Went to Restore Hyper Wellness yesterday to check out the services they offer. They were SO…read moreknowledgeable and helpful. Jackie gave me a tour and helped me learn more about cryotherapy. It's an awesome experience if you have never tried it. I tried out the compression therapy on my legs and let me tell you, you will LOVE how relaxing it is. I felt rejuvenated as I left Restore! I can't wait to come back and try other services they offer.

My mom and I stopped by Restore hyper wellness this past Monday for an intro offer for their…read morecompression boots and a cryotherapy session. We have both been experiencing inflammation and soreness in our body and thought that this would be a great way to provide relief. After texting the business, they were able to get us in for a same-day appointment AND at a special deal! We came in and were greeted by Kristen who set us up for all of our services. The compression boots were amazing, relaxing, and really helped breakdown lactic acid in our legs. I finished off my treatments with a session of cryotherapy. My body dropped 30° from the experience and I instantly felt energized and also more focused! We had a great experience with Kristen and will definitely be back!

Never experienced a place like this before and it was def worth my time. They offer Whole Body Red…read morelight therapy, NormaTec Compression Therapy, Hydro Massage Bed and so much more!! Friendly staff, clean, and lots of options to choose what you like. Left rejuvenated and relaxed! A must try!

Update: After reading the owner's response, I'm even more disappointed. Here's the full story so…read morepotential customers can see the pattern for themselves. I never planned on posting this or taking legal action. I tried for years to handle everything quietly and respectfully through calls, emails, and patience. Every response I got from the owner, Tim Fitzgerald, made one thing painfully clear: he refuses to take responsibility for anything that goes wrong. He will charm you when you spend money, but once there is a problem the story changes. You get delays, excuses, and endless "we're checking records" messages that go nowhere. His public reply to my review proves it. Instead of apologizing or fixing the issue, he hides behind paperwork and tries to catch me on technicalities. He even admits his former manager promised my elderly mother a refund, yet two years later she still has not received it. I told him she does not use email and just needed a quick phone call to confirm her mailing address. He refused. Saying he will only communicate in writing is not professionalism, it is avoidance. Then he claims the business "did nothing wrong" but also says the staff responsible are "no longer here." You can't have it both ways. Either the business mishandled things and leadership is responsible, or the staff were not the problem and he is scapegoating them. What's sad is that he still blames me. The former manager told me directly that he would finalize everything with Tim, and I believed him. That's on me. I should have followed up more aggressively instead of trusting their word. Looking back, it's obvious what happened--they smooth-talked me just long enough for my chargeback window to close, and then stopped following through. After everything I went through, Tim's final solution was to tell me to come back and finish my package like nothing ever happened. Imagine that. Two years of emails, phone calls, broken promises, and an admitted refund that was never mailed--and the best he can offer is to act like it never happened. That says everything about how this business is run. I did not start with anger or threats. I started as a loyal customer who believed his word. Every call and every email since has shown me that he does not take responsibility and will do anything to avoid accountability. The only reason I started looking into legal action and consumer protection reporting is because he left me no other choice. This review is the proof. Look at his response and decide for yourself. The man is bad news. I paid $3,000 for a Cryoskin 10-pack, but halfway through my sessions, I was told the machine was broken and pressured into using a treatment I had never heard of (Contour Light). The remaining Cryoskin sessions were converted into Contour sessions because of the broken machine. I felt misled; this was a bait-and-switch in my experience. My mother also signed up based on my recommendation. She was treated poorly by staff, and one employee spoke negatively about her to me. Both of us were promised refunds, but after months of follow-ups, we received nothing in return. Messages were ignored, and promised resolutions were never delivered. We requested refunds because we no longer felt comfortable using their services and because of the restrictions and limitations they placed on us, such as not being able to use the Cryo chamber on the same day and being forced into treatments we did not choose. It's especially frustrating because the Cryo chamber and sauna actually work well, and the employees who run those services were professional and easy to work with. Unfortunately, management, including ownership, just passes the blame to staff in the Cryoskin/Contour department, showing a disregard for client concerns and accountability in my experience. If you truly want to try red light therapy, it's cheaper and safer to purchase it yourself rather than going through this business. And please be honest with yourself, are the results coming from these devices, or your own hard work with diet and exercise? In my view, if these machines truly worked as advertised, the owner would be extremely wealthy. I used to recommend this business to friends, thinking it was professional. Now I question whether the services even work, or if the business operates primarily on marketing and upselling practices. If you value your money and respect, do not trust this business. I will be pursuing my refund through legal channels, and I strongly urge others to carefully consider before paying.

Long overdue review for Cryo Bahr! I've been suffering from hormonal acne on the chin (thank you…read moremenopause) and Rebecca Bahr came to the rescue with Cryo Bahr! I had a big work event coming up and she recommended a series of Cryo facials over the course of about a week. The results were incredible. The inflammation went down immediately after the first service and my skin was soft, smooth and glowing by the time I left for my event. We also did a little sculpting around the chin area. Thank you, Rebecca!! Rebecca is kind, knowledgeable, attentive and really cares about your results (her results). The spa suite is clean, calm, easy to get to and with parking. I fully enjoyed my services. Bonus: cold helps with my hot flashes . I will definitely continue her services as part of my skin care regimen. Did I mention it's easy to schedule and there's no downtime? Pamper yourself and book your Cryo facial now! You won't regret it! https://cryo-bahr.com/

I had the pleasure of attending a woman's event here ! It was such an amazing experience. It was so…read moreserene, relaxing.! I felt so rejuvenated ! I highly recommend this self-care cryobahr! Rebecca was outstanding in every way possible! She made each one of us ladies feel special!!

