Never experienced a place like this before and it was def worth my time. They offer Whole Body Red…read morelight therapy, NormaTec Compression Therapy, Hydro Massage Bed and so much more!! Friendly staff, clean, and lots of options to choose what you like. Left rejuvenated and relaxed! A must try!

Update: After reading the owner's response, I'm even more disappointed. Here's the full story so…read morepotential customers can see the pattern for themselves. I never planned on posting this or taking legal action. I tried for years to handle everything quietly and respectfully through calls, emails, and patience. Every response I got from the owner, Tim Fitzgerald, made one thing painfully clear: he refuses to take responsibility for anything that goes wrong. He will charm you when you spend money, but once there is a problem the story changes. You get delays, excuses, and endless "we're checking records" messages that go nowhere. His public reply to my review proves it. Instead of apologizing or fixing the issue, he hides behind paperwork and tries to catch me on technicalities. He even admits his former manager promised my elderly mother a refund, yet two years later she still has not received it. I told him she does not use email and just needed a quick phone call to confirm her mailing address. He refused. Saying he will only communicate in writing is not professionalism, it is avoidance. Then he claims the business "did nothing wrong" but also says the staff responsible are "no longer here." You can't have it both ways. Either the business mishandled things and leadership is responsible, or the staff were not the problem and he is scapegoating them. What's sad is that he still blames me. The former manager told me directly that he would finalize everything with Tim, and I believed him. That's on me. I should have followed up more aggressively instead of trusting their word. Looking back, it's obvious what happened--they smooth-talked me just long enough for my chargeback window to close, and then stopped following through. After everything I went through, Tim's final solution was to tell me to come back and finish my package like nothing ever happened. Imagine that. Two years of emails, phone calls, broken promises, and an admitted refund that was never mailed--and the best he can offer is to act like it never happened. That says everything about how this business is run. I did not start with anger or threats. I started as a loyal customer who believed his word. Every call and every email since has shown me that he does not take responsibility and will do anything to avoid accountability. The only reason I started looking into legal action and consumer protection reporting is because he left me no other choice. This review is the proof. Look at his response and decide for yourself. The man is bad news. I paid $3,000 for a Cryoskin 10-pack, but halfway through my sessions, I was told the machine was broken and pressured into using a treatment I had never heard of (Contour Light). The remaining Cryoskin sessions were converted into Contour sessions because of the broken machine. I felt misled; this was a bait-and-switch in my experience. My mother also signed up based on my recommendation. She was treated poorly by staff, and one employee spoke negatively about her to me. Both of us were promised refunds, but after months of follow-ups, we received nothing in return. Messages were ignored, and promised resolutions were never delivered. We requested refunds because we no longer felt comfortable using their services and because of the restrictions and limitations they placed on us, such as not being able to use the Cryo chamber on the same day and being forced into treatments we did not choose. It's especially frustrating because the Cryo chamber and sauna actually work well, and the employees who run those services were professional and easy to work with. Unfortunately, management, including ownership, just passes the blame to staff in the Cryoskin/Contour department, showing a disregard for client concerns and accountability in my experience. If you truly want to try red light therapy, it's cheaper and safer to purchase it yourself rather than going through this business. And please be honest with yourself, are the results coming from these devices, or your own hard work with diet and exercise? In my view, if these machines truly worked as advertised, the owner would be extremely wealthy. I used to recommend this business to friends, thinking it was professional. Now I question whether the services even work, or if the business operates primarily on marketing and upselling practices. If you value your money and respect, do not trust this business. I will be pursuing my refund through legal channels, and I strongly urge others to carefully consider before paying.

Went to Restore Hyper Wellness yesterday to check out the services they offer. They were SO…read moreknowledgeable and helpful. Jackie gave me a tour and helped me learn more about cryotherapy. It's an awesome experience if you have never tried it. I tried out the compression therapy on my legs and let me tell you, you will LOVE how relaxing it is. I felt rejuvenated as I left Restore! I can't wait to come back and try other services they offer.

