'd love to…

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Kristin P.

61

7

6

2 years ago

If I could give a minus 1000, I would. It was my husbands 51st birthday and we asked if they had a birthday discount. She was extremely less than friendly but he was fine without a discount and just ordered a baby cup of ice cream just for a small cup of something sweet. It was over $8 dollars for pretty much a quarter cup of ice cream. They were terrible when I confronted them about how insane that was and they wanted to call the cops on me for being displeased. I'm not quite sure how they are still employed. I tried to calmly ask the other employee about the situation and she completely ignored me. Mind you she was on her phone the entire time. Good luck! read more

Häagen-Dazs - Terrible customer service, insanely overpriced and combative. Just don't go here!! - Juice Bars & Smoothies Near Me - Key West, Florida

Häagen-Dazs - DO NOT GO HERE!! - Juice Bars & Smoothies Near Me - Key West, Florida

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Maksim K.

0

69

0

2 years ago

Delicious and refreshing Dolce de Leche smoothies especially on a hot Key West day. The prices are steep and the service could be better.

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Smrithi S.

Elite 26 All-Star

81

910

4845

7 years ago

Great location! We were walking down Devon street and decided to stop by for ice cream. We stopped a little before their closing time and it wasn't crowded. We got Pralines cream & Rum raisin, and Dulce de leche & chocolate, both in chocolate dipped cones and enjoyed it a lot. read more

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Greg J.

81

77

7

2 years ago

Buyer beware! I usually love their Dulce de Leche sundae but this time did not please me. The guy scooping barely gave me any ice cream. It's supposed to be three scoops. It was more banana than ice cream. And on my credit card I got charged $3 more than the $8 plus that the guy told me it cost. So dishonest! read more

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Häagen-Dazs Shop Team

There's almost nothing worse than not getting what you're used to,…

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Erik R.

34

45

4 years ago

I usually enjoy a nice cup of Haagen-Dazs ice cream but it usually doesn't come with two mouthy teenagers that like to complain about customers. The only reason I am giving them 1 Star is because I like their ice cream. It's understandable that this is an entry work-force position and most of the time you will have teenagers manning the counter but these two should probably find a different place to work. It is obvious that management or the owner is not teaching these two girls the basics of customer service. I also want to mention, when something falls on the floor it should go in the sink to be cleaned and not set back on the prep area. Key West has many other ice cream choices so don't limit yourself to one place. read more

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Häagen-Dazs Shop Team

Customer service is the most important skill we require of our…

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Edna G.

739

1514

18912

7 years ago

What can I say! It's Haagen Dazs!! I love their ice cream. Was craving dessert and saw they had the winter season flavor of peppermint bark here!! I had to get it. This store was hidden in Duval street at Key West! The lonely guy who helped us was nice. Good customer service is all I ask! Putting my mark here, too!! [97/100] read more

Häagen-Dazs - 'Tis the season - Juice Bars & Smoothies Near Me - Key West, Florida

Häagen-Dazs - Peppermint bark shake - Juice Bars & Smoothies Near Me - Key West, Florida

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Häagen-Dazs Shop Team

Hi Edna, we appreciate you stopping by and we're happy to know you…

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S W.

0

9

1

2 years ago

Yummy icecream as always...needed late night snack ..they did not disppoint!! We will be back .

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Häagen-Dazs Shop Team

We're so thrilled to hear we came through for your late-night snack.…

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Fred C.

0

1

0

2 years ago

Management reached out to me and promptly fixed my concerns. The owner and manager really care about the success of the business and maintaining standards. I was very pleased with the quick action to rectify the problem. I look forward to the next order. read more

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Häagen-Dazs Shop Team

We're sorry to hear that you never receive what you ordered, Fred.…

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Lauren T.

123

11

13

4 years ago

My family and I wanted to enjoy a nice cup of ice cream after a wonderful time at dinner. We were greater with the two teenagers on their phone sitting on the ground. No one talked to us until we asked to try a flavor. With a blunt attitude and straight face, she told they were OUT of vanilla. ma'am i know you have some in the back. They also did not wear gloves and were wearing slippers. The ice cream was good. Wish it was served with a smile. read more

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Häagen-Dazs Shop Team

We're sorry to hear that you didn't receive the level of service that…

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Evan G.

