I really hate leaving bad reviews, but people need to be warned of this company…read more I rented 2 outdoor heaters for a work party. The party was Thursday, and I inquired about them on Monday of the same week. They were able to get a quote back to me pretty quickly, which I thought "Great, this is going to go smoothly", famous last words. The one thing that really put me off was that once you receive the quote, you have to call the company and get everything scheduled. There isn't any sort of accept button, or complete your order button, I feel like with the technology that we have now a days you should be able to complete an order without having to speak with anyone... but that's just me, I hate talking on the phone. Anyways, I call the number, chat with a guy and he ask's me to send over a picture of my drivers license, so I text that over to him, he says he will create a brand new account for me based off my drivers license. We confirm that drop off will be Thursday @ 3pm and pick up will be Friday @ 9am. I ask him if he's ready for my CC information and he says that he doesn't have the phone that I texted my ID to and he will have to look at that later and create the account, and once the delivery guys are on the way to the destination with the heaters, he will call me and get the CC information for me to pay. okayyyy... that is strange... but okay, whatever. It's Thursday, Day of the party. It's 2:50pm, I text my boss (whose house we are having this party at) and ask him if the heater guys have shown up yet, he says no and I haven't heard from this guy who was supposed to call me so I can pay for the heaters either. I decide to call him myself and lo and behold... The guy who helped me on Monday, never created the account, the guys were not going to be there at their scheduled time (because I'm pretty sure the guy who helped me totally forgot about everything we talked about) and he needed 20 minutes so that he could create the account. Now mind you, I am having to get ready for this party that starts at 6:30, but it's an hour away, so this extra 20 minutes is cutting into my getting ready time... and not to mention, this should have been taken care of long before Thursday afternoon. The heaters finally arrive at 4pm, the guy just drops them off at the front of the drive way, my boss comes out and ask's him to help him take them to the back yard, and the driver says that's not his job. okay cool, that's not your job... well it's not ours either buddy! Once we get the heaters into the backyard, one of the propane tanks is totally empty, and luckily my boss had an extra propane tank to use. I will say, the heaters were great, and they worked perfectly. Next day these heaters are supposed to be picked up @ 9am... guys don't even arrive until 1pm. So, to sum it up, these guys do not stick to your schedule, so be prepared for that. And maybe be prepared for them to forget altogether. Would definitely not use again.

Came to town to help a friend on a project at his house recently and we needed a skid steer. I was…read morelucky to come across Austin Rent Way. I can't be more pleased with my rental and the process chatting with Noah to reserve. The skid steer was in great shape and was exactly what we needed. If I ever need rentals in Austin again I will definitely be going back to Austin Rent Way!

Excellent service! Took a chainsaw in that needed some…read morework and not only was everyone there so friendly and helpful, they got the job done and it runs like new! Thanks, Too Gunn!

Website shows STIHL SR200 for price of $479.99 and I called and they said they confirmed 2 in…read morestock. I also asked for the price and they confirmed $479.99 and they also provided the price of the model up for SR200. I drove 30 min to purchase it and they asked if i would like them to test out the unit to ensure everting worked? I said yes and this is one of the reasons I like punching from them is they register for warranty, test and i support local business. Unit fired up, during checked he said total was $600ish? I immediately said the price was $479.99 and their website shows that price and that was the price given when i called. He asked if was still on sale and I said I have no idea but that why a called to confirm inventory and price. He asked who I spoke to and I did not get a name but he would find out who i spoke to. He found the person I spoke to and he said they can't honor the price he gave me for 479.99 because there was a miscommunication? I asked what the miscommunication was when he said what the price was 479.99? He stated they can't sell it at that price and walked away. What piss poor customer service not to honor the price they have on webpage and after confirming that was the correct price. This is bait and switch and I can understand not always updating your website but that's why I called and asked for the price and inventory. Very disappointing after driving 30 min to support local Austin business and then 30 min to return home.

I paid for my lift rental over the phone a year ago, but their accountant Samantha De La Rosa…read morecalled me claiming I never paid. I told her I had proof of the transaction from my bank and even said I'd pay again if it wasn't there, but she refused to listen. Instead, she got aggressive and personal, bragging that she "knows her job better than anyone," threatened to sue me, and hung up on me. Later, another employee actually looked into it and found my payment -- it had just been applied to the wrong project on their end. This whole issue was caused by their mistake, yet Samantha treated me like I was lying and tried to intimidate me. Completely unprofessional and unacceptable.

Walk in and the lady at front desk was very rude and unprofessional. Definitely will taking my…read morebusiness elsewhere.

They were great to work with. I needed to rent a small excavator to do some drainage work and I…read morehave had bad luck with equipment breaking down from other rental companies. I stopped in and Clayton and Cody walked me through the sizes that they had available. The manager came out and introduced himself and everyone was genuinely helpful. The Cat excavator was great. Will definitely visit again.

From the owner: Texas First Rentals Pflugerville has heavy equipment rental, construction equipment rental, Cat…read moreRental Store in Pflugerville Texas, rent equipment, Cat rentals and forklift rentals, Cat rental, Pflugerville construction rental, Cat equipment rental, construction equipment rentals, Texas rentals, HOLT CAT Rental, construction earthmoving equipment rental, tool rental, boom lift rental, scissor lift rentals, crane rental, plate compactor rental, rent vibratory rammers, trench roller rental, asphalt compactor rentals, rent vibratory soil compactor, rent air tools, rent a compressor, skid steer loader for rent, compact track loader rentals, backhoe rental in Pflugerville TX, plus street saw rentals, excavator rental and even rent a wheel loader, dozer rental, rent bulldozers, rent trencher, rockwheel rental, buggie and cutoff saw rentals and light tower rental, generator rental or rent a generator from Texas First Rentals Pflugerville.

I've rented stuff here before. I have never had a problem. Prices are good. They have a wide range…read moreof equipment to rent. From small to excavators. People are nice and helpful up front. The guys in the back are nice and friendly also. I drive from marble falls to rent here. It is worth the travel to not deal with bad attitudes and unhelpful employees. I recommend this place everytime.

Rented a D-5 Caterpillar for the day. I had it delivered. The price was reasonable and the machine…read morewas in great shape and did the job perfectly. Good company to deal with. .

Wilmar equipment rental provided the best price in the area, and their service was fast and…read moreprofessional. I dont often leave reviews, but I highly recommend them in the La Grange / Columbus Tx area!

From the owner: Equipment rental Friendly professional people…read more Good backup service Reasonable

Met Danny and his family today when I rented a skid with a forklift attachment. Check out was…read morequick and efficient and the rental was on my property fast. I ran into a problem (I was not skilled enough). Called Danny and he came out immediately and helped me finish the job. Very kind. And all with a smile! I plan to rent alot over the next several months. Glad they are based so close, right in the middle of Wimberley. Highly recommend!!

From the owner: Machine and tool rentals.read more