I came here on a Saturday afternoon hoping for a calm and relaxing experience with IV Vitamin…read moreinfusion. Instead, I left in tears with a headache, two anxiety attacks, a popped vein in my right arm, a poke in my left arm, and a wasted 45 minutes plus an hour drive of my Saturday afternoon. My first impressions were not very good. Upon entering the business, I walked by an employee vaping less than 10 feet away from the front doors (hyper wellness). I was greeted promptly, and directed to sit where I would like, and an intake would be performed. I sat in a reclining chair in the IV room, and the same employee that was vaping outside came to take my blood pressure. Another employee came with the menu card to ask me what service I would like, and I chose. A third employee gave me a tablet and asked me to fill out some questionnaires, which I informed them I completed at home. They checked, and it didn't sync over, so I had to fill them out again. Another, 4th employee came to get my blood pressure reading. After that was over, I became concerned because a song came on, that was not so relaxing, a thrash metal song. It was very out of place for a wellness/med spa atmosphere, and was making me feel uncomfortable. I was looking at a room across from the IV room where the music seemed to be coming from, and many employees were gathered there, talking. I was very concerned that they seemed "ok" with this music. As soon as I could get someone's attention, I said, "I don't like this song, it's giving me anxiety and making me very uncomfortable, can you please turn it off?" They informed me, "It's the cryotherapy clients, here, let me shut the door." I asked, "What, so they can play whatever music they want?" She nodded. I asked, "Can't they just wear headphones?" She just looked over at the room where the music was coming from. I could still hear the music, even though the glass door was shut, and the adrenaline was rising inside of me. After the song was over, I burst into tears, letting go of the adrenaline and anxiety. I was offered a glass of water. Very concerned, I asked another employee, "Is that song going to come on again?" I can't do this if there is going to be thrash metal, I can't relax. They assured me everything was going to be ok. I tried to calm down and relax, waiting for my IV therapy. A fifth employee came in and said she would be administering the IV therapy and had to talk about my medical history with a nurse practitioner. As I had time to look around the room, all of the waste baskets by the reclining chairs were full, and it looked gross. Are the employees "too good" to empty waste baskets? By the time she came back, I had BEEN WAITING 45 MINUTES. She tried to find a vein in my right arm, but popped it, then started poking in my left arm. As I was starting to have my doubts, THE THRASH METAL SONG CAME ON AGAIN!!!! I said to her, no, I can't do this, the song is on again, it gives me anxiety, this is supposed to be a calm and relaxing experience, I have to go, I have to go. The adrenaline was rising and I headed out the door as I was having a 2nd panic attack at Restore, where they have words on the wall like "Healing", "Restore", etc. I am a tired mom of three kids on the autism spectrum. My fight/flight response is very sensitive. I advocated for myself and the staff did not listen. I am vitamin-deficient despite supplementation and my nurse suggested IV-vitamin therapy. COMING HERE WAS A BIG MISTAKE. It seems they can't tell their cryotherapy clients to wear headphones and make everyone in the whole practice listen to their playlist. I had to deal with 5 different employees and felt very confused, like I was being passed along and no one told me what to expect next. I am not some wealthy mom from the Walnut Creek/Pleasant Hill area, I drove from Vallejo, and I am a tired and overwhelmed mom. After this horrible experience, I did not even get a call from the office, even though multiple employees saw me crying and visibly upset. My face gets red and splotchy when I cry, and stays that way for at least 30-40 minutes. For such expensive services, the customer service is horrible, they treated me like they didn't care.

I was gifted a float and this was my first one so I didnt know what to expect. I was greeted when I…read morewalked in. You sign a waiver. You cannot enter with outside shoes so you can do socks or bearfoot or they provide sandals. I started off by having tea. I was shown my room and all the do 's and don'ts. I love that it is personal rooms. You take a shower before and after. I was nervous at first but ended up falling asleep the ear bud did move so I did get water in my ear and a little in my eye. The salt water is really strong but they do provide water and a towel if this happens. I did sleep really good the next couple of nights. I think I'd have to give them another try. It wouldve been nice for a check in about it after the service but overall great.

I went to the Oakland location for the first time and had the pleasure of Isaac helping me with the…read moretreatment. He was kind, sweet, and gentle. I got the local cryo therapy treatment and it worked wonders. Felt similarly to having an ice pack on but times ten. He treated my affected areas of inflammation like my back and my sciatic area. It was fifteen minutes of bliss. Will definitely return to use my other two credits over the next few months.

This place is just amazing. Everyone that works here is not only extremely knowledgeable about…read moretheir offerings but they really care and show genuine interest for each client and what they are looking to accomplish on their wellness journey. I like the cryo chamber and red light therapy booth. Cryo is intimidating at first but it's so great for you and you feel just fantastic afterwards, it's like a happy drug, a boost of fantastic energy afterwards. GO!

Today was my first visit to this wellness center, and I'm already planning to return! I took…read moreadvantage of an introductory offer for a T-Shape 2 treatment. The staff was incredibly friendly and knowledgeable about all the wellness options available. Alyssa, in particular, was very impressive. She provided a thorough explanation of cryotherapy, red light therapy, the 4D massage, and various recovery options, all scientifically supported by her degree in kinesiology. The T-Shape 2 experience was tailored to suit my preference and I'm excited to see how it evolves . The aestheticians were also very welcoming, and the 20-minute face and neck "tightening" experience was pleasant and comfortable. I purchased a 6-treatment plan that includes two or three of the other modalities. I will certainly add to this review after completion.