128

4800

28754

6 years ago

I really liked this Häagen-Dazs Ice Cream Shop location. This really is a good spot to stop in on a warm day to cool off with a cold treat. The staff here is very patient and accommodating when you are deciding what you want and available to help you through the process. I was able to to get an extra surprise with my order too which was awesome. This was a memorable experience. read more

Häagen-Dazs - Häagen-Dazs® Ice Cream Shop - Juice Bars & Smoothies Near Me - Key West, Florida

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Häagen-Dazs Shop Team

We truly appreciate your kind words and feedback. We will be happy to…

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Marianne J.

0

16

4

4 years ago

The ice cream here was very good but the price is over the top. For a small cone the cost was very close to $10. Just too much for a little amount of ice cream. read more

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Lan D.

0

44

96

8 years ago

Very friendly service and good deal if you get the regular for three people since it comes with three scoops so everyone gets a flavor. You can also request to get your scoop in a sugar cone which is complimentary! Plus it was very hot when we were visiting so the AC felt very nice. read more

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Häagen-Dazs Shop Team

We're glad you enjoyed your visit, Lan. We hope to see you again for…

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S R.

0

30

206

4 years ago

Excellent quality product! Double scoop Peppermint Bark ice cream in a peppermint chocolate dipped waffle cone. Creamy ice cream as expected from Häagen-Dazs!! Fun customer service! Keep up the fun atmosphere! read more

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Jeffeory H.

Elite 21

64

693

608

9 years ago

Having a craving while wondering down Duval and stepped in. The place is small and they at least have a clean bathroom to use. The staff were not very friendly, but they did take your order quick and prepared it as fast, but then again we were the only ones in there. I had the Key Lime Pie on a stick dipped in chocolate. I will say they did not make it, but it was not that good. I love Key Lime Pie just aint a fan of this style. Our son seemed to enjoy his ice-cream so we would go back. read more

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Kelly M.

25

10

2

12 years ago

Chocolate vanilla yogurt twist with sprinkles - yum!! Great spot to cool off on Duval Street. read more

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Lisa P.

156

5

15

7 years ago

My family and I visited Key West (via the Ferry from Fort Myers), 2 days after Christmas. The whole island was jam-packed with people (holiday week plus a cruise ship in town) so this Haagen-Dazs store was quite BUSY when we arrived! The store was clean and cool and the employees served 10 of us quickly and with ease. Despite the rush, we found the staff to be very friendly and the ice cream was fresh and delicious! After paying, we left the store and headed back to the boat, "Key West Express," only to discover (about an hour or two later) that I had left my cell phone at the ice cream shop! Unable to return to retrieve it myself, I quickly contacted the store manager who took down all of my information and gave me an email address to follow up with the owner. The owner promptly replied to my request to mail the phone to my home in OH and a few days later I had it back in my possession! I am so moved by the kindness of the store manager and the owner and thought I'd share this story so that others would know that this is not only a place to enjoy a great scoop of ice cream, but the staff and owner are people of high moral character. This is the type of business I want to visit and support!! I highly recommend that you visit this Haagen Dazs store when in Key West! Thank you, Lonnie & team read more

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Häagen-Dazs Shop Team

We're so glad you stopped by during your trip, Lisa. Good to hear…

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Beatriz M.

100

203

1220

11 years ago

Worst service ever the lady here was so rude to my elderly grandparents. Needs to learn good customer service and how to properly assist customers. I would give zero stars if I could. Since I have been on vacation this is the first encounter I have had with such a rude person. read more

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Häagen-Dazs Shop Team

We're sorry to hear of your experience, Bety. Please reach out to our…

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Amanda F.

95

2

9 years ago

Best ice cream very friendly employees, I got the Toasted Coconut Caramel after the nice boy let me sample it. As I paid he made small talk and even posed for a photo. A little pricey but very delicious and highly recommended. read more

Häagen-Dazs - Very friendly employee - Juice Bars & Smoothies Near Me - Key West, Florida

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Jolene V.

0

1

0

6 years ago

Horrible service. When we first got there he was on his phone and was ignoring us. He was very rude. He gave us so much attitude. He rolled his eyes multiple times. I ordered cookies and cream ice cream it was good but not worth the attitude. read more

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Ademar G.

Hi Jolene, I am sorry for your experience!…

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Ricky L.

1

21

3

7 years ago

The worker pretended we weren't even there when we were waiting to order with no greeting. After we spoke first we started to order and he went on and started to make the first half of the order and case back to finish taking our order. Close to no talking and very rude when he did talk. I orders an aloha mango smoothie which was good but not worth the service read more

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Häagen-Dazs Shop Team

Thank you for taking the time to contact us about your experience. We…

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Nicole B.