I truly think Jessie deserves 100 stars! She has created a special wellness and healing center. I…read morehave been going to her for several years now for pain management and various symptom relief. I've also done some cryo facials, and I can honestly say that Jessie is in a league all her own. She is so very smart, does so much research and stays current with how to use the various modalities (I've had experience with Cryo, PEMF, zero gravity chairs, Cryo facials and the infrared sauna) to truly help alleviate what you are feeling. She listens, she cares, and she has the knowledge and experience to help. I was in yesterday for a Cryo facial (it was lovely and so sculpting!) and told her how my daughter was suffering from extreme fatigue. Jessie asked lots of specific questions and then said "I really think I can help her feel better". She found time to get my daughter in just 2 hours later and she did Cryotherapy along with the PEMF mat and the Brain Sense. Within 30 minutes, my daughter literally *bounced back*, was laughing and feeling like herself!! It was incredible! All because of Jessie and her 'house of healing'!!! I cannot recommend Jessie enough. She is an asset to our community and we are so very lucky to have her so close. I think many people dismiss the power of the various wellness modalities at Arctic Restore. Trust me, give her a chance. She will guide you through what makes the most sense given all of your symptoms. She doesn't oversell, she's honest and very trustworthy.

Magical place. I was in an accident and had quite a bit of pain and could not move my shoulder. A…read morefew friends recommended that I go see Jessie at Arctic Restore. This woman is a true healer. I felt more calm in Jessie's presence. She listens, expertly guides and uses science to dramatically reduce my pain in one session. We started with localized cryotherapy, PEMF and then red light therapy. I was very impressed by how much more better I felt. There was an instant improvement in my shoulders range of movement. Two days later I had another session and I was ready to return to work, despite being told it would be a few weeks. Today, I'm a member dedicated to improving my overall well-being, with weekly guided wellness sessions. I feel the difference in my sleep, immunity, focus and get compliments on my skin from the cryo facials and multi wave light facials, which is a wonderful bonus! Arctic Restore is a sanctuary from every day life.

I started coming here in May 2018, I had recently lost about 70 lbs and wanted to tone, tighten,…read moreand get reduce my fatty areas. I am extremely pleased with my results. The biggest difference is my waist and stomach, I've lost 5 inches. Even after vacationing for several weeks my results have remained. I have recommend the treatments to all my friends. They are pain-free and relaxing, the results are amazing and quick. I literally started in May and was ready for my swimsuit in June. The staff is amazing, knowledgeable, and professional. I even had unexpected results, i.e. my stretch marks are fading, my cellulite has decreased, and my varicose veins have diminished too. I'm am ecstatic with the results to date and excited to continue until I get to my desired results. I have tried Ultra-shape and Vela-shape prior to Cryomed. They are a lot more expensive, uncomfortable, the treatments are about 3-4 times longer, and it takes weeks for your results to show up. The results can't even compare to Cryomed. I recommend this for anyone trying to lose fat & cellulite, tone, and firm and tighten your problem areas. It also can reduce the appearance of scars. The before picture was taken on 5/31 and the after was 7/11.

Finished 3 of my 5 scheduled treatments and already down over 1.5 inches. If you're looking to tone…read moreyour body and get that extra inch or two you should check out CyroMed Plus. The procedure itself is easy and generally pain free. You can easily do this on your lunch break and head right back to work. I'd recommend doing a package so you save some money.

When visiting my family in Walnut Creek last week, we…read morepassed by this store, and some cute guy named Moshe stopped my mom and applied some cream on her eye. Her lines disappeared in literally like a minute. My mom bought the cream and we even bought a facelift treatment device thingy (called Perfectio +.) It wasn't cheap, but we love the results and definitely will be back! Highly recommend!

Bailey has done my HydraFacials and Body Cavitation treatments for a year now. Besides her soothing…read moretouch, her attention to detail are second to none. I'm so pleased I was teamed with her. I enjoy our chats very much which is such a bonus. Oh and my skin looks AMAZING. Definitely ask Lior about body cavitation. I'm addicted to how it SLIMS my stomach. You will be so you made the investment in yourself.

I've been coming for a few years now for the service and the customer service. Her massages are so…read moreintuitive and she reads your body. Best massages and messages.

Cherie was great and SO SWEET! She just moved to her new location in Oakland from Alameda and was a…read morefew days settled when I went to see her. Found her spot off Groupon and made the res. She got me in for a cryoslim appt within a couple days and was so gentle and kind. Highly recommend. Thanks again for the convo Cherie!

I'm genuinely so impressed with my results from cryotherapy at Illumin Wellness. I can already see…read moresuch a difference in how much tighter and more sculpted my stomach looks. I feel like the treatments are helping tighten both the skin and the underlying muscles, without anything invasive or painful. I've also been doing treatments on my face to help sculpt and define my jawline, but the biggest surprise has been my skin. I've struggled with acne scarring for years and have spent so much on laser treatments without seeing the improvement I hoped for. I wasn't even expecting cryotherapy to help with my scars, but I'm already noticing a difference in the overall texture and appearance of my skin. And Soran makes the whole experience. She is incredibly warm, knowledgeable and attentive. It never feels like I'm coming in for a "treatment" -- it feels more like an hour of being pampered, cared for and nurtured. I'm only two sessions in, so I'm excited to see how my results continue to develop. So far, I'm really happy I decided to try it.

The cryo face sculpting procedure at Illumin Wellness worked so well for me. After each session I…read morenoticed a significant improvement in my skin appearance and the shape of my face. My jawline tightened up and the stubborn fat under my chin was reduced. Thanks to Soran and staff for providing a pleasant experience every session!