I truly think Jessie deserves 100 stars! She has created a special wellness and healing center. I…read morehave been going to her for several years now for pain management and various symptom relief. I've also done some cryo facials, and I can honestly say that Jessie is in a league all her own. She is so very smart, does so much research and stays current with how to use the various modalities (I've had experience with Cryo, PEMF, zero gravity chairs, Cryo facials and the infrared sauna) to truly help alleviate what you are feeling. She listens, she cares, and she has the knowledge and experience to help. I was in yesterday for a Cryo facial (it was lovely and so sculpting!) and told her how my daughter was suffering from extreme fatigue. Jessie asked lots of specific questions and then said "I really think I can help her feel better". She found time to get my daughter in just 2 hours later and she did Cryotherapy along with the PEMF mat and the Brain Sense. Within 30 minutes, my daughter literally *bounced back*, was laughing and feeling like herself!! It was incredible! All because of Jessie and her 'house of healing'!!! I cannot recommend Jessie enough. She is an asset to our community and we are so very lucky to have her so close. I think many people dismiss the power of the various wellness modalities at Arctic Restore. Trust me, give her a chance. She will guide you through what makes the most sense given all of your symptoms. She doesn't oversell, she's honest and very trustworthy.

Magical place. I was in an accident and had quite a bit of pain and could not move my shoulder. A…read morefew friends recommended that I go see Jessie at Arctic Restore. This woman is a true healer. I felt more calm in Jessie's presence. She listens, expertly guides and uses science to dramatically reduce my pain in one session. We started with localized cryotherapy, PEMF and then red light therapy. I was very impressed by how much more better I felt. There was an instant improvement in my shoulders range of movement. Two days later I had another session and I was ready to return to work, despite being told it would be a few weeks. Today, I'm a member dedicated to improving my overall well-being, with weekly guided wellness sessions. I feel the difference in my sleep, immunity, focus and get compliments on my skin from the cryo facials and multi wave light facials, which is a wonderful bonus! Arctic Restore is a sanctuary from every day life.

Came here for the first time and tried the red light therapy and meditation, loved both, fell…read moreasleep and was so relaxed afterwards. I will definitely be coming back. Staff are very nice, the space is so cute, clean, and calming. Can't wait to try some of the other services.

Worthy provides the cold bath in such a supportive way. I felt that my weekly cold tubs definitely…read moreimproved my health and energy. I always felt warmly! welcomed and uplifted.

I really wanted wanted to start losing weight since the new year started. I did some research and…read moreasked around and a friend referred me to here! So far the experience has been amazing. The team is so friend and informative. Savannah helped with my 3D scan and walked me through the scans and stuff. Then I met Elon. He was so informative and he speaks to you like he really cares and he wants you to be a better version of yourself. I cant wait to see my results!

Hydro Body Sculpt is a hidden gem. I wanted to define my midsection and finally stay consistent…read morewith EMS. I called other places first and either they didn't answer or made it feel complicated. Hydro picked up right away, made everything easy, and had better pricing than the competitors I checked. Great staff, super helpful, and a really personal experience.

When visiting my family in Walnut Creek last week, we…read morepassed by this store, and some cute guy named Moshe stopped my mom and applied some cream on her eye. Her lines disappeared in literally like a minute. My mom bought the cream and we even bought a facelift treatment device thingy (called Perfectio +.) It wasn't cheap, but we love the results and definitely will be back! Highly recommend!

Bailey has done my HydraFacials and Body Cavitation treatments for a year now. Besides her soothing…read moretouch, her attention to detail are second to none. I'm so pleased I was teamed with her. I enjoy our chats very much which is such a bonus. Oh and my skin looks AMAZING. Definitely ask Lior about body cavitation. I'm addicted to how it SLIMS my stomach. You will be so you made the investment in yourself.

I started going to Mt. Diablo Sport and Spine because I've been ramping up my CrossFit training and…read morewanted to improve my overhead strength and mobility, which had always been a weak point despite trying things like massage and random tips online without much consistency or progress. Dr. Mike helped me pinpoint exactly what was limiting me and built a simple, targeted plan that actually fit into my existing training, and now overhead work no longer feels tight or painful--I'm moving better, feeling stronger, and even PR'd my jerk by 20 lbs thanks to a much better receiving position. He's also been great at helping me manage smaller issues along the way and really listens, making adjustments that work for my goals; working with him feels like having a real coach and medical expert in my corner, and I'd recommend him to anyone--athlete or not--who wants to fix the root cause instead of just chasing symptoms.

I injured my shoulder during a high-rep toes-to-bar workout and initially thought it was just a…read morepulled muscle. I rested, scaled back, and even tried a few massages, but after a month with no improvement, I knew I needed something more. I decided to give Dr. Mike a shot since he's part of our CrossFit community and has a great reputation at the gym. Being a former coach, he truly understands the movements we do and the intensity we train at. That made a huge difference. I also shared that I'm a busy mom and don't have a lot of extra time for long rehab routines, and he completely got it. He gave me simple, effective exercises I could realistically stick to, while actively working on rehabbing my shoulder. What I appreciated most is that he didn't just tell me to stop or "take it easy." He understood my goals and helped me keep moving forward safely without feeling like I was losing progress. Now my shoulder is completely healed. At my worst, I couldn't even lift my arm to shoulder height--now I'm back to doing everything in CrossFit, and honestly feel stronger than before. He didn't just fix the injury--he helped me build a better foundation so I can avoid this happening again. Highly recommend!