Elite 16

53

226

665

11 years ago

After drag queens comes dessert! This may be the only place in the world where those two are mere steps from one another. This place is open LATE on Duval so they will cater to your sweet tooth just about any time of the day. The shop was steady but not overly busy at 10pm. I got a scoop of belgian chocolate and a scoop of coffee ice cream in a waffle cone. These were pretty generous scoops. They were the perfect thing to satisfy my late night sweet tooth. There are several small two top tables inside but we ended up walking Duval after getting our ice cream. read more

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Häagen-Dazs Shop Team

We're happy to hear you had a good visit, Nicole, and thank you for…

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Kevin H.

16

3

12 years ago

Great little ice cream shop! Staff is helpful and patient.. It's usually not too busy when I go (around 6-8p), although I've been there at 11p and it is always easy to get in and out.. What can you say about Haagen-Dazs? It's always good and they have a plethora of choices.. Too many to list. Always hits the spot in Key West! There's a moderate amount of seating inside and a few chairs outside too.. read more

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Patty N.

0

1

2

7 years ago

This shop on Duval Street is beautiful and super clean!! I can't stop thinking about the amazing hot fudge sundae I had. The whip cream was fresh and I love the peanuts they use. It's Haagen Dazs .... of course the ice cream was good. read more

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Häagen-Dazs Shop Team

We're so happy to hear you enjoyed your delicious treat, Patty. We…

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Giou S.

14

74

72

11 years ago

I ve been here with my friends and took a lemon sorbet and I was surprised about how good it was. I didn't expect it because every lemon sorbet or ice cream I ate in the US wasn't good but the one on this place was amazing. I took a small cup but it was enough for one person. I wanted something to fill my stomach for a bit cuz I was just a bit hungry and it worked to stop my "wanting of something to eat". The flavor was good, the smell as well and the "cool" right. Beside he lemon sorbet of course they have a lot of choices of ice cream. My friend were happy as well with what they ate. This place has even coffee and great cookies. If you eat an ice cream here you won't regret. A bit expensive but it's worth it. The service was good and they treat me well and took my order right as I wanted it. 5 + stars. Congrats!! read more

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Häagen-Dazs Shop Team

Hello, Giou! We're happy to hear you and your friends had a good…

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Laurie O.

2

66

12

10 years ago

The Belgium chocolate ice cream was great, as that itself is receiving two stars. The store just seemed to be below standard for a Haagen Daz. The place was messy and the sidewalk needs to be pressure washed. Nearby stores keep up with their surrounding area. The location seems perfect for an ice cream shop. read more

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Häagen-Dazs Shop Team

Hi, Laurie. We're happy to hear that you enjoyed your Belgian…

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Grace T.

0

249

149

11 years ago

The drink was good but very over priced. The worst part was the service. The lady appeared very angry and was more happy being alone than having customers around. read more

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Häagen-Dazs Shop Team

Hi, Grace. We're sorry to hear of your experience. Please give us a…

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Matt D.

11

21

0

14 years ago

They can make milkshakes from a wide variety of ice cream. Delicious. It was overpriced at 6.50 but it hit the spot.

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Graham S.

0

4

0

12 years ago

Staff was very unfriendly. My wife wanted fresh coffee. The girl carried pot in back and brought back out and said she had gotten fresh coffee. It wasn't. She was rude on several levels. Will not be back. read more

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More info about Häagen-Dazs

625 Duval St
Key West, FL 33040
Directions
(612) 326-1239
Call Now
Order Takeout
Start Order
Visit Website
http://www.haagendazs.us

Full menu

Hours

What time does Häagen-Dazs open?

Häagen-Dazs opens at 11:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does Häagen-Dazs close?

Häagen-Dazs closes at 10:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sun 11:00 AM - 10:00 PM

Payment methods

Does Häagen-Dazs take Bitcoin?

No, Häagen-Dazs does not take Bitcoin.

Does Häagen-Dazs take credit cards?

Yes, Häagen-Dazs takes credit cards.

Food & Alcohol

Does Häagen-Dazs have catering options?

No, Häagen-Dazs does not have catering options.

Indoor Amenities

Does Häagen-Dazs allow dogs?

Yes, Häagen-Dazs allows dogs.

Outdoor Amenities

Does Häagen-Dazs have bike parking?

Yes, Häagen-Dazs has bike parking.

Does Häagen-Dazs have parking?

Yes, Häagen-Dazs has parking options. Street Parking

Other Amenities

Is Häagen-Dazs wheelchair accessible?

Yes, Häagen-Dazs is wheelchair accessible.

Does Häagen-Dazs have free WiFi?

No, Häagen-Dazs does not have free WiFi.

From the Business

Specialties

At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients--cream, milk, sugar, and eggs--and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we've invited guests to pause, savor and enjoy the simple pleasure of premium. That's Dazs.

History

Established in 1960.

It all began in 1960 in the Bronx. Over 65 years ago, two Polish immigrants from the Bronx decided to create a new luxury in ice cream. They invented a recipe, dreamed up a name and made it happen. Today, we still stand for that kind of creativity and imagination and continue to transform the finest ingredients into the most luxurious ice cream to be enjoyed by all.

More Info

Health Score

Review Highlights - Häagen-Dazs

“This shop on Duval Street is beautiful and super clean!!”

Mentioned in 3 reviews

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People searched for Juice Bars & Smoothies 107 times last month within 10 miles of this business.

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Explore benefits

Mayanjali

4.2(12 reviews)

0.7 mi

Great food and atmosphere! Their homemade soup is amazing. They have fresh bread from a local…read moreartisan bakery. Everything is healthy and yummy!!

Freshly made coffee, juices, and sandwiches. The homemade coconut milk is delicious and the…read moreservers are incredibly friendly. Definitely the best place to start your morning in key west

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Date & Thyme

4.4(356 reviews)

0.4 mi

I was searching for a smoothie/juice bar while I vacationed in Key West. I found Date & Thyme on…read moreYelp, and walked from our hotel through the beautiful little neighborhood that surrounds the joint. Glad we walked, not much parking! The market is highly curated with such great brands. It was obvious someone was very passionate about high quality food, and loves the people of Key West. We stocked up on some goodies before the flight home. The food from the cafe was DELICIOUS! We went four days in a row. During our trip, we enjoyed the Pesto Garden Wrap with chicken (5/5), açaí bowl (4/5), berry bliss smoothie (5/5), and citrus C smoothie (3/5). Citrus C was good but strong on the ginger. Water is provided for free! When you stay and enjoy your smoothie outside, you almost get two cups worth. My daughter and I split both smoothies every visit. Some employees are more welcoming than others. We found when a very sweet blonde girl (maybe the owner?) was there, everyone was on the same page. Please take the time and enjoy this little gem! We often joke, during these grey months, we will fly down from Maine just for lunch.

Such a great place with incredible vegan options! The breakfast bagel was the best bagel I've ever…read morehad. Not like the usual hard ones, this was almost like regular bread. They also add a ton of tempeh, and the portions sizes are great - so yay! What I got: 1. Breakfast Bagel (vegan with tempeh) - 5/5 (so yummy ) 2. Grilled chicken sandwich (vegan with tempeh) with vegan coleslaw - 5/5 (soooo delicious) If you're sharing, get both. It was so tasty Veg / Vegan / Vegetarian review

Asian dragon salad

Breakfast Bagel

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Outside

Tropical Juices and Drinks

3.5(26 reviews)

0.2 mi

This smoothie cocktail shack is soooo my vibe! Truly could have ordered anything on the menu, but…read morechose a frozen mai tai which was one of the best drinks I had on my trip. Love the eclectic decor and fresh ingredients.

Delicious smoothie! Didn't try anything alcoholic but they used fresh pineapple and mango and were…read morefriendly.

Plenty of drinks (both alcoholic and n/a) to choose from

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Sugar Apple Organic Cafe & Market

4.6(140 reviews)

0.2 mi

Such incredible sandwiches! And the immune smoothie (with greens+?) was incredible! It was a sweet…read morelady at the back who made it so tip if you can I ordered: 1. Tofu Hummus Sandwich (4.5/5) - It was great but loved the tempeh one the most 2. Peaceful Sandwich (5/5) - It was incredibly tasty! Contains tempeh and I loved it. 3. Immune Smoothie (4.5/5) - Loved it! Blueberries, banana and greens+ This is a fully vegan organic restaurant Vegan / veg / vegetarian review

Interesting health food store that sells sandwiches. Not a lot of seating areas but we did manage…read moreto find a small table to eat . My family is vegan so this was the spot to eat . Would I come back here again probably not as I'm no longer vegan .

Deli side - menu and water station along with some cookbooks to read while you wait/eat

Tempeh salad

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Grain And Berry Key West

3.9(84 reviews)

1.9 mi

I've had Açaí bowls all over Florida and this is my favorite by far. It is so fresh. The service is…read morevery fast. The atmosphere is nice and clean.

Back to say I still love this place! Back on military orders and see that they have wraps/salads nowread more

Spirulina

Very nice food prep/order area

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Keys Coffee

4.6(301 reviews)

0.1 mi

•$

We only ordered a cordito here, but the service was so excellent and friendly!…read more Parking is a bit rough, as most places in the area are - but if you're walking, it's a non issue. If you love coffee though, it's worth the walk. I appreciate that they're inside and there is AC. The coffee was excellent!

Underwhelmed mostly just because it seemed like we were more of a bother to be there. Girl who was…read moretaking orders was more interested in talking to a local then helping us. No reccomendations or real intereraction. Got the fresh squeezed orange juice $6.50 and a berry smoothie. Would pass next time.

Interior seating

Bagel, cream cheese on side

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Mocha

Juice

3.0(3 reviews)

0.2 mi

This place is now a Jamba Juice. No complaints with the actual drink and service. A standard Jamba…read moreJuice location. However, apparently they are not an official branch and thus they do not accept Jamba Juice gift cards :(

Love this place! I was craving some citrus and fresh juice. The carrot/orange juice was perfect!!…read moreIt completely hit the spot. The next day I went back for a smoothie- I had the one with avocado, berries, banana, honey...it was delicious!!! Both times, the people working there were very kind and helpful.

Fuel Bar

5.0(3 reviews)

4.1 mi

Came here after taking a hot yoga class at the FYT gym. It's inside of the gym in case you have…read moretrouble finding it. I ordered the PR Colada (pineapple, coconut, oats, flax seeds, vanilla whey protein, coconut milk). Very refreshing and not heavy. Will certainly be back to try more off their menu. Some smoothies don't have the protein in it but you can add it for more $. Overall, convenient smoothie/coffee bar, clean and reasonably priced. The girls at the counter were very nice as well.

Very yummy! Great spot for simple, tasty, and healthy smoothies. Some have added protein for a more…read moresubstantial meal. Would definitely recommend for anyone looking for a smoothie on Key West! It is inside the Gym and is super cute and has two tables inside for seating!

Green Gainz (pineapple, banana, kale, spirulina, vegan protein, almond milk)

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Foam Roller

Cocomelon Blend & Brew

2.5(29 reviews)

0.3 mi

We stopped in after dinner on the way back to our apartment. Overall, it was not a very impressive…read moreexperience. Food: We ordered a soft-serve twist cone. It was okay, but nothing special. At $8, it felt a bit overpriced for what it was. Service: Perhaps the server had a long day, but they seemed completely drained. There was no greeting, smile, or thank you, which made us feel more like a burden than customers. It was disappointing. Atmosphere: The space was decent, appearing to be part grocery store and part smoothie shop. It was clean and functional, but nothing particularly memorable. There wasn't anything here that would motivate us to return, especially with so many other ice cream options nearby.

Cocomelon seems to be staffed by a crew of wacky coco-nutty workers. Walked in and the guy behind…read morethe counter couldn't be bothered with a "good morning," "hello," or even basic eye contact. Meanwhile, the blonde girl was too busy stuffing her face to acknowledge a customer standing there. The smoothie was fine... nothing to write home about. But if you're in hospitality, maybe try being hospitable. Otherwise, what exactly are we doing here? At this point, it's either terrible customer service or they simply decided I wasn't worth acknowledging.

Matcha Blueberry: Blueberry Pearls, Matcha Latte w/ Almond Milk $9

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Cuban Coffee Queen Waterfront

4.5(1.5k reviews)

0.5 mi

•$

Wow! The Cuban coffee (bucci) here was amazing! I wish we discovered this place sooner. They have a…read morefew locations in key west, but more of a to-go place at this location. This location was the best with the key west mural as part of the storefront.

Things I regret about our visit to KW: Not buying coffee to take home with us from Cuban Coffee…read moreQueen. We enjoyed our cortaditos so much we returned later in the day for an iced coffee, 10 out of 10. Service was OK - not particularly friendly but everyone has a rough day... enjoyed the outdoor seating and that it was right by the marina.